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Samsung SCS-2U01 User Manual

Network extender for business.
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Verizon Wireless
Network Extender for Business
User Manual
Please read this manual before operating your
device, and keep it for future reference.

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   Summary of Contents for Samsung SCS-2U01

  • Page 1 Verizon Wireless Network Extender for Business User Manual Please read this manual before operating your device, and keep it for future reference.
  • Page 2 Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Device, including but not limited to, accessories, parts, or software relating there to (the “Network Extender for Business”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship.
  • Page 3: Table Of Contents

    Table of Contents Section 1: Getting Started ................................................2 Introduction ..............................2 Features .
  • Page 4: Section 1: Getting Started

    Section 1: Getting Started Introduction The Network Extender for Business enhances the in-building Verizon Wireless Network experience. This User Guide introduces the Verizon Wireless Network Extender for Business device. The following sections are included in this guide: Getting Started • Using Your Device •...
  • Page 5: Stand Alone Setup

    Heat Vents provide passive ventilation for the Network Extender for Business and allow for dissipation of internally generated heat. Note: The Network Extender for Business needs to remain vertical and in a well-ventilated location. The vertical position allows proper air flow to the internal components. DC 12V Power Port provides power to the Network Extender for Business when connected to the AC power supply and cord (included).
  • Page 6 Plug the power supply connector into the DC 12V power port located at the rear of the Network Extender for Business (3). Insert one end of the power cord into the power supply and then plug the other end into an available power outlet (4). Confirm that the front LEDs are illuminated as indicated below: Note: Allow 3 - 5 minutes for the Network Extender for Business to complete the startup sequence and detect both its connections and available communications.
  • Page 7: Section 2: Using Your Device

    Section 2: Using Your Device Additional Setup Information This section provides an overview of the product, activation, and how to contact Verizon Wireless for assistance with service and the Network Extender for Business. Figure 1 : Network with NAT/PAT The Network Extender for Business facilitates the delivery of secure cellular traffic through the Internet to the Verizon Wireless network, which then routes the signal to the desired party. •...
  • Page 8: Clustering Guidelines

    In addition to the ports specified above, the table below details the FQDNs (Fully Qualified Domain Names) and the associated IP Address of the Domain Name. The Network Extender for Business solution requires access to each of the items listed below in order to deliver service. IP Address FQDN 209.210.15.73...
  • Page 9: Clustering Setup

    In a typical cubicle office environment, the units need to be placed 85 feet apart. • In a typical open warehouse, the units need to be placed 120 feet apart. • In a heavily obstructed environment, the units need to be placed 60 feet apart. •...
  • Page 10: Accessing The Web Server Interface With The Default Ip Address

    Accessing the Web Server Interface with the Default IP Address In the event that DHCP is not enabled, the following IP address is assigned to the Network Extender for Business. 192.168.1.10 Each Network Extender for Business is configured at the factory with the same user name and password, which are case sensitive: User Name: administrator Password: enterpriseFemt0 (zero at end) Web Server Configuration Guide...
  • Page 11: Changing The User Name And Password

    Changing the User Name and Password Click on the user name/password option of “NE Management” tab to change the user name and password for access to the web server. This default user name and password can easily be determined by anyone who can access the Internet and look at this manual. In order to prevent disruption of service you should assign a different user name and password for the devices you plan to deploy at your business site.
  • Page 12: Ip Parameters

    IP Parameters The IP Parameters drop-down menu allows you to configure the static IP configuration as well as DSCP tagging. Note: Before configuring your IP Parameters, you must disable DHCP. IP Address The IP address menu allows configuration of the IPv4 address. Note: This parameter is REQUIRED for static IP Address assignment.
  • Page 13: Default Gateway

    Default Gateway The Default Gateway allows configuration of the Default Gateway (router). Note: This parameter is REQUIRED for static IP Address assignment. DNS 1, DNS 2, DNS3 The DNS 1-3 interfaces allow the ability to statically configure up to 3 DNS servers. Note: DNS1 is REQUIRED for static IP Address assignment.
  • Page 14: Dscp Use

    DSCP Use The DSCP Use Interface allows configuration if DSCP tagging should be enabled or not. DSCP allows the IT Administrator to set the outbound packets from the Network Extender for Business with a particular diffserv setting. Once set, LAN infrastructure downstream can react appropriately. Note that all voice and data traffic is tagged with the same setting. DSCP The DSCP page allows configuration of the DSCP value to tag outbound packets that are sent from the Network Extender for Business.
  • Page 15: Cluster Mode Page

