This chapter offers advice if you suspect a fault with your computer.
If in doubt
Turn off the computer and unplug all power cords before consulting your
supplier or maintenance provider. Make a note of any of the symptoms, error
codes, display messages etc., before calling.
This chapter is concerned mainly with problems caused by the
computer itself, although problems can often arise from other sources
such as your network cabling, operating system or application
Problems when starting
If you suspect a blown fuse
In the UK, and some other countries, mains plugs contain fuses. Your
Apricot computer is supplied with the correct power lead with an
appropriate fuse fitted for operation within the UK. If the fuse in the
system unit's mains plug blows when you turn it on, this may be
caused by an AC power surge, but is more likely a symptom of
problems with the computer or its peripherals. Follow these steps:
1. Turn off the computer and unplug all power cords.
2. Unplug all peripherals from the system, e.g. monitor.
3. Look for any obvious cause of the fault. If none is apparent,
4. If the replacement fuse blows, call your supplier or maintenance
5. If the replacement fuse does not blow, reconnect one peripheral
replace the blown fuse with one of the same rating, reconnect the
system power cord and try to turn it on again.
at a time and switch it on. Repeat this step for each peripheral in
T R O U B L E S H O O T I N G