Where To Get Help; Contacting Epson Support; Before Contacting Epson; Help For Users In North America - Epson Stylus Pro 9860 User Manual

Epson Stylus Pro 9860

Where To Get Help

Contacting Epson
Support

Before Contacting Epson

If your Epson product is not operating properly and you
cannot solve the problem using the troubleshooting
information in your product documentation, contact
Epson support services for assistance. If Epson support
for your area is not listed below, contact the dealer where
you purchased your product.
Epson support will be able to help you much more
quickly if you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the
product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in
the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications
you normally use with your product
User's Guide
Where To Get Help

Help for Users in North America

Epson provides the technical support services listed
below.
Speak to a Support Representative
Dial: (562) 276‐1300 (U.S.), or (905) 709-9475
(Canada), 6 am to 6 pm, Pacific Time, Monday through
Friday. Days and hours of support are subject to change
without notice. Toll or long distance charges may apply.
Before you call Epson for support, please have the
following information ready:
❏ Product name
❏ Product serial number
❏ Proof of purchase (such as a store receipt) and date
of purchase
❏ Computer configuration
❏ Description of the problem
Note:
For help using any other software on your system, see the
documentation for that software for technical support
information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink cartridges, ribbon
cartridges, paper, and accessories from an Epson
authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase
online at http://www.epsonstore.com
http://www.epson.ca

Help for Users in Europe

Check your Pan-European Warranty Document for
information on how to contact Epson support.

Help for Users in Taiwan

Contacts for information, support, and services are:
87
(U.S. sales) or
(Canadian sales).