2N SmartGate User Manual
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2N SmartGate User Manual

Umts + gsm gateway
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2N SmartGate
UMTS + GSM gateway
User Manual
Version:
1.0
www.2n.cz

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Summary of Contents for 2N SmartGate

  • Page 1 ® 2N SmartGate UMTS + GSM gateway User Manual Version: www.2n.cz...
  • Page 2 2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www. faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...".
  • Page 3 4.2 SMS Sending Input 4.3 Data connection using USB 4.4 SIM Card PIN protection 5. Technical Parameters 6. Supplementary Information 6.1 Troubleshooting 6.2 List of Abbreviations 6.3 Regulations and directives 6.4 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 3/81...

  • Page 4: Product Overview

    This chapter also includes safety instructions. Here is what you can find in this section: 1.1 Product Description 1.2 Changes 1.3 Terms and Symbols Used 2N TELEKOMUNIKACE a.s., www.2n.cz 4/81...

  • Page 5: Product Description

    You can send an SMS to a pre-programmed number using the SMS sending input. Version of SmartGate UMTS with Battery backup allows the function in case of power failure. Advantages of 2N ® SmartGate UMTS use Call cost cutting – the calls are routed to UMTS/GSM or analog network ®...

  • Page 6: Safety Precautions

    ® Do not switch on SmartGate UMTS near petrol stations, chemical facilities or sites where explosives are used. Any mobile telephone use prohibition based on RF energy radiation applies to 2N ® SmartGate UMTS too. ® SmartGate UMTS may disturb the function of TV sets, radio sets and PCs.
  • Page 7 1.2 Changes ManualVersion Amendments to Earlier Versions 1.0.0 The User Manual for SmartGate UMTS. Caution The manufacturer continuously meets customer requirements by ® improving the firmware. For the latest SmartGate UMTS processor firmware, programming tool and User Manual see www.2n.cz ®...

  • Page 8: Terms And Symbols Used

    Useful information for quick and efficient functionality. Note Routines or advice for efficient use of the device. Future functions ® Grey marked text in this document specifies functions of SmartGate UMTS which will be supported in the future. 2N TELEKOMUNIKACE a.s., www.2n.cz 8/81...

  • Page 9: Description And Installation

    This section describes the SmartGate UMTS product and its installation. Here is what you can find in this section: 2.1 Description 2.2 Before You Start 2.3 Mounting 2.4 Telephone line connection 2.5 SMS Sending Input Connection 2N TELEKOMUNIKACE a.s., www.2n.cz 9/81...
  • Page 10 UMTS/GSM gateway in white plastic cover, power supply, antenna and cables for connecting phone interfaces and PC ® SmartGate UMTS 's status is indicated by LED diodes on its front side. All possible states are described in the following figure. 2N TELEKOMUNIKACE a.s., www.2n.cz 10/81...
  • Page 11 The called subscriber hangs up (disconnection). The called number has too many digits (more than 30). The called number is barred. ® In case of call routing to SmartGate UMTS's FXO interface 2N SmartGate UMTS generate busy tone in any of the following cases: Line is not connected.
  • Page 12 Each tone has a different melody. Confirmation Confirms that the service password or parameter number entered is correct and has been accepted. Refusal Incorrect parameter number; Incorrect parameter value Transmitted when a parameter is cancelled with a Saving 2N TELEKOMUNIKACE a.s., www.2n.cz 12/81...
  • Page 13 Saving Parameter value entered is correct and has been saved 2N TELEKOMUNIKACE a.s., www.2n.cz 13/81...

  • Page 14: Before You Start

    (use the mounting pattern). This position is the best for signal reception because ® a vertical antenna is used. SmartGate UMTS can be operated in the horizontal position too where the UMTS/GSM signal is good. 2N TELEKOMUNIKACE a.s., www.2n.cz 14/81...
  • Page 15 Caution ® Check that you have everything needed for SmartGate UMTS start- up (SIM card, analogue phone set or FXO port of PBX, eventually PC etc.) 2N TELEKOMUNIKACE a.s., www.2n.cz 15/81...

