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2N EasyGate IP User Manual
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2N EasyGate IP User Manual

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Summary of Contents for 2N EasyGate IP

  • Page 1     2N® EasyGate IP User Manual             v.1.6.0 www.2n.com...
  • Page 2 2.7 Connection of Extending Modules • 3. Phone Line Tones – Operational Tones • 4. Web Interface Login • 4.1. 2N® Elevator Center • 4.2 2N® EasyGate IP – Web Configuration Utility • 5. Configuration • 5.1 Status • 5.1.1 LED •...
  • Page 3 2N® EasyGate IP User Manual • 5.6.7 SMS • 5.7 SMS / Setting • 5.7.1 Commands • 5.7.1.1 List of Parameters • 5.7.2 Events • 5.7.3 Digital Input • 5.8 Telephony / Dialing • 5.8.1 Babycall • 5.8.2 Pulse Dialing •...
  • Page 4 2N® EasyGate IP User Manual • 8.1 Troubleshooting • 8.2 Directives, Laws and Regulations • 8.3 General Instructions and Cautions 4 /  127...

  • Page 5: Product Description

    1.3 Terms and Symbols Used 1.1 Product Description ®  EasyGate IP is designed primarily for voice transmission over VoIP (or VoLTE, GSM, UMTS) between a mobile network and a connected FXO-equipped terminal (PBX, phone, lift ® communicator, answering machine, etc.). When connected to the 2N...

  • Page 6: Components And Associated Products

    VoIP calls), we recommend that you deactivate the data services on the SIM card used. 1.2 Components and Associated Products Main Units ® • EasyGate IP Lift, LTE, VoIP, FXS port, Aku+, 100-240V/1A E/US/AU, with cable Part No. (no plug) 5023001E, •...
  • Page 7 2N® EasyGate IP User Manual Main Units Part No. ® •  EasyGate IP Lift, LTE, VoIP, FXS port, 5023201US Aku+,100-240V/1A,with cable (no plug) • IP gateway for voice transmission with FXS interface • with module  EC25AFFA ® Part No. •...
  • Page 8 2N® EasyGate IP User Manual Accessories ® •  EasyGate IP – RJ11 to FXS adapter • reduction RJ11 / FXS Part No. 5029001 Part No. • Power Cable Adapter with EU plug 5029003E • 1.8 m length Part No. •...
  • Page 9 2N® EasyGate IP User Manual Accessories Part No. • Power Cable Adapter with AU plug 5029003AU • 1.8 m length Part No. • GSM/UMTS/LTE Antenna 22041579 • SMA connector, 10m cable • 9 dB, for higher signal quality Part No. 5029010 •...

  • Page 10: Terms And Symbols Used

    2N® EasyGate IP User Manual Associated Devices • Lift1 – cabin audio unit • Basic model (fully extendable) Part No. 919640 • Provides automatic dialing of up to six numbers • Factory default announcements are played back • Lift identification message customization option •...
  • Page 11 2N® EasyGate IP User Manual  Caution • Important information for system functionality.  • Useful information for quick and efficient functionality.  Note • Routines or advice for efficient use of the device. 11 /  127...

  • Page 12: Device Installation

    • 2.7 Connection of Extending Modules 2.1 Before You Start Product Completeness Check ® Before starting the installation, check whether the 2N  EasyGate IP package includes all the items listed below: ®  EasyGate IP product 1x wall / DIN rail bracket Dowel (6 mm) with screws (4.5 x 40 mm)

  • Page 13: Installation Conditions

    2.2 Mechanical Installation: ® EasyGate IP is designed for mounting on a vertical surface using a DIN rail bracket (35 mm) or a wall bracket using screws fitted to the bracket mounting holes.  13 /  127...

  • Page 14: Din Rail Mounting

    EasyGate IP from the top into the bracket profile (A) and fit its position with a screw (B). 2.3 Electric Installation ®  EasyGate IP consists of a VoIP gateway in a black case, removable antenna and phone / PC / power supply connecting cables. ® To put 2N  EasyGate IP in operation, connect the device to the power supply, connect an...
  • Page 15  Caution ® • EasyGate IP may not work properly if an adapter with incorrect values is used. ® An error-free operation of 2N EasyGate IP is ensured only if an adapter supplied by 2N is used. If other adapters are used, 2N cannot guarantee error-free operation of the device.

