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CyberData 011049 Operation Manual

Sip call button
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The IP Endpoint Company
SIP Call Button
Operations Guide
Part #011049
Document Part #930801M
for Firmware Version 11.7.6
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  SIP Call Button Operations Guide Part #011049 Document Part #930801M for Firmware Version 11.7.6 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 • Note: The Terminate Call After Delay setting does not require a reboot for the changes to take effect. • Adds the following notes to Table 2-16, "Sensor Configuration Parameters": • Note: You must click on the Save button for the changes to take effect. Operations Guide 930801M CyberData Corporation...
  • Page 4 The following browsers have been tested against firmware version 11.7.6: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 33.0) • Chrome (version 48.0.2564.116) • Opera (version 12.16) • Safari (version: 5.1.7) Operations Guide 930801M CyberData Corporation...

  • Page 5: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930801M Operations Guide...
  • Page 6 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930801M Operations Guide...

  • Page 7: Abbreviations And Terms

    Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 930801M Operations Guide...

  • Page 8: Table Of Contents

    Appendix A Mounting the SIP Call Button A.1 Mount the SIP Call Button .....................79 Appendix B Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) ..................84 B.2 Documentation ........................84 B.3 Contact Information ........................85 B.4 Warranty and RMA Information ....................85 Index Operations Guide 930801M CyberData Corporation...

  • Page 9: Chapter 1 Product Overview

    To identify the SIP Call Button, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011049. • The serial number on the label should begin with 0491. Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 10: Typical System Installation

    IP PBX Server SIP Call Button (such as the 011288 Auxiliary RGB Strobe or the 011376 SIP RGB Strobe) (sold separately)* *See the Quick-Reference Placemat or Operations Guide of the relevant CyberData Strobe product for connection specifics. Operations Guide 930801M CyberData Corporation...
  • Page 11 011375 Network Dual Door Strike SIP Call Button IP Phone IP PBX Server Door Strike Relay  (sold separately)* *See the Quick-Reference Placemat or Operations Guide of the relevant door strike relay for connection specifics. Operations Guide 930801M CyberData Corporation...

  • Page 12: Product Features

    Dry relay contact for auxiliary control • Door closure and tamper alert signal • User downloadable message up to 80 seconds • Single button call to pre-set number • Continuous repeat of message • Call progress light Operations Guide 930801M CyberData Corporation...

  • Page 13: Supported Protocols

    • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) G.722 Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: http://www.cyberdata.net/connecting-to-ip-pbx-servers/ Operations Guide 930801M CyberData Corporation...

  • Page 14: Specifications

    Compliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant Part Number 011049 a. Contacts 1 and 2 on the J3 terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty.

  • Page 15: Compliance

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 930801M CyberData Corporation...

  • Page 16: Chapter 2 Installing The Sip Call Button

    2 Installing the SIP Call Button 2.1 Parts List Table 2-1 illustrates the SIP Call Button parts. Table 2-1. Parts List Quantity Part Name Illustration SIP Call Button Assembly Installation Quick Reference Guide SIP Call Button Mounting Accessory Kit Operations Guide 930801M CyberData Corporation...

  • Page 17: Sip Call Button Setup

    12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Terminal Block device and void the product warranty. can accept 16 AWG wire Operations Guide 930801M CyberData Corporation...
  • Page 18 Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed. The call will go to the extension specified as the dial out extension on the SIP page. Figure 2-2. Remote Switch Connection Terminal Block Operations Guide 930801M CyberData Corporation...

  • Page 19: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 930801M CyberData Corporation...

  • Page 20: Wiring The Circuit

    Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground LED Strobe Light DC Source Sense Input 1 A @ 30 VDC Terminal Block of the CyberData Device Operations Guide 930801M CyberData Corporation...
  • Page 21 Section 2.5.11, "Configure the Door Strike Relay" for configuration options. *Caution Equipment Hazard: The door strike must have an internal or external mov or diode (for over voltage protection) when connecting directly to the module. GENERAL ALERT Operations Guide 930801M CyberData Corporation...
  • Page 22 (for over voltage protection) when connecting directly to the module. GENERAL ALERT If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 930801M CyberData Corporation...
  • Page 23 AC Source DC Source Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 930801M CyberData Corporation...

