HP Integrity rx1620 Operation Manual page 81

Table 5-1 Problem Symptoms Repair Actions (Continued)
Problem or Problem
Symptom Indicators
System will not • Display
power on when panel power
display panel LED stays
Power switch is off when
turned on. power is
turned on.
• System
LED may be
flashing
yellow
(attention
indication).
No EFI Main • Display
Menu prompt. panel power
LED is not
steady green.
• No system
events are
being
displayed at
the console.
• There is no
EFI Main
Menu
prompt at
the console.
Chapter 5
Normal
Functioning
Indicators
• Power switch 1. Ensure there is a working
on. power supply. The LED on the
supply should be lit.
• Power LED on
steady green. 2. Verify that standby voltage
is present. Check that the
• System LED is STBY LED on the system
off. board is lit.
3. Verify that the baseboard
management controller is
functioning. Check the
heartbeat (BMC) LED on the
system board is lit.
4. Check system event log
(SEL). Look for event log
detail = Low Voltage DC
power. This indicates a failure
of one of the CPU power pods.
The failing CPU power pod is
indicated in the Source ID
field.
• Display panel 1. Check that the console is
power LED is properly connected and that
steady green. you can communicate with the
BMC (
• System events the MP login prompt).
are being
displayed at the 2. Check system event log
console. (SEL). Look for entries related
to:
• EFI Main Menu • Processors
prompt. • Processor support modules
(also known as power pods).
• Memory
3. Check for a red LED on the
MP card if installed. If lit red,
the problem is with the MP.
4. Reduce to minimum
configuration and
troubleshoot from there.
Troubleshooting and FRU identification
Troubleshooting Steps
should get you
CTRL+B
Troubleshooting
Potential FRUs
• Power supply
• CPU power pod
• System board
• Intrusion switch
on chassis (cover
not completely
closed)
• Processors
• Processor
support modules
• Memory
• System board
• Console
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