Vicon V942D-W312MIR Installation Manual

Vicon V942D-W312MIR Installation Manual

Network, v940d series

Advertisement

Installation Guide
V940D Network Dome Cameras
Installation Guide
XX292-00
Vicon Industries Inc. does not warrant that the functions contained in this
equipment will meet your requirements or that the operation will be entirely error
free or perform precisely as described in the documentation. This system has not
been designed to be used in life-critical situations and must not be used for this
purpose.
Document Number: 8009-8292-00-00
Vicon Industries Inc.
Tel: 631-952-2288) Fax: 631-951-2288
Product specifications subject to change without notice.
Toll Free: 800-645-9116
24-Hour Technical Support: 800-34-VICON
(800-348-4266) UK: 44/(0) 1489-566300
Issued: 7/17 Copyright © 2017 Vicon Industries Inc. All rights reserved.
www.vicon-security.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the V942D-W312MIR and is the answer not in the manual?

Questions and answers

Summary of Contents for Vicon V942D-W312MIR

  • Page 1 Installation Guide XX292-00 Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed to be used in life-critical situations and must not be used for this purpose.
  • Page 2 Vicon Industries. Vicon Industries reserves the right to change this manual and the specifications without prior notice. The most recent product specifications and user documentation for all Vicon Industries products are available on our web site www.vicon-security.com.
  • Page 3 Read this manual carefully before installation. This manual should be saved for future use. Important Safety Instructions and Warnings: Electronic devices must be kept away from water, fire or high magnetic  radiation. Clean with a dry cloth.  Provide adequate ventilation. ...
  • Page 4: Table Of Contents

    CONTENTS Chapter I System Introduction ..............1 1.1 Product Description................1 1.2 Product Model ..................2 1.3 Product Features..................2 1.4 System Requirement ................4 1.5 Specifications ..................4 1.6 Notes ..................... 8 Chapter II Installation ................9 2.1 Installation Precautions ................. 9 2.2 Dimensions ...................
  • Page 5 4.3.9 DDNS Settings..................35 4.3.10 UPnP Settings ..................36 4.3.11 NAS Settings..................37 4.3.12 RTSP ....................38 4.3.13 IP Filter ....................38 4.3.14 Monitor Connect ................40 4.4 Camera Settings .................. 41 4.4.1 Basic Settings ..................41 4.4.2 Exposure Settings ................42 4.4.3 Effect Settings ..................43 4.4.4 White Balance ..................45 4.4.5 Focus Settings ..................46 4.4.6 IR Set ....................48 4.4.7 Reset ....................48...
  • Page 6 4.9 User Settings ..................69 4.10 System Log ..................72 Appendix I Questions & Solutions ............73...
  • Page 7: Chapter I System Introduction

    CHAPTER I SYSTEM INTRODUCTION 1.1 Product Description The information in this manual provides installation and setup procedures for the V940D series network cameras. The V940D Series Dome Camera uses a progressive scan CMOS sensor with an internal HD motorized zoom lens. The camera has an internal Smart IR technology that provides 98 ft/30m IR distance.
  • Page 8: Product Model

    1.2 Product Model This manual is for the following models: V942D-W312MIR HD Megapixel IR IP Dome Camera, WDR, Intelligence, 2.0MP, 1/3"CMOS, day/night, H.265/H.264/M-JPEG, with audio/alarm, 2.7~12mm motorized zoom lens, 98ft/30m IR distance, IP67, PoE/12VDC/24VAC V944D-W312MIR HD Megapixel IR IP Dome Camera, WDR, Intelligence, 4MP, 1/3"CMOS, day/night,...
  • Page 9 Supports privacy mask, 4 privacy areas configurable  Supports live access and parameter setting via Web Server from multiple  users Compatible with Vicon Valerus VMS software  Standard SDK provided for easy integration with other video surveillance  software ONVIF Profile S and Profile G compliant ...
  • Page 10: System Requirement

