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Toshiba B-570 Maintenance Manual

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Table of Contents
TEC Thermal Printer
B-570 SERIES
Maintenance Manual
Document No. EM18-33010A
Original
Nov., 1993
(Revision Apr., 1994)
PRINTED IN JAPAN

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Table of Contents

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  • Page 1 TEC Thermal Printer B-570 SERIES Maintenance Manual Document No. EM18-33010A Original Nov., 1993 (Revision Apr., 1994) PRINTED IN JAPAN...
  • Page 2: Table Of Contents

    3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. TABLE OF CONTENTS EM18-33010A (Revision Date Feb. 01 ’96) Page Copyright © 1999 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN...
  • Page 3: Unpacking

    1. UNPACKING 1. UNPACKING 1.1 PROCEDURE 1) Open the carton. 2) Unpack the accessories from the carton. 3) Unpack the side pad (L)/(R) and the printer from the carton. 4) Place the printer on a level surface. Owner’s Manual Side Pad (L) Power Cord Head Cleaner Supply...
  • Page 4: Major Unit Replacement

    2. MAJOR UNIT REPLACEMENT 2. MAJOR UNIT REPLACEMENT Disconnect power cord before replacing important parts. CAUTION: 1. NEVER separate the ribbon motors from the attaching plate (bracket), because doing so will change their adjustment. (See Fig. 2-8) 2. NEVER remove the two screws painted red on the side of the print block. (See Fig. 2-13) 3.
  • Page 5: Replacing The Ps Unit, I/f Pc Board And Cpu Pc Board

    2. MAJOR UNIT REPLACEMENT 2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD CAUTION: Replace only with same type and ratings of fuse for continued protection against risk of fire. 1) Remove the three FL-4x6 screws and disconnect the two connectors to detach the PS unit. 2) Remove the FL-3x5 screw and the four locking supports to remove the I/F PC board.
  • Page 6 2. MAJOR UNIT REPLACEMENT 6) Adjust the ribbon end sensor. Use the following Ribbons; TTM-78 (Maker: Fujicopian) 1 Set the ribbon so that the ribbon end sensor can detect the ribbon. Turn the power on. 2 Turn the VR2 so that the voltage between Pin 1 (GND) and Pin 7 of CN10 is 3.0 0.2 V with an oscilloscope.
  • Page 7: Replacing The Stepping Motor

    2. MAJOR UNIT REPLACEMENT 2.2 REPLACING THE STEPPING MOTOR 1) Remove the two black screws to detach the front plate, remove the two FL-4x6 screws to detach the belt cover. Front Plate Black Screw 2) Unclamp and disconnect the connector from CN14 on the CPU PC board. 3) Remove the two SM-4x8B screws, loosen the two belts from the pinion gear, and remove the stepping motor.
  • Page 8: Replacing The Ribbon Motors

    2. MAJOR UNIT REPLACEMENT 2.3 REPLACING THE RIBBON MOTORS CAUTION: NEVER separate the ribbon motors from the attaching plate because doing so will change their adjustment. 1) Disconnect the connector and remove the two SM-3x5B screws to detach the ribbon motors. Attaching Plate Ribbon Motor Screw (SM-3x5B)
  • Page 9: Replacing The Solenoid

    2. MAJOR UNIT REPLACEMENT 2.5 REPLACING THE SOLENOID NOTE: The following procedure can be employed without removing the top cover and left side cover. 1) Before removing the ribbon stopper, check its attaching direction for later installation. Remove the ribbon stopper from the ribbon shaft on which the ribbon is wound. 2) Remove the two SM-4x8B screws, disconnect the connector CN1 on the RSV PC board to detach the solenoid unit.
  • Page 10 2. MAJOR UNIT REPLACEMENT NOTE: Make sure to remove any dust that appears during removal or installation because it may affect the print quality. 4) Replace the solenoid and attach it to the solenoid attaching plate. 5) Assemble the solenoid unit so that the head up link engages the spring pin. Head Up Link CAUTION: Take care to orient the screws so that they are vertically aligned with the solenoid attaching plate.
  • Page 11: Revision Date Feb

