Receiver Error Code; Transmitter Failed - Dexcom G4 PLATINUM User Manual

This screen means the system found an error that it was able to fix. Press the button to clear
SELECT
this display, and continue your sensor session.

13.9.2 RECEIVER ERROR CODE

This screen shows an error code that means the receiver may not be working properly. Write down the
error code and contact Dexcom Technical Support (see Chapter 15, User Assistance). Continue to check
your blood glucose value using your blood glucose meter.
No alert sound or vibration will warn you that you are no longer getting sensor glucose readings.
13.9.3 TRANSMITTER LOW BATTERY
This screen shows when the transmitter nears the end of its battery life (see Chapter 1, Section 1.4,
Transmitter Overview). It will first show when there is about 1 week of battery life left. When the
transmitter battery drains low enough, the transmitter and receiver will stop communicating. Replace your
transmitter as soon as possible after you see this screen. Contact Dexcom Sales Support (see Chapter
15, User Assistance) to order a new transmitter.

13.9.4 TRANSMITTER FAILED

This screen means that the transmitter is not working. If you get this alert during a sensor session, your
sensor session automatically stops. Contact Dexcom Technical Support (see Chapter 15, User
Assistance). Continue to check your blood glucose value using your blood glucose meter.
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