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NOTICE This document contains proprietary information of Citizen Systems Japan Co, Ltd. No part of this document or its contents shall be used or reproduced without the express permission of Citizen Systems Japan Co, Ltd. ® CITIZEN is a registered trade mark of CITIZEN HOLDINGS CO., LTD., Japan.
• Do not put the printed circuit boards directly on the printer or on the floor. • When disassembling or reassembling, check wires for any damage and do not pinch or damage them. Also, run wires as they were. CL-E720DT...
Min. media thickness 0.0635 mm 0.0025" *1: Options can be separately purchased. *2: When a media pitch of less than 25.4 mm (1 inch) is used, set the “Small Media Adjustment” setting in the “Page Setup” menu to “ON”. CL-E720DT...
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Zebra programming language *3: The OCR font may have a low recognition rate according to the reader. *4: UFST and TrueType rasterizer are licensed from Monotype Imaging, Inc. ® *5: “PC866U Ukraina” is available for Datamax emulation only. CL-E720DT...
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EN60950-1, EN55022 (Class A), EN55024, EN61000-3-2, EN61000-3-3 GB4943.1-2011, GB9254-1998, GB17625.1-2003 Power consumption 120V: 56W (operating at 8 IPS at 12.5% printing duty), 3.1W (standby at LCD is OFF) 220V: 62W (operating at 8 IPS at 12.5% printing duty), 2.5W (standby at LCD is OFF) CL-E720DT...
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Power cord, “Shaft Holder” and “SA Paper Flange”, Cleaner head, “Manual User’s (CD-R)”, “Guide Quick-Start”, “Safety Instructions”, Label paper Options Auto-cutter unit, Peeler unit, Serial I/F board, Parallel I/F board, Wired LAN I/F board (multi-functional) Wireless LAN board (standard/multi-functional) CL-E720DT...
The unprintable areas on both sides apply to any size media. Media guide Maximum media width: 118 mm (4.65") Unprintable area Printable area (0, 0) Printing start position 2.5 mm (0.10") Reference end Direction of media feed 104.0 mm (4.09”) 11.5 mm (0.45”) CL-E720DT...
*2: Deviation of vertical positioning when printing position is set to 0. *3: Deviation of horizontal positioning when printing position is set to 0. *4: Deviation of vertical printing position when 100 mm is specified from the printing start position. CL-E720DT...
(Moveable range of the Media transparent sensor) -0.2 to 57.8 mm (-0.01 to 2.28”) (Moveable range of the reflective sensor) Printable area 2.5 mm (0.10") Maximum media width: 118 mm (4.65") Direction of media feed 104.0 mm (4.09”) 11.5 mm (0.45”) 1-10 CL-E720DT...
(SA Ref Sensor PCB) ................2-18 Head temperature sensor................2-20 PF motor temperature sensor..............2-21 2-2-5. Drivers........................ 2-23 PF motor driver..................2-23 Head driver ....................2-24 Buzzer driver ..................... 2-25 2-2-6. Other circuits ...................... 2-26 Power supply circuit................... 2-26 Reset circuit....................2-27 CL-E720DT...
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Specifications..................... 2-55 Signal line and pin assignment..............2-55 Protocol ..................... 2-56 2-4-4. Parallel Interface (Option) .................. 2-57 Specifications..................... 2-57 Signal line and pin assignment..............2-57 Parallel port status signals when an error occurs ........2-58 Compatible timing specification ..............2-58 CL-E720DT...
It converts AC input to DC24 V. SA Main PCB SA Head SA TRA Sen PCB (Transparent Sensor) SA Head Up Sensor PCB (Head Up Sensor) SA PF Motor Relay PCB SA Opepane PCB SA Ref Sensor PCB (Reflective Sensor) Unit Power Supply CL-E720DT...
Head” and printing is done. When the “SA PF Motor” turns clockwise, the media is fed backwards. SA Head Thermal Elements SA PF Motor SA Platen Media Gear PF Idle Motor Gear Gear PF1 Gear PF2 [Right side view] CL-E720DT...
[For label paper/tag with U-shaped notches] * Both sensors are used. Transparent Sensor hoto- Transparent transistor Sensor Reflective Sensor [For tag with black marks] * Reflective sensors alone is used. hototransistor LEDs Black mark Reflective Sensor Reflective Sensor CL-E720DT...
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Label U-shaped Black mark Label notch Label gap Media Liner Transparent and Reflective sensors Reflective sensor Transparent sensor Sensor to be Media Media used LEDs LEDs Reflective sensor Reflective sensor Media Sensor See Trough Reflect menu CL-E720DT...
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The amount of light is as follows (the largest amount is for “See Through): • Continuous media (None) < Black mark (Reflect) < Label/U-shaped notch (See Through) CL-E720DT...
The CPU on the “SA Main PCB” detects the up or down position of the head block by sensing the output from the head up sensor. Head Block Head Block "Up" position Photo- Interrupter SA Head Up Sensor PCB Head Block "Down" position Photo- Interrupter SA Head Up Sensor PCB (Head Up Sensor) SA Head Up Sensor PCB CL-E720DT...
Taward "0" Spring Head R Weak Spring Head L (Movable) (Fixed) Lever Head Balance Cam Head Balance SA Head (Media Width Adjustment Dial) Media (Narrow width) SA Platen Strong Taward "9" For wide media SA Head Media (Wide width) 2-10 CL-E720DT...
