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NOTE: The telecoil cannot work without a hearing loop (aka induction-loop) or a HAC telephone.
NOTE: If you are having trouble hearing with the hearing loop, ask you hearing care professional to
adjust the program.
NOTE: If there is no sound from the hearing aids in a hearing loop system and an active Telecoil
program, the hearing loop system may not be turned on or is not operating correctly.
NOTE: The sound from the hearing loop and the hearing aids' microphones can be mixed to your
preference - either during the fitting session or via your smartphone app or your Remote Control 2.
8.2.1 Hearing loop systems
To use hearing loop systems, follow these steps:
1. Switch your hearing aid to the Telecoil program
2. Find a good spot. Reception is not clear in all locations; it depends on the hearing loop. Look for
signs or find another spot to sit
3. If needed, adjust the volume
4. When you leave, switch to your preferred program
8.2.2 HAC telephone
Some smartphones are hearing aid compatible (HAC) - others are not. The HAC phone establishes a
small hearing loop that your hearing aids connect to.
Switch to the Telecoil program if you want to use a HAC phone.
The telecoil picks up the HAC telephone's signal and converts it to sound.
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