  • Page 24: Connecting An Auxiliary Rgb Strobe To The Device

    1. Connect the strobe cable to the board of the SIP RGB Strobe and the board of the device as shown in Figure 2-8. Please see the SIP RGB Strobe Operations Guide for more information about this product. Figure 2-8. Connecting the SIP RGB Strobe to the Device Intercom Board SIP RGB Strobe Board Operations Guide 930801M CyberData Corporation...

  • Page 25: Sip Call Button Connectors

    JSPKR Speaker Interface JKPAD Keypad Interface (Not Used) I²C 5V Peripheral Bus JP10 Disables the intrusion sensor when installed. JBT1 Touch Button — 1 Interface (Not Used) JBT2 Touch Button — 2 Interface (Not Used) Operations Guide 930801M CyberData Corporation...
  • Page 26 Reserved (Factory Use Only) JTAG JTAG (Factory Use Only) Auxiliary Strobe Connector Section 2.4.3, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 930801M CyberData Corporation...

  • Page 27: Activity And Link Leds

    Link/Activity LED blinks when there is network activity (see Figure 2-11). • The square, GREEN 100Mb Link LED above the Ethernet port indicates that the network connection has been established (see Figure 2-11). Figure 2-11. Activity and Link LED Link Activity Operations Guide 930801M CyberData Corporation...

  • Page 28: Rtfm Button

    SIP Call Button’s IP Address and test to see if the audio is working. Note You must do these tests prior to final assembly. Figure 2-12. RTFM Button RTFM button (SW1) Operations Guide 930801M CyberData Corporation...
  • Page 29 10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-13. RTFM Button RTFM button (SW1) Operations Guide 930801M CyberData Corporation...

  • Page 30: Restoring The Factory Default Settings

    2. The device announces that it is restoring the factory default settings. Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Figure 2-14. RTFM Button RTFM button (SW1) Operations Guide 930801M CyberData Corporation...

  • Page 31: Call Button And The Call Button Led

    Call Button LED will still blink during initialization and calls. • The Call Button LED flashes briefly at the beginning of RTFM mode. Figure 2-15. Call Button and Call Button LED Call Button and Call Button LED Operations Guide 930801M CyberData Corporation...

  • Page 32: Factory Default Settings

    Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930801M CyberData Corporation...

  • Page 33: Sip Call Button Web

    Link to go to the SIP page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Door Strike Relay page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 930801M CyberData Corporation...

  • Page 34: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-17. Figure 2-17. Toggle Help Button and Question Marks Question mark  appears next to the web page items Toggle Help button Operations Guide 930801M CyberData Corporation...
  • Page 35 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-18. Figure 2-18. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 930801M CyberData Corporation...

  • Page 36: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/assets/common/discovery.zip...
  • Page 37 Installing the SIP Call Button Connecting a SIP RGB Strobe to the Device Figure 2-19. Home Page 049100256 v11.7.6 Operations Guide 930801M CyberData Corporation...
  • Page 38 Click Export to export the current configuration to a file. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930801M CyberData Corporation...
  • Page 39 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 930801M CyberData Corporation...

  • Page 40: Configure The Device

    Installing the SIP Call Button Connecting a SIP RGB Strobe to the Device 2.5.5 Configure the Device 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2- Figure 2-20. Device Configuration Page Operations Guide 930801M CyberData Corporation...
  • Page 41 When selected, the time is periodically updated with the NTP server at the configured interval below. Time update period (in hours) The time interval after which the device will contact the NTP server to update the time. Enter up to 4 digits. Operations Guide 930801M CyberData Corporation...
  • Page 42 Note None of the Relay Settings require a reboot for the changes to take effect. Note Disable HTTPS (NOT recommended) setting requires a reboot for the changes to take effect. Operations Guide 930801M CyberData Corporation...
  • Page 43 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 930801M CyberData Corporation...
  • Page 44 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 930801M CyberData Corporation...
  • Page 45 Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930801M CyberData Corporation...

