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Toshiba B-670-QQ Owner's Manual

Toshiba thermal printer owner's manual b-670-qq, b-680-qq.
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TEC Thermal Printer
B-670/680-QQ SERIES
Owner's Manual

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Table of Contents

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   Summary of Contents for Toshiba B-670-QQ

  • Page 1 TEC Thermal Printer B-670/680-QQ SERIES Owner’s Manual...
  • Page 2 Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the "OFF" position to stop movement. ® As an NERGY Partner, TOSHIBA TEC has determined that this product meets the NERGY -- Outline of the International The International...
  • Page 3: Safety Summary

    Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance. Meanings of Each Symbol This symbol indicates warning items (including cautions).
  • Page 4 • Utilize our maintenance services. After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
  • Page 5: Table Of Contents

    CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.
  • Page 6: Introduction

    1. INTRODUCTION 1. INTRODUCTION Thank you for choosing the TEC B-672/682 Series thermal/transfer printer. This new generation high performance/quality printer is equipped with the latest hardware including the newly developed high density (12 dot/mm, 305 dot/inch) edge print head. This will allow very clear print at a maximum speed of 203.2 mm/sec.
  • Page 7: Specifications

    2. SPECIFICATIONS 2. SPECIFICATIONS 2.1 PRINTER Model Item Supply voltage Power consumption Operating temperature range Relative humidity Print head Printing methods Print speeds Maximum print width Dispensing modes Message display Dimensions Weight Available bar-code types Two-dimensional code Fonts Rotations Standard interfaces Optional interface Data Matrix is a trademark of International Data Matrix, Inc.
  • Page 8: Options

    PCMCIA interface B-8700-PC-QM board (B-682 only) NOTES:1. Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters. 2. Available from TOSHIBA TEC Parts Center. 3. When purchasing flash memory card locally, select one having the specifications described at page 9-1.
  • Page 9: Media

    1. “On the fly issue” means that the printer can draw and print without stopping between labels. 2. To ensure print quality and print head life use only TOSHIBA TEC specified media and ribbons. 3. When using the cutter ensure that label length B plus inter label gap length E exceeds 35 mm.
  • Page 10: Overview

    3. OVERVIEW 3. OVERVIEW 3.1 FRONT/REAR VIEW Front View Message Display (LCD) Operation Panel Rear View [B-672] Memory Card Slot AC Power Inlet 3.2 OPERATION PANEL POWER ON LINE ERROR FEED RESTART PAUSE Fig. 3-2 Top Cover Power Switch 0: OFF Media Outlet 1: ON 1 Serial Interface Connector (RS-232C)
  • Page 11: Dip Switch Functions (b-672 Only)

    4. DIP SWITCH FUNCTIONS (B-672 only) 4. DIP SWITCH FUNCTIONS (B-672 only) The DIP switches are located to the right of the Guide Wheel. WARNING! Turn the POWER OFF before switching the functions. (1) DIP SW 2 s t i s t i (2) DIP SW 1 a i l...
  • Page 12: Set Up Procedure

    5. SET UP PROCEDURE 5. SET UP PROCEDURE 5.1 REQUIREMENTS FOR OPERATION The B-672/682 has the following requirements: The host computer must have a serial port or centronics parallel port. To communicate with host, either an RS-232C cable or Centronics cable is required. (1) RS-232C cable ...
  • Page 13: Installing The Printer

    6. INSTALLING THE PRINTER 6. INSTALLING THE PRINTER 6.1 CONNECTING THE POWER CORD AND CABLES Turn the POWER SWITCH to OFF before connecting the power cord or cables. [B-672] Expansion I/O Cable NOTES: Different cables cannot be used at the same time. 6.2 HOLDER STAND INSTALLATION Fit the left and right side holders into the dowels of the holder base and fasten the side holders to the holder base with the thumbscrews.
  • Page 14: Loading The Ribbon

    7. LOADING THE RIBBON 7. LOADING THE RIBBON 1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement. 2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.
  • Page 15 7. LOADING THE RIBBON 5. Push the ribbon core against the spring guide wheel, align the protrusion of the guide wheel with the notch of the ribbon core, then set the ribbon. 6. To remove the slack of the ribbon, turn the ribbon core in the direction indicated by the arrow. 7.
  • Page 16: Loading The Media

