Ingenico DESK/3500 Quick Start Manual

INGENICO DESK/3500
The DESK/3500 provides an enhanced payment experience
with an easy-to-use applications menu, built-in thermal
printer, color screen, and full support for EMV chip, swipe,
and NFC (contactless) payments.
Keep this reference guide handy for simple steps to help you
start accepting payments right away.
WHAT'S IN THE BOX
Thank you for selecting Elavon Payment Solutions for your
payment processing needs. To get started, you'll need:
Ingenico DESK/3500 device
Magicbox (connects cables to power and ethernet)
Power cord
Ethernet cable (6 ft. blue cable)
Receipt paper
Phone cable (for optional backup dial connection)
© 2023 Elavon, Inc. All rights reserved. Elavon is a trademark in the United States and/or other countries. This information is prepared by Elavon
as a service for its customers. All features and specifications are subject to change without notice.
What's in the box
Get to know your DESK/3500
How to perform basic transactions
Need help?
INGENICO TETRA
DESK/3500
Ready to start accepting payments with
your DESK/3500?
SET UP YOUR HARDWARE
Your DESK/3500 payment device will be shipped to you
with the receipt roll already installed. We also run a test
transaction to validate that the device is working properly.
Setting up your hardware is as easy as 1-2-3.
Connect to the internet
Plug the Ethernet cable into the Magicbox.
Plug the other end into the router or modem.
Power your device
Plug the power cord into the Magicbox.
Plug the other end into a power outlet.
Go to main menu
Press and hold ENTER [
your device and display the main menu.
O
] to power on