    2. MAJOR UNIT REPLACEMENT 2.6 REPLACING THE PRINT HEAD CAUTION: 1. NEVER touch the element when handling the print head. 2. NEVER touch the connector pins to avoid a breakdown of the print head by static electricity. 3. NEVER remove the two screws painted red on the side of the print block. 4.
  • Page 12 2. MAJOR UNIT REPLACEMENT Adjusting the print head position 1 Fit the jig in the platen and strip shaft. 2 Press the jig at an angle of 45 until it is sung against the print head. Then secure the print head. Strip Shaft 3 Remove the jig.
  • Page 13 2. MAJOR UNIT REPLACEMENT 2.6.2 New type print head NOTE: NEVER loosen screws other than two SM-4x8B. 1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws. 2) Turn the head lever counterclockwise and disconnect the two connectors to detach the print head from the print block.
  • Page 14: Replacing The Platen And Feed Roller

    2. MAJOR UNIT REPLACEMENT (1) Loosen the screws c securing the print head position adjusting pin. (2) Loosen the screws b one by one, slightly move the print head backward or forward, and then tighten the screws b and c . Ensure that the print head is parallel to the platen. If not, print tone will be uneven.
  • Page 15 2. MAJOR UNIT REPLACEMENT 3) Disconnect the connector for the strip sensor (LED). 4) Remove the six screws (FL-4x6, B-4x12 and P-3x12) to detach the right plate ass’y. Connector Strip Sensor (LED) NOTE: The machine with a serial number of 4T x x x x x x or later is not equipped with the red screws because of the change in the right plate shape.
  • Page 16: Replacing The Paper Sensor

    2. MAJOR UNIT REPLACEMENT 2.8 REPLACING THE PAPER SENSOR NOTE: Turn the knob until the paper sensor reaches full forward. 1) Disconnent the connector for the strip sensor (LED) to remove right plate ass’y. (See Figs. 2-17 and 2-18.) 2) Disconnect the connectors for the paper sensor. 3) Remove M1.5 E-ring, M3 washer and paper sensor unit.
  • Page 17: Replacing The Pinch Roller Shaft Ass'y

    2. MAJOR UNIT REPLACEMENT 2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y 1) Turn the head lever to position 3 , and release the ribbon shaft holder plate. 2) Remove the black screw to detach the media guide plate. 1.5 mm~2.5 mm Printer Block Base Media Guide Plate Black Screw...
  • Page 18 2. MAJOR UNIT REPLACEMENT Adjustment 1. Install the pinch roller unit so it parallels the base. If it does not, change the engaging position of the pinch roller belt and the pulley. 2. Attach the jig to the platen, feed roller and pinch roller shaft as shown in the figure below. Then attach the pinch roller cover to the pinch roller frame with the three B-4x12 screws.
  • Page 19: Correcting Skew Printing

    2. MAJOR UNIT REPLACEMENT 3. Turn the head lever clockwise to lock the pinch roller shaft ass’y. Attach the spring plate to the pinch roller frame with the two SM-4x8B screws, pushing the spring plate toward the rear of the printer. Pinch Roller Shaft Ass’y NOTE: Check that the pinch roller shaft ass’y moves up and down smoothly when turning the head lever clockwise and counterclockwise.
  • Page 20: Installation Procedure For The Optional Equipment

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT Make sure to unplug the power cord before installing the optional equipment. 3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM) The high speed PC interface board can be used together with the IBM PC-AT or its compatible machine only.
  • Page 21 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 6. Connect the printer cable to the connector (CN1) on the BPE PC board. 7. Put the cable strain relief of the printer cable in the notch of the cable support plate. Secure the cable strain relief to the cable support plate by turning the nut.
  • Page 22: Cutter Module (b-4205-qm)

    Cutter Cover Take-up/Cutter Harness NOTE: For the B-570 series, the take-up/cutter harness enclosed with the B-4205-QM is not used but the take-up harness connected to CN2 on the PWM PC board. 1. Remove the top cover and left side cover. (See Fig. 2-1.) 2.
  • Page 23 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 7. Install the cutter unit with the attached screws (cutter attaching screw, FL-4x6). When installing the cutter, make sure that the cutter guide is not in contact with the platen. If it is, print failure or noise may be caused.
  • Page 24 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 10. Mount the cutter cover with the two screws. Screw 11. Reassemble the motor cover, rewind full sensor (Tr), I/F PC board, left side cover and top cover in order. 12. After reassembly is complete, perform a test print to confirm that the cutter works properly. After printing a print sample at a speed of 8”/sec., feed the media about 33 mm and check that the swing cutter works without error.
  • Page 25: Memory Module

