Samsung SLS-BU10G User Manual
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Samsung SLS-BU10G User Manual

Verizon 4g lte network extender 2 for enterprise
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Verizon 4G LTE
Network Extender 2 for Enterprise
User Guide 3.4
Network Systems
Samsung Electronics America
Document Version 1.0
March 2019

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Summary of Contents for Samsung SLS-BU10G

  • Page 1 Verizon 4G LTE Network Extender 2 for Enterprise User Guide 3.4 Network Systems Samsung Electronics America Document Version 1.0 March 2019...
  • Page 2 Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG device, including but not limited to, accessories, parts, or software relating thereto (the “4G LTE Network Extender 2 for Enterprise”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.
  • Page 3 Phone: 1-888-987-HELP (4357) Internet Address: www.samsung.com ©2019 Samsung Electronics America, Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Device? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.com/us/support...

  • Page 4: Table Of Contents

    Contents Preface viii Relevance ............................viii Conventions in this Document ....................... viii Revision History ..........................ix Organization of This Document ...................... ix Related Documentation ........................ix Personal and Product Safety ......................x Chapter 1 Getting Started Introduction ............................. 1 Features ............................1 System Requirements ........................
  • Page 5 Contents Appendix B Acronyms Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright © 2019, All Rights Reserved.
  • Page 6 Contents List of Figures Figure 1. Verizon Wireless 4G LTE Network Extender 2.................. 1 Figure 2. Box Contents ............................ 2 Figure 3. Optional Wall and Ceiling Mount Bracket (sold separately) ....Error! Bookmark not defined. Figure 4. Components - Front and Rear View ....................4 Figure 5.
  • Page 7 Contents List of Tables Table 1. Network Extender external port ...................... 4 Table 2. The recommended PoE specification ..................... 24 Table 3. The description of external RF antenna port ................. 26 Table 4. LMR-400 Cable assembly attenuation ................... 27 Table 5. Admin Website Initial Access Window ...................

  • Page 8: Preface

    Relevance This user guide applies to the following products/software Model Release SLS-BU10G Conventions in this Document Samsung Networks product documentation uses the following conventions. Symbols Symbol Description Indicates a task. Indicates a shortcut or an alternative method. Provides additional information.

  • Page 9: Revision History

    Chapter 1 Getting Started Revision History The following table lists all versions of this document. Version Date Description June 2017 First version Organization of This Document Section Title Description Chapter 1 Getting Started Provides an overview of the Network Extender. Chapter 2 Device Setup Describes the procedures needed to...

  • Page 10: Personal And Product Safety

    Chapter 1 Getting Started Personal and Product Safety WARNING! This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. FCC Radiation Exposure Statement To ensure the safety of users, the FCC has established criteria for the amount of radio frequency energy various products may produce depending on their intended usage.

  • Page 11: Chapter 1 Getting Started

    Chapter 1 Getting Started Introduction This user guide introduces the Verizon Wireless 4G LTE Network Extender 2 for Enterprise, designed to quickly enhance and extend the Verizon Wireless network experience for voice and data. Figure 1. Verizon Wireless 4G LTE Network Extender 2 for Enterprise Features This Network Extender provides the following features: •...
  • Page 12 Chapter 1 Getting Started What’s In the Box? The Network Extender box contains: • Network Extender • GPS antenna and cable • Ethernet cable • Power supply • Power cord • Mounting brackets • Quick Start Guide • Product Safety and Warranty Manual Figure 2.

  • Page 13: System Requirements

    Negotiation. Auto-Negotiation is a requirement of 802.3ab and may cause a speed and/or duplex mismatch if not fully enabled on the Network Extender switch/router port. Samsung recommends that Full auto-negotiation be enabled. If the Network Extender does not come into service as either 100/Full or 1000/Full, the recommendation is to configure statically as either 1000/Full (if capable) or 100/Full.