  • Page 46: Configure The Network Parameters

    Installing the SIP Call Button Connecting a SIP RGB Strobe to the Device 2.5.6 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-22). Figure 2-22. Network Configuration Page Operations Guide 930801M CyberData Corporation...
  • Page 47 “trunking mode” for the VLAN tags to propagate. VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of 0 may cause the VLAN ID tag to be ignored. Operations Guide 930801M CyberData Corporation...
  • Page 48 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930801M CyberData Corporation...

  • Page 49: Configure The Sip Parameters

    1. Click SIP Config to open the SIP Configuration page (Figure 2-23). Figure 2-23. SIP Configuration Page The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 50 SIP server. Enter up to 64 alphanumeric characters. Backup SIP Auth ID 2 Specify the Authenticate ID for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 930801M CyberData Corporation...
  • Page 51 A value of 0 will disable keep alive packets. SIP Call Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 52 First click on the Toggle Help button, and you will see a question mark ( appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 930801M CyberData Corporation...
  • Page 53 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 930801M CyberData Corporation...
  • Page 54 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 930801M CyberData Corporation...

  • Page 55: Configure The Sensor Configuration Parameters

    Activate the relay until the sensor is deactivated • Call a preset extension and play a pre-recorded audio file (once) Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. Operations Guide 930801M CyberData Corporation...
  • Page 56 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-25). Figure 2-25. Sensor Configuration Page The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 57 (corresponds to Door Ajar on the Audiofiles page). Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 58 Intrusion Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 59 Note You must click on the Save button for the changes to take effect. Note None of the Sensor Configuration Page settings require a reboot for the changes to take effect. Operations Guide 930801M CyberData Corporation...

  • Page 60: Configure The Audio Configuration Parameters

    The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Call Button. 1. Click Audio Config to open the Audio Configuration page (Figure 2-26). Figure 2-26. Audio Configuration Page Operations Guide 930801M CyberData Corporation...
  • Page 61 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 930801M CyberData Corporation...
  • Page 62 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-27 through Figure 2-29. Figure 2-27. Audacity 1 Operations Guide 930801M CyberData Corporation...
  • Page 63 Installing the SIP Call Button Connecting a SIP RGB Strobe to the Device Figure 2-28. Audacity 2 Operations Guide 930801M CyberData Corporation...
  • Page 64 Connecting a SIP RGB Strobe to the Device When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-29. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930801M CyberData Corporation...

  • Page 65: Configure The Event Parameters

    1. Click the Event Config button to open the Event Configuration page (Figure 2-30). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-30. Event Configuration Page Operations Guide 930801M CyberData Corporation...
  • Page 66 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930801M CyberData Corporation...
  • Page 67 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 68 Installing the SIP Call Button Connecting a SIP RGB Strobe to the Device Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...

  • Page 69: Configure The Door Strike Relay

    Windows application. This section describes operations for running firmware version 4.8 or later of the Dual Door Strike Relay. If you have an older version of the firmware, then please contact CyberData Technical Support. The version number appears in the...
  • Page 70 You must click on the Save button and then the Reboot button for the changes to take effect. Note Associating a DSR does not require a reboot. However, you should reboot the device after disassociating a DSR. Operations Guide 930801M CyberData Corporation...

  • Page 71: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-32. Figure 2-32. Autoprovisioning Page Operations Guide 930801M CyberData Corporation...
  • Page 72 Set Time with NTP Server on boot setting on the Device Configuration Page page (see Table 2-7). Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 930801M CyberData Corporation...
  • Page 73 3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. Operations Guide 930801M CyberData Corporation...
  • Page 74 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 75 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 930801M CyberData Corporation...
  • Page 76 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 930801M CyberData Corporation...
  • Page 77 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 930801M CyberData Corporation...
  • Page 78 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 79 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 80 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 930801M CyberData Corporation...
  • Page 81 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 930801M CyberData Corporation...
  • Page 82 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 930801M CyberData Corporation...

