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Epson Stylus Pro 9860 User Manual

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User's Guide
NPD4476-00 EN

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Summary of Contents for Epson Stylus Pro 9860

  • Page 1 User's Guide NPD4476-00 EN...
  • Page 2 (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

  • Page 3: Table Of Contents

    Safety Instructions EPSON LFP Remote Panel 2....47 EpsonNet Config..... . . 47 Important Safety Instructions.
  • Page 4 Where To Get Help Contacting Epson Support....87 Before Contacting Epson....87 Help for Users in North America.

  • Page 5: Safety Instructions

    Epson Stylus Pro 9860 User's Guide Safety Instructions When choosing a place for this Safety Instructions product ❏ Place this product on a flat, stable surface that is Important Safety larger than this product. This product will not operate properly if it is tilted or at an angle.

  • Page 6: When Using This Product

    Epson Stylus Pro 9860 User's Guide Safety Instructions ❏ If you use an extension cord with this product, When handling the ink make sure the total ampere rating of the devices cartridges plugged into the extension cord does not exceed the cord’s ampere rating.

  • Page 7: Introduction

    Epson Stylus Pro 9860 User's Guide Introduction 8. Manual box Introduction Place the manual in here. You can set it either on the left or right side of the stand. Rear section Printer Parts Front section 1. Maintenance tanks (on both sides) The tank where the waste ink goes into.

  • Page 8: The Control Panel

    Epson Stylus Pro 9860 User's Guide The Control Panel 5. Paper Source button ( The Control Panel ❏ Selects a paper source and roll paper cut method. The icon changes by pressing this button. However, you cannot change the paper source icon to Sheet...

  • Page 9: Lights

    Epson Stylus Pro 9860 User's Guide The Control Panel 7. Menu button ( Lights ❏ Enters the Menu mode when pressed in the READY state. “Menu Mode” on page 12 ❏ Enters the PRINTER STATUS menu if pressed during printing.

  • Page 10: Display

    Epson Stylus Pro 9860 User's Guide The Control Panel 3. Platen Gap icon Display Displays the Platen Gap setting. “Menu list” on page 15 Icon Explanation None STANDARD NARROW WIDE WIDER 1. Messages Displays the printer status, operation, and error messages.
  • Page 11 Epson Stylus Pro 9860 User's Guide The Control Panel ❏ Ink remaining 6. Roll Paper Counter icon Displays the remaining amount of roll paper. When you make the following settings in ROLL PAPER Icon Description REMAINING of the PAPER SETUP menu, the icon and the remaining amount of roll paper is displayed.

  • Page 12: Menu Mode

    Epson Stylus Pro 9860 User's Guide The Control Panel 9. Option usage icon Menu Mode Displays whether options are available to use or not. The Menu mode enables you to make printer settings Option Icon Description similar to those you would normally make in the...
  • Page 13 Epson Stylus Pro 9860 User's Guide The Control Panel 1. Select a menu. 2. There are three cases depending on the items you have selected. Example: Select PRINTER SETUP. A. When you can select a parameter Press the button to enter the Menu mode.
  • Page 14 Epson Stylus Pro 9860 User's Guide The Control Panel B. When you execute a function C. When you want to display the printer information Example: When selecting NOZZLE CHECK in the TEST Example: When selecting INK LEVEL in the PRINTER PRINT menu STATUS menu.

  • Page 15: Menu List

    Epson Stylus Pro 9860 User's Guide The Control Panel Menu list Menu Item Parameter “PRINTER SETUP” on PLATEN GAP NARROW, STANDARD, WIDE, WIDER, WIDEST page 17 PAGE LINE ON, OFF ROLL PAPER MARGIN DEFAULT, TOP/BOTTOM 15mm, TOP 35/BOTTOM 15mm, 3mm, 15mm...
  • Page 16 Epson Stylus Pro 9860 User's Guide The Control Panel “PAPER SETUP” on ROLL PAPER REMAINING REMAINING PAPER SETUP page 20 ROLL PAPER LENGTH ROLL LENGTH ALERT PAPER TYPE Photo Paper Proofing Paper Fine Art Paper Matte Paper Plain Paper Others...