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3.3 MEMORY MODULE 1. Remove the top cover and left side cover. (See Fig. 2-1.) 2. Hold the memory module so that the Pin 1 is on the upper right, then attach the memory module to the IC socket.
  • Page 26: Fanfold Paper Guide Module (b-4905-ff-qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3.4 FANFOLD PAPER GUIDE MODULE (B-4905-FF-QM) Description Fanfold Paper Guide(rear) Fanfood Paper Guide (front) 1. Open the top cover. 2. Remove the T-4x8 screws to detach the paper guide ass’y at the center of the printer and attach the fanfold paper guide (front) with these same screws.
  • Page 27: Mechanism Descriptions

    4. MECHANISM DESCRIPTION 4. MECHANISM DESCRIPTION 4.1 CUTTER DRIVE (CUTTER MODE) The printer supplies DC + 27 V to the cutter motor to rotate the cutter motor and clutch counter clockwise. The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut. Fixed Cutter Slide Cutter After making a cut, the arm turns the micro switch off and the cutter home position is detected.
  • Page 28: Harness Wiring

    4. MECHANISM DESCRIPTION 4.2 HARNESS WIRING TH Sensor Rewind Full Sensor Strip Sensor DC Motor Harness Clamp LCD Harness I/F PC Board Ass’y LED Harness HP Harness Inlet Ass’y Cutter Harness Take-up Harness Sensor Harness Solenoid Harness Clamp Cable Band (Do not bind the strip sensor, stepping motor and Solenoid Harness) HS Harness...
  • Page 29: Troubleshooting

    • Replace the LED board/LCD. • Replace the LCD/LED harness. • Replace the CPU PC board. • Use the media approved by TOSHIBA TEC. • Clean the print head. • Fasten the head lever completely. • Re-adjust the print head.
  • Page 30 Cause • Replace the print head. • Replace the print head harness. • Replace the CPU PC board. • Use only TOSHIBA TEC specified media. • Clean the print head and remove the dust from the media. • Use only TOSHIBA TEC specified ribbon.
  • Page 31 CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.
  • Page 32: Diag. Test Operation

    6. DIAG. TEST OPERATION 6. DIAG. TEST OPERATION 6.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the diag. test operation is used to diagnose the printer and to set the parameters by using the [FEED], [RESTART] and [PAUSE] keys on the operation panel. (Type I) is started from the power off state and the parameter setting (Type II) is started while the printer is on-line or printing.
  • Page 33 6. DIAG. TEST OPERATION Type II The parameter setting such as feed length fine adjustment or cut/strip position fine adjustment can be changed while the printer is on-line or printing. Pressing the [PAUSE] key causes the printer to enter parameter setting mode. Reset mode is provided for this procedure to cancel the steps which follow the [PAUSE] key without turning the power off.
  • Page 34: Diag. Test Operation

    6. DIAG. TEST OPERATION 6.2 SELF TEST MODE In self test mode the printer status is printed in two types of sample print. The result of the head broken element check is indicated in the display. 6.2.1 Maintenance Counter Printing The data from 1 to 31 on a sample print is printed.
  • Page 35: Maintenance Counter Printing

    6. DIAG. TEST OPERATION Sample Print [Print Condition] Preset count Print speed : 127 mm/sec. Sensor : No sensor Printing method : Thermal transfer Supply length : 50 mm Issuing mode : Batch printing 1) Maintenance Counter Item Total media distance covered Media distance Print distance...
  • Page 36 6. DIAG. TEST OPERATION 2) Parameters (11) Character code selection Font zero selection (12) Control code selection (13) Ribbon type selection (14) Feed length fine adjustment (19) (PC), (KEY) (15) Cut/strip position fine adjustment (20) (PC), (KEY) (16) Back feed length fine adjustment (21) (PC), (KEY) (17)
  • Page 37: Automatic Diagnostic Printing

