Related Manuals for Samsung Verizon SLS-BU102
Summary of Contents for Samsung Verizon SLS-BU102
- Page 1 Verizon 4G LTE Network Extender for Enterprise User Guide Network Systems Samsung Telecommunications America Document Version 1.0 March 2015 VSR 1.2.8...
- Page 2 To the extent permitted by law no liability (including liability to any person by reason of negligence) will be accepted by SAMSUNG Electronics Co., Ltd., its subsidiaries or employees for any direct or indirect loss or damage caused by omissions from or inaccuracies in this document.
- Page 3 Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG device, including but not limited to, accessories, parts, or software relating thereto (the “4G LTE Network Extender for Enterprise”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.
- Page 4 EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE;...
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Page 5: Table Of Contents
Solid Alternating Orange and Red LED ................... 43 Blinking Red LED ..........................43 Blinking Orange LED ........................43 Slow Blinking Alternating Red and Green LED ................44 Alarms ............................44 Appendix Acronyms Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 ©Samsung... - Page 6 4G LTE Network Extender GPS Tab ....................38 Figure 34. 4G LTE Network Extender Performance Tab .................. 39 Figure 35. 4G LTE Network Extender Support Tab ..................40 Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2 v1.0 ©Samsung...
- Page 7 Destination Ports ..........................41 Table 2. 1588 Ports ............................41 Table 3. Firewall Settings ..........................41 Table 4. Critical Alarms ..........................44 Table 5. Minor Alarms ..........................47 Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2 v1.0 ©Samsung...
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Page 8: Preface
This manual applies to the following products/software. Model Release SLS-BU102 VSR 1.2.6 Conventions in this Document Samsung Networks product documentation uses the following conventions. Symbols Symbol Description Indicates a task. Indicates a shortcut or an alternative method. Provides additional information. -
Page 9: Organization Of This Document
Verizon 4G LTE Network Extender for Enterprise Quick Start Guide Verizon 4G LTE Network Extender for Enterprise Product, Safety and Warranty Verizon 4G LTE Network Extender for Enterprise Installation Manual Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 10: Personal And Product Safety
This product safety information includes U.S. directives that you must follow. All applicable OSHA regulations and standards shall be followed. The installation, maintenance, or removal of telecommunications equipment requires qualified, experienced personnel. Samsung installation instructions are written for such installation personnel. Site Safety Site construction shall be design-approved and certified by engineers who have valid and up-to-date P.E. - Page 11 The installation of the base unit should allow at least 20 centimeters between the base and persons to be in compliance with FCC RF exposure guidelines. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung...
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Page 12: Chapter 1 Getting Started
Glossary Warranty Information Important! Before installing the Network Extender, it is essential to read the entire manual to ensure proper operation of the system. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 13: Features
GPS cable (7m, 22.9 ft.) Power cord Power supply Mounting brackets (two brackets) Quick Start Guide Product Safety and Warranty manual Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 14: System Requirements
Firewall modifications are required for the solution to operate. Most calls to Customer Care arise from firewall challenges. Please verify that firewall rule changes have been made before calling into Customer Care. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... - Page 15 Chapter 1 Getting Started Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung...
