3_2 Telephone Emergency, Hanging Up; 3_3 Security Of Your Terminal (Tampering Attempt Detection) - Ingenico DESK/5000 User Manual

3_2 Telephone emergency, hanging up

You have an urgent call to make, when terminal hangs on the line.
Perform as follow in order to get a dial tone...
Place the handset in the hang up position and:
Press the red key (=cancel)
Or disconnect the power supply from the mains
Or disconnect the terminal telephone connector from the
telephone line socket, and place the telephone connector
into the telephone line socket.
You will get a dial tone within 6 seconds.
3_3 Security of your terminal (tampe-
ring attempt detection)
Your device fulfils current applicable PCI PTS security requirements.
Upon receipt of your terminal you should check for signs of tampering
of the equipment. It is strongly advised that these checks are
performed regularly after receipt. You should check, for example: that
the keypad is firmly in place; that there is no evidence of unusual wires
that have been connected to any ports on your terminal or associated
equipment, the chip card reader, or any other part of your terminal.
Such checks would provide warning of any unauthorized modifications
to your terminal, and other suspicious behavior of individuals that
have access to your terminal. Your terminal detects any "tampered
state". In this state the terminal will repeatedly flash the message" Alert
Irruption!" and further use of the terminal will not be possible. If you
observe the "Alert Irruption!" message, you should contact the terminal
helpdesk immediately.
You are strongly advised to ensure that privileged access to your
terminal is only granted to staff that have been independently verified
as being trustworthy.
The terminal must never be put in or left at a location where it could be
stolen or replaced by another device.
Your device is also available with PCI PTS compliant pin-shield:
Desk Series
900024281 R11 000 05/1016
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