    8. LOADING THE MEDIA 8. LOADING THE MEDIA 1 . Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement. 2.
  • Page 17 6. The black mark/feed gap sensor is selectable between the fixed type and the movable type by changing the DIP switch setting on the B-672. For the B-682, contact your authorized TOSHIBA TEC representative to change the Operation Panel setting. When the fixed type is selected, the black mark sensor is located at the center of the media and the feed gap sensor is at 10 mm left to the black mark sensor.
  • Page 18 8. LOADING THE MEDIA 7. Set the black mark/feed gap sensor to the correct position by turning the adjusting knob. Turning the knob right will move the sensor towards the center of the media while turning left will move it away from the center of the media.
  • Page 19 2. If the top edge of label winds onto the platen in cut issue, set the DIP SW 1-5 of the B-672 to ON. For the B-682, contact your authorized TOSHIBA TEC representative to change the Operation Panel setting.
  • Page 20 8. LOADING THE MEDIA Strip type: Strip labels from the backing paper for about 200-mm long from the top edge of the label roll. Lower the backing paper release bar. Pass the backing paper between the strip roller and the backing paper holder. After taking up any slack of the media, set the backing paper release bar in position.
  • Page 21: Inserting The Optional Flash Memory Card (b-672 Only)

    9. INSERTING THE OPTIONAL FLASH MEMORY CARD (B-672 only) 9. INSERTING THE OPTIONAL FLASH MEMORY CARD (B-672 only) Turn the power OFF when inserting or removing the flash memory card. CAUTION: To protect memory cards, discharge static electricity from your body by touching the printer rear cover prior to touching the memory cards.
  • Page 22: Inserting The Optional Pcmcia Card (b-682 Only)

    10. INSERTING THE OPTIONAL PCMCIA CARD (B-682 only) 10. INSERTING THE OPTIONAL PCMCIA CARD (B-682 only) WARNING: Turn the power OFF when inserting or removing the PCMCIA card. CAUTION: To protect PCMCIA cards, discharge static electricity from your body by touching the printer rear cover prior touching the PCMCIA cards.
  • Page 23: Care/handling Of The Media And Ribbon

    11. CARE/HANDLING OF THE MEDIA AND RIBBON 11. CARE/HANDLING OF THE MEDIA AND RIBBON CAUTION: Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet specified requirements. Use of non-specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality.
  • Page 24: General Maintenance

    12. GENERAL MAINTENANCE 12. GENERAL MAINTENANCE 1. Be cafeful when handling the print head as it becomes very hot. 2. Care must be taken not to injure yourself with the printer paper cutter. 3. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF”...
  • Page 25 12. GENERAL MAINTENANCE 7. Turn the pinch roller lever to the right. 8. Remove the white screw and detach the ribbon end sensor plate. Stud NOTE: When installing the ribbon end sensor plate, be sure to fit both studs in the notches of the ribbon end sensor plate.
  • Page 26: Under The Media Guides

    12. GENERAL MAINTENANCE 12.2 UNDER THE MEDIA GUIDES 1. Remove the Media Guides. 2. Remove the jammed Media. 3. Clean “dust and glue” on the Media Guides with a soft cloth moistened with alcohol. 4. Remount the Media guides using the screws. NOTE: Be careful NOT TO LOSE the screw.
  • Page 27: Removing Jammed Media

    12. GENERAL MAINTENANCE 12.4 REMOVING JAMMED MEDIA 1. Turn the power off. 2. Open the top cover, and right side cover. 3. Turn the head lever to position “OPEN, “ then release the head lock plate. 4. Remove the white screw, unclamp and disconnect the connector of the media guide plate, and then detach the media guide plate.
  • Page 28 12. GENERAL MAINTENANCE Cleaning the Cutter Unit 1. Be sure to turn the power off before cleaning the cutter unit. 2. The cutters are sharp and care should be taken not to injure yourself when cleaning. 1. Loosen two screws and remove the cutter cover. 2.
  • Page 29: Threshold Setting

    12. GENERAL MAINTENANCE 12.5 THRESHOLD SETTING For the printer to maintain a constant print position it uses the transmissive sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre- printed, the darker (or more dense) inks can interfere with this process causing paper jam errors.
  • Page 30: Troubleshooting

    13. TROUBLESHOOTING 13. TROUBLESHOOTING If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the power off, unplug the printer, then contact your TOSHIBA TEC representative for assistance. Error Message PAPER JAM 1.
  • Page 31 13. TROUBLESHOOTING Error Message EXCESS HEAD The print head is too hot. TEMP. HEAD ERROR This message is displayed when sending the head broken check command ([ESC] HD001 [LF] [NUL]) and the print head has a broken element. RIBBON ERROR There is a fault with the ribbon sensor.
  • Page 32 13. TROUBLESHOOTING Error Message example) When an error is detected in a command 20 PC001;0A00, bytes of the command are displayed. (ESC, LF, NUL are not displayed.) Command error 0300, 2, 2 Other Error Hardware or software trouble. Message NOTE: If an error is not cleared by pressing the RESTART key, the power must be switched off then on again.

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