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CyberData 011049 Operation Manual

Sip call button
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Download this manual See also: Operating Manual
The IP Endpoint Company
SIP Call Button
Operations Guide
Part #011049
Document Part #930801F
for Firmware Version 11.1.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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Summary of Contents for CyberData 011049

  • Page 1 The IP Endpoint Company  SIP Call Button Operations Guide Part #011049 Document Part #930801F for Firmware Version 11.1.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Table 2-20, "DSR Page Configure Device Parameters" • Updates Table 2-21, "Autoprovisioning Configuration Parameters" • Adds Table 2-22, "Autoprovisioning File Name" • Updates Table 2-23, "Firmware Parameters" • Updates Table 2-24, "Command Interface Post Commands" Operations Guide 930801F CyberData Corporation...
  • Page 4 Browsers Supported The following browsers have been tested against firmware version 11.1.0: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) Operations Guide 930801F CyberData Corporation...

  • Page 5: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930801F Operations Guide...
  • Page 6 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930801F Operations Guide...
  • Page 7 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 930801F Operations Guide...

  • Page 8: Table Of Contents

    B.4.1 Warranty & RMA Returns within the United States ............8 B.4.2 Warranty & RMA Returns outside of the United States ..........9 B.4.3 Spare in the Air Policy ....................9 B.4.4 Return and Restocking Policy ..................9 B.4.5 Warranty and RMA Returns Page ..................9 Index Operations Guide 930801F CyberData Corporation...

  • Page 9: Chapter 1 Product Overview

    To identify the SIP Call Button, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: The model number on the label should be 011049. ● The serial number on the label should begin with 0491. ●...

  • Page 10: Typical System Installation

    SIP Call Button IP Phone IP PBX Server Figure 1-3. Typical Installation—Networked Door Strike Intermediate Relay Module 802.3af Compliant Ethernet Switch Networked Door Strike Door Strike Intermediate Relay Module SIP Call Button IP Phone IP PBX Server Operations Guide 930801F CyberData Corporation...

  • Page 11: Product Features

    DHCP Client ● Dynamically assigns IP addresses in addition to the option to use static addressing. ● RTP/AVP - Audio Video Profile ● Audio Encodings ● PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms Operations Guide 930801F CyberData Corporation...

  • Page 12: Supported Sip Servers

    Network Rate 10/100 Mbps Power Requirement PoE 802.3af or 8 to 12 VDC at 1000 mA Protocol Part Number 011049 Dimensions 4.5” x 4.5” x 1.5” Weight 1.6 lbs./shipping weight of 2.2 lbs. (0.7 kg/shipping weight of 1.0kg) Auxiliary Relay...

  • Page 13: Chapter 2 Installing The Sip Call Button

    2 Installing the SIP Call Button 2.1 Parts List Table 2-1 illustrates the SIP Call Button parts. Table 2-1. Parts List Quantity Part Name Illustration SIP Call Button Assembly Installation Quick Reference Guide SIP Call Button Mounting Accessory Kit Operations Guide 930801F CyberData Corporation...

  • Page 14: Sip Call Button Setup

    12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the J3 Terminal Block device and void the product warranty. can accept 16 AWG wire Operations Guide 930801F CyberData Corporation...

  • Page 15: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 930801F CyberData Corporation...

  • Page 16: Wiring The Circuit

    Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground Strobe Light DC Source Sense Input 1 A @ 30 VDC J3 Terminal Block of the CyberData Device Operations Guide 930801F CyberData Corporation...
  • Page 17 Please refer to the Door Strike Intermediate Relay Operations Guide for connection specifics. AC Source DC Source Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department. http://www.cyberdata.net/support/voip/index.html Operations Guide 930801F CyberData Corporation...
  • Page 18 See Figure 2-4 for the wiring diagram. Figure 2-4. Wiring Diagram 802.3af Compliant Ethernet Switch AC Source DC Source Section 2.3.11, "Configure the Door Strike Relay" for configuration options. CyberData Device Sense Input Aux Button Operations Guide 930801F CyberData Corporation...

  • Page 19: Identifying The Sip Call Button Connectors And Jumpers

    Function Call Button LED Interface — Not Used Microphone Interface — Not Used Speaker Interface — Not Used Keypad Interface — Not Used Auxiliary Strobe Connector — Not Used Proximity Sensor Interface — Not Used Operations Guide 930801F CyberData Corporation...
  • Page 20 Table 2-3. Connector Functions Connector Function PoE Network Connection (RJ-45 ethernet) Terminal Block (see Figure 2-1) Console Port (Factory Use Only) JTAG (Factory Use Only) Auxiliary Strobe Connector — Not Used Reserved (Factory Use Only) Operations Guide 930801F CyberData Corporation...