  • Page 16: Antenna Connection

    Remember to set provider services such as call forwarding, call barring, preferred networks, SMS ® center, etc. in your mobile phone, for example, before inserting the SIM card in 2N EasyGate IP. Unlock the SIM card by entering the PIN on the appropriate SIM card in the Network configuration section (refer to 5.2.1...

  • Page 17: Pbx Connection

    FXO interface.  PBX Connection ® Connect 2N  EasyGate IP to an unused line of your PBX (FXO). Configure the PBX in such a ® manner that the outgoing GSM calls are routed to 2N  EasyGate IP.
  • Page 18 Device on/off switch. 2.5 Overview of LED Indicators The status of 2N EasyGate IP is signaled by the LED indicators on the device upper side. Refer to the table below for the statuses. LED Indicators •...
  • Page 19 PUK to unlock it • Continuous flashing –  two unsuccessful PIN entering attempts.   EasyGate IP does not allow another attempt to avoid SIM card blocking.  • You can use your mobile phone for another entering of the PIN code.
  • Page 20 Blue 0.25 s, pause 2.5 s – IP address assigned, data unavailable (check device APN settings or provider’s data availability) • Blue 0.5 s/0.5 s – data available, 2N Elevator Center disabled or device not added to EC account, SIP not registered •...

  • Page 21: Reset Button Function

    2N® EasyGate IP User Manual • Green twice in 2.75 s (0.25 s/0.25 s) – data available, 2N Elevator Center disabled or device not added to 2N Elevator Center account, SIP registration in progress, but SIP not registered (check SIP settings)
  • Page 22 ® • The red wire connection prevents the lighting up of the emergency lights while 2N EasyGate IP is fed from the power supply. This avoids discharging of the batteries ® that back up 2N EasyGate IP at power outages.
  • Page 23 2N® EasyGate IP User Manual    Figure: Wiring Diagram 23 /  127...
  • Page 24 2N® EasyGate IP User Manual 3. Phone Line Tones – Operational Tones ® EasyGate IP sends tones to the phone line that indicate its operational status. Refer to the list below for behavior at factory default values. The tone frequency is 425 Hz. •...
  • Page 25 2N® EasyGate IP User Manual US Versions (Part Nos. 5023001US, 5023011US, 5023101US, 5023111US, 5023201US, 5023202US) Dial Tone Busy Tone Continuous Tone Ring Frequency 1 [Hz] Frequency 2 [Hz] – Modulation [ms/ms] continuous 375/375 – 2000/4000 AU Versions (Part Nos. 5023001AU, 5023011AU, 5023101AU, 5023111AU)