  • Page 17: Details Of Menu Mode

    Epson Stylus Pro 9860 User's Guide The Control Panel Details of Menu mode PRINTER SETUP Item Parameter Explanation PLATEN GAP NARROW You can adjust the distance between the print head and paper. ❏ STANDARD: Normally, select STANDARD. STANDARD ❏ When selecting other than STANDARD, the following icon WIDE appears on the LCD panel.

  • Page 18: Test Print

    Epson Stylus Pro 9860 User's Guide The Control Panel Item Parameter Explanation ❏ PAPER SKEW CHECK If the paper is not straight, an error message appears on the LCD panel and the printer stops printing. ❏ OFF: A paper align error does not occur even if the printed data is out of range of the paper, and the printer continues to print.

  • Page 19: Printer Status

    LAST UPLOADED MM/DD/YY HH:MM GMT, (NOT UPLOADED) * This function is not supported in some areas. For details, visit your local Epson Web site or contact your local Epson dealer/ representative. Note: ❏ When the Ink Check light flashes or remains on, you need to replace the expended ink cartridge. If you replace the cartridge correctly, the counter resets automatically.

  • Page 20: Paper Setup

    Epson Stylus Pro 9860 User's Guide The Control Panel PAPER SETUP When you use non-Epson media, be sure to make the appropriate settings for the paper. Item Parameter Explanation ROLL PAPER REMAINING REMAINING PAPER SETUP You can set the paper remaining counter function only if paper is not loaded in the printer.
  • Page 21 The Control Panel CUSTOM PAPER When you use non-Epson media, you need to make settings suitable for the media. After you have selected the paper number, make the following settings. Make sure to select the paper from PAPER TYPE first, and then make the PLATEN GAP setting and so on.

  • Page 22: Head Alignment

    “Print head alignment” on page 67 Item Parameter Explanation PAPER THICKNESS SELECT PAPER TYPE When using Epson special media, select the paper type. If you use non-Epson special media, enter the paper thickness in the range SELECT THICKNESS of 0.1 to 1.5 mm. ALIGNMENT MANUAL Print and check the adjustment pattern.
  • Page 23 Epson Stylus Pro 9860 User's Guide The Control Panel OPTIONS SETUP When you use the optional equipment, set the following items. Item Parameter Explanation SpectroProofer * STATUS INFORMATION In STATUS INFORMATION, displays the status of each item of SpectroProofer, such as the version of SpectroProofer, the...

  • Page 24: Maintenance Mode

    Epson Stylus Pro 9860 User's Guide The Control Panel Maintenance Mode Maintenance mode list Item Parameter Explanation You can change the language or unit used on the display or return all the setting values to their factory default. LANGUAGE JAPANESE...

  • Page 25: Paper Handling

    Epson Stylus Pro 9860 User's Guide Paper Handling To unlock the adapter holder, push the lock lever Paper Handling of the adapter holder down firmly. Then move the adapter holder to the left with the handle. Using Roll Paper Loading roll paper To load roll paper, follow the steps below.
  • Page 26 Epson Stylus Pro 9860 User's Guide Paper Handling Switch the lever of the roll media adapter to fit the Attach the roll media adapters on both ends of core size of the roll paper. the roll paper. Then, pull down the lock lever of the adapters on both sides to lock.
  • Page 27 Epson Stylus Pro 9860 User's Guide Paper Handling Slide the adapter holder with the handle to make Slide the adapter holder with the handle to the the left roll media adapter align with on the right to set it in the holder axis firmly.
  • Page 28 Epson Stylus Pro 9860 User's Guide Paper Handling After a few seconds, the paper moves to the Insert the paper into the insertion slot. Pull the printing position. When you press the paper down through the paper insertion slot so button, it moves immediately.

  • Page 29: Cutting The Roll Paper

    Epson Stylus Pro 9860 User's Guide Paper Handling Cutting the roll paper after printing Cutting the roll paper Cutting the roll paper automatically There are two ways to cut the roll paper. Cut the roll paper automatically after printing each page.

