Uconnect 6.5 NAV Owner's Manual page 59

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58 ALL ABOUT UCONNECT ACCESS
16. Do I Receive A Purchase Confirmation? Yes. You will
receive a purchase confirmation email any time you
renew your Uconnect Access subscription or purchase
WiFi Hotspot service.
17. How Do I Purchase A Subscription Or 3G Wi-Fi
Hotspot? From your in-vehicle touchscreen:
a. Select Apps > Uconnect Store.
b. Choose a package or service.
c. Follow the steps to enter your Uconnect Payment PIN
and complete the process.
You can also go to the Uconnect Store online at
Mopar Owner Connect moparownerconnect.com,
select the Shop tab, then Uconnect Store.
For additional support please contact Uconnect Care
at:
1-855-792-4241
18. How Do I Update My Credit Card Information?
Login to the Mopar Owner Connect website
moparownerconnect.com, and select Edit Profile, then
select Uconnect Payment Account.
19. How Do I Find Out How Much Longer I Have On My
Subscription? From your vehicle touchscreen > select
Apps > Uconnect Store > My Apps and choose a
subscription to view its expiration date. When your
subscription is about to expire you will receive an
email notification.
20. Which Apps Are Included With My Vehicle? Go to
Uconnect Store > My Apps to see Apps currently
available on your vehicle.
21. If I Delete/Remove A Package From My Screen, Does
It Cancel My Subscription? Yes, this removes the
subscription of the selected package.
22. Can I Get A Refund If I Have Not Used The Entire
Subscription? No.
23. Can I Cancel A Subscription Before It Expires? Yes,
but your subscription will still be active until the
expiration date. If you subscribe to another package,
the new subscription will start immediately.
24. Do I Have To Keep My Vehicle On During The App
Download Process? Yes.

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