  • Page 26: Web Interface Login

    Elevator Center, a licensed cloud service, is used for 2N EasyGate IP remote management and web interface access. Contact your 2N distributor for the service access data.  The user account will be blocked for a minute following the third unsuccessful login attempt.
  • Page 27 2N® EasyGate IP User Manual • Select the target folder for the utility installation. • Select Start Menu (optional). • Select other available tasks – create a shortcut icon (optional). • Confirm the installation. 27 /  127...
  • Page 28 Once the device is added to 2N  Elevator Center, the USB connection is automatically disabled. • Open the installed application 2N EasyGate IP Web Configuration Utility. ® If 2N EasyGate IP is already connected via USB, its web page will be displayed automatically: 28 /  127...
  • Page 29 EasyGate IP restart, for example, close and restart the 2N EasyGate IP software. For the first login, enter Admin (or admin) as the user name and 2n as the password. You will be prompted to change the default password upon your web interface login to be able to edit configuration.
  • Page 30 2N® EasyGate IP User Manual 5. Configuration ® The following subsections describe the programmable parameters and functions of 2N EasyGate IP. Every configuration change requires saving or device restart. The fields with invalid values are marked red. Changes with invalid values cannot be saved. No change will be set without saving. ...
  • Page 31 2N® EasyGate IP User Manual • 5.6.4 Password • 5.6.5 Synchronization • 5.6.6 Factory Reset • 5.6.7 SMS • 5.7 SMS / Setting • 5.7.1 Commands • 5.7.1.1 List of Parameters • 5.7.2 Events • 5.7.3 Digital Input • 5.8 Telephony / Dialing •...
  • Page 32 2N® EasyGate IP User Manual 5.1 Status ® The Status folder is also used as the home page after the 2N EasyGate IP web interface login. There is a list of 8 configurable sections to the left. Page refresh, language/password change and web interface logout can be found in the right-hand upper corner.
  • Page 33 Internet does not work. • In case the APN is completed incorrectly, Data Disconnected will be displayed and ® EasyGate IP will be restarted automatically in aprox. 5 minutes. • My2N – information on My2N connection. •...
  • Page 34 2N® EasyGate IP User Manual 5.1.1 LED The LED menu informs about the status of the device LED indicators and is used for remote control where the device cannot be checked physically. Refer to 2.5 Overview of LED Indicators for LED indicator details.
  • Page 35 2N® EasyGate IP User Manual 5.2 Network • 5.2.1 SIM1 • 5.2.2 SIM2 • 5.2.3 VoLTE • 5.2.4 WWAN 5.2.1 SIM1 This folder helps you set the SIM card inserted in SIM1, activate the card and set the Provider APN parameter. SIM1 is used for the primary SIM card.
  • Page 36 2N® EasyGate IP User Manual  Caution • We recommend that you change the PIN code on a regular basis to protect your data and use the SIM card safely. • Data cannot be connected to the device unless the correct APN value is added.
  • Page 37 2N® EasyGate IP User Manual  Caution • We recommend that you change the PIN code on a regular basis to protect your data and use the SIM card safely. • For automatic SIM2 switch and backup, remember to enable the SIM slot function for SIM2 and enable the backup service in the Network / WWAN / Backup menu in 5.2.3.2.
  • Page 38 • MBN File – make sure that the MBN file supplied by the provider for provider network identification is sent to 2N before upload, where it will be added to the secure database of accepted MBN files. 38 /  127...
  • Page 39 2N® EasyGate IP User Manual 5.2.2.1 DTMF Incoming DTMF Mode – choose the DTMF mode: fixed or by network. Duration – set the tone length between 50 and 450 ms.  Volume – set the volume intensity between 1 and 9999. 5.2.4 WWAN WWAN or Wireless Wide Area Network is a wireless broadband network.
  • Page 40 2N® EasyGate IP User Manual • Network Name – provider's network name. • MCC + MNC – country code and provider network code. • IMSI – IMSI assigned to the SIM card by the mobile provider. • ICCID – SIM card serial number.
  • Page 41 2N® EasyGate IP User Manual • Network Technology – currently used network technology. • Network Signal – network signal strength. • Signal Quality – will be implemented in the future. • Network State – current provider network connection status. • Active SIM Slot – display the slot in which the SIM card is inserted that allows for the current calling function.