“SA Platen” (), viewing from the right side of the “SA Platen”. SA Lever Head Adjust 2 SA Head Holder (Fixed) For soft media Cam Head Adjust (Media Thickness Adjustment Dial) Bracket Head Supporting Thermal elements point SA Head Supporting Media point Groove SA Platen For hard media 2-11 CL-E720DT...
Controls the entire operations of the printer. It consists of CPU, ROM, RAM, FPGA, driver circuits, etc. (3) Operation panel (SA Opepane PCB) A panel used to indicate the operating status of the printer and to set specifications. It consists of 4 keys, 1 LED (Green/Red) and 1 LCD. 2-12 CL-E720DT...
This is the parallel I/F to transmit and receive parallel data between the printer and the host. It supports Centronics Compatible mode, NIBBLE mode and ECP mode. (11) Wireless LAN I/F (O p tion) This is a circuit that supports wireless LAN protocols (IEEE802.11n/IEEE802.11g/ EEE802.11b). 2-13 CL-E720DT...
(6) Stepping motor driver (For “SA PF Motor”) This is a circuit to drive the “SA PF Motor”. The “SA PF Motor” is a stepping motor. (7) Buzzer The buzzer is driven when an alarm, etc. occurs. 2-15 CL-E720DT...
187D0000h LCD Font Data (For downloading) (For CSA/CSE) 187DFFFFh 187E0000h Service Information (Backup) 187EFFFFh 187F0000h Service Information 187FFFFFh 18800000h Chinese Font (8M Bytes) 18FFFFFFh 20000000h Command RAM/Data RAM (Built-in CPU) 202FFFFFh 20300000h I/O (Built-in CPU) Reserved Area FFFFFFFFh 2-16 CL-E720DT...
[SA Main PCB] H: Head Down Head Block Head Block "Up" position Photo- Interrupter SA Head Up Sensor PCB Head Block "Down" position Photo- Interrupter SA Head Up Sensor PCB (Head Up Sensor) SA Head Up Sensor PCB 2-17 CL-E720DT...
When media runs out, since the light emitted from the LEDs directly falls on the transparent sensor continuously, media end can be detected. In this case, pin 96 (SNSTRA) of the CPU will go to “High” level. 2-18 CL-E720DT...
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95 (SNSREF). As to the current control of the LEDs, the operation is the same as for “Transparent sensor and reflective sensor (for detecting labels or U-shaped notches):” mentioned above. 2-19 CL-E720DT...
To recover from the error status, turn OFF the printer once and then turn it A reference voltage, i.e., an allowable temperature limit, is applied to pin 2 of the comparator (U7A), while the sensor output voltage (TMPHD) from the head temperature sensor is applied to pin 3. 2-20 CL-E720DT...
When the temperature of the “SA PF Motor” falls below 90 C (194 F), the LED and LCD returns to normal display, and printing automatically resumes. (Stops) Normal speed Normal speed Low speed 95°C 105°C 90°C Normal speed (Stop) (203°F) (Stop) (221°F) (194°F) 2-21 CL-E720DT...
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“Low” level. At this time, pin K1 (nTMPERR) is “Low” and the FPGA (U5) detects an abnormally high temperature. In this abnormal state, the printer stops +24V DC supply to the “SA PF Motor”. Also, it stops +24V DC supply to the “SA Head”. 2-22 CL-E720DT...
Buzzer will sound at the time of key operation or error occurrence. To sound the buzzer, the CPU (U1A) outputs a pulse from pin 137 (BUZZER). The transistor Q3 turns ON and OFF, and the buzzer sounds. +24V BUZZER P9_5 DTC114EM [SA Main PCB] 2-25 CL-E720DT...
“Unit Power Supply” resumes +24V DC and the printer automatically returns to the normal mode. * By setting the “LCD Standby” of the “System Setup Menu” to ON, the LCD display turns off for further power saving when the printer enters the power saving mode. 2-26 CL-E720DT...
CPU generates a 384 MHz internal clock and 64 MHz bus clock. The 64MHz bus clock is fed to the FPGA (U5) and SDRAM (U4). System Clock (48MHz) Bus Clock USB_X1 (64MHz) FPGA USB_X2 48MHz BUSCLK CLK1 CKIO BUSCLK (To SDRAM) Internal Clock (384MHz) [SA Main PCB] 2-28 CL-E720DT...
LED0_G LED/RED +5VIO DTC114TM LED1_R R209 Green (Power) R210 DTC114TM Red (Error) D201 [SA Main PCB] [SA Opepane PCB] * In power saving mode, +3VIO and +5VIO are not supplied. For details refer to “2-2-6(1) Power supply circuit”. 2-29 CL-E720DT...
A certain voltage is applied when R109 a USB connector is connected. VBUSIN0 USBVBUS0 R113 VBUS0 C135 U15A DTC115TM R114 C136 BA2903SFVM C137 R115 C138 USB I/F VBUS USBDM0 USBDP0 SHLD Diode Array (Transient Voltage Supressor) [SA Main PCB] 2-30 CL-E720DT...
Peeler CPTYP1 J301 74_D9 OPTION_TYPE1 +3.3V CPRTYP1 +5VIO +5VIO D3 R69 PEELER SENS SNSPEEL PEELSENS [SA Relay PCB] [SA Main PCB] * In power saving mode, +5VIO is not supplied. For details refer to “2-2-6(1) Power supply circuit”. 2-33 CL-E720DT...