  • Page 30: Removing The Roll Paper

    Epson Stylus Pro 9860 User's Guide Paper Handling Press the button to release the paper Removing the roll paper presser. Note: The roll paper is rewound automatically if the We recommend that you remove the roll paper from the printer state is after the paper cut but in the printer after printing.
  • Page 31 Epson Stylus Pro 9860 User's Guide Paper Handling To unlock the adapter holder, push the lock lever Pull up the lock lever of the adapter to unlock. of the adapter holder down firmly. Move the Then remove the roll media adapter from the adapter holder to the left with the handle until the paper roll.

  • Page 32: Using Cut Sheet Media

    Epson Stylus Pro 9860 User's Guide Paper Handling Using Cut Sheet Media Loading cut sheet smaller than A3 size The procedures differ depending on your paper size and thickness. Turn on the printer by pressing the button. Paper Refer to Smaller than A3 “Loading cut sheet smaller than...

  • Page 33: Loading Cut Sheet A3 Size Or Larger / Thick Paper

    Epson Stylus Pro 9860 User's Guide Paper Handling Load the sheet into the paper insertion slot until If you use the paper basket, set it backward it meets resistance. position. Align the right edge of the paper with the setting “Using the paper basket and paper...
  • Page 34 Epson Stylus Pro 9860 User's Guide Paper Handling Load the sheet into the paper insertion slot. If ARE THESE SETTINGS OK? appears on the LCD panel, press the button to select NO and then press the button. Set the media type and paper remaining, and then press the button to set the media.

  • Page 35: Ejecting Paper

    Epson Stylus Pro 9860 User's Guide Paper Handling Press the button to remove the paper. Ejecting Paper This section explains how to eject paper after printing. Note: When you use the paper basket, see the following section. “Using the paper basket and paper guides” on...

  • Page 36: Using The Paper Basket And Paper Guides

    Epson Stylus Pro 9860 User's Guide Paper Handling When feeding paper forward Using the paper basket and paper guides The paper guides keep the ejected prints straight. This section explains how to switch the status from feeding paper backward to feeding paper forward.

  • Page 37: When Feeding Paper Backward

    Epson Stylus Pro 9860 User's Guide Paper Handling Bring the paper basket to the vertical position. Bring the paper guides to the horizontal position. This makes the basket cloth tight. Tilt the front paper basket slightly down from the fixed position.
  • Page 38 Epson Stylus Pro 9860 User's Guide Paper Handling Tilt the front basket until parallel to the floor Bring the front paper basket up and fasten it with when ejecting your prints. the hook-and-loop fastener straps. Be sure to fasten the hook-and-loop fastener upward.
  • Page 39 Epson Stylus Pro 9860 User's Guide Paper Handling Storing the paper basket Tilt the paper guides. If the paper basket is not used, bring the front basket up to the vertical position. This section explains how to switch the status from feeding paper backward status to storing paper basket.

  • Page 40: Using Auto Take-Up Reel Unit

    Epson Stylus Pro 9860 User's Guide Paper Handling 1. Sensor light Using Auto Take-up Reel Unit Displays the status of the Auto Take-up Reel Unit. When you want to print your data on roll paper and do Light Status not want to cut it or feed it out onto the floor, you can use the optional Auto Take-up Reel Unit to roll up your It is ready to use.
  • Page 41 Epson Stylus Pro 9860 User's Guide Paper Handling Winding paper forward Tape the leading edge of the roll paper to the take-up reel core in three places. Plug the power cord into an outlet, and make sure the sensor light is on.
  • Page 42 Epson Stylus Pro 9860 User's Guide Paper Handling Winding paper backward Taking up your prints When the Auto Take-up Reel Unit is installed, and the Turn on the printer, and then pull out the roll take-up reel core is loaded with paper to take up in the paper.
  • Page 43 Epson Stylus Pro 9860 User's Guide Paper Handling Removing paper after take-up Remove the take-up reel core from the flange knob on the movable unit and the drive unit. After paper take-up, follow the steps below to remove the take-up reel core.
  • Page 44 Epson Stylus Pro 9860 User's Guide Paper Handling Using the core from a used paper roll Remove the flange by pinching the knob. as a take-up reel core You can use a used paper roll as the take-up reel core.
  • Page 45 Epson Stylus Pro 9860 User's Guide Paper Handling Installing a take-up reel core Turn the lock lever to the front to lock the movable unit. The method of installing the take-up reel unit is the same for both 2-inch and 3-inch reel cores.