    6. DIAG. TEST OPERATION 6.2.2 Automatic Diagnostic Printing The data from 1 to 9 on a sample print is printed. Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [PAUSE] key.
  • Page 38 6. DIAG. TEST OPERATION Sample Print [Print Condition] Preset count Print speed : 127 mm/sec. Sensor : No sensor Printing method : Thermal transfer Supply length : 50 mm Issuing mode : Batch printing 1 PROGRAM/MASK ROM Check PROGRAM V1.0 NOTES: 1.
  • Page 39 6. DIAG. TEST OPERATION 3 EEPROM Check EEPROM 4 DRAM Check DRAM 1024KB NOTE: If an error is detected during DRAM check, the display od readable/writable area will stop when the error occurs. 5 Flash Memory Card Check CARD Read/write check OK: Data in the check area can be properly read/written.
  • Page 40 6. DIAG. TEST OPERATION 6 Sensor 1 Check SENSOR1 0 0 0 0 0 0 0 0 , 1 0 1 1 0 0 1 1 Fixed to 1 Cutter home position switch status Home position Other position Rewind full sensor status Normal Excess Slit sensor #1 (ribbon rewind) status...
  • Page 41 6. DIAG. TEST OPERATION Print status content description of each sensor/switch Sensor/Switch Head up switch Cutter home position switch Rewind full sensor Slit sensor #1 (ribbon rewind) Slit sensor #2 (ribbon feed) Strip sensor Ribbon end sensor 7 SENSOR2 Check SENSOR2 [H] 3.1V [R] 3.3V...
  • Page 42 6. DIAG. TEST OPERATION 8 DIP SW Check 8 7 6 5 4 3 2 1 DIP SW 0 0 0 0 0 0 0 0 NOTE: The DIP switch 1-7 is to be set to 0 (OFF:OPEN) regardless of setting item. 9 EXP.
  • Page 43: Head Broken Element Check

    6. DIAG. TEST OPERATION 6.2.3 Head Broken Element Check The printer automatically performs the head broken element check. The result of the head broken element check is indicated in the display. < 1 M A L E N D NOTES: 1. If the head broken element check results in ‘HEAD ERROR’, the print head must be replaced after referring to Section 2.6 Replacing the Print Head.
  • Page 44: Parameter Setting Mode

    6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE The following items are set in the parameter setting mode. The values set in this mode are printed on the sample print of the maintenance counter. Setting procedure and functions are provided below. Turn on the power while holding down the [FEED] key and [PAUSE] key.
  • Page 45 6. DIAG. TEST OPERATION Parameter Setting Mode Table Mode Name FEED ADJUST CUT ADJUST BACK FEED ADJ. X ADJUST TONE ADJUST <T> (Thermal transfer printing) TONE ADJUST <D> (Thermal direct printing) FONT CODE ZERO FONT CODE RIBBON RIBBON ADJ <FWD> (Ribbon feed motor) RIBBON ADJ <BAK>...
  • Page 46: Feed Length Fine Adjustment

    6. DIAG. TEST OPERATION 6.3.1 Feed Length Fine Adjustment Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [FEED] key. < 2 >...
  • Page 47: Cut/strip Postion Fine Adjustment

    6. DIAG. TEST OPERATION 6.3.2 Cut/Strip Position Fine Adjustment Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [FEED] key. < 2 >...
  • Page 48: Back Feed Length Fine Adujustment

    6. DIAG. TEST OPERATION 6.3.3 Back Feed Length Fine Adjustment Turn on the power while hoding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [FEED] key. <...
  • Page 49 6. DIAG. TEST OPERATION Feed Length Fine Adjustment Example + 0.0 mm Feed Direction - 10.0 mm + 10.0 mm Cut Position Fine Adjustment Example + 0.0 mm Feed Direction - 12.0 mm + 12.0 mm - 10 mm + 10 mm Cut Position Black Mark + 12 mm...
  • Page 50 6. DIAG. TEST OPERATION When using a label with a length of less than 38 mm : Case 1 Condition: Issue command [ESC]XS, feed command [ESC]T and eject command [ESC]IB are received. Label pitch: 38.0 mm or less, with cut, feed gap sensor, cut position fine adjustment value 10 mm or less, and issue mode set to C (cut).
  • Page 51 6. DIAG. TEST OPERATION Strip Position Fine Adjustment Example + 0.0 mm + 3.0 mm + 3.0 mm - 3.0 mm - 3.0 mm NOTE: The print stop position when printing the label in strip mode varies according to label length as the strip mode printing stops so that the edge of the strip shaft is 4 mm from the middle of the gap.
  • Page 52 6. DIAG. TEST OPERATION Back Feed Length Fine Adjustment Example + 0.0 mm Feed Direction +3.0 mm -3.0 mm -3.0 mm Print start position +3.0 mm 6-21 EM18-33010A 6.3 PARAMETER SETTING MODE Fig. 6-15 Fig. 6-16 Fig. 6-17...
  • Page 53: Axis Fine Adjustment