  • Page 14: Network Extender Basics

    Chapter 1 Getting Started Network Extender Basics This section will guide you through the basic features and functions of your Network Extender. The RF Antenna of Network Extender is embedded in the Front cover and 6 different external antenna ports are located on the top of the Network Extender. The included GPS antenna is required for the automated setup process, and is necessary in the event the mobile phone is used to call for emergency services while in the coverage area of the Network Extender.
  • Page 15 Chapter 1 Getting Started Item Description The B/H (Backhaul) port allows you to connect an Ethernet cable to establish communication between the Network Extender and your broadband router. This connection port is then used to transmit voice and data through the Internet to the Verizon wireless network.
  • Page 16 Chapter 1 Getting Started • Carrier Sensing: The LAA Femto checks if other devices are using the wireless channel. • Defer Duration: The LAA Femto waits for a certain time according to transmission priority. • Random Backoff: The LAA Femto waits for random time to prevent collision between devices.
  • Page 17 Chapter 1 Getting Started LAA FCC requirement The 5GHz unlicensed band (UNII-1 and UNII-3) of the Network Extender comply with FCC regulation CFR47 Part 15.407. The FCC defines the Max. EIRP limit of 36dBm for Indoor system. WARNING! For external antenna use for 5GHz unlicensed band, a professional should install the Network Extender antenna, and the antenna gain must be less than 6dBi to ensure FCC compliance.
  • Page 18 Chapter 1 Getting Started Network Extender Specifications Key Specifications The table below outlines the key specifications of the Network Extender. Table 2. Key Specifications Item Specifications • Band 13 (UL: 777-787 MHz, DL: 746-756 MHz) Licensed Band • Band 66 (UL: 1,710-1,780 MHz, DL: 2,110-2,180 MHz) Operating Frequency (selective) Unlicensed Band...
  • Page 19 Chapter 1 Getting Started Ambient Conditions The table below lists the operating temperature, humidity level, other ambient conditions, and related standard of the Network Extender. Table 3. Ambient Conditions Item Range Operating Temperature 0-50°C (Condition of temperature changes per hour: 10°C, ± 5°C) Storage Temperature -40-70°C Operating Humidity...

  • Page 20: Chapter 2 Network Extender Setup

    Chapter 2 Network Extender Setup Setup Procedure This section outlines the procedures needed to set up the Network Extender. Confirm your package contains all components (see page 2, figure 2). Review the Manual Review the Product Safety and Warranty document and Quick Start Guide included in the package before installing the Network Extender.
  • Page 21 Chapter 2 Network Extender Setup Installation This section describes the procedures for a wall and ceiling mount. Ensure that the Network Extender power is OFF when installing the system. Installing the system with the power ON may cause system damage or fatal human injury when connecting or disconnecting the cables.
  • Page 22 Chapter 2 Network Extender Setup Use a hammer to insert 4 plastic anchors into the drilled holes on the wall or ceiling. Align the inserted plastic anchors and the screw holes of the bracket. Fix the bracket to the wall or ceiling by fastening four M4 x 28mm screws. Connect all cables with Network Extender and route all cables via cable tray for a wall mount.
  • Page 23 Chapter 2 Network Extender Setup Cabling This section describes the procedures for GPS, Power and Ethernet cabling. Figure 5. Connect the GPS, Power AND Ethernet cables Check the AC Power is off before installing the Power Supply. Connect the provided GPS antenna cable to the GPS port of the Network Extender.
  • Page 24 Chapter 2 Network Extender Setup Figure 6. Cable routing for a Wall and Ceiling [Wall mount cable routing] [Ceiling mount cable routing] The GPS, Power and Ethernet cables must be routed along the cable tray for a wall mount; however the Ceiling mount does not need cable routing along the cable tray, as long as the cables are secured away from the Network Extender, as shown above.

  • Page 25: Startup Sequence

    Chapter 2 Network Extender Setup Startup Sequence The following steps show the detailed Network Extender states during the startup sequence. Powered-on and hardware initializing o The Network Extender State: The device has been powered on and the system is performing hardware tests. o LED State: Solid red The Network Extender is under an autonomous hardware test cycle.
  • Page 26 Chapter 2 Network Extender Setup o The Network Extender State: The device has completed hardware initialization and loaded all software. o LED State: Solid yellow o Admin Website State: The software is loaded. The Admin Website is accessible. The device has completed its autonomous hardware tests and loaded all software. It will start the process of connecting to Verizon’s network and coming into service.
  • Page 27 Chapter 2 Network Extender Setup Successfully reached the Initial SeGW (“Successfully reached the Initial network”) o The Network Extender State: The device has contacted the initial SeGW successfully. o LED State : Single blinking yellow (o.5 sec. on, 3.0 sec. off) o Admin Website State: The Admin Website is accessible.
  • Page 28 Chapter 2 Network Extender Setup o The Network Extender State: The device has set up a VPN tunnel with the initial SeGW and is awaiting a GPS fix before progressing. o LED State: Triple blinking yellow (0.5 sec. on, 0.5 sec. off, 0.5sec. on, 0.5sec.
  • Page 29 Chapter 2 Network Extender Setup o The Network Extender State: The device is communicating with the Verizon management system (FeMS) and may have received new software. It will need to complete the “Over the Air Receiver” before receiving additional configuration parameters. o LED State: Quadruple blinking yellow (0.5 sec.
  • Page 30 Chapter 2 Network Extender Setup Making a Call Once the Network Extender is in service, your phone must be within 50 feet of the Network Extender to connect to the Network Extender and make calls. To verify your Verizon phones are connected to the Network Extender: Make sure your Verizon Wireless 4G LTE mobile phone has the Advanced Calling feature turned on.