  • Page 16: External Antenna Connection

    Select the required UMTS/GSM provider and SIM card services, such as call forwarding, call barring, preferred networks, SMS service centre, etc. ® in your mobile phone before inserting your SIM card in 2N SmartGate UMTS Power Supply Connection ®...
  • Page 17 Warning ® Do not activate the power supply until the antenna is connected to 2N SmartGate UMTS to avoid the UMTS/GSM module damage. For backup use only suggested type of accumulators NiMh size AA. Only this type of storage batteries is permitted for use!.When another type of...

  • Page 18: Telephone Line Connection

    Gateway for trunk line of PBX Link free trunk line of your PBX to FXS interface on SmartGate UMTS. Program PBX to route all UMTS/GSM calls to SmartGate UMTS. Incoming calls from UMTS/GSM network will be routed to PBX.
  • Page 19 SmartGate UMTS is very flexible thanks to his three routing tables. You can connect trunk and extension lines of one PBX to proper connectors on SmartGate UMTS. You can program the complex as follows: outgoing calls from PBX will be routed through trunk line to UMTS/GSM network.

  • Page 20: Sms Sending Input Connection

    2.5 SMS Sending Input Connection You have got a special connector for easy connection to SmartGate UMTS. The connector is equipped with screwing clamps to connect wires from a switching contact (device to be monitored). The other connector end can be connected to the ®...
  • Page 21 3. Configuration ® This section describes configuration of the product SmartGate UMTS Here is what you can find in this section: 3.1 Configuration 3.2 Table of Parameters 2N TELEKOMUNIKACE a.s., www.2n.cz 21/81...
  • Page 22 Make sure that a longer cable works properly to avoid errors at high transmission rates. 2N ® SmartGate UMTS Parameter Programming Most of SmartGate UMTS's parameters have such default values that meet most users' demands and need not be changed. Usually you have to program routing tables ®...
  • Page 23 Hang up to quit programming. During phone line programming mode is the LED 'UMTS/GSM Network' showing the signal strenght Example: Dial Confirmation Description Password entering, OK Transmission volume parameter, OK Set to medium level, saved Non-existent parameter number, refusal 2N TELEKOMUNIKACE a.s., www.2n.cz 23/81...

  • Page 24: Pc Based Programming

    SmartGate UMTS waits for about 3s after ® power up (all LEDs are on). If instructed so by the PCManager during this timeout, 2N ® SmartGate UMTS remains in this mode as long as it is necessary. If...

  • Page 25: Further Data Handling Options

    SmartGate. When the configuration in SmartGate should be changed, the configuration must be first loaded from SmartGate, than edited using PCManager and finaly loaded back to SmartGate. The groups of parameters are listed is in the left window of the program. All parameters are described in next part of this manual.

  • Page 26: Firmware Upgrade

    The UMTS/GSM module type and IMEI ID; The SIM card IMSI ID and selected SMS service centre necessary for SMS sending; ® The UMTS/GSM provider's name and signal strength received by 2N SmartGate UMTS - this information helps you find the optimum signal location (the information is updated in 10s intervals);...
  • Page 27 If there is more then one file in the PCManager directory, chose one of them. The ® upgrade takes place automatically. Do not switch your PC or 2N SmartGate UMTS off during the process of upgrading! Caution ®...