  • Page 46: Printable Area

    Epson Stylus Pro 9860 User's Guide Paper Handling Printable area Parameter TOP/ 15mm 15mm BOTTOM 15mm TOP35/ 35mm 15mm BOTTOM 15mm 15mm 15mm 15mm 15mm 15mm Note: ❏ The print area does not change even when the margins are changed.

  • Page 47: Using Printer Software

    Epson Stylus Pro 9860 User's Guide Using Printer Software EPSON LFP Remote Panel 2 Using Printer EPSON LFP Remote Panel 2 allows the user to update Software the printer firmware via PC. Note: The printer software included on the CD-ROM is for Windows only.

  • Page 48: Starting/Exiting Printer Software

    Starting/Exiting Printer Uninstalling the Printer Software Software Start or exit EPSON LFP Remote Panel 2 following the To uninstall the printer software, follow the steps below. steps below. Note: You must log in as a user with an Administrator account.
  • Page 49 Select Epson Printer Driver/Utility Uninstall, and then click Uninstall/Change Select the target printer icon, and then click OK. Follow the on-screen instructions to complete uninstallation. When the confirmation message appears, click Yes. Restart the computer when you reinstall Epson Stylus Pro 9860 Comm Driver.

  • Page 50: Options And Consumable Products

    Epson Stylus Pro 9860 User's Guide Options and Consumable Products Options and Consumable Products The following consumable products are available for use with your printer (as of June, 2011). Name Product Code Explanation (Color) 700ml If you use non-genuine cartridges, the print result may be cartridges faint, or the end of the ink may not be detected normally.

  • Page 51: Paper Information

    Width: 210 to 1118 mm Paper size ❏ When using paper other than Epson special media, Length: 279.4 to 1580 mm (A4 to Super B0) make custom paper setup settings in advance.

  • Page 52: Instructions For Using Paper

    This also applies to the print outs from this ❏ Use Epson special media under the following printer. However, with the correct storage method, the conditions (temperature: 15 to 25˚C and humidity: amount of color change can be kept to a minimum.

  • Page 53: Printing With Non-Epson Media

    2. Press the button. When using non-Epson media, register a custom paper in Menu mode using the printer’s control panel and The settings you make from step 4 are registered print using the registered settings. The registered in the number you have selected here.
  • Page 54 Epson Stylus Pro 9860 User's Guide Paper Information Select the paper suction if necessary. Thin paper NARROW 1. Press the button to select PAPER Print a paper thickness test pattern. SUCTION, and then press the button. 2. Press the button to select a suitable 1.

  • Page 55: Maintenance

    Epson Stylus Pro 9860 User's Guide Maintenance Notes for when you are not using Maintenance the printer The print head nozzles are very small, thus, they can Daily Maintenance become clogged easily if dust gets on the print head. To avoid this, close the roll paper cover or the front cover when you are not using the printer.

  • Page 56: Replacing Ink Cartridges

    Epson Stylus Pro 9860 User's Guide Maintenance Replacing Ink Cartridges About ink cartridges Be sure to use the ink cartridges that are supported with this printer. Note: “Options and Consumable Products” on When you replace the ink cartridges while the printer is...

  • Page 57: Replacing Ink Cartridges

    Epson Stylus Pro 9860 User's Guide Maintenance ❏ Although nothing may be printed, the printer uses Replacing ink cartridges ink from all cartridges during head cleaning and other maintenance operations to keep the print Make sure the printer is on.
  • Page 58 Epson Stylus Pro 9860 User's Guide Maintenance Push the expended cartridge so the cartridge is Caution: slightly pushed out. Do not touch the green chip on the side of the cartridge. Doing so may prevent normal operation and printing. Hold the ink cartridge with the color label facing forward and then insert it into the slot as far as it will go until it clicks.

  • Page 59: Replacing The Maintenance Tank

    Epson Stylus Pro 9860 User's Guide Maintenance Replacing the Replacing the maintenance tank Maintenance Tank Be sure to use a maintenance tank that is supported with this printer. “Options and Consumable Products” on The maintenance tank absorbs ink discharged when page 50 cleaning the print head.