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Page 16: Components
The Network Extender has a single multicolored LED used to indicate the device connectivity status. Please review the Network Extender Setup chapter for the LED guide when attempting to troubleshoot any issues. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 17: Figure 4. Connection Overview
LMT Port allows you to connect to the Network Extender Admin Website (Local) to manage the device settings and view the device status and alarm status. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 18: Figure 5. Sts Led Overview
Chapter 1 Getting Started Figure 5. STS LED Overview Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 19: Chapter 2 Device Setup
Troubleshooting chapter. A GPS signal is required to maintain continuous timing for proper operation and E911 service. Connect the RF antennas. Figure 6. Connect the RF Antennas Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2 v1.0 ©Samsung... -
Page 20: Figure 7. Connect The Ethernet Cable
Connect the supplied GPS antenna as shown in figure 8 below. Other GPS antenna options are explained in the Network Extender Installation Manual. Figure 8. Connect the GPS Antenna Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 21: Figure 9. Connect The Gps Arrestor And Line Amplifier
The LED will then blink green, indicating normal operation. A triple blinking orange LED indicates the GPS has not successfully acquired a position fix or that an alternate timing source is not functioning properly. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 22: System Status Indicator Startup Sequence
The Network Extender is under an autonomous hardware test cycle. It is not possible to load or run any software including the user Network Extender Admin Website (Local). Figure 11. Power On Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 23: Figure 12. Software Loaded
It will start the process of connecting to Verizon’s 4G LTE network and coming into service. See the Network Extender Admin Website (Local) chapter for information on how to log into the Network Extender. Figure 12. Software Loaded Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 24: Figure 13. Acquired Ipv4 Address
LED State: Single blinking orange (0.5 sec. on/0.5 sec off, 3.5 sec. rest) The device has loaded software and has started to acquire a local IPv4 address from the local DHCP server. Figure 13. Acquired IPv4 Address Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 25: Figure 14. Dns Lookup
LED State: Single blinking orange (0.5 sec. on/0.5 sec off, 3.5 sec. rest) The Network Extender needs to resolve the FQDNs for A-GPS, and initial SeGW from the public DNS server. Figure 14. DNS Lookup Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 26: Figure 15. Attempting To Reach Segw
LED State: Slow blinking orange (0.5 sec. on/0.5 sec off, 3.5 sec. rest) This status details that the Network Extender has attempted to communicate with the SeGW. Figure 15. Attempting to Reach SeGW Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 27: Figure 16. Successfully Reached Segw
LED State: Slow blinking orange (0.5 sec. on/0.5 sec off, 3.5 sec. rest) Status details that the device can communicate with the SeGW and IPSec tunnel are not established at this point. Figure 16. Successfully Reached SeGW Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 28: Figure 17. Vpn Setup Completed
LED State: Slow blinking orange (0.5 sec. on/0.5 sec off, 3.5 sec. rest) This confirms that the device has set up a VPN connection with Verizon’s 4G LTE network. Figure 17. VPN Setup Completed Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 29: Figure 18. Segw Authentication Failure
This details that the device been notified it failed authentication with the FDR. Please note the LED will flash at 50% of the previous state rate. Figure 18. SeGW Authentication Failure Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 30: Figure 19. Gps Acquisition Progress
Until a GPS fix is obtained, the device will search for GPS signal and not proceed to the next step of "Configuration Download" . Figure 19. GPS Acquisition Progress Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 31: Figure 20. Connection With Management System
SeGW based on its location. It may re-establish IPSec to the new SeGW at this point if required. If not, it will contact the FeMS and request configuration information. Figure 20. Connection with Management System Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 32: Figure 21. Software Update
The device will download the newest software and reboot. The process will start from the first steps again, but the GPS acquisition will occur much faster. Figure 21. Software Update Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 33: Figure 22. Configuration In Progress
LED State: Quadruple blinking orange (0.5 sec. on/0.5 sec. off, 3 sec. rest) If the OTAR process returns no results, the FeMS will then provide configuration solely based on the GPS location. Figure 22. Configuration in Progress Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 34: Figure 23. Operational Status
The device can also be in-service with an alternating red and green LED color, indicating an alarm condition. Refer to the Troubleshooting chapter for more information on alarm codes. Figure 23. Operational Status Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 35: Chapter 3 Graphical User Interface (Gui)
IPv4 TCIP settings to be in the same subnet as the Network Extender unit's LMT Port fixed IP address (192.168.32.27). In Windows, click Control Panel on the Start menu. Click Network and Sharing Center. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2 v1.0 ©Samsung... - Page 36 Configure the TCP/IPv4 settings to the following. Open Internet Explorer and enter http://192.168.32.27 into the address bar. Click Continue and accept the Self Signed Certificate to launch the Network Extender Admin Webpage. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung...