  • Page 31: Indoor Gps Antenna

    Chapter 2 Network Extender Setup Indoor GPS Antenna The Network Extender can get timing information from GPS. The Network Extender is required to be placed such that the GPS receiver has an unobstructed line of sight with at least 4 strong satellites, in order for it to get a position fix during the booting process.
  • Page 32 Chapter 2 Network Extender Setup A GPS signal is required for proper operation and E911 service. If a GPS signal is not acquired after 30 to 60 minutes, please see Chapter 4 Configuring Your Device. To see the status of the GPS acquisition, use the Admin website (Local) as shown in Chapter 3, The Network Extender Admin Website (Local).

  • Page 33: Outdoor Gps Antenna

    Chapter 2 Network Extender Setup Outdoor GPS Antenna If your Network Extender cannot receive a Global Positioning System (GPS) signal by using the supplied Indoor GPS antenna, it may be necessary to improve the reception by installing and then positioning the outdoor GPS antenna. This section outlines the installation of outdoor GPS antenna.

  • Page 34: Poe Device

    Chapter 2 Network Extender Setup Figure 8. Connect the GPS Arrestor and Line Amplifier PoE Device The Network Extender provides the ability to be powered with an ultra-high Power over Ethernet (PoE++) source. The PoE source can be either an intermediate PoE injector (midspan) or a PoE-capable switch/router (endspan).

  • Page 35: Rf Antenna Extension

    Chapter 2 Network Extender Setup The Network Extender supports both physical layer and LLDP (802.1AB) negotiation of power, which are supported by many endspan sources. These endspans may still have to be configured to allow auto-negotiation on the port, and the installer should also check the endspan’s surplus power capacity, to ensure all units connected to the endspan have sufficient power.
  • Page 36 Chapter 2 Network Extender Setup Table 5. The description of external RF antenna port RF port name Description WIFI0 Wi-Fi RF port 0 for LBT (5GHz), (Note: The Network Extender unit senses and transmits on the Wi-Fi (5GHz) unlicensed frequencies but is not a Wi-Fi Access Point) WIFI1 Wi-Fi RF port 1 for LBT (5GHz), (Note: The Network Extender unit senses and transmits on the Wi-Fi (5GHz) unlicensed...
  • Page 37 Chapter 2 Network Extender Setup Please refer to Chapter 1 (LAA FCC requirement) in the Getting Started section. RF Extension cable The external RF antenna is required to be placed with the proper RF extension cable to maintain performance and minimize the impact in terms of coverage and sensitivity.
  • Page 38 Chapter 2 Network Extender Setup Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright © 2019, All Rights Reserved.

  • Page 39: Making A Call

    Chapter 2 Network Extender Setup Making a Call Once the Network Extender is in service, your phone must be within 50 feet of the Network Extender to connect to the Network Extender and make calls. To verify your Verizon phones are connected to the Network Extender: •...

  • Page 40: Chapter 3 The Network Extender Admin Website (Local)

    Chapter 3 The Network Extender Admin Website (Local) This section contains detailed information regarding the Network Extender Admin Website (Local) where you can see the device status and make changes to settings. PC Requirements To access the Admin Website, a PC should satisfy the following conditions: •...
  • Page 41 Chapter 3 The Network Extender Admin Website (Local) Click the local area connection icon that represents your Ethernet connection. Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright © 2019, All Rights Reserved.
  • Page 42 Chapter 3 The Network Extender Admin Website (Local) Configure the TCP/IPv4 settings to the following. Open Internet Explorer and enter https://192.168.32.27 into the address bar. Click Continue and accept the self-signed Internet site certificate warning to launch the 4G LTE Network Extender 2 for Enterprise Admin Website. You can import a certificate authority signed certificate after login to avoid future warning.

  • Page 43: Admin Website Overview

    Chapter 3 The Network Extender Admin Website (Local) Admin Website Overview The Admin Website gives you detailed information on your Network Extender unit’s status. You can also use the website to change the settings. Figure 11. Network Extender Website Screen Layout Network Extender service status icon Logout button...
  • Page 44 Chapter 3 The Network Extender Admin Website (Local) Table 7. Admin Website Initial Access Window Items Descriptions Network Extender This indicates the GPS signal reception status, the number of service status icon connected device and LTE service status of the Network Extender (open, hybrid or closed mode).
  • Page 45 Chapter 3 The Network Extender Admin Website (Local) Icon Type Icon Status 3 Number of Connected Devices Connected Devices 4 Sing In/Out status Sign In Sign Out Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright © 2019, All Rights Reserved.
  • Page 46 Chapter 3 The Network Extender Admin Website (Local) Sign In Once you are at the Welcome Page, click Sign In in the top right hand corner of the screen. The default administrator password is LTEFemto + last 4 digits of the MAC ID (e.g., LTEFemto51D3).
  • Page 47 Chapter 3 The Network Extender Admin Website (Local) Change Admin Password Upon First Sign In If the user is signing in using the default password, a warning pop-up window will be displayed, asking the user to set a new password. Clicking the OK button on the pop-up will navigate the user to the Settings >...
  • Page 48 Chapter 3 The Network Extender Admin Website (Local) The Forgot Admin Password Link If you have not changed the admin password yet, clicking the Forgot Admin Password link will show you a link to the Device Support Page and User Guide. Figure 15.
  • Page 49 Chapter 3 The Network Extender Admin Website (Local) Logout After Admin Website login, click Sign Out on the top right corner of any page for logout Figure 17. Network Extender Sign Out Session Management If there is no user request for over one hour, the Website closes the session, automatically logs out, switches to the home screen, and displays the “Session Expired”...