CUTTH OPTION TYPE_0 L: When Cutter is installed. CPRTYP0 CPTYP0 8,9,10 74_D12 CPTYP1 74_D9 (from the Peeler) [SA Relay PCB] TMPCUT TEMP ERROR Detection +3.3V +3.3V FPGA TMPENB_CUT 71_A15 TMPCUT BA2903SFVM nTMPERR 21_K1 Error: Low [SA Main PCB] 2-34 CL-E720DT...
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U8B goes to “Low” level. At this time, pin K1 (nTMPERR) is “Low” and the FPGA detects an abnormally high temperature. In this abnormal state, the printer stops +24V DC (VMT) supply to the cutter. Also it stops +24V DC supply to the “SA Head” and “SA PF Motor”. 2-35 CL-E720DT...
In the case of continuous media, it is fed by a certain distance and then stops. • When “TEAR OFF” setting is enabled, media is fed to TEAR OFF position and stops there. 2-36 CL-E720DT...
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Once you have set to “Repeat Last One”, pressing the [MENU] key reissues the last label. However, in this case, to enter menu setup mode, you need to press and hold the [MENU] key for more than 4 seconds. 2-37 CL-E720DT...
The printer enters self print mode for self test printing, and then stops after printing. 3. To repeat self test printing, press the [FEED] ( ) key again. To exit from self print mode: Turn off the power. 2-38 CL-E720DT...
Then the printer enters menu setup mode for further menu operation. To exit from menu list print mode: In Main menu, press the [PAUSE] ( ) key twice. Machine Information Note: Citizen continually enhances its Model Number : CL-E720DT Serial Number : **-*******...
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: On IPv6 : On [Option Interface Menu] RS-232C Baud rate : 9600 bps RS-232C Parity : None RS-232C Length : 8 bit RS-232C Stop bit : 1 bit RS-232C X-ON : Yes <Example of Datamax emulation selected> 2-41 CL-E720DT...
Returns to previous item, or the value is incremented/changed. [MENU] Goes to the next item, or the value is decremented/changed. [PAUSE] ( ) Resets the printer, or exits from the current menu. ■ [STOP] ( Acts as the Enter key. 2-42 CL-E720DT...
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Cut Counter [MENU] Interface MENU [MENU] ■ STOP ( Option Interface [MENU] FEED ( Machine Info PAUSE ( ) [MENU] Test Mode [MENU] Global Config To exit from Factory/Service mode: In main menu, press the [PAUSE] ( ) key. 2-43 CL-E720DT...
) key to print the configuration settings. The current factory mode setting values are printed. To exit from menu mode: Press the [PAUSE] ( ) key several times until the printer exits from the “Test Mode” main menu. 2-44 CL-E720DT...
Chapter 2 Operating Principles 2-3. Operation Panel [Print sample] Machine Information Note: Citizen continually enhances its Model Number : CL-E720DT Serial Number : **-******* printers with new options and Boot Version : *.* settings based on our customer’s ROM Version...
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: On IPv6 : On [Option Interface Menu] RS-232C Baud rate : 9600 bps RS-232C Parity : None RS-232C Length : 8 bit RS-232C Stop bit : 1 bit RS-232C X-ON : Yes <Example of Datamax emulation selected> 2-46 CL-E720DT...
(+000 dot) (-32 to +32 mm, -1.26 to +1.26 inches) (Option) Mach Peel Pos -256 to +256dot Electrically shifts the peel position back and [Machine Peel Position] (+000 dot) forth. (-32 to +32 mm, -1.26 to +1.26 inches) (Option) 2-47 CL-E720DT...
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[Double Heat Menu] (Off) Heat” or not. DT Hot HeatRate -1.0 to +1.0% Adjusts the head temperature compensation [DT Hot HeatRate Adjust] (0.0%) coefficient for the head temperature 25C (77F) and higher. To increase the print darkness, increase the value. 2-48 CL-E720DT...
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Head Clean Msg 0 to 9999999 Designates the length where a head cleaning [Head Clean Message] (0000000m) message is to be printed. Print Prefer Darkness/Speed To put the priority on printing density or printing [Printer Preference] (Darkness) speed is selectable. 2-49 CL-E720DT...
7. Press the [PAUSE] ( ) key to return to “Factory Setup” menu. (To set other submenu, repeat from Step 2.) 8. Press the [PAUSE] ( ) key once again. The changed value is stored in the printer and the printer restarts internally. Then, the printer returns to normal operation. 2-50 CL-E720DT...
Example: Length 0123.456Km ■ To clear the service counter, press the [STOP] ( key. Cut Counter Displays the cut count since you reset it last. Example: Count ■ To clear the cut counter, press the [STOP] ( ) key. 2-51 CL-E720DT...
Then, the “SA PF Motor” turns to feed media forward or backward. (The ■ “SA PF Motor” turns each time you press the [STOP] ( ) key.) [When selecting “Head Check”] [When selecting “Motor Feed”] Feed Feed PASS Start Back 0000dots 2-52 CL-E720DT...
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) key to execute resetting. Length 0000.000 km 7. Press the [PAUSE] ( ) key twice to return to “Service Mode” main menu. 8. To check other submenu, repeat from Step 3. Otherwise, turn off the power to terminate Factory/Service mode. 2-53 CL-E720DT...