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Page 37: Figure 24. 4G Lte Network Extender Login Pop-Up Window
Sign in using the default admin password: enterpriseFemtØ Figure 24. Network Extender Login Pop-Up Window Each page has a question mark icon that will display a help screen for the related page. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 38: Figure 25. 4G Lte Network Extender Welcome Page
The Welcome page displays basic device information for operation such as the GPS fix location, device name, serial number and IP address. Figure 25. Network Extender Welcome Page Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 39: Figure 26. Header Status States
Moving the cursor over the GPS icon will provide the status of whether the device is in GPS acquisition mode or a GPS fix is acquired. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 40: Connected Devices
Network Extender capacity utilization over a period of 24 hours. The value reported is the peak per hour. Figure 28. Network Extender Connected Devices Page Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 41: Settings
IP address and subnet mask. The backhaul limit and MTU size can also be set here. Information regarding device setting is in the Configuring Your Device chapter. Figure 29. Network Extender Network Settings Tab Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 42: Figure 30. 4G Lte Network Extender Advanced Settings Tab
This tab provides information on how the device is positioned with other Network Extenders in the network as well as Verizon cell sites. Figure 30. Network Extender Advanced Settings Tab Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 43: Figure 31. 4G Lte Network Extender Change Password Tab
Admin Website password for the device. In the event of a lost password, pressing the RESET button for 10 seconds will reset the device to factory default settings. Figure 31. Network Extender Change Password Tab Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 44: About
The Status and Alerts tab on the About page shows the operational status and alerts that can be used for diagnostics and troubleshooting. Figure 32. Network Extender Status and Alerts Tab Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 45: Figure 33. 4G Lte Network Extender Gps Tab
Network Extender's internal clock rather than GPS timing. The device can operate in the holdover state for approximately 24 hours. Figure 33. GPS Tab Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 46: Figure 34. 4G Lte Network Extender Performance Tab
Every data point represents the peak value for that hour. Figure 34. Performance Tab Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 47: Figure 35. 4G Lte Network Extender Support Tab
Chapter 3 Network Extender Admin Website (Local) The Support tab on the About page contains the contact information for customer support. Figure 35. Support Tab Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... -
Page 48: Chapter 4 Configuring Your Device
Network Element IP Address Fully Qualified Domain Name (FQDN) 209.210.15.73 GPS Server gps.vzwfemto.com 216.221.129.99 Branchburg, NJ: 69.78.145.119, 69.78.145.122 Security Gateway sg-4g.vzwfemto.com Duff, OH: 69.78.34.151, 69.78.34.154 Southlake, TX: Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2 v1.0 ©Samsung... - Page 49 Springs, CO: 69.78.226.55, 69.78.226.58 Branchburg, NJ: 69.78.145.119, 69.78.145.122 Duff, OH: 69.78.34.151, sg-4gbb.vzwfemto.com 69.78.34.154 sg-4gdu.vzwfemto.com Security Gateway Southlake, TX: sg-4gsl.vzwfemto.com 69.78.82.87, sg-4gcs.vzwfemto.com 69.78.82.90 Colorado Springs, CO: 69.78.226.55, 69.78.226.58 Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung...
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Page 50: Chapter 5 Troubleshooting
3 blinks - GPS acquisition failure 4 blinks - Configuration failure Blinking Orange LED A blinking orange LED indicates an "in progress" state. Reasons for a blinking orange LED: Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2 v1.0 ©Samsung... -
Page 51: Slow Blinking Alternating Red And Green Led
POWER_FAIL The power used within the Your power supply is unstable. Please board is unstable or abnormal. check that your power supply is stable. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... - Page 52 The Network Extender cannot There is a communication failure communicate with backend preventing your device from functioning servers. correctly. If the problem persists, please contact Verizon Wireless Customer Care. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung...
- Page 53 Your device is overheating. Please locate exceeded a threshold. the unit in an area with an ambient temperature between 0-50 degrees Celsius in-line with the installation guide. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung...
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Page 54: Table 5. Minor Alarms
Verizon Wireless Customer Care. RX_PATH_FAIL RSSI level is below a There is a RF alert, but your device is still threshold. functioning correctly. No action is needed. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung... - Page 55 This may be due to physical damage or removal of the device housing. Verizon is aware of your issue. Please contact Verizon Wireless Customer Care. Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 © Samsung...
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Page 56: Appendix Acronyms
OTAR Over The Air Registration Power Over Ethernet SeGW Security Gateway Secure Socket Layer Transmission Control Protocol Transport Layer Security - System of Protocols User Datagram Protocol Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2 v1.0 ©Samsung... - Page 57 Verizon 4G LTE Network Extender for Enterprise User Guide Document Version 1.0 ©2015 Samsung Electronics Co., Ltd. All rights reserved.