  • Page 42: Data Connection

    2N® EasyGate IP User Manual 5.2.4.1 Operátor • Selection Mode – defines whether the provider selection will be automatic or obey the settings of the optional parameters below. • State – displays the provider selection status. • Network Name – provider's network name.
  • Page 43 2N® EasyGate IP User Manual  Note 43 /  127...
  • Page 44 2N® EasyGate IP User Manual • Mobile data are turned on by default to provide connection with Elevator Center and VoIP calls. • Turn on data – enable/disable data connection. • Data Connection – display the current data connection status.  •...
  • Page 45 2N® EasyGate IP User Manual 5.2.4.3 Backup The Backup folder helps you set a backup for the primary SIM1 card if the signal deteriorates or gets lost for more that 180 s (default value). In case the signal value drops below the required signal low, all the calls will be automatically forwarded via the backup SIM2 if available.
  • Page 46 ® those of the primary SIM1, 2N  EasyGate IP will stay in connection with the secondary SIM2 for 24 hours until it tries to reconnect with the primary SIM1 card again. If the secondary SIM2 card connection values are equal to or worse than ®...
  • Page 47 2N® EasyGate IP User Manual • Enable – enable / disable the ping function. • Transmission Period – set the ping query transmission period in ms. • Reception Time Limit – set the reception timeout for responses to ping queries. ...
  • Page 48 5.2.4.4 Ping). ® • Lost Frames – count of frames that have not reached 2N  EasyGate IP. The responses that fail to meet the time limit are written as late in the device log. • TX Frames – count of ping queries sent.
  • Page 49 TX Frames – count of ping queries sent. • RX Frames – count of responses received. 5.3 My2N / Basic Settings The 2N® My2N / Basic Settings folder informs of the connection to the My2N cloud service, ® ® administering 2N Elevator Center for bulk management of the 2N EasyGate IP devices.
  • Page 50 URL for 2N My2N connection. • Tunnel Port – tribble tunnel port. ® • Certification Server – address of the knocker that is used for 2N Elevator Center ® connection via 2N My2N. • Certification port – certification port number. ...
  • Page 51 2N® EasyGate IP User Manual 5.3.1 2N® My2N Security The 2N® My2N Security folder helps you download certificates for secure communication ® ® between 2N EasyGate IP and 2N® My2N providing the 2N Elevator Center service. • CA Certificate – download the 2N® My2N CA certificate.
  • Page 52 2N® EasyGate IP User Manual 5.4 SIP / Basic Setup The SIP / Basic Setup folder helps you set all the required SIP credentials including the secure SIP certificates. Allow the SIP service and save the settings. Complete the phone number and authorization ID.
  • Page 53 2N® EasyGate IP User Manual • Service – enable/disable SIP calls. • State – SIP status. • Phone Number – complete the phone number to identify the device uniquely for calls. • Authorization ID – ID to identify the device uniquely.  •...
  • Page 54 2N® EasyGate IP User Manual • Registration Validity – set the re-registration timeout. • Transport Type – select the SIP signaling method: • UDP – the most frequently used insecure transport protocol. • TLS – secure protocol where SIP calls and SIP signaling are secured against tapping and third party modifications.

  • Page 55: Sip Security

    2N® EasyGate IP User Manual 5.4.1 SIP Security The SIP Security folder helps you download security certificates for SIP calls using the TLS protocol. • CA Certificate – download the CA certificate. • Device Certificate – download the device certificate. • Certificate Fingerprint – device certificate identifier.
  • Page 56 2N® EasyGate IP User Manual • PKI State – CSR public key generator status. • Device CSR – download the certificate signing request. • New CA Certificate – upload a new CA certificate. • New Device Certificate – upload a new device certificate.
  • Page 57 2N® EasyGate IP User Manual 5.4.2 Others The SIP miscellaneous folder helps you set other tone dialing properties. • DTMF transmission – set the DTMF transmission method: • inBand • RTP DTMF • info (RFC(2976) • Auto delay – set the sound delay timeout in ms in the range of 0 to 2000 ms. Used for DTMF suppression in the voice channel.
  • Page 58 ® The NTP folder helps you set the NTP server, which is used for time synchronization by 2N EasyGate IP. By default, the NTP server is enabled and time is synchronized according to the set ® IP addresses, which can be changed. If you disable the NTP server time synchronization, 2N EasyGate IP will get time from the active SIM card provider.
  • Page 59 This menu is useful for client changes. The menu has been created based on specific client requirements and is not intended for general use. Any 2N Lift1 configuration error is indicated by the blue POWER LED – it fades and flashes with a 2 s period.