  • Page 28: Setting Options

    All programmable parameters are listed in this section. Each parameter is accompanied with the unit used, function number (if avaliable) for programming via a telephone line, description of SmartGate UMTS's behavior, setting options, setting step and default (initialization) value. Numeric parameters must be set in unit listed in the parameter description. For parameters with different setting are values defined in the parameters description (for phone line programming in parenthesis).
  • Page 29 Tariff pulse frequency (Function No.: 112) Tariff pulse frequency setting. Setting options: ® 16 kHz (0)- SmartGate UMTS transmits 16 kHz tariff pulses ® 12 kHz (1)- SmartGate UMTS transmits 12 kHz tariff pulses Default setting: 16 kHz Tone settings 2N TELEKOMUNIKACE a.s., www.2n.cz 29/81...
  • Page 30 Setting options: YES/NO Default setting: NO Dial tone – frequency 1[Hz] (Function No.: 120) ® Setting of frequency 1 of dial tone. This tone is generated after Off-Hook in case 2N SmartGate UMTS is ready to accept dialing. Setting options: 1-3400 Hz...
  • Page 31 Setting step: 1 Hz Default setting: 425 Hz Ringback tone - cadence (Function No.: 128) Ringback tone cadence setting. Setting options: OFF (0) -not generated, only network tone 1000/4000 ms (1) -cadence 1 s tone, 4 s pause 2N TELEKOMUNIKACE a.s., www.2n.cz 31/81...
  • Page 32 Ringing signal settings Ringing signal – frequency [Hz] (Function No.:140) Ringing signal frequency setting. Setting options: ® 25 / 50 Hz- SmartGate UMTS rings with 50 or 25 Hz on FXS interface Default setting: 50 Hz 2N TELEKOMUNIKACE a.s., www.2n.cz 32/81...
  • Page 33 „BabyCall" – Automatic call BabyCall number (Function No.: 180) A number to be dialed for the automatic call function. If this item is blank, the function is disabled. Setting options: 0-20 characters (0-9,*,#,+) Default setting: blank 2N TELEKOMUNIKACE a.s., www.2n.cz 33/81...

  • Page 34: Telephone Interface Fxo Parameters

    ® SmartGate UMTS is programmed as FXO gateway, parameter defines timeout ® for first dialing digit. After timeout SmartGate UMTS hangs up the line. Setting options: 1-255 s Step: 1 s Default setting: 15 s 2N TELEKOMUNIKACE a.s., www.2n.cz 34/81...
  • Page 35 Default setting: 15 s Signaling Busy tone detection (Function No.: 210) Set number of busy tone periods for detection of call disconnection from your PBX. The "0" setting disables busy tone detection. Setting options: 0-255 2N TELEKOMUNIKACE a.s., www.2n.cz 35/81...
  • Page 36 Setting options:YES/NO Default setting: NO Dial tone – frequency 1[Hz] (Function No.: 220) ® Setting of frequency 1 of dial tone. This tone is generated after Off-Hook in case 2N SmartGate UMTS is ready to accept dialing. Setting options: 1-3400 Hz...
  • Page 37 1500/3500 ms (3) -cadence 1,5 s tone, 3,5 s pause 2000/4000 ms (4) -cadence 2 s tone, 4 s pause Default setting: OFF Volumes Transmission volume (Function No.:190) See FXS interface parameters. Reception volume (Function No.:191) See FXS interface parameters. 2N TELEKOMUNIKACE a.s., www.2n.cz 37/81...
  • Page 38 FLASH to FXO interface. Setting options: 0-4 characters (0-9,*,#) Default setting: blank FLASH length [ms] (Function No.: 241) Time of current loop interruption (line On-Hook) during FLASH. Setting options: 100-1500 ms Step: 100 ms Default setting: 100 ms 2N TELEKOMUNIKACE a.s., www.2n.cz 38/81...

  • Page 39: Fxs Routing Table Parameters

    Set time limit for call Every table line includes a phone number prefix (of variable length) and other parameters. The parameters define SmartGate UMTS's behavior in case the beginning of the dialed number matches this prefix on the same table row. The table contains 120 rows for up to 120 different prefixes.
  • Page 40 Call enable (Function No.:391) This parameter allows/bars calls with corresponding prefixes. Setting options: YES(1)/NO(0) Default setting: YES Route to (Function No.: 392) The Route to parameter defines call routing corresponding to the row. Setting options: 2N TELEKOMUNIKACE a.s., www.2n.cz 40/81...

  • Page 41: Table Of Contents

    Add (Function No.: 396) The Add parameter is used for automatic call routing. A defined string (prefix) is added to the beginning of the number to be dialed. Setting options: 0-16 characters (0-9,*,#,+) Default setting: blank 2N TELEKOMUNIKACE a.s., www.2n.cz 41/81...