  • Page 60: Replacing The Cutter

    Epson Stylus Pro 9860 User's Guide Maintenance Insert the new maintenance tank into place as far Replacing the Cutter as it will go. When the paper cutter does not cut cleanly, it may be dull and require replacement. See the following section for the product code of the paper cutter that is supported with this printer.
  • Page 61 Epson Stylus Pro 9860 User's Guide Maintenance Press the button. The paper cutter holder stops at the replacement position. Note: Put the used cutter in a bag or the like, and To remove the cover, lower it with the knob, and dispose of it in accordance with local regulations.
  • Page 62 Epson Stylus Pro 9860 User's Guide Maintenance Align the downside of the cover and the cutter holder, and then press the cover firmly until it clicks. Turn the printer on. The cutter holder moves to the home position. Press the button.

  • Page 63: Adjusting The Print Head

    Epson Stylus Pro 9860 User's Guide Maintenance Adjusting the Print Head You may need to adjust the print head if white lines appear in your printed data or if you notice the print quality has declined. You can perform the following printer maintenance functions for maintaining the print head in consistently good condition to ensure the best print quality.

  • Page 64: Nozzle Check

    Epson Stylus Pro 9860 User's Guide Maintenance Press the button to display NOZZLE Nozzle check CHECK, and then press the button. This function checks the print head nozzles clogging by printing a nozzle check pattern. Perform head cleaning if you find that the nozzle check pattern is unexpectedly faint or has missing dots in the nozzle check pattern.

  • Page 65: Head Cleaning

    Epson Stylus Pro 9860 User's Guide Maintenance Cleaning the print head using the Head cleaning printer’s control panel This function cleans the surface of the print head. If you Press the button to enter the CLEANING find that the printed data is unexpectedly faint or dots in menu.

  • Page 66: Power Cleaning

    Epson Stylus Pro 9860 User's Guide Maintenance Power cleaning Automatic maintenance function If the nozzles are still clogged after performing head cleaning a few times, perform power cleaning. This printer has a capping function for maintaining the print head in consistently good condition to ensure the Press the button to enter the Menu mode.

  • Page 67: Print Head Alignment

    In this case, try UNI-D first, and then BI-D 2-COLOR. If you want to perform a highly accurate adjustment, try BI-D ALL. Setting the paper type and paper thickness Set the paper type for the Epson special media, and set the paper thickness for the non-Epson media. Alignment Explanation...

  • Page 68: Cleaning The Printer

    Epson Stylus Pro 9860 User's Guide Maintenance Set the number for #1 BK to #4 Y, and press the Cleaning the Printer button. Press the button to select BI-D To keep your printer in top operating condition, clean it 2-COLOR. Then press the button.

  • Page 69: Cleaning Inside Of The Printer

    Epson Stylus Pro 9860 User's Guide Maintenance Open the front cover and use a soft, clean cloth to Cleaning inside of the printer carefully clean away any dust or dirt inside the printer. If the print gets a scratch or smudge, follow the steps below to wipe off the smudge inside of the printer.

  • Page 70: Keeping The Printer

    Epson Stylus Pro 9860 User's Guide Maintenance If some powdery paper dust is accumulated on Keeping the Printer the platen, use something like a toothpick to remove it. When storing the printer, place it on a horizontal surface with the ink cartridges installed in the printer.

  • Page 71: If You Have Not Used Your Printer For More Than Six Months

    ❏ If the nozzles are still clogged after trying the Remove the roll paper and roll media adapter if instructions above, contact your Epson dealer. they are set in the printer. Remove the paper basket if it is installed.

  • Page 72: Transporting The Printer

    Epson Stylus Pro 9860 User's Guide Maintenance Transporting the printer Setting up the printer after transporting When you transport the printer, be sure to repack the printer using the original box and packing materials. The steps you need to take to set up the printer after...

