Media Issues - Toshiba B-FV4D-GS12-QM-R Owner's Manual

5 Troubleshooting
5.2 Media Issues
The media is out
￭
Load a new media roll.
The paper is jammed
￭
Open the printer and clear the jammed paper.
￭
Make sure the paper is held properly by the Media Guides.
The printing position is not correct
￭
Did you use the correct media type for printing?
￭
The media is not loaded correctly. See Section 2.3, "Loading Media" to
reload the media.
￭
The media sensor needs to be calibrated. See Section 3.1, "Media
Sensor Calibration" to calibrate the sensor.
￭
The media sensor is dirty. Clean the media sensor.
Nothing is printed
￭
The media is not loaded correctly. See Section 2.3, "Loading Media" to
reload the media.
￭
The print data might not be sent successfully. Make sure the interface is
set correctly in the printer driver, and send the print data again.
The print quality is poor
￭
The printhead is dirty. Clean the printhead.
￭
The platen roller is dirty. Clean the platen roller.
￭
Adjust the print darkness, or lower the print speed.
￭
The media is incompatible for the printer. Use Toshiba‐approved media
roll instead.
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Media Issues