Troubleshooting Port Security; Cannot Set The Port Security Mode; Cannot Configure Secure Mac Addresses - HP 5120 SI Series Security Configuration Manual

Port Control Type is Mac-based
802.1X Multicast-trigger is enabled
Mandatory authentication domain: NOT configured
Guest VLAN: NOT configured
Auth-Fail VLAN: NOT configured
Max number of on-line users is 256
EAPOL Packet: Tx 16331, Rx 102
Sent EAP Request/Identity Packets : 16316
EAP Request/Challenge Packets: 6
EAP Success Packets: 4, Fail Packets: 5
Received EAPOL Start Packets : 6
1. Authenticated user : MAC address: 0002-0000-0011
Controlled User(s) amount to 1
In addition, as NTK is enabled, frames with unknown destination MAC addresses, multicast addresses,
and broadcast addresses should be discarded.

Troubleshooting port security

Cannot set the port security mode

Symptom
Cannot set the port security mode.
[Switch-GigabitEthernet1/0/1] port-security port-mode autolearn
Error:When we change port-mode, we should first change it to noRestrictions, then change
it to the other.
Analysis
For a port operating in a port security mode other than noRestrictions, you cannot change the port
security mode by using the port-security port-mode command directly.
Solution
Set the port security mode to noRestrictions first.
[Switch-GigabitEthernet1/0/1] undo port-security port-mode
[Switch-GigabitEthernet1/0/1] port-security port-mode autolearn

Cannot configure secure MAC addresses

Symptom
Cannot configure secure MAC addresses.
[Switch-GigabitEthernet1/0/1] port-security mac-address security 1-1-2 vlan 1
Error: Security MAC address configuration failed.
EAPOL LogOff Packets: 2
EAP Response/Identity Packets : 80
EAP Response/Challenge Packets: 6
Error Packets: 0
190