    Cluster Mode Page The Network Extender for Business solution is a self install and self configuring system. However, there might be a situation in which the configuration should be modified. The Cluster Mode Page allows you to configure the cluster configuration. There are three choices (Standalone, Ingress and Non-Ingress). Standalone is used for a single unit at a physical site. The Cluster Mode Page allows you to configure the cluster configuration by selecting the Ingress Unit.
  • Page 16: Changing The Ingress Member Of The Cluster

    Changing the Ingress Member of the Cluster To choose another member of the cluster to take on the Ingress role, log into the selected member's web server and simply change from Non-Ingress to Ingress. The Verizon Network will automatically update the original Ingress member to Non-Ingress. Cluster Members Page The Cluster Members Page displays the roles of the other units of the Cluster.
  • Page 17 If the Network Extender for Business has been configured for a static IP Address, a check will be performed prior to rebooting the device to verify all the required IP Parameters have been provided. If any are missing, an error message will be displayed and the reboot aborted. The following IP Parameters are required for static IP assignment: •...
  • Page 18: Reset Tool

    Reset Tool A Java-based reset tool is available to reset the device to factory settings.The reset tool might be needed in the event that the customized username and/or password is misplaced or forgotten. The reset tool acts as a 'reset button', but can be used remotely without handling the unit. Reset Tool Network Configuration The tool must be run from a host (PC, workstation, laptop) with an IP address is contained within the same subnet range as configured in the Network Extender for Business.
  • Page 19 STATIC_DNS2= NULL • STATIC_DNS= NULL • STATIC_WINS= NULL • DSCP_USE=ON • DSCP_VALUE= 46 • FOREIGN_USER_THROTTLING=OFF • • Web Access Admin=administrator • Web Access Passwd=enterpriseFemt0 Maintenance Notes These notes should be carefully reviewed before using the Network Extender for Business: See “General Precautions” on page 25. •...
  • Page 20: Section 3: External Gps Antenna

    Section 3: External GPS Antenna If the Verizon Wireless Network Extender for Business cannot receive a Global Positioning System (GPS) signal, it may be necessary to improve the reception by installing and then positioning the external GPS antenna. This section outlines the installation and relocation of this GPS antenna. Antenna Installation In some cases, because of its current location, the Network Extender for Business’s GPS antenna may not receive an active GPS signal.
  • Page 21: Section 4: Troubleshooting

    Section 4: Troubleshooting This section provides troubleshooting tips and techniques. For more information, please visit us online at www.verizonwireless.com/support. • Power LED is not Illuminating – Ensure that one end of the power cord is securely connected to an active outlet and that the other end is properly connected to the power supply. –...
  • Page 22 If the Network Extender for Business is configured to use DHCP and does not receive a response from the DHCP server after several retries, the device will assign itself the default IP address and then try to auto-reboot every 10 minutes. This 10 minute period allows a network administrator time to configure the device. If the Network Extender for Business is configured to use static addressing (DHCP off) but some of the IP Address configuration is missing, the Network Extender for Business will assign itself the default IP address and it will reboot every 10 minutes.
  • Page 23: Section 5: Led Guide

    Section 5: LED Guide Purpose of Each LED The Network Extender for Business has 4 LEDs which are distinctly visible and labeled. The LED color could be either red or blue. Solid color indicates a permanent state and blinking LED indicates a transient state unless there is a failure.
  • Page 24: Led Combinations - Possible Failure Reason - Recommended Action

    Fast Indicates traffic activity Blinking (voice or data) on the NE. BLUE Solid Internal power failure NE is in POST progress GPSR Magenta Communication failure alarm issued Solid 1x is In-service but DO Green is in error Slow Software download in Blinking progress.
  • Page 25 Solid Fast Solid System • Reason: • Check AAA provisioning. BLUE blinking BLUE Failure. Failure to setup VPN. Check SG health. • Cause: Check DNS. • • AAA provisioning, SG or DNS issue. • Symptom: Network Extender for Business restarts every 5 minutes. Solid Slow Solid...
  • Page 26: Section 6: Network Extender For Business Acronym Table

    Section 6: Network Extender for Business Acronym Table Acronym Table for Verizon Wireless Network Extender for Business Acronym Term CDMA-2000 AGPS Advanced GPS A-GPS Assisted GPS ANSI American National Standards Institute CDMA Code Division Multiple Access DHCP Dynamic Host Configuration Protocol Domain Name System DSCP Differentiated Services Code Point...
  • Page 27: Section 7: Important Safety Information