    6. DIAG. TEST OPERATION 6.3.4 X Axis Fine Adjustment Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [FEED] key. < 2 >...
  • Page 54 6. DIAG. TEST OPERATION X Axis Fine Adjustment Example Top first printing + 0.0 mm -50.0 mm -50.0 mm + 50.0 mm +50.0 mm NOTES: 1. The X axis fine adjustment is performed to fine adjust the X axis of the drawing in the left or right direction.
  • Page 55: Print Tone Fine Adjustment

    6. DIAG. TEST OPERATION 6.3.5 Print Tone Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [FEED] key. <...
  • Page 56 6. DIAG. TEST OPERATION 6.3.6 Character Code Selection Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [FEED] key. < 2 >...
  • Page 57: Font Zero Selection

    6. DIAG. TEST OPERATION 6.3.7 Font Zero Selection Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [FEED] key. < 2 >...
  • Page 58: Control Code Selection

    6. DIAG. TEST OPERATION 6.3.8 Control Code Selection Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [FEED] key. < 2 >...
  • Page 59 6. DIAG. TEST OPERATION Press the [PAUSE] key. T L O L C O D E 1 Press the [PAUSE] key. T R O L C O D E 2 Press the [PAUSE] key. T R O L C O D E 3 Go to B on the previous page.
  • Page 60: Ribbon Type Selection

    6. DIAG. TEST OPERATION 6.3.9 Ribbon Type Selection Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [FEED] key. < 2 >...
  • Page 61 6. DIAG. TEST OPERATION 6.3.10 Ribbon Motor Drive Voltage Fine Adjustment Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [FEED] key. <...
  • Page 62: Strip Wait Status Setting

    6. DIAG. TEST OPERATION 6.3.11 Strip Wait Status Setting Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [FEED] key. < 2 >...
  • Page 63: Stacker Selection

    6. DIAG. TEST OPERATION 6.3.12 Stacker Selection Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [PAUSE] key. < 2 > P A R A M E T E R Press the [PAUSE] key fourteen times.
  • Page 64: Threshold Manual Fine Adjustment For The Feed Gap Sensor

    6. DIAG. TEST OPERATION 6.3.13 Threshold Manual Fine Adjustment for the Black Mark Sensor Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [PAUSE] key.
  • Page 65 6. DIAG. TEST OPERATION 6.3.14 Threshold Manual Fine Adjustment for the Feed Gap Sensor Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [PAUSE] key.
  • Page 66 6. DIAG. TEST OPERATION EM18-33010A (Revision Date: Jan. 14 ‘99) 6.3 PARAMETER SETTING MODE How To Calculate Theshold Fine Adjustment Value If the following cases occurred, threshold value for the paper sensors should be fine adjusted after referring to the next page. Case 1: When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V or more difference of sensor output voltage.
  • Page 67 6. DIAG. TEST OPERATION NOTE: The following operation cannot be performed unless the sensor type is changed by the issue command or feed command. (1) Using the sensor adjustment in Diag. mode, measure the sensor voltage at the following four points. Label: Print area Backing paper Tag paper: Print area Black mark...
  • Page 68: Kanji Code Selection

    6. DIAG. TEST OPERATION 6.3.15 Kanji Code Selection Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C < 2 > P A R A M E T E R Press the [PAUSE] key 17 times.
  • Page 69: Transmission Control Mode Selection

    6. DIAG. TEST OPERATION 6.3.16 Euro Font Code Selection Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [PAUSE] key. < 2 >...
  • Page 70: Reset Selection When The Input • Prime Signal Is On

    6. DIAG. TEST OPERATION 6.3.17 Transmission Control Mode Selection Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N < 2 > P A R A M Press the [PAUSE] key 19 times. / R T S Select the Transmission Control Mode with the [FEED] key...
  • Page 71 6. DIAG. TEST OPERATION 6.3.18 Reset Selection when the INPUT • PRIME Signal is ON. Reset ON/OFF when the INPUT • PRIME signal ON is selected. Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 >...
  • Page 72: Test Print Mode

