Resetting A Phone - Avaya IP Office 4.2 Installation Manual

4.5 Resetting a Phone

Resetting a Phone
Resetting a phone clears the phones user settings but retains system settings such as the DHCP and file server
addresses.
1. While the phone is on-hook and idle, press the following sequence: Hold 7 3 7 3 8 # (Hold R E S E T #). Reset
values? is displayed.
2. To cancel this procedure press *. To continue press #.
· WARNING
As soon as you press #, all static information will be erased without any possibility of recovering the data.
3. Whilst the system values are reset to their defaults, Resetting values is displayed.
4. Once the system values are reset, Restart phone? is displayed.
· To end the procedure without restarting the phone, press *.
· To restart the phone, press #. The remainder of the procedure then depends on the status of the boot and
application files. See
Clearing a Phone
Clearing a phone removes all data values including settings such as the DHCP and file server addresses. This returns the
phone to almost its original out-of-box state. The phone will still retain the firmware files it has downloaded.
1. While the phone is on-hook and idle, press the following sequence: Hold 2 5 3 2 7 # (Hold C L E A R #). Clear
all values? is displayed.
2. To cancel this procedure press *. To continue press #.
· WARNING
As soon as you press #, all static information will be erased without any possibility of recovering the data.
3. Whilst the system values are reset to their defaults, Clearing values is displayed.
4. Once all values are cleared, the phone will restart as if a new phone.
H323 Install
IP Office 4.2
Restart Scenarios .
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15-601046 Issue 14j (10 March 2009)
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