    Network Port: 100M Ethernet port Operating System: Microsoft Windows 10, Windows 7, Windows XP IE browser version: Microsoft Internet Explorer 8.0 or above 1.5 Specifications Model V942D- V942D- V942D-W312MIR V944D-W312MIR numbers W310MIR-XW W312MIR-XS I mage Sensor 1/3" CMOS 1/3" CMOS 1/2.8"...
  • Page 11 Shutter Auto/Manual (adjustment range 1/1s~1/32000s) Auto/Manual adjustable, max. 64X White Balance Auto/Manual/Outdoor Supports multi- Supports multi- Supports multi- Supports multi- frame integration frame integration frame frame mode wide mode wide integration integration dynamic range up dynamic range up mode wide mode wide to 120dB to 120dB...
  • Page 12 Optional Major stream Major stream Major stream Major stream Resolution (H.265/H.264): (H.265/H.264): (H.265/H.264): (H.265/H.264): 1920×1080/1280×96 2592×1520/2560×14 1920×1080/1280 1920×1080/1280 0/1280×720; 40/2048×1520/2304× ×960/1280×720; ×960/1280×720; Minor stream 1296/1920×1080/128 Minor stream Minor stream (H.265/H.264): (H.265/H.264): 0×960/1280×720; (H.265/H.264): 1920×1080/1280×96 1920×1080/1280 1920×1080/1280 Minor stream 0/1280×720/720×57 (H.265/H.264): ×960/1280×720/ ×960/1280×720/ 6/704×576/640×480...
  • Page 13 Local PC Available Recording Remote Available Network Upgrade Password Available Protection Network Port One RJ45 10/100M self-adaptive Ethernet port Analog Video Available, BNC connector Output Alarm 2 alarm inputs, 1 on-off output Network IPv4, IPv6, TCP, UDP, IGMP, DHCP, FTP, SNMP (V3), SMTP, NTP, RTP, Protocols RTSP, RTCP, HTTP, HTTPS, TSL, SSL, 802.1X, QoS, PPPoE, DNS, DDNS, ARP, ICMP, UPnP, ONVIF...
  • Page 14: Notes

    These units should only be installed by a qualified technician using approved materials in conformance with federal, state, and local codes. Read these instructions thoroughly before beginning an installation. Always refer to Vicon’s website to assure you have the most up-to-date manual, www.vicon-security.com.
  • Page 15: Chapter Ii Installation

    CHAPTER II INSTALLATION 2.1 Installation Precautions Do not drop the camera or subject it to harsh movement.  Do not point the camera lens directly toward the sun or other strong light.  Do not install the camera in environments with temperature beyond the ...
  • Page 16: Installation Of Surface-Mounted Camera

    Cable Connections...
  • Page 17 Item Description LAN RJ-45 Ethernet, RJ-45 port compatible with 10/100Mbps PoE Power Standard adapter jack for 12 VDC or 24 VAC Alarm In Alarm input and output, 5-pin terminal Alarm Out Alarm COM Audio In Audio input, 2-pin terminal; line-level microphone Audio Out Audio output, 2-pin terminal;...
  • Page 18 The V940D-BOX is supplied with a mounting template and hardware necessary to mount it. Using the mounting template, prepare the three mounting holes. Secure the box to the surface using the screws and anchors supplied or hardware appropriate for the mounting surface. There are three cable access holes provided, one on the side and two on the rear.
  • Page 19 Re-install the clear dome assembly to the camera and secure with the screws. Connections Connecting to the RJ-45  Connect a standard RJ-45 cable to the network port of the network camera. Generally a cross-over cable is used for direct connection to PC, while a direct cable is used for connection to a hub.
  • Page 21 Connecting the Power  Connect the power for the network camera, 24 VAC or 12 VDC. For 12 VDC, connect the positive (+) pole to the ‘+’ position and the negative (-) pole to the ‘-’ position for the DC power. Be careful not to reverse the polarity when connecting a 12 VDC power cable.
  • Page 22: Chapter Iii Ie Browser Settings

