Basic Vs. Advanced Ad Hoc Conferencing - Mitel MiVoice Office 250 Manual Book

BASIC VS. ADVANCED AD HOC CONFERENCING

The Meet-Me Conferencing feature provides voice-guided prompts that allow users to join a
conference based on an access code. Meet-Me Conferencing uses the "Advanced" DSP
resources to provide better voice quality and up to a 20-party conference. Each system can
provide up to 40 conference ports for Meet-Me Conferencing.
Traditional Ad Hoc Conferencing uses the "Basic" DSP resources to create up to a four-party
conference. Each system can provide 20 conference ports via the Basic DSP resources. Note
that Ad Hoc Conferencing is not the only feature that uses the Basic DSP resources;
Record-A-Call, Agent Help, and Station Monitor all share the pool of 20 Basic DSP resources.
Unlike the Advanced DSP resources that can dynamically provide DSP functionality (e.g.,
connecting IP devices, file-based MOH, advanced conferencing, etc.), the Basic DSP resources
statically provide 20 ports of conferencing for features like Ad Hoc Conferencing, Record-A-Call,
Station Monitor, and Agent Help.
The Ad Hoc Conference Type is a new database field that determines which set of DSPs the
Ad Hoc Conferencing features use. When the Ad Hoc Conference Type is set to Basic, Ad Hoc
Conferencing, Agent Help, and Station Monitor use the Basic DSP resources. When the Ad
Hoc Conference Type is set to Advanced, these features use the Advanced DSP resources.
The Advanced DSP resources provide better voice quality and up to a 20-party Ad Hoc
Conference. The down side of using Advanced is that Meet-Me Conferencing, Ad Hoc
Conferencing, Agent Help, Record-A-Call, and Station Monitor all share the pool of 40
conference ports via the Advanced DSP resources. The following table lists the advantages
and disadvantages of Basic vs. Advanced.
Table 8: Ad Hoc Conference -- Basic vs. Advanced
BASIC
ADVANTAGE
20 ports for traditional
conferencing-related
features
40 ports for Meet-Me
Conferencing
a. The voice quality of Basic (traditional) conferencing in v5.0 is the same as previous versions of the
MiVoice Office 250. The Advance conferencing via DSP resources has built-in conference controls like
a dominant talker feature and echo cancellation that can provide better voice quality for conferences with
a larger number of participants.
The default value of the Ad Hoc Conference Type is Basic. Therefore, if the system requires
an Ad Hoc Conference with more than four parties or better voice quality, and if sharing the
DSP resources is not an issue, then set the Ad Hoc Conference Type to Advanced.
If a user is already in a Meet-Me Conference and a feature like Record-A-Call, Agent Help, or
Station Monitor is started, the system always uses the Advanced DSP resources even if the
Ad Hoc Conference Type is set to Basic. Therefore, it is still possible for the system to reduce
the number of Meet-Me Conference ports available for parties in the conference.
DISADVANTAGE
Average voice quality for
a
traditional features
Four-party Ad Hoc
Conferences
ADVANCED
ADVANTAGE
Better voice quality for
traditional features
20-party Ad Hoc
Conferences
Engineering Guidelines
DISADVANTAGE
40 ports shared among all
traditional conferencing-
related features and
Meet-Me Conferencing
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