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Infortrend EonStor DS 3000 Series Quick Reference Manual page 2

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Company Profile
Since its founding in 1993, Infortrend has been
delivering storage technology innovation and
performance to customers worldwide with
acclaimed quality and flexibility combined with
superior value. Based in New Taipei City and
trading as Public TPE: 2495, Infortrend stands
as one of the few fully integrated technology
firms in the world completely dedicated to
storage as well as related software and
services. Infortrend technology has become a
staple in a variety of industries and sectors,
including media and broadcast, research,
online gaming, and content hosting.
We research, design, and manufacture our
products in-house with complete control over
the entire process, leveraging leading
expertise in engineering, industrial design, and
production. As a result, Infortrend storage
solutions offer superior long term reliability
and peace of mind for businesses, enterprises,
and organizations of all sizes, which require
uninterrupted access to vital data.
Infortrend places an emphasis on bringing
customers choice and flexibility, with a product
range that meets diverse needs – from those of
small businesses to the largest-scale big data
applications and ever increasing demands for
cloud computing infrastructures. Attention to
detail and customer care translate into
products that are carefully balanced and
optimized to offer the finest performance,
dependability, and ease of access. This
approach extends to user interfaces and
software applications, which are also designed
by Infortrend professionals.
Our product portfolio continues to expand and
bring new innovations to the global storage
industry at competitive prices. Importantly,
Infortrend remains an entirely storage-focused
enterprise with highly open and personal
relationships with customers, distributors, and
technology partners. We operate with a very
Key Milestones, Awards and Achievements
•Infortrend introduces
®
SANWatch storage
management software
2007
2008
• EonStor B12F series wins
Best Choice award during
2003
Computex Taipei
•Infortrend announces
®
EonStor product line,
• Ranked #7 in Worldwide
Infortrend's first branded
External Disk Storage
product family
System Shipments by IDC
hands-on approach, and as storage is our
passion and sole purpose, we are able to
respond to evolving needs quickly and flexibly.
In 2014, we are advancing storage further,
bringing you an unmatched combination of
performance, quality, and value. Please feel
free to get in touch with us – Infortrend is your
storage specialist, and we are here when you
need us.
Mission Statement
Infortrend is a dedicated storage designer and
provider, and our purpose is to deliver you the
finest hardware and services. Our flexibility
and professionalism, drawing on over two
decades of focus on storage technology, mean
we create the tools our customers require and
offer innovation and performance that
empower you and enable new ways of
improving your productivity, whether as an
SMB or a large enterprise.
We are a compact team, and maintain direct
discourse with customers. We put your needs
first, leading to acclaimed quality and
compatibility. We design products for
enduring real world service, with each offering
long term dependability you can rely on, free
from worries to better center on the
applications that matter. Infortrend constantly
develops new features to make enterprise-
class storage more accessible. For example, we
are pioneering storage tiering event messages
on EonStor DS 3000, making a previously very
technical capability effortless to the widest
customer base possible.
In 2014, we are advancing storage further,
bringing you an unmatched combination of
performance, quality, and value. Please feel
free to get in touch with us – Infortrend is your
storage specialist, and we are here when you
need us.
• Infortrend introduces
Infortrend introduces automated storage tiering technology on
®
ESVA (Enterprise Scalable
the mid-range ESVA solution
Virtualized Architecture), a
• Infortrend launches ESVA Cluster File System for media/entertainment
revolutionary SAN storage
and HPC applications
architecture
• Infortrend opens Eastern regional office in the United States to serve
customers on the East Coast
• ESVA wins Best Choice award
• Infortrend listed in Everything Channel's CRN Data Center 100, a select
during Computex Taipei
group of technology vendors powering datacenters
2009
2010
• Infortrend introduces the EonNAS family, an advanced
unified storage solution
• Infortrend introduces the EonStor DS family
• Network Products Guide names the ESVA F60 Fibre
Channel storage solution a winner of the 2010 Best
Products and Services Award
• Infortrend CTO, Michael Schnapp, selected by Everything
Channel's CRN as one of the publication's Storage
Superstars of 2010
2011
2012
Infortrend listed in Everything Channel's CRN Data Center 100
®
for the second year running
• Infortrend launches two new product lines: EonNAS Pro and
EonNAS 1000 Series
• Benchmark Reviews awards their Golden Tachometer Award to
Infortrend EonNAS 1100
• Infortrend sign a distribution agreement with Russia's Merlion
• Infortrend EonStor DS Family now available in high-density
48-bay solutions
Worldwide Service and Support
Headquartered in Taipei, Infortrend operates
throughout the world with a network of
regional branch offices and channel partners.
Regional branch offices are located in the
USA, UK, Germany, China and Japan.
Infortrend employs a comprehensive support
network that delivers professional services,
around the world and around the clock.
Infortrend's storage experts can assist users
with system installation and configuration,
and provide prompt diagnosis and
troubleshooting if customers encounter
issues with their systems. Support activities
are coordinated by Infortrend's headquarters,
where support teams work in close
coordination with technology experts to
quickly resolve any issues.
Channel partners distribute our products in
major regions around the world and share
Infortrend's commitment to product
excellence. Infortrend cooperates closely
with channel partners to ensure they have all
necessary capabilities and know-how to
efficiently deliver Infortrend systems to the
market.
2014
2013
Introduced the high availability EonNAS 3000
series with active-active redundant controllers
Launched future-proof EonStor DS 3000 systems,
featuring modular hardware design

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