TCP, UDP Application layer: DHCP, HTTP, SNMP, Raw Socket Port Connector RJ-45 (2) Signal line and pin arrangement Pin No. Signal name Function Send (+) Send (-) Receive (+) Not used. Not used. Receive (-) Not used. Not used. 2-54 CL-E720DT...
SGND Signal ground Signal grounding line 8-13, Not used 15-19 (Factory use only ) Data Terminal Signal line that is active when the printer can Ready interface with the host 21-25 Not used 2-55 CL-E720DT...
DTR turns to “Low (Busy)” in the following conditions: • When the printer is in off-line mode. • When the remaining buffer is less than 128 bytes. (After DTR becomes “Low”, DTR retains “Low” until the remaining buffer becomes 1024 bytes or more.) 2-56 CL-E720DT...
Peripheral logic high (Pulled up to +5V at 10K resister.) 19-30 Ground for twisted pair return PRIME Input Printer reset FAULT Output Signal specifying printer error Signal ground Not used Pulled up to +5V at 10K resistor. SELECTIN Input Invalid (ignored) 2-57 CL-E720DT...
• Other Select: H L Fault: Conditions for Busy • Receive buffer full • Data being read • Error (4) Compatible timing specification [When power is on] (Timing to go on-line) Power On Reset BUSY SELECT 2-58 CL-E720DT...
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[While receiving PRIME signal] 10~15µsec or more PRIME BUSY Fault SELECT Note: If the PRIME signal width is 10 µsec or less, it is not accepted. BUSY goes to “High” when the PRIME signal is accepted by the printer. 2-59 CL-E720DT...
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Chapter 2 Operating Principles 2-4. Interface [Timing relationship between BUSY and ACK] Center BUSY About 2 µsec 2-60 CL-E720DT...
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Chapter 3 Disassembly and Maintenance HAPTER ISASSEMBLY AND AINTENANCE CL-E720DT...
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“SA Head” and “Cam Head Adjust”............3-30 Cam Head Balance ................... 3-32 3-6-13. SA PF Motor....................... 3-33 3-6-14. “SA Ref Sensor PCB” and “Spring Adjust Sensor L” .......... 3-34 3-6-15. Platen Drive Gears, “Lever Head Lock”, Frames and “Plate Peeler” ....3-36 CL-E720DT...
• Do not put the printed circuit boards directly on the printer or on the floor. • When disassembling or reassembling, check wires for any damage and do not pinch or damage them. Also, run wires as they were. CL-E720DT...
• FLOIL G-311S (by Kanto Chemical Co., Ltd.) 3-3-3. Quantity of lubricant Small quantity.. ..... About 1 drop. Ordinary quantity .. ..About 3 to 4 drops. About 0.2 mm thick for grease. Large quantity.. ..Apply sufficiently. CL-E720DT...
• The “SA Cover Frame” has two bosses that allow easy positioning of the “SA Head”. When mounting the “SA Head” with the 1 screw (BH M3.0x6 (NI)) (), be sure that it is securely engaged with the bosses. CL-E720DT...
“SA Platen” by lifting it upwardly. "SA Top Cover" Block Head Block SA Platen Note on reassembling: • After mounting the “SA Platen”, be sure that it is securely engaged with the main body. CL-E720DT...
Chapter 3 Disassembly and Maintenance 3-6. Disassembly, Reassembly and Lubrication 3-6. Disassembly, Reassembly and Lubrication [Disassembly Flowchart for Major Parts] CL-E720DT (See 3-5-1.) SA Head (See 3-5-2.) SA Platen (See 3-6-1.) “SA Top Cover” Block (“SA Top Cover” Block opened) (See 3-6-2.)
1. Remove the 2 screws (BH M3.0x8D) and detach the “Cover Front Top” in the direction shown by the arrow. 2. Remove the “Logo Citizen L” from the “Cover Front Top”. 3. Remove the “Cover Window” from the “SA Top Cover”.
1. Remove the 1 screw (BH M3.0x5K) and detach the “Cover PF Motor DT” upwardly. 2. Remove the 1 screw (NO2 BH M3.0x12D) and detach the “Cover PF Motor 2” () upwardly. NO2 BH M3.0x12D Cover PF Motor 2 BH M3.0x5K (SA Relay PCB) Cover PF Motor DT 3-11 CL-E720DT...
4. Remove the 1 screw (BH M3.0x5K) and 2 screws (BH M3.0x4 (NI)), slide the “Cover Steel L” backward (), and then detach it by lifting upwardly (). BH M3.0x4 (NI) Case BH M3.0x5K BH M3.0x4 (NI) Cover Steel L 3-13 CL-E720DT...
2. Disconnect the “SA Relay Cable” from the “SA Relay PCB”. 3. Remove the 4 screws (BH M3.0x4 (NI)) and detach the “SA Relay PCB”. H M3.0x4 (NI) "SA Main PC " lock H M3.0x5K J301 SA Relay Cable FFC Opepane H M3.0x4 (NI) SA Relay PC 3-14 CL-E720DT...
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SA Main PCB Plate I/F Cover Plate Main PCB Note on reassembling: • When the “SA Main PCB” is replaced with a new one, be sure to perform the transparent/reflective sensor adjustment. Refer to “3-7 Adjustment (Transparent/Reflective Sensor)”. 3-15 CL-E720DT...