  • Page 83: Downloading The Firmware

    4. Click on the Firmware menu button to open the Firmware page. See Figure 2-34. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.5.14, "Reboot the Device".
  • Page 84 Shows the current firmware version. Use the Browse button to navigate to the location of the firmware file that you want to upload. Click on the Upload button to automatically upload the selected firmware and reboot the system. Operations Guide 930801M CyberData Corporation...

  • Page 85: Reboot The Device

    To reboot a SIP Call Button, log in to the web page as instructed in Section 2.5.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-35). A normal restart will occur. Figure 2-35. Home Page 049100256 v11.7.6 Reboot Operations Guide 930801M CyberData Corporation...

  • Page 86: Command Interface Post Commands

    Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ sensor.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. Operations Guide 930801M CyberData Corporation...

  • Page 87: Appendix A Mounting The Sip Call Button

    Table A-1. Wall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration #6 x 1.25 inches Sheet Metal Screw #6 Ribbed Plastic Anchor Table A-2. Gang Box Mounting Components Quantity Part Name Illustration #6-32 x 0.625-inch Flat-Head Machine Screw. Operations Guide 930801M CyberData Corporation...
  • Page 88 After the SIP Call Button is assembled, plug the Ethernet cable into the SIP Call Button Assembly (see Figure A-1). Section 2.4.2, "Activity and Link LEDs" explains how the Link and Status LEDs work. Figure A-1. Network Connector Prior to Installation Activity Ethernet Link Operations Guide 930801M CyberData Corporation...
  • Page 89 (4 Places) on Wall Backplate Cable Slots Pick One of Four Mounting Hole Closed for Ground Wire Connection Wall Cutout Cable Entry Slot Network Cable & Ground Wire (Not Provided) 121001A Screw Accessory Kit Mounting Screw (3x) Operations Guide 930801M CyberData Corporation...
  • Page 90 Network Cable & Ground Wire (Not Provided) Pick One of Two or Four Mounting Available Mounting Hole Screw (3x) for Ground Wire Connection 121002B Screw Accessory Kit Single Gang Box use two Two Gang Box use Four Operations Guide 930801M CyberData Corporation...
  • Page 91 SIP Call Button. Figure A-4. Maximum Recommended Wall Cutout Dimensions 0.38 [9.5] ø0.19 [ø4.8] (4 Places) 0.50 [12.8] 2.65 [67.3] 3.40 [86.4] DIMENSIONS ARE IN INCHES [MILLIMETER] Operations Guide 930801M CyberData Corporation...

  • Page 92: Appendix B Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: http://www.cyberdata.net/voip/011049/ B.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011049/ Operations Guide 930801M...

  • Page 93: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.

  • Page 94: Index

    28 configuration page configurable parameters 33 contact information 85 activate relay (door sensor) 49 contact information for CyberData 85 activate relay (intrusion sensor) 50 Current Network Settings 39 activity LED 19 current network settings 39 address, configuration login 28...
  • Page 95 SIP server login 42 flash button LED 50 login 28 IP address 24 restoring the default 24 IP addressing payload types 6 default point-to-point configuration 46 IP addressing setting 24 port local SIP 43 remote SIP 43 Operations Guide 930801M CyberData Corporation...
  • Page 96 85 set time with external NTP server on boot 33 setting up the device 9 settings, default 22 warranty policy at CyberData 85 enable SIP operation 42 web access password 24 local SIP port 43 web access username 24...
  • Page 97 24 wget, free unix utility 78 wiring the circuit 12 devices less than 1A at 30 VDC 12 Operations Guide 930801M CyberData Corporation...

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