  • Page 60: Battery Status

    Bootloader Version – display the current Bootloader version. • Voice Menu – display the voice menu language and version number. 5.6.2 Battery Status The Battery Status folder displays information on the 2N EasyGate IP battery if the service is enabled. 60 /  127...
  • Page 61 • No – 2N EasyGate IP shall not submit battery error information to 2N Lift1. • Yes – 2N EasyGate IP shall submit battery error information to 2N Lift1 to set up an operational call. • Status – display the status of the 2N EasyGate IP battery error transmission to 2N Lift1.
  • Page 62 If a value is changed in a setting, you have to press Save changes before performing further actions. • Status – display the status of the communication between 2N Lift1 and 2N EasyGate IP.   • OK – there is no communication between 2N EasyGate IP and 2N Lift1.
  • Page 63 • OK – the password is OK. • Busy – communication between 2N EasyGate IP and 2N Lift1 is in progress. • Bad password – neither the Current password, nor the Factory default password can be used – the passwords are wrong.
  • Page 64 Not ready – the password cannot be changed now as the required information has not been read (SIM, e.g.). • Ready – 2N EasyGate IP is ready for a password change, but the change has not been made yet. •...
  • Page 65 Yes – if the function is enabled, 2N EasyGate IP only synchronizes the changed settings. • No – if the function is disabled, 2N EasyGate IP does not remember the settings and a complete synchronization process is made (if enabled). ...
  • Page 66 Busy – FXS line has been seized and is communicating with 2N Lift1. • Error – 2N Lift1 factory reset cannot be made (refer to the 2N Lift1 state for the error type). Press Run to reset the 2N Lift1 factory defaults.
  • Page 67 IP does not respond to the SMS (sends no response). • Pre-Authorization – verification of the EGIP / LIFT1 password before the SMS request is processed. The EGIP password matches the 2N EasyGate IP password (serial number / security code). The default LIFT1 pre-authorization password is 12345. •...
  • Page 68 Device information (INF) L1 INF <pwd> Response (OK / ERR) L1 [OK|ERR] msg=<msg> cmd=<cmd> seq=<seq>  The example below programs 2N Lift1 ALARM button memory 1 and 2 for the specified phone numbers. • SMS format: L1 CNF 12345 011=00420222222222 012=00420111111111 •...
  • Page 69 2N® EasyGate IP User Manual Description Invalid parameters Invalid syntax Communication error Does not respond <cmd> the command to which it responds (CNF,DEF,SET,RST,INF) <seq> sequence counter <num> numeric value  Example of parameter settings: • L1 CNF <pwd> 100=0 Feedbacks for Commands...

  • Page 70: Sms / Setting

    L1 ERR Does not • 2N Lift1 fails to hook off within 60s ringing timeout. Respond • 2N Lift1 picks up but fails to respond to the CPC programming command. • 2N Lift1 hangs up during programming. • 2N Lift1 fails to respond to the communication commands (WRITE_START, WRITE_CONFIRM, CRC_REQUEST).
  • Page 71 2N® EasyGate IP User Manual • Turn on – enable/disable the SMS sending function. • Device Identification – set the device ID for SMS. • Event Recipient Phone Number – set the phone number to which an SMS will be sent after an event. ...
  • Page 72 2N® EasyGate IP User Manual • 5.7.1 Commands • 5.7.2 Events • 5.7.3 Digital Input 5.7.1 Commands The Commands folder helps you send commands via SMS if you are logged in. • Information Reading (INF) – command to send an SMS including basic information (signal, used mobile network technology, provider code and name, battery status).
  • Page 73 2N® EasyGate IP User Manual SMS Command SMS Format Note Read information EG INF password The reply includes such information as the (INF) device serial number, FW version, IMEI and IMSI, roaming status, signal strength, network supply status, battery status and remaining battery time.
  • Page 74 2N® EasyGate IP User Manual SMS Command SMS Format Note Restart device EG RST password E.g.: EG RST amber (RST) The device will be restarted. Events EG EVT power=[charge|backup|fully|error] EG EVT start EG EVT slot=[1|2] EG EVT input=[0|1] missed=<num> Description <pwd>...
  • Page 75 2N® EasyGate IP User Manual Description <cmd> the command to which it responds (DEF, RST, INF, PWD, SET, GET)  <seq> sequence counter <num> numeric value  Example of parameter settings: • EG SET pwd 100=0 sgw_ident=(EGIP 1)   Example of reading parameters: •...
  • Page 76 2N® EasyGate IP User Manual  • Refer to Subs. 5.6.1.1 for the parameter list including identifiers. 5.7.1.1 List of Parameters The table below provides a list of all available parameters including their numeric and text identifiers that are used for device configuration via SMS commands.
  • Page 77 2N® EasyGate IP User Manual Parameter List Numeric Text Value Value Parameter Location Identifier Identifier Description Meaning sgw_info_f SMS/Setting/INF ormat Message Format 120   sgw_event       false SMS/Events/Power _power  Supply Changes true 121   sgw_event       false SMS/Events/Supervisor _superviso Events true r ...
  • Page 78 2N® EasyGate IP User Manual Parameter List Numeric Text Value Value Parameter Location Identifier Identifier Description Meaning 141   sgw_allow       false SMS/Commands/ _get  Parameter Reading true (GET) 142   sgw_allow       false SMS/Commands/ _set  Parameter Change true (SET) 143 ...
  • Page 79 2N® EasyGate IP User Manual Parameter List Numeric Text Value Value Parameter Location Identifier Identifier Description Meaning my2n_crt_ 2N My2N/Basic port Settings/Certification Port my2n_deb false 2N My2N/Basic Settings/Extended Protocol true 157   my2n_stat               RELAX Pause 2N My2N/Basic e            ...
  • Page 80 2N® EasyGate IP User Manual Parameter List Numeric Text Value Value Parameter Location Identifier Identifier Description Meaning wwan_dat false Network/WWAN/Data a_enable Connection/Turn on true data wwan_dat Network/WWAN/Data a_usr_dns Connection/Preferred DNS1 wwan_dat Network/WWAN/Data a_usr_dns Connection/Preferred DNS2 wwan_dat Network/WWAN/Data a_ip Connection/IP wwan_dat...
  • Page 81 2N® EasyGate IP User Manual Parameter List Numeric Text Value Value Parameter Location Identifier Identifier Description Meaning PAP_CHAP PAP, CHAP sim1_apn_ Network/SIM1/ username Username sim1_apn_ Network/SIM1/ password Password 240   sim2_ena       false Disabled Network/SIM2/SIM Slot ble  true Enabled sim2_pin...

