Appendix: Troubleshooting; Basic Troubleshooting - Wavion WBS-2400 SCT 120 User Manual

Appendix: Troubleshooting

Appendix: Troubleshooting
We hope your experience with the WBS-2400 is as smooth as possible. In this section we
provide tips to solve some common problems.

Basic Troubleshooting

Problem
Default user and password
Unable to Ping or HTTP the New Unit
Client unable to acquire an IP Address from
DHCP Server
Clients experiencing low throughput
Self Backhaul
Link Down
Link is Poor
Rev 3.1
Solution
User: admin
Password: admin
• Check the Power
• Is the BST Operational? Check the LED, make
sure it showing Green on the Status
• WBS-2400 default IP Address is 192.168.1.1 /24
mask
• Is the BST Operational?
• Check the DHCP Server. Use Static IP to test the
DHCP configuration
• Check for Interference. Noise level should be
around -97dBm to -82dBm
• Check the Network Interfaces, 802.11b/g for Wifi
activity and try to select a better channel using
the Automatic Channel Selection (ACS).
• Check for Interference. Noise level should be
around -97dBm to -82dBm
• Check the client's modulation rate e.g. 54Mbps,
48Mbps, 11Mbps....
• Check that both BST configured to the same
Operational channel
• Check that Peer BST MAC address are set to the
correct value
• Check that range is set to the correct value on
both BST
• Check that beacon period is the same for both
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Chapter 8
User Manual