    6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE Test print mode contains normal test print and process test print. 6.4.1 Normal Test Print Five kinds of test prints are provided in the test print mode. When performing the test print, 7 parameters should be set.
  • Page 73 6. DIAG. TEST OPERATION From B of the preceding page. Set the print count from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.) Press the [PAUSE] key. (See NOTE 3.) Set the print speed Select the print speed from those at the right by pressing the [FEED] key or [RESTART] key.
  • Page 74 6. DIAG. TEST OPERATION From B of the preceding page. Set the issue mode type Select the issue mode type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.) Press [PAUSE] key. (See NOTE 3.) Set the label length Select the label length from those at the right by pressing...
  • Page 75 6. DIAG. TEST OPERATION From B of the preceding page. < 3 > T E S T Press the [PAUSE] key. From A of the preceding page. Select the test print from those at the right by pressing the [FEED] key or [RESTART] key.
  • Page 76 6. DIAG. TEST OPERATION 9. When the transmissive ribbon is selected and DIP SW. 1-1 is set to ON, and the space area is also 20 mm or more, the printer automatically enters ribbon saving print mode. 10. When “AUTO PRINT” is selected, 5 pcs. of the 3-dot slant line labels, bar code labels and character labels are printed respectively after one label is fed.
  • Page 77 6. DIAG. TEST OPERATION 6.4.2 Process Test Print In the process test print, the test print is automatically performed on the following conditions. Parameter setting and print tone fine adjustment value is ignored. OPERATION ISSUE COUNT : 5 labels each PRINT SPEED : 8 inches/sec.
  • Page 78 6. DIAG. TEST OPERATION [Characters are printed on 5 labels.] < 3 > T E S T From A of the preceding page. [Bar code are printed on 5 labels. ] [Characters are printed on 5 labels.] < 3 > T E S T From B of the next page.
  • Page 79: Sensor Setting Mode

    6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE Thermistor check and black mark/feed gap sensor settings are provided in the sensor setting mode. The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode. 6.5.1 Thermistor Check Thermistor check should be performed to check the environmental temperature and print head...
  • Page 80: Black Mark Sensor Adjustment

    6. DIAG. TEST OPERATION 6.5.2 Black Mark Sensor Adjustment Black mark sensor setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs. < 1 >...
  • Page 81: Paper End Setting For Black Mark Sensor

    6. DIAG. TEST OPERATION 6.5.3 Feed Gap Sensor Adjustment Feed gap sensor setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. < 1 < 4 Press the [FEED] key and [RESTART] key at the same time.
  • Page 82: Paper End Setting For Feed Gap Sensor

    6. DIAG. TEST OPERATION 6.5.4 Paper End Setting for Black Mark Sensor Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs. <...
  • Page 83 6. DIAG. TEST OPERATION 6.5.5 Paper End Setting for Feed Gap Sensor Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. < 1 >...
  • Page 84: Ram Clear Mode

    6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear functions; Maintenance counter clear and parameter clear in the parameter setting mode. After referring to the following table specify and clear or initialize the data. RAM Clear Mode Table Mode Name NO RAM CLEAR...
  • Page 85 6. DIAG. TEST OPERATION Mode Name PARAMETER CLEAR NOTES: 1. Total media distance covered (TL FEED) and the adjustment value for the sensors cannot be cleared. 2. Data stored on the flash memory card cannot be cleared with this procedure. To clear dada on the flash memory card, send the format command to ini tialize the card.
  • Page 86: Maintenance Counter Clear

    6. DIAG. TEST OPERATION 6.6.1 Maintenance Counter Clear Press the [PAUSE] key. Press the [FEED] key and [RESTART] key at the same time. NOTE: Confirm that “COMPLETE” is displayed, then turn the power off. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.
  • Page 87: Parameter Clear

    6. DIAG. TEST OPERATION 6.6.2 Parameter Clear Press the [PAUSE] key. Press the [FEED] key and [RESTART] key at the same time. NOTE: Confirm that “COMPLETE” is displayed, then turn the power off. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.
  • Page 88: Program Down Load

    7. PROGRAM DOWN LOAD 7. PROGRAM DOWN LOAD The main program for the printer has been written onto the flash ROM. If the main program is upgraded, due to the addition/change of the specification, down load the main program from the PC to the printer with the down-load floppy disk and RS-232C interface or high speed PC interface.
  • Page 89: Down Load Procedure

    7. PROGRAM DOWN LOAD 7.3 DOWN LOAD PROCEDURE (1) Turn the PC power on. (2) Turn the printer power on. (3) Inset the program down load floppy disk into the PC. (4) Change the drive to A. Type (5) Start the batch file “PDL”. Type P D L Or copy the contents of the floppy disk in to the hard disk and start the program in the hard disk.
  • Page 90: Error Code

    7. PROGRAM DOWN LOAD (11) When an error occurs, the following message is displayed together with the error code in line The following error occurred during transmission. (ERROR=##) Doing so will revert to the displayed described in step (6). Refer to the error code to find the cause of the error.

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