  • Page 82: Digital Input

    2N® EasyGate IP User Manual Parameter List Numeric Text Value Value Parameter Location Identifier Identifier Description Meaning io_relay_st Tester/I/O/Relay State 5.7.2 Events The Events folder helps you enable sending SMS upon various events. • Power Supply Changes – enable sending an information SMS upon a power change.
  • Page 83 In this way, repeated sending of SMS informing of a change on the digital input is avoided. ® The switches of the device connected to 2N  EasyGate IP are connected using a 2-pin terminal marked INPUT. The SMS informing of a change on the device input are sent to the event recipient's phone number. ...
  • Page 84 2N® EasyGate IP User Manual • Time to dial – define the timeout during which the device waits for further digits to be dialed. The device starts to establish connection when this timeout passes. • Outgoing Calls – set the outgoing call type: •...
  • Page 85 2N EasyGate IP signals the dialing end and starts ® setting up a call to the predefined phone number – from this moment on, 2N EasyGate IP behaves as if dialing was terminated in a standard outgoing call. Any dialing during the Babycall timeout countdown cancels this function and a standard outgoing call is made.

  • Page 86: Pulse Dialing

    2N® EasyGate IP User Manual 5.8.2 Pulse Dialing The Pulse Dialing folder helps you set the pulse dialing parameters. • Delay between digits – set the time delay between the pulses. The default value is 100 • Minimum pulse width – set the time value for the minimum pulse width. The default value is 30 ms.
  • Page 87 2N® EasyGate IP User Manual 5.8.3 Dial Tone The Dial Tone folder helps you set the dial tone parameters. • Frequency 1 – set the dial tone frequency. The default value is 452 kHz. • Frequency 2 – set the dial tone frequency. ...
  • Page 88 2N® EasyGate IP User Manual • Frequency 1 – set the busy tone frequency. The default value is 452 kHz. • Frequency 2 – set the busy tone frequency.  • Modulation – set the busy tone modulation: • 330/330 •...

