Problems with Connectivity
Connectivity Problems and Solutions
Problem
You cannot connect to the
reader through the USB port
You cannot connect to the
reader using a web browser.
You cannot load a security
certificate.
You assigned a static IP
address to the reader but
cannot connect the reader over
your network.
IF1 Fixed RFID Reader User Manual
When you troubleshoot problems with connectivity, make sure you know
your:
•
TCP/IP settings.
•
COM port settings for serial connections.
You should also make sure all physical network connectors and cables
are in good working order.
Solution
•
Make sure you downloaded the reader USB drivers.
•
Verify that your serial connection is configured to
115200, N, 8, 1, no flow control.
•
Verify that you have the correct IP address for the
reader.
•
If you access the Internet through a proxy server, make
sure you add the IP address of the reader to the
Exceptions list.
You must use a secure web browser connection to load
certificates.
Make sure that DHCP is disabled and that your TCP/IP
parameters are set correctly.
Chapter 4 — Troubleshoot and Maintain the Reader
55