• When mounting the “Frame Relay PCB”, fit its 2 holes to the bosses of the main body, referring to the magnified view. At this time, be sure that the part “A” of the “Frame Relay PCB” is correctly placed on the foot of the “Unit Mechanism”. [FRONT] Align. Label Mark 3-16 CL-E720DT...
10. Remove the 2 screws (BH M3.0x4 (NI)) and detach the “Plate Holder Paper R” from the bottom frame. BH M3.0x4 (NI) BH M3.0x4 (NI) BH M3.0x4 (NI) "Paper Holder" Block Frame Mechanism Plate Holder Paper R SA Power Cable BH M3.0x4 (NI) BH M3.0x4 (NI) "Unit Power Supply" Block AC Input Connector 3-17 CL-E720DT...
1. Remove the 3 screws (BH M3.0x4 (NI)) and detach the “Cover Lever”. 2. Remove the “SA Damper Shaft” and “Spring Damper” (2 pcs.) from the “Plate Holder Paper L”. BH M3.0x4 (NI) Cover Lever Spring Damper SA Damper Shaft Spring Damper Plate Holder Paper L 3-18 CL-E720DT...
(NI) PH (SW+PW) M4x6 Label Caution (CHINA) Plate Hinge R Frame Bottom Label Rating BH M3.0x5K BH M3.0x4 (NI) BH M3.0x8 Cover Steel R Note on reassembling: • Once the label is peeled off, it cannot be reused. 3-19 CL-E720DT...
1. Open the Head Block. 2. While pressing the part “A” of the “SA Platen”, raise its right end by about the indicated degrees. 3. Remove the “SA Platen” by lifting it upwardly. Head Block SA Platen Unit Mechanism 3-20 CL-E720DT...
BH M2.0x4 (NI) Unit Sensor U A’ B’ Notes on reassembling: • When mounting the “Unit Sensor U” (), insert its projections “A” and “B” into the corresponding holes “A’ ” and “B’ ” in the main body. 3-21 CL-E720DT...
If it is inserted upside down, the circuit is not electrically connected. • When the “SA TRA Sen PCB” is replaced with a new one, be sure to perform the sensor adjustment. Refer to “3-7 Adjustment (Transparent/Reflective Sensor)”. 3-22 CL-E720DT...
FFC TRA Sensor Tape Sensor Cable U Leaf Adjust Sensor U Spring Sensor Frame NO.0 TFH (PT4-0.5) M2.0x4 NO1 PHT M2.0x8 (NI) 2x5x0.3 (NI) BH M3.0x6 (NI) Cap Sensor Frame L Cap Sensor Frame R Plate Sensor Holder U 3-23 CL-E720DT...
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• Run the “FFC TRA Sensor” () as shown below. Pass it through the two slits (“A” and “B”) and the hook part. FFC TRA Sensor Cap Sensor Cable U Hook Slit "A" Slit "B" [Bottom View] [Bottom View] 3-24 CL-E720DT...
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Wire” (), and then hook the short end of the spring on the part “C” of the “Holder Sensor U” Block. Fixing the "Spring Sensor Frame" (Shorter slit) Cable wire for pulling Cover Head Wire "Holder Sensor U" Block Spring Sensor Frame 3-25 CL-E720DT...
C: Along the contacting surface (rear left). D: 3 surfaces on the “Shaft Head Holder” (). Hooks for “Spring Head Up” () (2 places) • When mounting the “Shaft Head Holder” (), be sure that its mounting direction is correct. 3-26 CL-E720DT...
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At this time, hook the “Spring Head Up” () so that its hook parts direct inward of the mechanism as shown below. (This can prevent unwanted noise that might occur when the “Unit Head” () is opened or closed.) Hook part Spring Head Up Hook part 3-27 CL-E720DT...
12. Remove the 2 screws (BH M3.0x3 (NI) and BH M3.0x6 (NI)), and detach the “SA HD Earth Wire”. BH M3.0x6 (NI) BH M3.0x3 (NI) BH M3.0x6 (NI) Guide Head Cable SA HD Earth Wire "SA Head" Block "5" (Media Width Adjustment Dial) SA Head Cable "5" Unit Head (Media Thickness Adjusment Dial) 3-28 CL-E720DT...
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4. After mounting the “SA Head” Block, set the Media width adjustment dial to “5” to give tension to the “SA Head” Block. Claw "SA Head" Block "0" (Media Width Adjustment Dial) Screw "9" to "5" (Media Thickness Adjusment Dial) Slit 3-29 CL-E720DT...
Spring Head Holder Sheet Cable Protect "Cam Head Adjust" Block Lever Head Adjust2 NO1 PHT M2.0x6 (NI) SA Lever Head Adjust 2 2x5x0.3 (NI) Spring Adjust Cam Cam Head Adjust Guide Head Adjust Spring 3x8x0.5 PHT (#2) M3.0x8 (NI) 3-30 CL-E720DT...
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• Clean the thermal element surface of the “SA Head” with the head cleaner. • After assembling the “SA Head”, perform test print in self print mode to check the print quality. (Refer to “2-3-2(1) Self print mode”.) 3-31 CL-E720DT...
• Once the label is peeled off, it cannot be reused. • When attaching the “Sheet Head Holder”, align its left rear corner with the two marking lines on the “SA Head Holder Base” as shown on the right. SA Head Holder Base 3-32 CL-E720DT...
