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Setup
IMPORTANT:
The HPE Synergy Gen10 compute module installation involves a minimum upgrade requirement for
component compatibility purposes. To ensure proper system functionality, you must update your
system to Release Set Version 3.00.20170707 (or later) before installing and operating your
compute module. Go to http://www.hpe.com/downloads/synergy and see the HPE Synergy
Firmware Update Overview guide at http://www.hpe.com/info/synergy-firmware-update-
overview-en for specific details on updating compute module components.
Optional services
Hewlett Packard Enterprise offers the HPE Foundation Care Next Business Day Exchange Service for
this product.
HPE Foundation Care Next Business Day Exchange Service provides a replacement product or part
delivered free of freight charges to your location the next business day after a call is opened and provides
support 24 hours per day, Monday through Sunday.
Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard
Enterprise products. Specifically targeted at products that can easily be shipped and on which you can
easily restore data from backup files, HPE Foundation Care Next Business Day Exchange is a cost-
efficient and convenient alternative to onsite support.
Replacement products or parts are new or equivalent to new in performance.
In addition, HPE Foundation Care Next Business Day Exchange provides electronic access to related
product and support information, enabling any member of your IT staff to locate commercially available
essential information.
For more information on HPE Foundation Care Next Business Day Exchange Service, see the Hewlett
Packard Enterprise website.
Optimum environment
When installing the gateway, select a location that meets the environmental standards.
•
Temperature requirements
•
Power requirements
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the gateway in a well-
ventilated, climate-controlled environment.
Configuration
System with no modules installed
WiFi option without extended ambient temperature
support
WiFi option with extended ambient temperature support -20°C to 60°C (-4°F to 140°F)
3G option
Temperature
Operating temperature of up to 60°C (140°F)
0°C to 45°C (32°F to 113°F)
-20°C to 45°C (-4°F to 113°F)
Setup
15
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