    If DHCP is enabled and the product cannot be accessed, run the Discovery Tool utility to search for and allocate an IP address for the camera. The Discovery Tool (IPCConfig.exe) can be found on Vicon’s website, www.vicon- security.com, on the Software Downloads page for Vicon cameras.
  • Page 23 Settings, Users screen. Select Change or No change. If no change is selected you will open the Live camera interface. (2) Install control You may be prompted to allow running a Vicon add-in. Click to install manually and run the add-in. Follow the prompts.
  • Page 24 The Live View interface will display the major stream at H.264 format as below: Click the Settings tab and select Network. On this page (below), select Off to turn off DHCP. Then enter the required IP address, Subnet mask and Default gateway.
  • Page 25: Chapter Iv Basic Function Operation

    CHAPTER IV BASIC FUNCTION OPERATION This chapter will explain the settings and operation that the admin can perform for the V940D Series. 4.1 Live View After the server is powered on for about 90 seconds, open the IE browser, and then enter IP address in the address field.
  • Page 26 Figure 4- Live View The V940D Dome Camera supports H.265, H.264 and M-JPEG video compression formats. After the login, users will enter the Live view interface displaying the major stream at H.264 format. Stream Type: Users can select H.265 or H.264 from the Stream type dropdown list.
  • Page 27 Figure 4- Corridor Mode Video Info: Show or hide video information (Bite rate and frame rate). If the video type or stream type is changed, video info is set to off automatically. Video Profile: For H.264 stream type, the video profile can be set to High, Main or Base.
  • Page 28 。 button to enable them; the button will be shown as Note: The motion detection and privacy mask settings can only be set in the Live view settings interface when they are enabled in the Audio & Video Settings. Refer to Sections 4.5.3 or 4.5.4 for details. Note: The login web page language should be set to the same as that of PC's operating system.
  • Page 29: System

    4.2 System Click “System” in the left navigation bar to display the following three option tabs: System, Time and Advanced, as shown in Figure 4-4. 4.2.1 System Information The initial interface of System settings displays related system information, such as Basic system information, Network settings, Alarm settings, NTP settings, H.265/H.264/MJPEG video settings, etc.
  • Page 30 If Daylight Saving Time is used in the location, users can enable the Daylight saving option by selecting the On radio button and enter the correct dates for the daylight saving time period. When settings are completed, click “Save.” Time format settings Select the time format from 24 hour or 12 hour.
  • Page 31: Advanced Settings

    Figure 4- “Advanced” Settings Software Update Free software updates are provided for V940D Series cameras on the Vicon website on the Software Downloads page and can be downloaded to a PC or other media device. Follow the steps below to update software: Under File import, click “Browse”...
  • Page 32 Figure 4- Select update file and press “Open” button. The selected update file will be displayed in the Software Update box. Click “Submit” button to update software; the following information will appear: Figure 4- Click “Yes” button and run the program to finish the update. The response time depends on the program type;...
  • Page 33 Factory Settings V940D Series cameras provide an online reset function, which greatly facilitates reset adjustment. Select “Keep current IP unchanged,” click “Reset” button and the system will pop up the message to confirm factory reset: Figure 4- Click “OK;” all the parameters (excluding IP address) will be reset to the factory default settings.
  • Page 34: Network Settings

    4.3 Network Settings Click “Network” in the left navigation bar; the following interface will display: Figure 4- Network Settings There are 14 option tabs for settings: Network, FTP, SMTP, HTTPS, 802.1X, QOS, IGMP, SIP, DDNS, UPnP, NAS, RTSP, IP Filter and Monitor.
  • Page 35: Network Settings