  • Page 21: Activity And Link Leds

    Activity LED blinks when there is network activity (see Figure 2-7). • The square, GREEN Link LED above the Ethernet port indicates that the network connection has been established (see Figure 2-7). Figure 2-7. Activity and Link LED Link Activit Operations Guide 930801F CyberData Corporation...

  • Page 22: Restore The Factory Default Settings

    10.10.10.10 if a DHCP server is not present). Figure 2-8. RTFM Switch RTFM To set the factory default settings: 1. Press and hold the RTFM switch until the button LED starts blinking rapidly (about 10 seconds), then release the RTFM switch. Operations Guide 930801F CyberData Corporation...

  • Page 23: Call Button And The Call Button Led

    Call Button LED will still blink during initialization and calls. • The Call Button LED flashes briefly at the beginning of RTFM mode. Figure 2-9. Call Button and Call Button LED Call Button and Call Button LED Operations Guide 930801F CyberData Corporation...

  • Page 24: Factory Default Settings

    Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930801F CyberData Corporation...

  • Page 25: Sip Call Button Web

    Link to the Multicast page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Door Strike Relay page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 930801F CyberData Corporation...

  • Page 26: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-11. Figure 2-11. Toggle Help Button and Question Marks Question mark  appears next to the web page items Toggle Help button Operations Guide 930801F CyberData Corporation...
  • Page 27 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-12. Figure 2-12. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 930801F CyberData Corporation...

  • Page 28: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery.html...
  • Page 29 Installing the SIP Call Button SIP Call Button Setup Figure 2-13. Home Page Operations Guide 930801F CyberData Corporation...
  • Page 30 Import Settings Use this button to select a configuration file to import. After selecting a configuration file, click Import to import the configuration from the selected file. Then, click Save and Reboot to store changes. Operations Guide 930801F CyberData Corporation...
  • Page 31 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 930801F CyberData Corporation...

  • Page 32: Configure The Device

    Installing the SIP Call Button SIP Call Button Setup 2.3.5 Configure the Device 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2- Figure 2-14. Device Configuration Page Operations Guide 930801F CyberData Corporation...
  • Page 33 When selected, the device will play a ringback tone (corresponds to Ringback Tone on the Audiofiles page) out of the speaker while placing an outbound call. The Ringback Tone will play until the call is answered. Operations Guide 930801F CyberData Corporation...
  • Page 34 3. You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930801F CyberData Corporation...
  • Page 35 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 930801F CyberData Corporation...
  • Page 36 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 930801F CyberData Corporation...
  • Page 37 Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930801F CyberData Corporation...

  • Page 38: Configure The Network Parameters

    Installing the SIP Call Button SIP Call Button Setup 2.3.6 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-16). Figure 2-16. Network Configuration Page Operations Guide 930801F CyberData Corporation...
  • Page 39 “trunking mode” for the VLAN tags to propagate. VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of 0 may cause the VLAN ID tag to be ignored. Operations Guide 930801F CyberData Corporation...
  • Page 40 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930801F CyberData Corporation...

  • Page 41: Configure The Sip Parameters

    SIP Call Button Setup 2.3.7 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-17). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-17. SIP Configuration Page Operations Guide 930801F CyberData Corporation...
  • Page 42 This parameter also becomes the host portion of the SIP-URI for the device's extension on the second backup SIP server. This field can accept entries of up to 255 characters in length. Operations Guide 930801F CyberData Corporation...
  • Page 43 SIP server. Any calls made to this extension will play a ringtone (corresponds to Night Ring on the Audiofiles page). By design, it is not possible to answer a call to the Nightringer extension. Operations Guide 930801F CyberData Corporation...
  • Page 44 A Caller identification string added to outbound calls. Enter up to 64 alphanumeric characters. Call Disconnection Terminate Call After Delay Automatically terminate an active call after a given delay in seconds. A value of 0 will disable this function. Enter up to 8 digits. Operations Guide 930801F CyberData Corporation...
  • Page 45 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 930801F CyberData Corporation...
  • Page 46 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-18. SIP Configuration Page Set to Point-to-Point Mode 10.0.1.40 Device is set to NOT register with a SIP server Operations Guide 930801F CyberData Corporation...
  • Page 47 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 930801F CyberData Corporation...