(with Thermistor)” so that its letter “C” is located on the connector side of the “SA PF Motor (with Thermistor)”. • Mount the “SA PF Motor (with Thermistor)” on the frame so that its connector faces the front. 3-33 CL-E720DT...
NoO PH(4-0.3) M2x3 (NI) SA Ref Sensor PCB Guide Paper Set NO.0 PHT(BT#1) M2.0x3 Spring Friction Sen PG SA Ref Sensor Cable Plate Friction PG Spring Adjust Sensor L Shaft Sensor Guide Wire Tie BH M3.0x4 (NI) Holder Guide Sensor L 3-34 CL-E720DT...
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Press straight down. Holder Adjust Sensor L Slit Spring Adjust Sensor L • When the “SA Ref Sensor PCB” is replaced with a new one, be sure to perform the sensor adjustment. Refer to “3-7 Adjustment (Transparent/Reflective Sensor)”. 3-35 CL-E720DT...
Gear PF Idle Gear PF 2 5.2x10x0.25 E-Ring 4.0 Notes on reassembling: • Apply FLOIL G-311S to each gears and shafts marked with “ ”. • The gears have their own orientation except the “Gear PF Idle”. 3-36 CL-E720DT...
“Lever Head Lock”, and insert the other end into the hole in the “SA Main Plate R”. Also, mount the “Lever Head Lock” on the “SA Main Plate R” as shown below. Then, be sure that the lever moves smoothly. Lever Head Lock 3-37 CL-E720DT...
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• Stick the “Label Mark” so that its mark is aligned with the media guide end of the “Cover Head Wire” (a part of the “Unit Mechanism”). Plate Holder Paper L Cover Head Wire Unit Mechanism [FRONT] Label Mark Align. 3-38 CL-E720DT...
• SA TRA Sen PCB (Transparent sensor) “3-7(2-1) “Init Thru Sen” • SA Ref Sensor PCB (Reflective sensor) sensitivity adjustment” • SA Main PCB Init Refl Sen • SA Ref Sensor PCB (Reflective sensor) “3-7(2-2) Init Refl Sen • SA Main PCB sensitivity adjustment” 3-39 CL-E720DT...
3. Be sure that the first submenu “Init Thru Sen” is displayed. Factory Setup Init Thru Sen ■ 4. Press the [STOP] ( ) key to enter “Init Thru Sen” sensitivity adjustment mode. Init Thru Sen 3-40 CL-E720DT...
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10. Press the [PAUSE] ( ) key to return to “Factory Setup” menu. 11. Press the [PAUSE] ( ) key once again. The changed value is saved in the printer and the printer is restarted internally. Then, the printer returns to normal operation. 3-41 CL-E720DT...
1. Prepare recommended tag media or tag media to be used. 2. Correctly put the tag media (or continuous tag media) on the “SA Ref Sensor PCB” (Reflective sensor). In this case, keep away the black mark from the “SA Ref Sensor PCB”. 3. Close the Head Block. 3-42 CL-E720DT...
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Adjustment starts and the following screen is display. Now !! Executing 7. Be sure that adjustment is successfully completed and the following screen is displayed. (The value “123” is an example.) Finished DAC 123 3-43 CL-E720DT...
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9. Press the [PAUSE] ( ) key twice to return to “Factory Setup” menu. 10. Press the [PAUSE] ( ) key once again. The changed value is saved in the printer and the printer is restarted internally. Then, the printer returns to normal operation. 3-44 CL-E720DT...
) and ■ [STOP] ( ) keys. Then perform sensor adjustment. For details, refer to “2-3-3(3) How to change the settings in Factory mode” in Chapter 2. Paper jam Flashing in red Error • Remove the jammed media. Paper Jam CL-E720DT...
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• Power to the “SA Head” and “SA PF Motor” is shut off. System Fail (To resume, turn the power OFF and then ON.) Auto-cutter abnormality (foreign object etc.) Flashing in red Error (Option) Cutter Fail • Jamming, etc. CL-E720DT...
If it is not connect or is inserted upside down, no LED lights even if you turned ON the power. Also, nothing is displayed on the LCD. 5. Failure in the power supply circuit. 5. Replace the “Unit Power Supply”. CL-E720DT...
1. Set media correctly. 2. Is the media being used within 2. Use media within manufacturer's manufacturer's specifications? specifications. 3. Check the media feed mechanism and 3. Remove dust or foreign matter. media path for dust or other foreign matter. CL-E720DT...
[Bottom right of the “SA Main PCB”] 6. “SA Head” is broken. 6. Replace the “SA Head”. 7. Replace the “SA Head”. 7. Failure in the head driver circuit. 8. Replace the “SA Main PCB”. 8. Failure in the control circuit. (Continued) CL-E720DT...
2. Replace the “SA Head Up Sensor problem) 2. Is the protrusion (metal end) inserted into the photointerrupter of the “SA PCB”. Head Up Sensor PCB”? 3. Failure in the control circuit. 3. Replace the “SA Main PCB”. (Continued) CL-E720DT...
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“SA Ref Sensor PCB” to remove dust. 6. Failure in the reflective sensor. 6. Replace the “SA Ref Sensor PCB”. 7. Failure in the control circuit. 7. Replace the “SA Main PCB”. CL-E720DT...