    4.3.1 Network Settings IP mode: There is support for both IPv4 and IPv6 modes. The configuration of Network parameters will differ depending on the mode selected. Figure 4- Network Settings Users can enable (On) or disable (Off) DHCP. When it is disabled, users can set unit IP address, Subnet mask, Gateway and DNS server IP address manually.
  • Page 36: Ftp Settings

    4.3.2 FTP Settings Figure 4- FTP Settings V940D cameras support the function of alarm associated FTP image upload (alarm triggered image snapshot). Configure server IP, user name and password in the FTP settings. Then activate the alarm associated FTP uploading function in the alarm setting interface to activate the FTP image uploading function upon alarms.
  • Page 37: Https Settings

    CC: Mail address of the recipient of a copy.  Authentication: Enable or disable authentication function. This function  should be set according to authentication requirements of mail server. User name: Sender’s name; this can be set according user’s needs. ...
  • Page 38: Qos Settings

    V940D Series supports 802.1X protocol. Enable 802.1X authentication when needed. Then, select an EAP method and enter the user name and password. Be sure to save settings before leaving the interface or cancel any changes made. 4.3.6 QoS Settings Figure 4- QOS Settings Select the network service quality in the QoS setting interface.
  • Page 39: Igmp Settings

    4.3.7 IGMP Settings Figure 4- IGMP Settings V940D cameras support multicast function. In the IGMP interface, users can select the stream type and set the state, multicast IP address and RTP port. For auto multicast, users can set the status as On or Off and set the stream type as TS stream or ES stream.
  • Page 40: Sip Settings

    4.3.8 SIP Settings Figure 4- SIP Settings SIP server: Configure SIP server for device: SIP server IP: IP address of SIP server Port: Port number of SIP server Server ID: ID of SIP server Device ID: Device ID used for registration with SIP server Alarm ID: ID registered for device alarm Register Interval: Interval for re-registration of device in seconds Heart beat Interval: Interval to send heartbeat information by the device in...
  • Page 41: Ddns Settings

    Position Information: Mounting information or instruction for device. Enter a position name. Longitude: Longitude of mounting position, precisely to two decimal places Latitude: Latitude of mounting position, precisely to two decimal places Be sure to save settings before leaving the interface or cancel any changes made. 4.3.9 DDNS Settings Figure 4- DDNS Settings...
  • Page 42: Upnp Settings

    4.3.10 UPnP Settings A mapping relation between a private network and an external network is built via UPnP protocol. Select UPnP option to enter the configuration page. The mapping list added will appear on the page. Figure 4- UPnP Settings Click the Enable box to select a type of service.
  • Page 43: Nas Settings

    4.3.11 NAS Settings Figure 4- The camera supports NAS (Network Attached Storage) function that allows you to save the recorded videos on the network server. Server Configuration: Set the NFS server IP, NFS server path, CIFS shared name, video held days, stream type, what to do when disk is full and recording control. Storage Information: View the storage state, total space, used space, available space and used percent.
  • Page 44: Rtsp

    4.3.12 RTSP Figure 4-23 RTSP Setting Allowed anonymity: If “On” is selected, there will be no need for the client to have user authentication when a video by RTSP is requested. Login Type: Select Login Type from the drop-down menu. Choose Digest (system uses encryption information to verify user password).
  • Page 45 Click the icon to add IP address on the popup page. Figure 4- Click the Save button after an IP address is added. Then the added IP address will appear in the appropriate IP list. Figure 4- If you select the White List mode under the IP Filter Mode, only the IP addresses that are added to the white list are able to be accessed.
  • Page 46: Monitor Connect

    4.3.14 Monitor Connect Figure 4- Monitor Connect You can monitor connection status of devices and platform on the Monitor connect page. You can also use settings on the Alarm page to assure automatic recording when disconnecting. Procedures: 1. Click icon to set Host IP (the IP of computer where the server platform is located), Port and Interval.
  • Page 47: Camera Settings

