Uconnect 6.5 NAV Owner's Manual page 37

36 ALL ABOUT UCONNECT ACCESS
3. Uconnect Care will authenticate that you are the owner
of the vehicle and contact the law enforcement with
whom you filed the stolen vehicle report.
4. Uconnect Care will work with your local law enforce-
ment to track and attempt to recover the vehicle. You
will be contacted by law enforcement if your vehicle is
recovered. While the investigation is ongoing, you
should also contact your insurance company to inform it
of the situation.
Requirements
• Vehicle must be properly equipped with the Uconnect
Access System.
• Vehicle must have an operable 1X (voice/data) or 3G
(data) network connection.
• Vehicle must be registered with Uconnect Access and
have an active subscription that includes the applicable
feature or App.
Disclaimers
• No security system is invincible, and vehicle thieves
may develop ways to prevent your vehicle from being
located.
FAQs
1. What to do if my vehicle is stolen? First, call local law
enforcement as soon as possible. They will work with
you to file a stolen vehicle report. Then call Uconnect
Care at:
1-855-792-4241
and inform Uconnect Care that your vehicle has been
stolen and that you have filed a stolen vehicle report
with law enforcement. Uconnect Care will help you
through the process.
2. Can someone track my vehicle? To ensure your privacy,
and the privacy of others using your vehicle, you must
involve local law enforcement to have Uconnect locate
your vehicle. This helps to ensure that someone is not
tracking your vehicle for purposes other than at your
request to locate it in the event it is stolen.
3. How will I know if my vehicle is recovered? After you
provide the Uconnect Care Agent with the stolen vehicle
report, the agent will work together with law enforce-
ment to try to locate your vehicle. If your vehicle is
recovered, you will be contacted by law enforcement.