  • Page 42: Setting Step: 1

    Calls from FXO interface are routed according to "FXO calls rote to" parameter. You ® can set SmartGate UMTS as DialThru gateway or as gateway for extension line of PBX. You can program ME function for the DialThru gateway. 2N TELEKOMUNIKACE a.s., www.2n.cz 42/81...

  • Page 43: Setting Options

    UMTS/GSM call to ME number after defined number of rings. Then you can receive incoming FXO call on telephone line or in UMTS/GSM network. Blank parameter disables ME function. Setting options: 0-16 characters (0-9,*,#,+) 2N TELEKOMUNIKACE a.s., www.2n.cz 43/81...
  • Page 44 DTMF code for On-Hook (Function No.: 409) Using this code, you can terminate call to UMTS/GSM network, if busy tone detection ® SmartGate UMTS fails, or if connected equipment doesn't transmit busy tone. Setting options: 0-8 characters (0-9,*,#) Default setting: blank 2N TELEKOMUNIKACE a.s., www.2n.cz 44/81...
  • Page 45 Default setting: NO Remove (FunctionNo.: 495) The Remove parameter is used for automatic call routing. A defined count of digits (prefix) is removed from the number beginning. Setting options: 0-20 Setting step: 1 Default setting 0 2N TELEKOMUNIKACE a.s., www.2n.cz 45/81...

  • Page 46: Setting Step

    All parameters related to the dialed number and call routing are arranged in three routing tables. Each table pertains to one interface: FXS, FXO and UMTS/GSM. ® Incoming calls from UMTS/GSM contain the CLI. According to received CLI 2N SmartGate UMTS can do following: Reject the call;...
  • Page 47 CLI's. If parameter "Substring" = 0, you must fill prefix as you see it on display of your mobile phone - It means inclusive of + and ® international prefix if they are included. If parameter "Substring" > 0, 2N SmartGate UMTS searches filled prefix as substring of the received CLI, but max.
  • Page 48 Default setting: blank Substring (Function No.: -) ® Parameter is used to make filling CLI prefix easier. If parameter "Substring" > 0, 2N SmartGate UMTS searches filled prefix as substring of the received CLI, but max. to position given by "Substring" parameter. Positions are counted from zero.

  • Page 49: Sms Sending Input Parameters

    Set the SMS activation time necessary for SMS sending. This parameter prevents SMS sending in the event of short-time activation. If a "0" is selected, SMS is sent immediately upon the input activation. Setting options: 0-25500 ms Setting step: 100 ms Default setting: 0 ms 2N TELEKOMUNIKACE a.s., www.2n.cz 49/81...
  • Page 50 CLIR - incognito (Function No.:701) Sets the calling line identification restriction (CLIR) for outgoing calls from SmartGate UMTS. Attention, before enabling it is necessary to activate this feature by UMTS/GSM operator, otherwise outgoing calls can be rejected by UMTS/GSM network.
  • Page 51 Code of network function must be terminated with "#" symbol. ATTENTION - find out if you have to pay for this function. Every check can lower your credit. Setting options: 0-8 characters (0-9,*,#,+) Default setting: blank 2N TELEKOMUNIKACE a.s., www.2n.cz 51/81...

  • Page 52: Service Parameters

    SmartGate UMTS firmware version - SmartGate UMTS central processor program version. The manufacturer can issue upgrades to extend functions. To load ® new firmware into SmartGate UMTS use the Upgrade function. Keep communicating with the manufacturer. 2N TELEKOMUNIKACE a.s., www.2n.cz 52/81...
  • Page 53 Call table initialization GSM ( Function No.: -) Initialization of all parameters related to UMTS/GSM routing table. Initialization of GSM & SIM (Function No.: -) Initialization of all parameters related to the UMTS/GSM network and SIM card (except the PIN code). 2N TELEKOMUNIKACE a.s., www.2n.cz 53/81...