  • Page 50: Home

    Chapter 3 The Network Extender Admin Website (Local) Home The Home Window provides all the information about the Network Extender. Figure 18. The Network Extender Home Page Table 8. The Network Extender Home Page Items Descriptions Operational Status The current operational state of the Network Extender. Wireless Number This is the wireless telephone number associated with this Network Extender's account.
  • Page 51 Chapter 3 The Network Extender Admin Website (Local) Items Descriptions Location This is the physical location of the Network Extender as reported by GPS. This location is provided for emergency 911 calls. Selecting this link plots the location of the Network Extender on a Bing Map. The Bing Map link is available only if the GPS Status is “Location Acquired.”...

  • Page 52: Connected Devices

    Chapter 3 The Network Extender Admin Website (Local) Connected Devices The connected devices page shows the current connected users currently on a call using the Network Extender, as well as the peak Network Extender capacity utilization over the last hour and 24 hour period. The value reported is the peak for that period.
  • Page 53 Chapter 3 The Network Extender Admin Website (Local) Figure 20. The Network Extender Connected Devices Page in Hybrid or Closed Mode Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright © 2019, All Rights Reserved.
  • Page 54 Chapter 3 The Network Extender Admin Website (Local) Table 9. The Network Extender Connected Devices Item Description Last Data Refresh This is the time that the website data was last refreshed. Total Connections The number of wireless devices (phone, tablets, or other 4G LTE data devices) currently connected to the Network Extender with an active session.