  • Page 89: Continuous Tone

    2N® EasyGate IP User Manual 5.8.5 Continuous Tone The Continuous Tone folder helps you set the continuous tone parameters. • Frequency 1 – set the continuous tone frequency. The default value is 452 kHz. • Frequency 2 – set the continuous tone frequency.
  • Page 90 2N® EasyGate IP User Manual   5.8.5 Ring The Ring folder helps you set the ringtone parameters. • Frequency – set the ringing tone frequency. The default value is 50 Hz. • Modulation – set the ringing tone modulation in ms: •...
  • Page 91 AMR Codec helps you set the preference of all or each of the AMR codecs. If the AMR codecs are ® disabled, 2N  EasyGate IP informs the network that the selected codec will not be used. Yet, the network can request the codec if necessary. ...
  • Page 92 2N® EasyGate IP User Manual • RX Gain – set the receiving line gain. The default value is −2 dB. • TX Gain – set the transmission line gain. The default value is −2 dB. • Line Impedance – set the FXS line impedance.
  • Page 93 2N® EasyGate IP User Manual 5.9 Services / Signaling ® The Signaling folder is used for battery check activation and 2N EasyGate IP connection to a mobile network.  • Relay Function – define whether and when the relay is activated (closed).
  • Page 94 2N® EasyGate IP User Manual • Power or Wireless Network Failure – the FXS line is disconnected in the case of power/wireless network failure (in approx. 120 s). 94 /  127...
  • Page 95 2N® EasyGate IP User Manual • FXS Line Break State – state of the relay. The values are active/inactive. • 5.9.1 Modem via TCP • 5.9.2 RS-232 via TCP • 5.9.3 Battery Status Signaling 5.9.1 Modem via TCP The Modem via TCP folder helps you set data connection from a modem to a server using TCP.
  • Page 96 TCP server. ® • Reconnect – enable the parameter to make 2N  EasyGate IP try to reconnect in the case of a socket error. The device shall repeat the attempts until the end of the connection timeout. •...
  • Page 97 2N® EasyGate IP User Manual 5.9.1.2 Modem • State – display the connection states. • Dialed Number Prefix – set the DTMF sequence that activates modem negotiation. 5.9.2 RS-232 via TCP RS-232 via TCP folder helps you set data connection from RS232 to a server using TCP.
  • Page 98  EasyGate IP shall try to establish connection with the TCP server. ® • Reconnect – enable the parameter to make 2N  EasyGate IP try to reconnect in the case of a socket error. The device shall repeat the attempts until the end of the connection timeout. 98 /  127...
  • Page 99 Baud Rate – set the serial communication rate. 5.9.3 Battery Status Signaling ® ® The Battery Status Signaling folder indicates any 2N EasyGate IP battery error via 2N Lift1, which reports the error to the technical operation center using an operational call.

  • Page 100: Maintenance / Configuration

    ® • Default Values – display the 2N EasyGate IP type. E – Europe, US – America, AU – Australia. • Configuration Download – download the current device configuration file for backup if necessary.
  • Page 101 2N® EasyGate IP User Manual • Save Counter – count of configuration changes made. • SAVE CONFIG – save the downloaded configuration to the device. • FACTORY RESET – reset the device factory default values.  Caution To minimize the risk of data loss in case of unexpected events, we recommend backing up the configuration regularly.
  • Page 102 2N® EasyGate IP User Manual 5.10.1 Firmware ® The Firmware folder is used for 2N EasyGate IP firmware administration. • Firmware version – firmware version uploaded in the device. • Radio Firmware – module firmware for certification purposes. • URL for download – complete URL for FW download.
  • Page 103 Note ® EasyGate IP is equipped with the Secure Boot function in firmware version 1.5.0.0.4 and later. This protection guarantees that the firmware supplied by the manufacturer can only be uploaded, thus eliminating the risk of the use of unauthorized software. This provides the maximum security and harmless operation of the device.
  • Page 104 • License Agreement – End User License Agreement (EULA). • Third Party Software Licenses – list of third party opensource libraries used in 2N EasyGate IP. 5.10.2 Batteries The Batteries folder helps you set the backup battery capacity and service life values.
  • Page 105 If the device has valid time and date values (from the provider network or NTP), the battery installation date is set automatically if the following conditions are met: ® • the device has received a valid certificate from 2N  Elevator Center and ® connects to 2N  Elevator Center,...
  • Page 106 2N® EasyGate IP User Manual • Battery Lifespan – set the service lives for ther batteries. The default value is 730 days, i.e. 2 years. • Power Source – information on the possible power supply. • Status – current battery state. •...

