General Dynamics Itronix GoBook MR-1 Manual page 7

GoBook MR-1
Troubleshooting
General Daily Operations
1. Missing Port Covers and Doors: Inspect for broken, loose or missing parts and fasteners.
a. Missing port covers or doors create contaminant entry points which may lead to system failure.
b. Replacement port covers are available as field kits. contact your support representative for order
requests.
2. Screen Cleaning: The GoBook MR-1 display, with proper usage and cleaning, will last for the anticipated
field life of the product (3 to 5 years) without significant degradation in view ability or function.
a. For mild cleaning tasks use the micro-fiber, cleaning cloth provided with your unit. Tougher
contaminates such as oily fingerprints may require light dampening with clean water, and will be
effective for most contaminants without damaging the screen surface. This method should always be
tried before stronger solutions are considered.
b. For tougher cleaning tasks, a mixture of isopropyl alcohol and Water (50/50) used with the cleaning
cloth is effective and will not damage the touchscreen surface.
c. Never use paper products such as paper towels or wipes to clean the display surface. Paper products are
abrasive and act much like fine sandpaper causing irreversible damage to the screen surface and anti-
glare hard coat.
d. Both replacement Display Cleaning Cloths and approved Display Cleaning solution are available as
Field Kits. Contact your support representative for order requests.
3. Screen Overlay Use: A screen overlay is recommended for environments with high contaminant potential.
a. A Screen overlay provides protection from damage caused by use of foreign objects or surface
contaminants, and maximizes the useful life of the screen surface.
b. Worn, scratched, or otherwise damaged screen overlays can be replaced.
c. Contaminants on the screen overlay surface should be removed by following the same cleaning methods
noted above.
d. The screen overlay has a negligible impact on overall display brightness/viewability and provides
enhanced screen clarity while maximizing the screen surface useful life.
e. Screen Overlays are available as Field Kits. Contact your Support Representative for order requests.
4. Use of the Touch Screen Stylus: If your GoBook MR-1 has the optional integrated touchscreen use the
included stylus. Foreign objects such as ball point pens or hand tools should never be used for touchscreen
input; they will cause damage to the screen surface.
a. A clean finger tip can be used for touchscreen input with out damaging the screen surface. Fingertip use
may introduce contaminants to the touchscreen surface and increase periodic screen cleaning
requirements.
b. Replacement Styli are available as Field Kits. Contact your Support Representative for order requests.
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