  • Page 55: Settings

    Chapter 3 The Network Extender Admin Website (Local) Settings Network Settings From the Network Extender Network Settings tab, you can use the checkbox to turn DHCP on or off. If DHCP is off, you can also set the DNS information, default gateway, IP address and subnet mask.
  • Page 56 Chapter 3 The Network Extender Admin Website (Local) Figure 22. The Network Extender Network Settings Tab for IPv4-IPv6 Hybrid Mode Table 10. The Network Extender Network Settings Tab Item Description Mode The user can configure the mode of the Network Extender, which can be IPv4 only or IPv4-IPv6 (Hybrid) mode.
  • Page 57 Chapter 3 The Network Extender Admin Website (Local) Item Description IP Address If DHCP is on, this field is read-only. It shows the DHCP allocated IPv4/IPv6 address. If DHCP is off, this field is read-write and shows the user-defined IPv4/IPv6 address. Subnet Mask If DHCP is on, this field is read-only.
  • Page 58 Chapter 3 The Network Extender Admin Website (Local) Advanced The Network Extender Advanced Settings tab allows you to set the device output power and view neighboring cell towers detected during the boot up scan. This tab provides information on how the device is positioned with other 4G LTE Network Extenders in the network as well as Verizon cell sites.
  • Page 59 Chapter 3 The Network Extender Admin Website (Local) Figure 24. The Network Extender Advanced Settings Tab for Unicensed Scell Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright © 2019, All Rights Reserved.
  • Page 60 Chapter 3 The Network Extender Admin Website (Local) Table 11. The Network Extender Advanced Settings Tab Item Description Last Data Refresh This is the time the data on the page was last refreshed. My Network Extender This table shows the network identifier information for the Network Extender. Information Where: •...
  • Page 61 Chapter 3 The Network Extender Admin Website (Local) GPS & Time Server The Network Extender GPS/Time Server tab allows you to retrieve and configure the location information of the Network Extender. Note: The Network Extender requires GPS as a time source. Time Server option is currently not supported and the Time Server option should not be used.
  • Page 62 Chapter 3 The Network Extender Admin Website (Local) Figure 26. The Network Extender GPS/Time Server Tab for Time Server Mode Table 12. The Network Extender GPS/Time Server Tab Feature Description Last Data Refresh The local time when this page was last refreshed. Clock Source This indicates if the Network Extender is operating in GPS mode or Time (PTP) mode.
  • Page 63 Chapter 3 The Network Extender Admin Website (Local) Feature Description Extender’s GPS, will be displayed. GPS Satellite ID The list of GPS satellites identifies how many satellites are currently being detected along with each satellite's unique identifier. GPS Signal Quality (dB) This chart displays the minimum/maximum/average of SNR (dB) for last 24 hours.
  • Page 64 Chapter 3 The Network Extender Admin Website (Local) Change Admin Password The Network Extender Change Password tab allows you to change the local Admin Password for the Network Extender. In the event of a lost password, insert a mini precision screwdriver or insulated tool into the RESET hole on the back of the Network Extender and hold for 10 seconds to reset the Network Extender to factory default settings.
  • Page 65 Chapter 3 The Network Extender Admin Website (Local) A guideline for setting a password Set a password following the rules described below. 1. A password should be between 8 and 20 characters long. 2. A password should not include more than three identical characters in a row. (Ex.
  • Page 66 Chapter 3 The Network Extender Admin Website (Local) Time Zone The Network Extender Time zone tab allows the user to view the current Time Zone (TZ) and Daylight Saving (DS) configuration as well as to configure a different Time Zone and/or Daylight Saving. This only affects the timestamp logs on the Admin Website.
  • Page 67 Chapter 3 The Network Extender Admin Website (Local) Observe Daylight Saving Checkbox This checkbox indicates if Daylight Savings should be applied or not. The default selection is the currently configured value. A checked value indicates that Daylight Saving is observed. An unchecked value indicates that Daylight Saving is NOT observed.
  • Page 68 Chapter 3 The Network Extender Admin Website (Local) Certificate Management The Network Extender Certificate Management tab allows you to upload your own signed RSA 2048 X 509 certificate and associated private key to the web server on the Network Extender. Figure 29.
  • Page 69 Chapter 3 The Network Extender Admin Website (Local) Reset Certificate Current certificate files are deleted and a new self-signed certificate will be generated. Clicking the Reset button brings up a pop-up warning window. Clicking OK will reset the certificate. Figure 30. Settings-Certificate Management-Reset Certificate Popup Window Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright ©...
  • Page 70 Chapter 3 The Network Extender Admin Website (Local) Import a Signed SSL Certificate • Introduction The Certificate Management page allows you to upload your own RSA 2048 X.509 Certificate and associated Private Key to the web server on the Network Extender.
  • Page 71 Chapter 3 The Network Extender Admin Website (Local) ● Certificate File This file contains the entire concatenated certificate which includes your RSA 2048 certificate followed by all intermediate signing certificates and ending with the root certificate. This certificate file must be in PEM format and have a “.PEM”...
  • Page 72 Chapter 3 The Network Extender Admin Website (Local) Reset The Network Extender Reset tab allows you to remotely restart or reset the Network Extender from this Admin Webpage. Figure 31. The Network Extender Reset Tab Table 17. The Network Extender Reset Tab Items Descriptions Restart...
  • Page 73 Chapter 3 The Network Extender Admin Website (Local) Figure 32. Restart & Factory Error Pop-up Window (Case 1: Exist E911 Call(s)) If the Network Extender has an active user call, the warning pop-up window will be displayed. Clicking OK will execute the reset and factory reset function. Figure 33.

  • Page 74: The About Page

    Chapter 3 The Network Extender Admin Website (Local) The About Page The Status & Alarms Tab The Status & Alerts tab on the About page shows the connectivity status, operational status and alerts that can be used for diagnostics and troubleshooting. If the connectivity status shows a server as “Not Reachable,”...
  • Page 75 Chapter 3 The Network Extender Admin Website (Local) Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright © 2019, All Rights Reserved.
  • Page 76 Chapter 3 The Network Extender Admin Website (Local) Table 18. The Network Extender Status & Alerts Tab Items Descriptions Last Data Refresh The local time when this page was last refreshed. Start Up Progress This field indicates the Start Up status of Network Extender. The results of each status will be displayed as an icon.
  • Page 77 Chapter 3 The Network Extender Admin Website (Local) The Performance Tab The Performance tab on the About page shows bandwidth utilization charts. There are two graphs for bandwidth utilization: • The first graph is a 15 minute trend, updated every 30 seconds. This graph starts populating when you arrive on this screen.
  • Page 78 Chapter 3 The Network Extender Admin Website (Local) Table 20. The Network Extender Performance Tab Item Description Bandwidth Utilization 15 This shows the Downlink and Uplink bandwidth utilization for a rolling period of 15 minute trend graph minutes. It is updated every 30 seconds. Bandwidth Utilization 8 This shows the Downlink and Uplink bandwidth utilization for up to the previous 8 hour trend graph...
  • Page 79 Chapter 3 The Network Extender Admin Website (Local) The Support Tab The Support tab on the About page contains the contact information for customer support. The Support Tab Table 21. The Support Tab Item Description Device Support Page This is a hyperlink to the operator’s support pages. and User Guide Community Forums This is a hyperlink to the operator’s community forums.