  • Page 73: Problem Solver

    Epson Stylus Pro 9860 User's Guide Problem Solver Problem Solver Error Messages on the LCD Panel Error messages Messages are either status messages or error messages. Many common printer problems can be identified by the lights and messages on the LCD panel. See the following messages to solve problems.
  • Page 74 Epson Stylus Pro 9860 User's Guide Problem Solver Error messages Description What to do PAPER ERROR The paper is not loaded Press the button to release the paper presser, and LOAD PAPER CORRECTLY correctly. remove the paper. Then, set the paper correctly.
  • Page 75 F/W INSTALL ERROR The printer fails to update Turn the printer off, and then restart the printer. Then, UPDATE FAILED the firmware. update the firmware using EPSON LFP Remote Panel 2 RESTART THE PRINTER again. PRINTER ERROR The printer needs to be Turn the printer off, and after a while turn it on again.
  • Page 76 Epson Stylus Pro 9860 User's Guide Problem Solver Error messages related to the maintenance Error messages Description What to do PAPER SENSOR ERROR The loaded paper is not Press the button to clear the error. Press the PRESS THE BUTTON...
  • Page 77 MAINTENANCE TANK MAINTENANCE TANK REPLACE THE RIGHT SIDE MAINTENANCE TANK INK CARTRIDGE Non-genuine ink cartridge Replace the ink cartridge with a genuine Epson ink PLEASE USE GENUINE EPSON INK is installed. cartridge. CARTRIDGES “About ink cartridges” on page 56 “Replacing ink cartridges” on page 57...
  • Page 78 Epson Stylus Pro 9860 User's Guide Problem Solver Error messages Description What to do TAKE-UP ERROR The roll paper is not set to the Press the button to release the paper presser, and CHECK THE STATUS OF AUTO Auto Take-up Reel Unit...

  • Page 79: When The Maintenance Request Occurs

    Epson Stylus Pro 9860 User's Guide Problem Solver When the maintenance request occurs A maintenance request warns you to replace the consumables with a new one very soon. If MAINTENANCE REQUEST NNNN is displayed on the LCD panel, contact your dealer and tell them the maintenance request code. If you continue to use the printer, the service call error occurs.

  • Page 80: Troubleshooting

    Epson Stylus Pro 9860 User's Guide Problem Solver Troubleshooting You cannot print (because the printer does not work) Cause What to do The printer does not turn on. Is the power cord plugged into the electrical outlet or the printer? Make sure the power cord is securely plugged into the printer.

  • Page 81: The Printer Sounds Like It Is Printing, But Nothing Prints

    Are you using a genuine Epson ink cartridge? If you use the non-Epson ink cartridge, the prints may smear, or the color of the printed image may be changed because the ink end is not correctly detected. Be sure to use the correct ink cartridge.
  • Page 82 The paper is creased. Are you using the printer at normal room temperature? Epson's special paper should be used at normal room temperature (temperature: 15 to 25˚C, humidity: 40 to 60%). For information about paper such as thin paper from other manufacturers that requires special handling, refer to the relevant handling instructions.

  • Page 83: Feeding Or Ejecting Troubles

    RIP. Are you using the printer at normal room temperature? Epson special media should be used at normal room temperature (temperature:15 to 25˚C, humidity: 40 to 60%). For the appropriate temperature for non-Epson special media, see the instructions supplied with the paper.
  • Page 84 Epson Stylus Pro 9860 User's Guide Problem Solver Cause What to do The paper is jammed. To remove jammed paper, follow the steps below: 1. If roll paper is jammed, open the roll paper cover and cut the paper at the paper insertion slot.
  • Page 85 Epson Stylus Pro 9860 User's Guide Problem Solver Cause What to do The paper is jammed 4. Open the front cover if the paper is jammed inside the printer. Caution: Be careful not to touch the cables around the print head; otherwise, the printer may be damaged.

  • Page 86: Other Troubles

    Epson Stylus Pro 9860 User's Guide Problem Solver Other troubles Cause What to do Color ink runs out quickly even Color ink is consumed in print head cleaning. when printing black data. When print head cleaning is performed, all nozzles are cleaned so that ink for all colors is consumed.

  • Page 87: Where To Get Help

    Friday. Days and hours of support are subject to change Before Contacting Epson without notice. Toll or long distance charges may apply. If your Epson product is not operating properly and you Before you call Epson for support, please have the cannot solve the problem using the troubleshooting...