    Section 7: Important Safety Information This user guide contains important operational and safety information that will help you safely use your Network Extender for Business. General Precautions There are several simple guidelines to operating your Network Extender for Business properly and maintaining safe, satisfactory service. Avoid exposing your Network Extender for Business to rain or liquid spills.
  • Page 28 This product should be operated using the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock.
  • Page 29: Section 8: Warranty Information

    BUTTON, DISCONTINUE USE OF THE SOFTWARE. 1. GRANT OF LICENSE. Samsung grants you the following rights provided that you comply with all terms and conditions of this EULA: You may install, use, access, display and run one copy of the Software on the local hard disk(s) or other permanent storage media of one computer and use the Software on a single computer or a mobile device at a time, and you may not make the Software available over a network where it could be used by multiple computers at the same time.
  • Page 30: Open Source Announcement

    5. UPGRADES. This EULA applies to updates, supplements and add-on components (if any) of the Software that Samsung may provide to you or make available to you after the date you obtain your initial copy of the Software, unless we provide other terms along with such upgrade. To use Software identified as an upgrade, you must first be licensed for the Software identified by Samsung as eligible for the upgrade.
  • Page 31 Below is the list of MontaVista Linux Packages that compose Root File System ("MontVista Root Files"). Component License Component Applicable License apache Apache udev mdnsresponder Apple Pubilc Source License uuid-dev finger uuid-libs ipsec-tools watchdog mailx wget netkit-ftp which netkit-inetd xkbd netkit-rsh-server bsdutils GPL/BSD...
  • Page 32: Gnu Lesser General Public License

    Component License Component Applicable License logrotate ncurses-bin Other ltrace net-snmp Other * MontaVista Software, Inc. has provided the License information and terms of use for the MontVista Root Files. GNU LESSER GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 33: No Warranty

    If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. 4) You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License.
  • Page 34: Gnu Lesser General Public License ("lgpl")

    This General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Lesser General Public License instead of this License. GNU LESSER GENERAL PUBLIC LICENSE ("LGPL") Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc.
  • Page 35 d) If a facility in the modified Library refers to a function or a table of data to be supplied by an application program that uses the facility, other than as an argument passed when the facility is invoked, then you must make a good faith effort to ensure that, in the event an application does not supply such function or table, the facility still operates, and performs whatever part of its purpose remains meaningful.
  • Page 36: No Warranty

    reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 12) If the distribution and/or use of the Library is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Library under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded.
  • Page 37: Bsd 2.0 License

    "Contributor" shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work. 2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form.
  • Page 38 1.7"Original Code" means (a) the Source Code of a program or other work as originally made available by Apple under this License, including the Source Code of any updates or upgrades to such programs or works made available by Apple under this License, and that has been expressly identified by Apple as such in the header file(s) of such work; and (b) the object code compiled from such Source Code and originally made available by Apple under this License 1.8"Source Code"...
  • Page 39: Ibm Public License Version 1.0

    (a)automatically without notice from Apple if You fail to comply with any term(s) of this License and fail to cure such breach within 30 days of becoming aware of such breach; (b)immediately in the event of the circumstances described in Section 13.5(b); or (c)automatically without notice from Apple if You, at any time during the term of this License, commence an action for patent infringement against Apple;...
  • Page 40: The Mit License

    c.Recipient understands that although each Contributor grants the licenses to its Contributions set forth herein, no assurances are provided by any Contributor that the Program does not infringe the patent or other intellectual property rights of any other entity. Each Contributor disclaims any liability to Recipient for claims brought by any other entity based on infringement of intellectual property rights or otherwise.
  • Page 41: The Clarified Artistic License

    The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
  • Page 42: Eric Young Implementation License

    To avoid unintended information leaks and other problems of this sort, it is recommended that the device be returned to Samsung’s Customer Care Center for an Extended File System (EFS) Clear which will eliminate all user memory and return all settings to default settings. Please contact the Samsung Customer Care Center for details.
  • Page 43: Index

    Index Acronym Table for Verizon Wireless Network Extender for Business Additional Setup Information Antenna Components Front View Rear View Default Gateway E911 Getting Started GPS Antenna Installation Mini-coax Connector Port Heat Vents Introduction Power System LED Combinations LED Guide LED Status Indicators Maintenance Notes Network Extender Basics...

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