  • Page 54: Security Parameters

    It is applied only if the SIM card is PIN secured. If the given PIN fails to match the SIM, ® it is deleted automatically. If entered via a telephone line upon 2N SmartGate UMTS start, the PIN is stored automatically.

  • Page 55: Function And Use

    4. Function and Use ® This section describes the basic and extending functions of the product 2N SmartGate UMTS Here is what you can find in this section: 4.1 Voice function 4.2 SMS Sending Input 4.3 Data connection using USB 4.4 SIM Card PIN protection...

  • Page 56: Voice Function

    Outgoing and incoming call establishing procedures is for illustration described for analog phone connected to FXS interface and extension line of PBX connected to FXO interface on SmartGate UMTS. In case of other equipment connection, please check SmartGate UMTS's function by connecting a phone.
  • Page 57 If the BabyCall function is enabled on FXS interface, a pre-programmed timeout is ® counted down after off-hook. If you don't start dialing within this timeout, 2N SmartGate UMTS signals dialing end and starts to establish a call to the pre- ®...

  • Page 58: Tariff Pulses 16 Or 12 Khz

    FXS interface – the phone starts to ring. ® If there is no call connection before the pre-programmed number of rings, 2N SmartGate UMTS simultaneously establishes call to UMTS/GSM network. Some timeout take place between UMTS/GSM call establishing start and ringing of mobile phone.
  • Page 59 Prefix of dialed number is compared with filled rows of FXO routing table. The call is rejected or routed to UMTS/GSM network according to the routing table. ® If the called subscriber is available, you can hear the ringing tone. If not, 2N SmartGate UMTS hangs up.
  • Page 60 PBX to route UMTS /GSM calls to SmartGate UMTS. We strongly recommend to check SmartGate UMTS's function by connecting a phone in case of interconnection with PBX trunk line.

  • Page 61: Configuration Of Network Services

    Hook off the telephone, you can hear the dial tone. Enter the Star-Hash code described below. Wait for information tone. You may wait about 3 seconds. Hook on. Information tones: Confirmation - OK: Confirms that the service was configured correctly. 2N TELEKOMUNIKACE a.s., www.2n.cz 61/81...

  • Page 62: Call Forwarding

    Data: Fax: Call forwarding unconditional If activated, incoming calls will be always forwarded to the configured telephone number. Activation for all call types: <Telephone number> Activation for selected call type: <Telephone number> <Call type> Deactivation: 2N TELEKOMUNIKACE a.s., www.2n.cz 62/81...
  • Page 63 Status check: Call forwarding if busy If activated, incoming calls will be forwarded to the configured telephone number if there is call in progress on SmartGate UMTS. Activation for all call types: <Telephone number> Activation for selected call type: <Telephone number>...

  • Page 64: Call Waiting

    If the call waiting is activated the incoming call isn't refuse if there is call in progress on SmartGate UMTS. If there is the other incoming call during connected call it will be indicated by tone. See 0. for multiple calls management.

  • Page 65: Call Hold

    To place all held calls to active calls and set up conference call dial: ® To connect the two calls (active and held) and disconnect the 2N SmartGate UMTS from both calls dial: 2N TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 66: Sms Sending Input

    Caution Do not use in life-supporting or property-protection applications ® because of the character of SMS service and 2N SmartGate UMTS equipment. The manufacturer shall not be liable for health and property damage incurred as a result of SMS sending failure.

  • Page 67: Internet Connection Setting

    For profile setting you have to fill the name of profile and the Access point name – APN (e.g 'internet'). For some providers is necessary to set Username and Password. All this information are to be obtained from you internet provider. 2N TELEKOMUNIKACE a.s., www.2n.cz 67/81...

  • Page 68: Sms Sending And Receiving

    6. Confirm the saving of your profile (OK). You will be connected to internet automatically. SMS sending and receiving Program AirCard Watcher supports sending and receiving SMS – select menu Express . Simple SMS application is activated. 2N TELEKOMUNIKACE a.s., www.2n.cz 68/81...

