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MUC1004 Administrator guide
"Destination if No Answer" settings.
2. If the strategy is "Ring Sequentially", it means the number of seconds to
ring a single extension before moving onto the next one.
·Music on hold
If you select a music on hold class to play,instead of "ring",they will hear that
instead ringing while they are waiting for someone to pick up
·Ring Group Members
An extension can be made a member of this ring group by moving it into the
"Selected" box.
·Destination If No Answer
When all members on this group fail to answer the call, system will handle
the call according to the selected destination.
·CID name prefix
You can optionally prefix the caller ID name when ringing extensions in this
group, ie: if you prefix with "Sales:",a call from John doe would display as
"Sales:John doe" on the extensions that ring.
3.7.6 Conferences
Conference Calls increase employee efficiency and productivity, and provide a
more cost-effective way to hold meetings. Conference agents can dial * to
access the settings options and the admin can kick the last user out and can
lock the conference room.
Figure 3-7-6 Conferences
Figure 3-7-6a Conferences Edit/Add
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