Ingenico Desk Series Quick Start Manual
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Summary of Contents for Ingenico Desk Series
- Page 1 Quick Start Guide Ingenico Desk Series...
- Page 2 1. Powering your terminal Your Ingenico Desk series EFTPOS terminal requires a power connection in order to operate. This is connected to the “magic box” located at the end of the coiled black cable. Plug the power connection into the round port with the lightning bolt icon on the magic box.
- Page 3 3. Activation If this is the first time this terminal is being used, it may need to be activated before you can start transacting. Please contact support on 0800 180 181. 4. Using your terminal Now that your terminal is up and running you can familiarise yourself with the function and menu keys, these enable quick and easy operation of the terminal.
- Page 4 5. Performing a log-on A log-on can be performed as a check to ensure you are ready to transact. If the log-on response is “accepted”, you can be assured the terminal is online. Simply press the “F4” key from the home screen to perform a log-on. 6.
- Page 5 9. Reprint last receipt To reprint the last receipt, simply press the “3” key from the home screen. 10. Settlements • Press the menu key from the home screen • Select “admin menu” • Select the desired settlement transaction Total: Will provide a report showing the transaction values since the total was last run &...
- Page 6 13. Useful resources EOV (Offline transactions): Merchants that are approved for EOV from their bank’s merchant services team have the ability to store transactions in the terminal when there is a connectivity issue, such as an Internet outage. When performing an offline transaction please take extreme care, it is important to obtain and check the cardholder’s signature as this is verifying the card’s validity without a PIN.
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