Troubleshooting - Planet GSW-2416SF User Manual

This chapter contains information to help you solve problems. If the Switch is not functioning properly, make sure the
Ethernet Switch was set up
The Link LED is not lit
Solution:
Check the cable connection and remove duplex mode of the Switch.
Some stations cannot talk to other stations located on the other port
Solution:
Please check t he VLAN, port trunking function that may introduce this kind of problem.
Perf ormance is bad
So lution:
Check the full duplex status of the Ethernet Switch. If the Ethernet Switch is set to full duplex and the partner is set to
half duplex, then the performance
100Base-TX port link LED is lit, but the traffic is irregular
Solution:
Check that the attached device is not set to dedicate full duplex. Some devices use a physical or software switch to
change duplex modes. Auto-negotiation may not recognize this type of full-duplex setting.
Why the Switch doesn't connect to the network
So lution:
Check the LNK/ACT LED on the switch Try another port on the Switch Make sure the cable is installed properly Ma
sure the cable is the right type T
How to deal forgotten password situation of GSW-2416SF?
Solution:
1. Please contact Planet switch support team and the mail address is support_switch@planet.com.tw
EM-GSW2416SFv1
according to instructions in this manual.
will be poor.
urn off the power. After a while, turn on power again.

7.TROUBLESHOOTING

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