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* If the adjustment ends abnormally (adjustment impossible), the LED flashes in red and “Failed” is displayed on the LCD. ■ 4. Press the [STOP] ( ) key. Then the printer internally restarts, and then enters the normal operation. 4-10 CL-E720DT...
3. Is the “FFC Opepane” inserted upside 3. Connect it in the right orientation. down? 4. Failure in the “SA Opepane PCB”. 4. Replace the “SA Opepane PCB”. 5. Failure in the control circuit. 5. Replace the “SA Main PCB”. 4-11 CL-E720DT...
To SA Relay PCB USB2.0 To SA Head Ethernet To Unit Power Supply Front To SA PF Motor [SA Relay PCB] To Peeler (Optional) To Cutter (Optional) J302 J303 J304 J301 (Not used) To SA Main PCB SA Relay PCB Front 4-12 CL-E720DT...
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Chapter 5 Parts Lists HAPTER ARTS ISTS CL-E720DT...
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Drawing No. 5 Parts List & Location for Unit PF..............5-20 Drawing No. 6 Parts List & Location for Unit Sensor U ............5-24 Drawing No. 7 Parts List & Location for Unit Opepane ............5-28 Drawing No. 8 Parts List & Location for Accessories ............5-31 CL-E720DT...
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Chapter 5 Parts Lists CL-E720DT Recommended Spare Parts List Revision Up List Sheet No. Rev. No. Date Mar. 20, 2015 CL-E720DT...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: Recommended Spare Parts List Sheet No. 1/1 Rev. No. 0 Item Q'ty/ Maint. Class Remarks Location Part No. Part Name Unit Worn Casual PWT20011-0 Unit Power Supply 2-13-1 PPS00152-0 SA Main PCB (200ENG)
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Chapter 5 Parts Lists CL-E720DT Drawing No. 1 Parts List & Location for General Assembly Revision Up List Sheet No. Rev. No. Date Mar. 20, 2015 Mar. 20, 2015 CL-E720DT...
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Chapter 5 Parts Lists DRAWING NO. 1 General Assembly (Rev. 0) (DRAW NO. 7) CL-E720DT...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: General Assembly Sheet No. 1/2 Drawing No. 1 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit Cover PF Motor 2 PBA00100-0 Cover Front PBA00094-0 Case PBA00093-0 Logo Citizen L...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: General Assembly Sheet No. 2/2 Drawing No. 1 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit 1-21 Unit Opepane (Ref. Drawing No. 7) Plate Holder Paper R PAC70073-0...
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Chapter 5 Parts Lists CL-E720DT Drawing No. 2 Parts List & Location for Unit Base Revision Up List Sheet No. Rev. No. Date Mar. 20, 2015 Mar. 20, 2015 CL-E720DT...
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Chapter 5 Parts Lists DRAWING NO. 2 Unit Base (Rev. 0) 13-1 13-2 (DRAW NO. 3) 5-10 CL-E720DT...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: Unit Base Sheet No. 1/2 Drawing No. 2 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit Unit Mechanism (Ref. Drawing No. 3) Frame Mechanism PAC60059-0 SA Relay PCB...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: Unit Base Sheet No. 2/2 Drawing No. 2 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit 2-20 Screw BH M3.0x6 (NI) E00530-060WF Screw PH (SW+PW) M3x5 E04030-050F Screw NO2 FH M3.0x6 (NI)
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Chapter 5 Parts Lists CL-E720DT Drawing No. 3 Parts List & Location for Unit Mechanism Revision Up List Sheet No. Rev. No. Date Mar. 20, 2015 5-13 CL-E720DT...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: Unit Mechanism Sheet No. 1/1 Drawing No. 3 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit Sheet Head Holder JM19204-0 Shaft Head Holder JM42007-0 Unit Head (Ref. Drawing No. 4)
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Chapter 5 Parts Lists CL-E720DT Drawing No. 4 Parts List & Location for Unit Head Revision Up List Sheet No. Rev. No. Date Mar. 20, 2015 Mar. 20, 2015 5-16 CL-E720DT...
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Chapter 5 Parts Lists DRAWING NO. 4 Unit Head (Rev. 0) 5-17 CL-E720DT...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: Unit Head Sheet No. 1/2 Drawing No. 4 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit Bushing Head JM11201-0 Plate Head Earth JM14105-0 Bracket Head JM14101-0 Guard Head Connector...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: Unit Head Sheet No. 2/2 Drawing No. 4 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit 4-21 Guide Head Cable JM14212-1 SA HD Earth Wire JM67750-2 Screw BH M3.0x3 (NI) E00530-030WF Screw BH M3.0x4 (NI)
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Chapter 5 Parts Lists CL-E720DT Drawing No. 5 Parts List & Location for Unit PF Revision Up List Sheet No. Rev. No. Date Mar. 20, 2015 Mar. 20, 2015 5-20 CL-E720DT...
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Chapter 5 Parts Lists DRAWING NO. 5 Unit PF (Rev. 0) 5-21 CL-E720DT...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: Unit PF Sheet No. 1/2 Drawing No. 5 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit SA PF Motor (with Thermistor) PPF80010-0 Plate Motor Bracket PAE00039-0 SA Main Frame L...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: Unit PF Sheet No. 2/2 Drawing No. 5 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit 5-21 Holder Guide Sensor L JM44207-0 Lever Head Lock JM44203-0 Spring Head Lock...