    4.4 Camera Settings Click “Camera” in the navigation bar to enter the interface shown below: Figure 4- Basic Settings There are option tabs included in the camera settings page: Basic set, Exposure, Effect set, White balance, Focus, IR set, Temperature and Reset. 4.4.1 Basic Settings Basic settings allows the following parameters to be configured: Flicker frequency: 50Hz or 60Hz.
  • Page 48: Exposure Settings

    videos are shut off after MJPEG stream is enabled. To enable analog videos, disable MJPEG stream.) Enable or disable (On/Off): mirror vertical, mirror horizontal, WDR, BLC, HLC and EIS (stabilization). Defog: Optional, set to Auto or Off. Defog level: If set to Auto, set the defog level, 0~255. Be sure to save settings before leaving the interface or cancel any changes made.
  • Page 49: Effect Settings

    (1/100s~1/32000s adjustable), Max shutter speed (1/1s~1/32000s adjustable) and AGC can be set. Be sure to save settings before leaving the interface or cancel any changes made. 4.4.3 Effect Settings In the Effect Settings interface, users can adjust the brightness, sharpness, hue, contrast, saturation and 3D de-noise (DNR) in two ways, General or Mode, as shown in the figure below: Figure 4-30 Effect Set - General...
  • Page 50 Figure 4-31 Effect Set - Mode Mode: The camera supports 6 video effect modes. Users can set and save a Name, Brightness, Sharpness, Hue, Contrast, Saturation, 3D de-noise, WDR, HLC, EIS and Defog for each mode. Click “Factoryset” to restore default settings. In the Mode call, users can set Effect Mode call status and start and end period.
  • Page 51: White Balance

    4.4.4 White Balance Figure 4-32 White Balance Settings The camera has a selection of white balance modes, including Auto (used for outdoor) and Manual. If set to Manual mode, the red gain and blue gain can be set using the sliders. Be sure to save settings before leaving the interface or cancel any changes made.
  • Page 52: Focus Settings

    4.4.5 Focus Settings Figure 4-33 Focus Settings The camera has a built-in motorized zoom lens for remote focal length adjustment. Click “Focus” in camera settings interface to enter focus settings. On this page, select focus mode, zoom/focus and call focus limit. Auto focus: In auto focus mode, the interface is shown as Figure 4-33.
  • Page 53 Left-click in one section of the video; the frame of this section will turn to green and the camera will automatically focus for this area. Manual focus: Click Manual focus to enter the interface shown below. Figure 4- Click to zoom wide/zoom tele. Click to focus near/focus far.
  • Page 54: Ir Set

    4.4.6 IR Set Figure 4- IR mode: Set IR illuminators working mode, Auto. Options: Day, Night, Auto (turn on or off as per ambient light). Switch time: In auto mode, the response time for day/night switch. Power Set: Select Auto to use the Smart IR function. Select Manual to use the Power Control slider to adjust the IR.
  • Page 55: Video And Audio Settings

    4.5 Video and audio Settings Click the button Video and audio in the navigation bar to display the following interface. Figure 4-36 Video Settings The Video and audio Settings page allows setting Video, OSD, Motion, Privacy, ROI, Path, Audio and Reset. Click the related option tab to enter the setting interface.
  • Page 56 Resolution for H.265/H.264 major stream: The resolution of the 4 MP camera is up to 2592×1520, with 2560×1440, 2048×1520, 2304×1296, 1920×1080, 1280×960 and 1280×720 options. The resolution of 2 MP camera is up to 1920×1080, with 1280×960 and 1280×720 options. Resolution for H.265/H.264 minor stream: The resolution is up to 1920×1080, with 1280×960, 1280×720, 720×576/720×480, 704×576/704×480, 640×480, 352×288/352×240, 320×240...
  • Page 57 With variable bit rate, the system can automatically adjust the bandwidth of the images per the complexity of the images. In practical use, the complexity of the video images varies constantly, as the details of the scene and the moving speed change.
  • Page 58: Osd