  • Page 48: Configure The Sensor Configuration Parameters

    Activate the relay until the sensor is deactivated • Call a preset extension and play a pre-recorded audio file (once) Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. Operations Guide 930801F CyberData Corporation...
  • Page 49 Installing the SIP Call Button SIP Call Button Setup 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-19). Figure 2-19. Sensor Configuration Page Operations Guide 930801F CyberData Corporation...
  • Page 50 Audiofiles page) to the phone answering the SIP call when the intrusion sensor is activated. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 930801F CyberData Corporation...
  • Page 51 Click the Test Door Sensor button to test the door sensor. Click the Test Intrusion Sensor button to test the Intrusion sensor. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930801F CyberData Corporation...

  • Page 52: Configure The Audio Configuration Parameters

    Corresponds to the message “Intrusion Sensor Triggered” (24 character limit). Door Ajar Corresponds to the message “Door Ajar” (24 character limit). Click on the Browse button to navigate to and select an audio file. The Play button will play that audio file. Operations Guide 930801F CyberData Corporation...
  • Page 53 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 930801F CyberData Corporation...
  • Page 54 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-21 through Figure 2-23. Figure 2-21. Audacity 1 Figure 2-22. Audacity 2 Operations Guide 930801F CyberData Corporation...
  • Page 55 SIP Call Button Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-23. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930801F CyberData Corporation...

  • Page 56: Configure The Event Parameters

    1. Click the Event Config button to open the Event Configuration page (Figure 2-24). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-24. Event Configuration Page Operations Guide 930801F CyberData Corporation...
  • Page 57 HTTP POST events. Enter up to 127 characters. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930801F CyberData Corporation...
  • Page 58 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 59 SIP Call Button Setup </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 201 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'> <event>CALL_ACTIVE</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 60 SIP Call Button Setup <index>8</index> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'> <event>RELAY_ACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...

  • Page 61: Configure The Door Strike Relay

    The DSR can be configured to trigger in the following ways: on the entry of a DTMF code, during different call events, manually through the web interface, or by using a Windows application. 1. Click on the DSR menu button to open the DSR page (Figure 2-25). Figure 2-25. DSR Page Operations Guide 930801F CyberData Corporation...
  • Page 62 When selected, the device's on-board relay will be activated until the remote (DSR) door sensor is deactivated. Play Audio Locally When selected, the device will loop an audio file out of the speaker until the remote (DSR) door sensor is deactivated. Operations Guide 930801F CyberData Corporation...
  • Page 63 Use this button to view the settings of a remote relay that has been “discovered” after pressing the Discover button. Use this button to associate the remote relay with the device. Only one relay may be associated with a device. Operations Guide 930801F CyberData Corporation...
  • Page 64 Click on the Deactivate Remote Relay button to deactivate the remote relay. Click on the Refresh button to refresh the web page and accurately display the status of the remote relay (active/inactive) and door (open/closed). Figure 2-26. Relay Status Section Operations Guide 930801F CyberData Corporation...

  • Page 65: Configure The Device (On The Dsr Page)

    SIP Call Button Setup 2.3.12 Configure the Device (on the DSR page) 1. Click the View button on the DSR page to open the Configure Device page (Figure 2-27). Figure 2-27. DSR Page Configure Device Page Operations Guide 930801F CyberData Corporation...
  • Page 66 .1 is the first occurrence of the day in the month. .0 is Sunday. /02:00:00 is the time. Note: When the occurrence is set to 5, the final occurrence of the day in the specified month is used. Operations Guide 930801F CyberData Corporation...
  • Page 67 Click on the Upgrade button to upgrade the firmware of the door strike relay. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930801F CyberData Corporation...