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Chapter 5 Parts Lists CL-E720DT Drawing No. 6 Parts List & Location for Unit Sensor U Revision Up List Sheet No. Rev. No. Date Mar. 20, 2015 Mar. 20, 2015 5-24 CL-E720DT...
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Chapter 5 Parts Lists DRAWING NO. 6 Unit Sensor U (Rev. 0) 5-25 CL-E720DT...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: Unit Sensor U Sheet No. 1/2 Drawing No. 6 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit SA Head Up Sensor PCB JM66715-1 SA Head Up Sensor Cable...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: Unit Sensor U Sheet No. 2/2 Drawing No. 6 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit 6-21 Screw NO.0 TFH (PT4-0.5) M2.0x4 E15920-040WF Screw BH M3.0x6 (NI)
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Chapter 5 Parts Lists CL-E720DT Drawing No. 7 Parts List & Location for Unit Opepane Revision Up List Sheet No. Rev. No. Date Mar. 20, 2015 5-28 CL-E720DT...
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Chapter 5 Parts Lists DRAWING NO. 7 Unit Opepane (Rev. 0) & " 5-29 CL-E720DT...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: Unit Opepane Sheet No. 1/1 Drawing No. 7 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit Sheet Ope-Pane PRN30010-0 Cover LCD PBA10002-0 Cover Ope-Pane PBA00095-0 Holder Ope-Pane Cover...
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Chapter 5 Parts Lists CL-E720DT Drawing No. 8 Parts List & Location for Accessories Revision Up List Sheet No. Rev. No. Date Mar. 20, 2015 5-31 CL-E720DT...
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Chapter 5 Parts Lists PARTS LIST for CL-E720DT TITLE: Accessories Sheet No. 1/1 Drawing No. 8 Rev. No. 0 Q'ty/ Location Part Name Part No. Remarks Unit 8-1-1 Cord Set CS87-00004605 For CSA -1-2 Cord Set CS87-00004848 For CSE -1-3...
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SA Main PCB (11/12) [Power Supply] ..................6-13 SA Main PCB (12/12) [LAN I/F]....................6-14 SA Opepane PCB ........................6-15 SA Relay PCB.......................... 6-16 SA Ref Sensor PCB ......................... 6-17 SA TRA Sen PCB........................6-18 SA Head Up Sensor PCB ......................6-19 CL-E720DT...
Chapter 6. Circuit Diagrams Inter Connection SA PF MOTOR (WITH THERMISTOR) PPF80010-** SA Head (200DPI)S PPM80015-** SA MAIN PCB (200ENG) PPS00152-** SA MAIN PCB (200CHN) PPS00218-** CL-E720DT...
/ 1G / 2G ( " " ) g i l g i l 1 5V 3G 4 Title ( " " ) MAIN PCB / HEAD, OPEPANE, BUZZER (6/12) Size Number Revision PPS00152-**, PPS00218-** Date: Sheet File: Drawn By: CL-E720DT...
SA Main PCB (7/12) [Ribbon, Cutter & Peeler] Rx/Cx ( " " ) & & *: Unit Ribbon is not used. Title MAIN PCB / RIBBON, CUTTER, PEELER (7/12) Size Number Revision PPS00152-**, PPS00218-** Date: Sheet File: Drawn By: CL-E720DT...
Chapter 6. Circuit Diagrams SA Main PCB (8/12) [PF Motor Drive & Option I/F] ( " " ) t s i Title MAIN PCB / PF MOTOR DRIVER, OPTION I/F (8/12) Size Number Revision PPS00152-**, PPS00218-** Date: Sheet File: Drawn By: 6-10 CL-E720DT...
SA Main PCB (9/12) [Media Sensors & Head Up Sensor] ( " " ) ( " " ) ( " " ) Title MAIN PCB / PAPER SENSOR, HEAD UP SENSOR (9/12) Size Number Revision PPS00152-**, PPS00218-** Date: Sheet File: Drawn By: 6-11 CL-E720DT...
Chapter 6. Circuit Diagrams SA Main PCB (11/12) [Power Supply] 100k Title MAIN PCB / POWER (11/12) Size Number Revision PPS00152-**, PPS00218-** Date: Sheet File: Drawn By: 6-13 CL-E720DT...
Chapter 6. Circuit Diagrams SA Relay PCB *: Unit Ribbon is not used. Title RELAY PCB Size Number Revision PPS00158-00 Date: Sheet File: Drawn By: 6-16 CL-E720DT...
Chapter 6. Circuit Diagrams SA Head Up Sensor PCB CN201 C201 C202 PI201 1000p 1000p SG-278 S3B-PH-K-S Title HEAD UP SENSOR PCB Size Number Revision JM66715-** Date: Sheet File: Drawn By: 6-19 CL-E720DT...
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A-1. SA Main PCB ......................AP-3 A-2. SA Opepane PCB ....................AP-5 A-3. SA Relay PCB......................AP-5 A-4. SA Ref Sensor PCB....................AP-5 A-5. SA TRA Sen PCB ....................AP-5 A-6. SA Head Up Sensor PCB ..................AP-6 AP-2 CL-E720DT...
Appendices A. Mounting Diagrams A-2. SA Opepane PCB (1) Parts side (2) Solder side A-3. SA Relay PCB A-4. SA Ref Sensor PCB D501 D502 CN501 A-5. SA TRA Sen PCB CN401 TR401 AP-5 CL-E720DT...
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