    4.5.2 OSD Figure 4-37 OSD From the OSD (On Screen Display) screen, set Text 1, Context 2, Context 3 and date to display on the video image. Mode: BlackEdge (text has a black outline) or SingleColor. Margin: Set the margin of the text overlay area from the edge of image; 1 indicates one-tenth character size and 10 indicates one character size.
  • Page 59 Text 1: Text or Image options or turn the option Off. Text: Select Text and enter the text content in the content box, which allows up to 40 characters (a~z, A~Z and 0~9). Also set the font size and text coordinates (where the text will display on the screen).
  • Page 60 Date OSD: Select “On” and set the font size, display position and format (MMDDYYY, DDMMYYYY or YYYYMMDD). Size: Set the character size of the text. The larger value indicates larger character size. After settings are finished, click the “Save” button. The OSD displays on the video.
  • Page 61: Motion Detection

    4.5.3 Motion Detection Figure 4-39 Motion Detection Settings The motion detection function is supported. Up to 4 motion zones can be configured. Note: Turn on motion detection function in Live View interface before motion detection setting (see Section 4.1). Check the box of the Zone number to be set. If this motion detection area has already been set, a blue frame will be displayed on the screen.
  • Page 62: Privacy Mask

    Museum search, one of the recorded video playback search functions, allows the search for moving objects in recorded video. Museum search sensitivity is the threshold for regulating the smallest moving range objects that can be searched. Use the slide bar to adjust the Museum search sensitivity. 4.5.4 Privacy Mask V940D Series camera supports 4 privacy masks.
  • Page 63: Roi

    4.5.5 ROI The camera supports ROI (Region of Interest) function, with eight zones settable. The areas selected are of particular importance in the scene, for example a face or license plate. When this enabled, the selected areas will be encoded to include more detail.
  • Page 64: Storage Path

    4.5.6 Storage Path Figure 4-42 Storage Paths The default photo saving path: C:\VideoPlayerAX\Picture. The default video saving path: C:\VideoPlayerAX\Video. The photo and video formats can be set. The default photo format is .jpg and the default video format is .avi. To change the saving path, click the “Browse”...
  • Page 65: Video Contents Analysis Functions

    Audio: ON or OFF options. Format: G.711-U, G.711-A and AAC. Sample rate: For G.711-U, G.711-A, sample rate is 8K; for AAC, sample rate options are 16K, 32K, 44.1K, 48K. Bit rate: For G.711-U, G.711-A, bit rate is 64Kbps; for AAC, bit rate options are 32K, 64K.
  • Page 66: Camera Tampering

    4.6.1 Camera Tampering From this screen, set the sensitivity for scene changes, defocus detection and low or high brightness detection. Figure 4-45 Scene change Figure 4-46 Defocus detection Figure 4-47 Low brightness detection Figure 4-48 High brightness detection...
  • Page 67: Line Cross Detection

    Scene change: When the monitoring scene changes, an alarm is triggered. Defocus detection: When focus is not clear, an alarm is triggered. Low brightness detection and High brightness detection: When the low brightness or high brightness is detected, an alarm is triggered. Under Scene change, set the sensitivity.
  • Page 68 The camera supports line cross detection. This allows the placement of four virtual lines on the scene, marking where the allowed and prohibited entry direction is. These are set using the mouse. When people or objects cross a line in the wrong direction, an alarm is triggered. Note: Enable the VCA functions in the Live view page ( ) before setting the line cross detection function (refer to Section 4.1).
  • Page 69: Intrusion Detection

    4.6.3 Intrusion Detection Figure 4-50 Intrusion Detection The camera supports Intrusion Detection. One intrusion detection area can be set. When objects move into this area, an alarm is triggered. Check “Intrusion Detection” to enable the function. If an area has been set, a green frame appears on the screen.
  • Page 70: Alarm Settings