  • Page 80: Chapter 4 Configuring Your Device

    Chapter 4 Configuring Your Device Firewall Settings The Network Extender is designed to connect and automatically configure with minimal user involvement, though in some cases, depending on the firewall settings, some settings may need to be adjusted on the local LAN. This section contains detailed information regarding the firewall settings that are applicable for network administrators.

  • Page 81: Firewall Rules For The Network Extender For Business

    Chapter 4 Configuring Your Device 141.207.233.235 141.207.197.235 141.207.200.235 141.207.193.235 141.207.145.235 141.207.155.235 141.207.151.235 141.207.177.235 141.207.165.235 141.207.173.235 141.207.181.235 141.207.161.235 Private DNS 108.61.73.243 0.north-america.pool.ntp.org 192.95.20.208 1.north-america.pool.ntp.org The GPS Server URLs resolve to a varying list of IPs to ensure equal load distribution among the active servers. The three URLs are used in a round robin fashion in case of a DNS resolution failure or a server communication failure.
  • Page 82 Chapter 4 Configuring Your Device Firewall Rules for the Network Extender for Business Business networks protect their data and clients using a firewall. Depending on the firewall configuration, certain ports may need to be opened on the firewall to allow the Network Extender to come into service.
  • Page 83 Chapter 4 Configuring Your Device Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright © 2019, All Rights Reserved.
  • Page 84 Chapter 4 Configuring Your Device Figure 36 below shows a Network Extender behind a firewall without NAT/PAT. In this architecture, the Network Extender is protected by a firewall that is blocking many inbound ports. Port 50 to support ESP must be opened bi- directionally.
  • Page 85 Chapter 4 Configuring Your Device Figure 38. Network with DMZ Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright © 2019, All Rights Reserved.

  • Page 86: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting This section provides some troubleshooting tips for the Network Extender. STATUS LED Figure 39. STATUS LED Overview Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1. 0 Copyright © 2019, All Rights Reserved.
  • Page 87 Chapter 5 Troubleshooting Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright © 2019, All Rights Reserved.

  • Page 88: Alarms And Troubleshooting

    Chapter 5 Troubleshooting Alarms and Troubleshooting When a system alarm is raised, it shall be presented in the Admin Website for the user. The alert shall include clear and simple description text as well as the troubleshooting steps the user should follow to resolve the issue. The text for each alarm/alert is presented in the following table.
  • Page 89 Chapter 5 Troubleshooting Alert Description Troubleshooting FUNCTION_FAIL All RU paths are disabled. There is a failure preventing your device from functioning correctly. Please restart your device. If the problem still persists, please contact Verizon Wireless Customer Care. OVER_POWER RU output power has There is a failure preventing your device from exceeded the normal functioning correctly.
  • Page 90 Chapter 5 Troubleshooting Alert Description Troubleshooting HOLDOVER_EXCEED GPS signal has been lost. The device has lost GPS signal can no longer provide service. Please ensure that the GPS antenna is installed in a location near the window. If you are not able to receive GPS information after repositioning the antenna, you may need to purchase and install an external outdoor antenna.
  • Page 91 Chapter 5 Troubleshooting Table 25. Additional Troubleshooting Behaviors and Remedies Behavior Name Description Behavior and Remedy PoE source too low The Network Extender for Behavior: The device is being powered by a PoE (802.3af 15.4W) Enterprise was deployed source but the 4G LTE Network Extender for Enterprise will not power on.

  • Page 92: Chapter 6 Deployment Guide

    Chapter 6 Deployment Guide Chapter 6 Deployment Guide The coverage of the 4G LTE Network Extender will vary, based on a number of factors, including: • The type of building in which it is being deployed (e.g., building materials, number of walls, floorplans, height of ceilings and the installation height of the Network Extender) •...
  • Page 93 Chapter 6 Deployment Guide Building Type Building type refers to the type of building in which the 4G LTE Network Extenders are being installed. There are three classifications: • Open: An open, generally commercial building with limited amounts of clutter and no or very few internal walls.

  • Page 94: Single 4G Lte Network Extender Placement

    Chapter 6 Deployment Guide Single 4G LTE Network Extender Placement In the process of determining the placement of 4G LTE Network Extenders, you also must determine how many 4G LTE Network Extenders you require. For health and safety reasons, the 4G LTE Network Extender should be placed in a location where people will not pass within 20cm (7.9 inches) of the antennas.
  • Page 95 Chapter 6 Deployment Guide Step 2: Determine the placement of 4G LTE Network Extenders along the center axis of the building If one 4G LTE Network Extender is sufficient for your entire building size, then it is a good idea to place it in a central location. Use the radius calculation as a guide to find the proper positioning from the building’s edges.