  • Page 88: Help For Users In Australia

    Help for Users in Australia 039-605007 039-600969 No.342-1, Guangrong Rd., Luodong Epson Australia wishes to provide you with a high level Township, Yilan County of customer service. In addition to your product 265, Taiwan documentation, we provide the following sources for...

  • Page 89: Help For Users In Singapore

    Epson Stylus Pro 9860 User's Guide Where To Get Help Phone: 1300 361 054 Epson Hotline (Phone): 84-8-823-9239 Fax: (02) 8899 3789 Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam We encourage you to have all the relevant information on hand when you ring.

  • Page 90: Help For Users In Hong Kong

    Phone: 080-30515000 Help for Users in Hong Kong Fax: 30515005 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Epson India Regional Offices: Technical Support Hotline Location Telephone Fax number...

  • Page 91: Help For Users In The Philippines

    Where To Get Help Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...

  • Page 92: Product Information

    Epson Stylus Pro 9860 User's Guide Product Information Maximum 2880 × 1440 dpi Product Information Resolution Print direction Bidirectional Control code ESC/P2 System Requirements for 256 MB for Main 65 MB for Network the Printer Driver Character tables PC 437 (US, Standard Europe)

  • Page 93: Electrical

    Epson Stylus Pro 9860 User's Guide Product Information Electrical Ink cartridges Rated voltage AC 100-240 V Colors Black Input voltage AC 90 to 264 V Cyan range Magenta Rated frequency 50 to 60 Hz Yellow range Light Cyan Input frequency 49.5 to 60.5 Hz...

  • Page 94: Environmental

    Epson Stylus Pro 9860 User's Guide Product Information Environmental Interface Your printer is equipped with a USB interface and an Temperature Operation 10 to 35ºC Ethernet interface. (50 to 95ºF) Print Quality 15 to 25ºC USB interface Guarantee (59 to 77ºF) Hi-Speed USB - Compatible with the USB 2.0...

  • Page 95: Software License Terms

    Epson Stylus Pro 9860 User's Guide Software License Terms Software License Terms Open Source Software Licenses Bonjour This printer product includes the open source software programs which apply the Apple Public Source License Version1.2 or its latest version ("Bonjour Programs").
  • Page 96 Epson Stylus Pro 9860 User's Guide Software License Terms 1.6 "Modifications" mean any addition to, deletion from, and/or change to, the substance and/or structure of the Original Code, any previous Modifications, the combination of Original Code and any previous Modifications, and/ or any respective portions thereof.
  • Page 97 Epson Stylus Pro 9860 User's Guide Software License Terms 2.3 Distribution of Executable Versions. In addition, if You Externally Deploy Covered Code (Original Code and/or Modifications) in object code, executable form only, You must include a prominent notice, in the code itself as well as in related documentation, stating that Source Code of the Covered Code is available under the terms of this License with information on how and where to obtain such Source Code.
  • Page 98 Epson Stylus Pro 9860 User's Guide Software License Terms 8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release, untested, or not fully tested works. The Covered Code may contain errors that could cause failures or loss of data, and may be incomplete or contain inaccuracies.
  • Page 99 Epson Stylus Pro 9860 User's Guide Software License Terms (c) automatically without notice from Apple if You, at any time during the term of this License, commence an action for patent infringement against Apple; provided that Apple did not first commence an action for patent infringement against You in that instance.

  • Page 100: Other Software Licenses

    Epson Stylus Pro 9860 User's Guide Software License Terms EXHIBIT A. "Portions Copyright (c) 1999-2003 Apple Computer, Inc. All Rights Reserved. This file contains Original Code and/or Modifications of Original Code as defined in and that are subject to the Apple Public Source License Version 2.0 (the 'License').
  • Page 101 Epson Stylus Pro 9860 User's Guide Software License Terms Altered versions--including, but not limited to, ports to new operating systems, existing ports with new graphical interfaces, versions with modified or added functionality, and dynamic, shared, or static library versions not from Info-ZIP--must be plainly marked as such and must not be misrepresented as being the original source or, if binaries, compiled from the original source.

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