Canon LBP6670dn Series Service Manual page 158

5
Trouble Shooting > Updater > Overview > Error Messages
No. Messages
11 An error occurred. communication test, etc.
Error Code: [xxx] (main screen)
Notice of version
information (main screen)
5 Trouble Shooting > Updater > Overview > Error Messages
Timing of display Cause
The max value (space/file) was exceeded and new
log was not accepted.
Normally an old log file is deleted before the max
value (space/file) is exceeded, but error may occur
due to other element (e.g. I/O error).
Failed to acquire version information of device
due to no CDS registration of firmware version of
device.
At the time of notifying version information, failed to
connect to the delivery server.
No return of notifying version information
Network cable was disconnected during notice of
version information.
Failed to send notice of version information since
the main power was turned OFF and then ON
during the sending.
Server stopped at the time of sending notice of
version information.
An internal error occurred at the time of sending
notice of version information.
Remedy
Check if the log file exceeded the max value.
<Update log>
Max space: 128KB/file
Max file number: 4
<System log>
Max space: 512KB/file
Max file number: 4
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Check if the network environment is correct to solve the cause of the error occurrence.
If the network environment of the device is correct, obtain the log etc. (Refer to
"System Management Operations" under "Version Upgrade"of "Updater" in Chapter 6
"Troubleshooting" of this manual.) and contact Support Div. of the sales company.
Re-connect the network cable and re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Check the network environment of the device and re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
Obtain the log etc. (Refer to "System Management Operations" under "Version
Upgrade"of "Updater" in Chapter 6 "Troubleshooting" of this manual.) and contact
Support Div. of the sales company.
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