  • Page 96: Dual 4G Lte Network Extender Placement

    Chapter 6 Deployment Guide Dual 4G LTE Network Extender Placement If the building’s dimensions are larger than the radius of a single 4G LTE Network Extender; the following process will help determine how many Network Extenders you require. The process for placing 4G LTE Network Extenders is as follows: •...
  • Page 97 Chapter 6 Deployment Guide Step 2: Determine the placement of first 4G LTE Network Extender. Your first 4G LTE Network Extender should be placed in a location toward one end of the building. Both corners of the building should be near the maximum range of the 4G LTE Network Extender, but not beyond it.
  • Page 98 Chapter 6 Deployment Guide Step 3: Determine the placement of second 4G LTE Network Extender For the second 4G LTE Network Extender, place it at the recommended range or closer to the first 4G LTE Network Extender, taking into consideration where the range completes the coverage for the other side.
  • Page 99 Chapter 6 Deployment Guide Step 4: Determine the placement of third 4G LTE Network Extender If the first two 4G LTE Network Extenders do not entirely cover your building, place a third 4G LTE Network Extender in line and continue, while taking care not to exceed the recommended spacing requirement.

  • Page 100: Appendix A Outdoor Gps Antenna Installation

    Appendix A Outdoor GPS Antenna Installation GPS Antenna System Configuration A GPS antenna system requiring outdoor installation or longer cable runs is configured as shown below. Table 28. GPS Antenna System Configuration Category Description GPS antenna Device receiving a signal from a GPS satellite GPS line amplifier (option) Device amplifying the GPS signal received from the GPS antenna (used to compensate the GPS signal loss caused by GPS antenna, GPS arrestor,...
  • Page 101 Appendix A Outdoor GPS Antenna Installation GPS Antenna Follow the steps below to connect the GPS cable. Table 29. GPS Cable Connection Classification Description Installation section The Network Extender, GPS arrestor, GPS antenna Cable The Network Extender 9.84 ft. (3 m) or less RG-316D GPS arrestor More than 9.84 ft.
  • Page 102 Appendix A Outdoor GPS Antenna Installation Installing the Antenna When you install the antenna, the antenna must be within the protective angle (left/right side 45° each from the central axis) to prevent the antenna from lightning damage. Installing GPS Antenna When installing the GPS antenna, you must check the antenna installation location, restriction and installation method.
  • Page 103 Appendix A Outdoor GPS Antenna Installation GPS Antenna Specifications For the GPS antenna, ACE technology GA-1575 or equivalent must be used. (http://www.aceteq.com/) GPS Cable Identification Tag Installation Attach the identification tape specified in the following table to the GPS cable. Table 30.
  • Page 104 Appendix A Outdoor GPS Antenna Installation GPS Cable Configuration (Case #1) The configuration of the GPS cable is shown in the following figure. Figure 48. GPS Cable Configuration Case #1 [GPS Antenna] [Rear View] [Line Amplifier] [GPS Arrestor] GPS Arrestor~GPS Antenna (Without Amplifier: Max.
  • Page 105 Appendix A Outdoor GPS Antenna Installation GPS Cable Configuration (Case #2) Figure 49. GPS Cable Configuration Case #2 [GPS Antenna] [Rear View] [Line Amplifier] [GPS Arrestor] GPS Cable (LMR-400) Adaptor~GPS Antenna (Without Amplifier: Max. 328. ft. (100 m)/With Amplifier (1 EA): Max. 656.2 ft. (200 m) Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright ©...
  • Page 106 Appendix A Outdoor GPS Antenna Installation GPS Cable Length The length of the GPS cable is limited for each section as shown below. 1. The Network Extender GPS arrestor: 9.84 ft. (3 m) or less If the distance between the Network Extender and the GPS arrestor is longer than 9.84 ft.
  • Page 107 Appendix A Outdoor GPS Antenna Installation The Network Extender GPS Arrestor Cable Connection (Case #1) Follow the steps below to connect the GPS cable from the Network Extender to the GPS arrestor. Install the GPS cable from the GPS antenna port of the Network Extender to the GPS arrestor.
  • Page 108 Appendix A Outdoor GPS Antenna Installation The Network Extender GPS Arrestor Cable Connection (Case #2) Figure 51. The Network Extender GPS Arrestor Cable Connection Case #2 (1) [GPS Antenna] [System] [Adaptor] ‘A’ GPS Cable (RG-316D) GPS Cable (LMR-400) [GPS Arrestor] ‘B’...
  • Page 109 Appendix A Outdoor GPS Antenna Installation Figure 52. The Network Extender GPS Arrestor Cable Connect Case #2 (2) [GPS Antenna] [System] ‘C-1’ ‘C-2’ [Adaptor] GPS Cable (RG-316D) GPS Cable (LMR-400) [GPS Arrestor] GPS Antenna GPS Antenna Detail ‘C-2’ GPS Cable Detail ‘C-1’...
  • Page 110 Appendix A Outdoor GPS Antenna Installation Figure 53. GPS Arrestor GPS Antenna Cable Connection Detail [GPS Antenna] ‘D’ [System] [Adaptor] GPS Cable (RG-316D) GPS Cable (LMR-400) [GPS Arrestor] Detail ‘D’ GPS Antenna TNC Male Connector Heat Shrink Tube (Jelly Type) GPS Cable (LMR-400) Clamp fixing Screw Clamp...
  • Page 111 Appendix A Outdoor GPS Antenna Installation GPS Satellite Tracking and Position Hold The survey of an object’s position using GPS satellites is based on triangulation. Three satellites are enough to survey the position of an object by triangulation. However, to calculate the correct time deviation, a total of four satellites are required.