  • Page 68: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-28. Figure 2-28. Autoprovisioning Page Operations Guide 930801F CyberData Corporation...
  • Page 69 Device Configuration Page page (see Table 2-7). Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930801F CyberData Corporation...
  • Page 70 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. You can download an autoprovisioning template file from the Autoprovisioning Page using the Download Template button (see Table 2-21). This file contains every configuration option that can be set on the board. Operations Guide 930801F CyberData Corporation...
  • Page 71 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 72 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 930801F CyberData Corporation...
  • Page 73 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 930801F CyberData Corporation...
  • Page 74 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 930801F CyberData Corporation...
  • Page 75 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 76 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 77 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 930801F CyberData Corporation...
  • Page 78 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 930801F CyberData Corporation...
  • Page 79 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 930801F CyberData Corporation...
  • Page 80 4. Click on the Firmware menu button to open the Firmware page. See Figure 2-30. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.4.1, "Reboot the Device".
  • Page 81 Shows the current firmware version. Use the Browse button to navigate to the location of the Intercom firmware file that you want to upload. Click on the Upload button to automatically upload the selected firmware and reboot the system. Operations Guide 930801F CyberData Corporation...

  • Page 82: Reboot The Device

    To reboot a SIP Call Button, log in to the web page as instructed in Section 2.3.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-31). A normal restart will occur. Figure 2-31. Home Page Reboot Operations Guide 930801F CyberData Corporation...

  • Page 83: Command Interface Post Commands

    Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ sensorconfig.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. Operations Guide 930801F CyberData Corporation...

  • Page 84: Appendix A Mounting The Sip Call Button

    Table A-1. Wall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration #6 x 1.25 inches Sheet Metal Screw #6 Ribbed Plastic Anchor Table A-2. Gang Box Mounting Components Quantity Part Name Illustration #6-32 x 0.625-inch Flat-Head Machine Screw. Operations Guide 930801F CyberData Corporation...
  • Page 85 After the SIP Call Button is assembled, plug the Ethernet cable into the SIP Call Button Assembly (see Figure A-1). Section 2.2.5, "Activity and Link LEDs" explains how the Link and Status LEDs work. Figure A-1. Network Connector Prior to Installation Activit Ethernet Link Operations Guide 930801F CyberData Corporation...
  • Page 86 (4 Places) on Wall Backplate Cable Slots Pick One of Four Mounting Hole Closed for Ground Wire Connection Wall Cutout Cable Entr Slot Network Cable & Ground Wire (Not Provided) 121001A Screw Accessor Kit Mounting Screw (3x) Operations Guide 930801F CyberData Corporation...
  • Page 87 Network Cable & Ground Wire (Not Provided) Pick One of Two or Four Mounting Available Mounting Hole Screw (3x) for Ground Wire Connection 121002B Screw Accessor Kit Single Gang Box use two Two Gang Box use Four Operations Guide 930801F CyberData Corporation...
  • Page 88 SIP Call Button. Figure A-4. Maximum Recommended Wall Cutout Dimensions 0.38 [9.5] ø0.19 [ø4.8] (4 Places) 0.50 [12.8] 2.65 [67.3] 3.40 [86.4] DIMENSIONS ARE IN INCHES [MILLIMETER] Operations Guide 930801F CyberData Corporation...

  • Page 89: Appendix B Troubleshooting/Technical Support

    Select the support page for your product to see a list of frequently asked questions for the CyberData product: B.2 Documentation The documentation for this product is released in an English language version only.  You can download PDF copies of CyberData product documentation from the SIP Call Button product page at: http://www.cyberdata.net/products/voip/digitalanalog/callbutton/docs.html Operations Guide...

  • Page 90: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 91: Warranty

    If an End of Life device cannot be repaired, a replacement of a current version of the device may be offered at MSRP. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 92: Warranty & Rma Returns Outside Of The United States

    B.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 93: Index

    (intrusion sensor) 42 configurable parameters 25 activity LED 13 contact information 7 address, configuration login 20 contact information for CyberData 7 announcing a speaker’s IP address 14 Current Network Settings 31 audio configuration 44 current network settings 31...
  • Page 94 (PST, EDT, IST, MUT) 28 identifying your product 1 illustration of device mounting process 1 import settings 22 import/export settings 22 on-board relay 7 installation, typical device system 2 intercom configuration page configurable parameters 34 Operations Guide 930801F CyberData Corporation...
  • Page 95 SIP server login 34 RTFM switch 14 username RTP/AVP 3 changing for web configuration access 24 default for web configuration access 20 restoring the default 16 Safari (web browser) 4 sales 7 sensor setup page 41 verifying Operations Guide 930801F CyberData Corporation...
  • Page 96 VLAN tags 31 warranty 8 warranty & RMA returns outside of the United States 9 warranty and RMA returns page 9 warranty policy at CyberData 8 web access password 16 web access username 16 web configuration log in address 20...

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