    Draw an intrusion detection area: Click the Begin button and then left-click the mouse on the video to draw the first point; move the mouse and left click to draw the second point, and so on. Up to eight points can be drawn. When the last point is drawn, move the mouse to the first point.
  • Page 71 Figure 4-51 Alarm Settings Alarm Configuration The camera supports 2 alarm inputs, I/O in 1 and I/O in 2 and 1 alarm output, I/O out. Users can set the status of each alarm input: Grounded Circuit or Open...
  • Page 72 Circuit. Grounded Circuit: “0;” Open Circuit: “1.” Alarm out Contact: Set the transfer mode of the alarm signal, Local contact or Net contact. Local Contact: I/O out is triggered by I/O alarm in, motion detection alarm, video contents analysis, TF card out, network link down or heart beat lost. Default: Local Contact.
  • Page 73: Storage Management

    Alarm Schedule The effective alarm schedule can be set. Users can select the alarm period. For example, if Sunday is selected, on each Sunday the alarm will be in effect in the set time; if Everyday is selected, alarm will be in effect in the set time every day. The start time and end time is set up in the 24-hour format.
  • Page 74: Replay

    Capture interval: Set the capture interval (in seconds). Recording control: Recording video type: Select the type of videos to record, major stream or minor stream. Recording audio: Open or close audio recording. Prerecorded time: Select prerecord time in seconds, No record or No limit. Delay time: Select delay time from 5s up to 10 minutes.
  • Page 75 Video Search: Set the start and end times at the top right and then click the Search button. The recordings during this period of time will be listed. Replay: To replay a video, double click the recording file in the list or select a file and then press the “Play”...
  • Page 76 the user name. The “Property” column shows the authority of the user. In the “Operation” column, use to delete and to edit user information. See figure below: Figure 54 User Settings 1. Add Users (1) Click “ ”to open the “Add a User” interface. Figure 4-55 Add a User (2) Enter the desired User Name and Password (user name and password can include letters, numbers and underline only.
  • Page 77 Figure 4-56 2. Delete Users In the “User setting” interface, click button under “Operation” for the user to be deleted. The following dialog box will display: Figure 4-57 Click “OK” button; the selected user will be deleted and the user list is automatically updated.
  • Page 78 Input the old password, enter the desired new password (twice, once to confirm) and then click “OK” button; the following popup will display; click OK: Figure 4-59 4.10 System Log Click the “Log” option tab to enter the system log interface. The date, time and log information will appear on the screen.
  • Page 79 APPENDIX I QUESTIONS & SOLUTIONS The following table describes the symptoms, causes and solutions for the problems. Symptoms Possible Causes Solutions Wrong power connection Reconnect power cable Repair or replace power Power supply failure supply Immediate startup after Restart 10 seconds later power-off after power-off The network...
  • Page 80: Shipping Instructions

    Shipping Instructions Use the following procedure when returning a unit to the factory: 1. Call or write Vicon for a Return Authorization (R.A.) at one of the locations listed below. Record the name of the Vicon employee who issued the R.A.
  • Page 81: Vicon Standard Equipment Warranty

    “autopan” or “tour” modes of operation. Such continuous operation is outside the scope of this warranty. 11. Any product sold as “special” or not listed in Vicon’s commercial price list: One year from date of original retail purchase.
  • Page 82 Software supplied either separately or in hardware is furnished on an “As Is” basis. Vicon does not warrant that such software shall be error (bug) free. Software support via telephone, if provided at no cost, may be discontinued at any time without notice at Vicon’s sole discretion. Vicon reserves the right to make changes to its software in any of its products at any time and without notice.
  • Page 83 VICON INDUSTRIES INC. For office locations, visit the website: www.vicon-security.com...

This manual is also suitable for:

V942d-w312mir-xsV944d-w312mirV942d-w310mir-xw

Table of Contents