  • Page 112: Signal Interference

    The GPS system is designed so that it has a strong immunity to noise and can endure interference. The Samsung GPS receiver provides a quality timing clock in most installations. However, to ensure that the GPS receiver performs locking successfully and guarantees uninterrupted timing performance, an interference-free environment is required for frequencies near the GPS L1 frequency (1575.42 ±...
  • Page 113 The filter should be installed at the following locations: • The input connector of the Samsung GPS receiver • Behind the antenna or the front end of a line amplifier The filters above are used to reject jamming tones for outband signals. If interferences actually occur in the inband signals, they will result in serious consequences.

  • Page 114: Gps Antenna Installation

    Appendix A Outdoor GPS Antenna Installation GPS Antenna Installation The GPS antenna can be fixed to a wall, floor, tower, pole, and so on. Ensure that you are safe when fixing an anchor bolt to a wall, and treat the anchor bolt fixing area with a silicon or waterproof finishing material.
  • Page 115 Appendix A Outdoor GPS Antenna Installation Wall Mount GPS Antenna Figure 55. GPS Antenna Installation (Wall) GPS Antenna GPS Antenna Clamp Bakelite GPS Antenna Wall Fixing Pipe (Ф25.4 mm) GPS Antenna Wall Fixing Clamp Assembly Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright ©...
  • Page 116 Appendix A Outdoor GPS Antenna Installation Floor Mount GPS Antenna Figure 56. GPS Antenna Installation (Floor) GPS Antenna GPS Antenna Clamp Bakelite GPS Antenna Floor Fixing Pipe (Ф25.4 mm) M10 Anchor Bolt Assembly ≒Min. 250 mm Concrete Block ≒Min. 400 Verizon 4G LTE Network Extender 2 for Enterprise User Guide v1.0 Copyright ©...
  • Page 117 Appendix A Outdoor GPS Antenna Installation Installing Optional GPS Arrestor Fixing GPS Bulkhead The method to fix the GPS bulkhead is as follows. Table 31. Optional GPS Bulkhead Fixing Parts and Tools Classification Description • An arrestor must be installed within the lightning rod protection angle. Installation position •...
  • Page 118 Appendix A Outdoor GPS Antenna Installation Figure 57. Fixing GPS Bulkhead 1 Fix the anchor bolts to the holes marked and drilled. Drill bit: 0.39 in. (10 mm) / Hole depth: 1.3 in. (33 mm) 2 Place the Bakelite and bulkhead along with the fixed anchor bolts. Secure firmly using fasteners. 0.39 in.
  • Page 119 Appendix A Outdoor GPS Antenna Installation Check the Configurations of GPS Arrestor and Bulkhead The fixing methods and fasteners vary for the configurations of the GPS arrestor and bulkhead. Thus, check the installation methods and configurations enclosed with the GPS arrestor and bulkhead. Fixing GPS Arrestor The method to fix the GPS arrestor is as follows.

  • Page 120: Grounding The Optional Gps Arrestor

    Appendix A Outdoor GPS Antenna Installation Grounding the Optional GPS Arrestor The way to connect the ground cable with the GPS arrestor is as follows. Table 33. Grounding the GPS Arrestor (MGB GPS Arrestor) Classification Description Installation section MGB ground terminal of arrestor Cable AWG8, F-GV 6 mm2 ×...
  • Page 121 Appendix A Outdoor GPS Antenna Installation Figure 59. Connection of the GPS Arrestor Ground Cable 1 Install a ground cable from the MGB to the GPS arrestor ground terminal. 2 Assemble a pressure terminal and a heat shrink tube at the end of the ground cable (GPS arrestor-side). 3 Align the pressure terminal assembled to a ground cable to the mounting hole of the GPS arrestor ground terminal.
  • Page 122 Appendix B Acronyms Alternating Current Backhaul Central Processing Unit Closed Subscriber Group Direct Current DHCP Dynamic Host Configuration Protocol Domain Name System Enhanced Security Payload Protocol Federal Communications Commission FQDNs Fully Qualified Domain Names Global Positioning System GPSR GPS Receiver High Definition HTTP HyperText Transport Protocol...
  • Page 123 Verizon 4G LTE Network Extender 2 for Enterprise User Guide Document Version 1.0 © Samsung Electronics America, Inc. All rights reserved.

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