Maintenance; Troubleshooting; No Light - SHOWTEC FLEXSTRIP SET IP4RGB Manual

Flexstrip Set IP44 RGB

Maintenance

The operator has to make sure that safety-related and machine-technical installations are to be
inspected by an expert after every year in the course of an acceptance test.
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by a skilled person once a year.
The following points have to be considered during the inspection:
01) All screws used for installing the device or parts of the device have to be tightly connected and
must not be corroded.
02) There may not be any deformations on housings, fixations and installation spots.
03) Mechanically moving parts like axles, eyes and others may not show any traces of wearing.
04) The electric power supply cables must not show any damages or material fatigue.
The Flexstrip Set IP44 RGB requires almost no maintenance.
Otherwise, the fixture's light-output will be significantly reduced. Keep connections clean. Disconnect
electric power, and then wipe the Flexstrip with a cloth. Do not use alcohol or solvents.

Troubleshooting

No Light

This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, follow the steps below in sequence until a solution is found. Once the unit operates
properly, do not carry out the following steps.
If the light effect does not operate properly, refer servicing to a technician.
Response: Suspect two potential problem areas: power supply and the LEDs.
01) Power supply. Check that the unit is plugged into an appropriate power supply.
02) The LEDs. Return the
03) If all of the above appears to be in order, switch the unit on again.
04) If you are unable to determine the cause of the problem, do not open the
this may damage the unit and the warranty will become void.
05) Return the device to your Showtec dealer.
Problem Probable cause(s)
No power to the device
The device does
not function at all LEDs damaged
The power supply settings do not
match local AC voltage and
frequency
The device works
correctly but
responds The remote control battery is flat
erratically or not
at all to the
remote control
Device is too hot
No light or lamp
cuts out
intermittently
LEDs damaged
Ordercode: 42771
Flexstrip Set IP44 RGB to your Showtec dealer.
However, you should keep the unit clean.
Solution
• Check if power is switched on and
cables are plugged in
• Disconnect the device and return
it to your dealer
• Disconnect the device. Check
settings and correct if necessary
• Replace the battery of the remote
control
• Allow the device to cool down
• Turn up the air conditioning
• Disconnect the device and return
it to your dealer
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Flexstrip Set IP44 RGB, as