  • Page 107: Temperature Monitor

    2N® EasyGate IP User Manual 5.10.3 Temperature Monitor ® The Temperature Monitor folder informs of the 2N  EasyGate IP temperature. • Enable – enable/disable sending of device temperature information to My2N. • Temperature – current temperature of the device. •...
  • Page 108 2N® EasyGate IP User Manual 5.10.4 System The System menu provides system information on the device and helps you set the USB ® connection of 2N  EasyGate IP. • Product Number – product/order/part number of the device. • Serial Number – serial number of the device.
  • Page 109 2N® EasyGate IP User Manual 5.10.5 Logs ® The Logs folder is used for downloading log files from 2N EasyGate IP, which may be helpful while troubleshooting. ® • Temporary Protocol – download the current logs after the last 2N EasyGate IP restart.
  • Page 110 2N® EasyGate IP User Manual 5.10.5.1 Logcat • State – display the state of the Logcat logging process. • Enable – enable writing of the LogCAT reports into log summary records. 110 /  127...
  • Page 111 2N® EasyGate IP User Manual 5.10.5.2 Diagnostika • State – display the capture state. • Enabled – enable the diagnostic log capture. • Advanced Log – allow writing into log summary records. • Quota – set the maximum size of the diagnostic log archives.
  • Page 112 2N® EasyGate IP User Manual • 5.11.2 LED • 5.11.3 Test Call 5.11.1 I/O The I/O folder helps you test the connected relay via the web interface. • External Input – display the external input state (0 – unoccupied, 1 – occupied).
  • Page 113 2N® EasyGate IP User Manual 5.11.3 Test Call The Test Call folder helps you establish a test call from the device web interface. • State – test call state. • Phone number – phone number for the test call. • Dial/on hook – start / end the test call.

  • Page 114: Function And Use

    The procedure is the same for the 2N EasyGate IP – PBX connection, just make sure ® that the calls are routed properly to the network to a line with 2N EasyGate IP.  Outgoing Call Put the phone off-hook, you can hear the dial tone and the Line LED starts flashing.

  • Page 115: Sip Calls

    2N® EasyGate IP User Manual terminated in a standard outgoing call. Any dialing during the Babycall timeout countdown cancels this function and a standard outgoing call is made. 6.2 SIP Calls SIP is a service which provides calls via the Internet. Data has to be permitted for SIP calling.
  • Page 116 ® • Make sure that 2N EasyGate IP is registered to make calls via SIP. This means that peer-to-peer calls cannot be made. 6.3 VoLTE Calls The VoLTE service provides the highest quality calls via the LTE network. The service is available wherever there is an LTE signal.
  • Page 117 2N® EasyGate IP User Manual This is how the VoLTE calls are set. 117 /  127...

  • Page 118: Maintenance

    2N® EasyGate IP User Manual 6.4 GSM / UMTS Calls To make GSM/UMTS calls, change the outgoing call type from SIP, voice to Voice in 5.6 Telephony / Dialing and disable IMS in 5.2.3 VoLTE.  6.5 Maintenance Disposal of Device If you need to dispose of the device, follow the appropriate safety and environmental protection requirements.

  • Page 119: Technical Parameters

    Warning ® • 2N only guarantees the quality of the 2N  EasyGate IP when using power adapters supplied by 2N. If other power adapters are used, 2N cannot guarantee error-free operation of the device. Configuration and upgrade • Local: WEB UI via USB ®...
  • Page 120 2N® EasyGate IP User Manual • Connection: RX, TX, GND Telephone network GSM bands • EU version: EGSM 900 MHz/GSM 1800 MHz • US version: No • AU version: EGSM 850/900 MHz, GSM 1800/1900 MHz UMTS bands • EU version: 850/900/2100 MHz •...
  • Page 121 2N® EasyGate IP User Manual 121 /  127...

  • Page 122: Supplementary Information

    Turn off and on again, the LEDs should go off All of the LED indicators are on on 2N in 3 s and indicate the current device state. EasyGate IP, there is no active call on the line (data LED is on as set in SIP settings).
  • Page 123 2N® EasyGate IP User Manual Problem Solution ® • Use USB for login to the device. EasyGate IP fails to communicate ® with 2N Elevator Center. For the most frequently asked questions refer to faq.2n.cz. 123 /  127...

  • Page 124: Directives, Laws And Regulations

    2N® EasyGate IP User Manual 8.2 Directives, Laws and Regulations ® EasyGate IP conforms to the following directives and regulations: • 2014/53/EU for radio equipment • 2014/33/EU for lifts and safety components for lifts • 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment •...
  • Page 125 2N® EasyGate IP User Manual consumer in case the product is used and handled contrary to the said regulations and provisions. The consumer shall, at its own expense, obtain software protection of the product. The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software.
  • Page 126 2N® EasyGate IP User Manual 126 /  127...
  • Page 127 Uživatelský manuál 2N® EasyGate IP 127 /  127...