  • Page 69: Sim Card Pin Protection

    4.4 SIM Card PIN protection FIf a SIM card is PIN-protected and the PIN is not programmed in SmartGate UMTS, UMTS/GSM LED indicates the state and the PIN tone is transmitted on telephone line. PIN Entering by PCManager Like other parameters, the PIN code can be entered using a PC programming tool. The ®...

  • Page 70: Automatic Pin Entering

    If you hear the PUK tone in a while, you have entered a wrong PIN and the SIM card is blocked. Use the mobile phone to unblock the SIM card. A correctly entered PIN is stored in SmartGate UMTS's memory as if you had programmed it using the PCManager. The PIN will be entered automatically upon ®...

  • Page 71: Technical Parameters

    EDGE Class 12, 4+2, max 236 kbps UMTS/HSDPA cat.8, MS Class A (Simultaneous Voice and Data), max 3,6 Mbps downlink, 384 kbps uplink Antenna: 850/ 900/ 1800/ 1900/2100 MHz 50 Ω SMA antenna connector SIM card: 3V/1,8 plug-in 2N TELEKOMUNIKACE a.s., www.2n.cz 71/81...
  • Page 72 Telephone Interface FXO (for PBX extension line) Interface type: 2-wire analog, FXO Telephone connector type: RJ 12, 6/2 Line impedance: Zr (TBR21) or 600 Ω (According to model of Gateway) On-hook DC resistance: 1 MΩ 2N TELEKOMUNIKACE a.s., www.2n.cz 72/81...
  • Page 73 Interface type: USB 1.1 Connector: USB type B Others Dimensions (w/o connectors): 170 x 130 x 45 mm Operating temperature: 0ºC to 45ºC Operating status signaling: 4 LEDs (on, UMTS/GSM network, line, data) Signal strength indicator 2N TELEKOMUNIKACE a.s., www.2n.cz 73/81...

  • Page 74: Supplementary Information

    6. Supplementary Information ® This section describes supplementary information of the product 2N SmartGate UMTS Here is what you can find in this section: 6.1 Troubleshooting 6.2 List of Abbreviations 6.3 Regulations and directives 6.4 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 75: Troubleshooting

    All LEDs are on. No call is currently in progress. ® SmartGate UMTS is in the special PCManager-based programming mode - exit the PCManager to reset SmartGate UMTS ® Try to switch SmartGate UMTS off and on, the LEDs should go off in 3s and signal the status of SmartGate UMTS ®...
  • Page 76 Check the COM parameters (1200-115200 bps, 8N1). ® SmartGate UMTS is not registered to UMTS/GSM network. A dialing or outgoing call establishing process takes place on SmartGate UMTS. An incoming call is ringing on SmartGate UMTS. 2N TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 77: List Of Abbreviations

    RS-232C A PC serial port standard. SIM (Subscriber Identity Module) – A chip-equipped module to be inserted in a UMTS/GSM device for identification. SmG – 2N® SmartGate UMTS SMS (Short Message Service) – A term for the system and one unit (message). SW – Software.
  • Page 78 Commission Regulation (EC) No. 1488/94 as well as Council Directive 76/769/EEC and Commission Directives 91/155/EEC, 93/67/EEC, 93/105/EC and 2000/21/EC Directive 2012/19/EC of the European Parliament and of the Council of 4 July 2012 on waste electrical and electronic equipment. 2N TELEKOMUNIKACE a.s., www.2n.cz 78/81...

  • Page 79: General Instructions And Cautions

    The consumer shall, at its own expense, obtain software protection of the product. The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software. 2N TELEKOMUNIKACE a.s., www.2n.cz 79/81...

  • Page 80: Electric Waste And Used Battery Pack Handling

    Make sure that the devices to be disposed of are complete. Do not throw battery packs into fire. Battery packs may not be taken into parts or short-circuited either. 2N TELEKOMUNIKACE a.s., www.2n.cz 80/81...
  • Page 81 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Phone: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.cz v1.0 2N TELEKOMUNIKACE a.s., www.2n.cz 81/81...

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