NEC Express5800/R120f-1M Maintenance Manual
NEC Express5800/R120f-1M Maintenance Manual

NEC Express5800/R120f-1M Maintenance Manual

Express5800 series
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Maintenance Guide
NEC Express Server
Express5800 Series
Express5800/R120f-1M, R120f-2M
EXP801, EXP802
Chapter 1 Maintenance
Chapter 2 Useful Features
Chapter 3 Appendix
10.107.01-104.01
September 2014
© NEC Corporation 2014

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Summary of Contents for NEC Express5800/R120f-1M

  • Page 1 Maintenance Guide NEC Express Server Express5800 Series Express5800/R120f-1M, R120f-2M EXP801, EXP802 Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix 10.107.01-104.01 September 2014 © NEC Corporation 2014...
  • Page 2: Documents Provided With This Product

    Useful features and the detail of system BIOS settings, RAID Configuration Utility, and EXPRESSBUILDER Chapter 3: Appendix Error messages and Windows Event Logs Other documents Provides the detail of NEC ESMPRO, Universal RAID Utility, and the other features. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 3: Table Of Contents

    Upon Power On to the End of POST ....................28 Upon Starting EXPRESSBUILDER ....................30 Upon Installing OS ........................... 32 When OS is Started ......................... 37 When STOP Error Occurs ....................... 39 When Operating a RAID System ..................... 40 Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 4 Reset ............................. 118 Initializing Configuration ......................... 119 Flash FDD ..............................120 Notes on Using Flash FDD ......................120 Compensation for recorded data ..................120 3.1.1 Handling Flash FDD ......................120 3.1.2 Use in EXPRESSBUILDER ..................... 121 3.1.3 Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 5 Installing EXPRESSBUILDER ....................... 131 EXPRESSBUILDER Command Line Interface ................131 EXPRESSSCOPE Engine 3 ........................132 NEC ESMPRO ............................133 NEC ESMPRO ServerAgentService (for Windows) ............... 133 NEC ESMPRO Manager........................ 134 NEC ESMPRO Agent Extension ....................135 Server Configuration Utility ......................135 NEC ExpressUpdate Agent......................
  • Page 6: Notations Used In This Document

    Unless otherwise stated, hard disk drives described in this document refer to both of the following. • Hard disk drives (HDD) • Solid state drive (SSD) Removable media Unless otherwise stated, removable media described in this document refer to both of the following. • USB memory • Flash FDD Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 7: Abbreviations Of Operating Systems (Windows)

    Windows Server 2012 Widnows Server 2012 Datacenter Windows Server 2008 R2 Standard Windows Server 2008 R2 Windows Server 2008 R2 Enterprise Windows Server 2008 Standard Windows Server 2008 Windows Server 2008 Enterprise Includes 32-bit Edition unless otherwise stated. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 8: Trademarks

    Trademarks Trademarks EXPRESSSCOPE and ExpressUpdate are registered trademark of NEC Corporation. Microsoft, Windows, Windows Server, Windows Vista, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States.
  • Page 9: License Notification

    BSD License which accompanies this distribution. The full text of the license may be found at http://opensource.org/licenses/bsd-license.php THE PROGRAM IS DISTRIBUTED UNDER THE BSD LICENSE ON AN "AS IS" BASIS, WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 10 Neither the name(s) of the above-listed copyright holder(s) nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 11 BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 12: Warnings And Additions To This Document

    The contents of this document may change without prior notice. Do not make copies or alter the document content without permission from NEC Corporation. Every effort has been made to ensure the completeness of this document. However, if you have any concerns, or discover errors or omissions, please contact your retailer.
  • Page 13: Safety Precautions

    Warnings and Additions to This Document Safety precautions Follow the instructions in this document for the safe use of NEC Express server. This User’s Guide describes hazardous parts of the server, possible hazards, and how to avoid them. Server components with possible danger are indicated with a warning label placed on or around them (or, in some cases, by printing the warnings on the server).
  • Page 14: Chapter 1 Maintenance

    Describes how to reset or clear the server. See this section when the server is not working or when you want to restore BIOS settings to the factory settings. 8. System Diagnostics Describes the system diagnostics of this server. 9. Offline Tools Describes tools for preventive maintenance of this product. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 15: Transfer, Relocation, And Disposal

    Important NEC assumes no liability for data leakage. Data seems to be erased when you empty "Recycle Bin" of Windows or run the "format" command of the operating system. However, the actual data remains on the hard disk drive. Data not erased completely might be restored by special software and used for unexpected purposes.
  • Page 16: Disposal Of The Server And Consumables

    Some components including fans, batteries, and the optical disk drive work for a limited period of time and require replacement. For stable operation of the server, NEC recommends you regularly replace these components. Contact your sales representative for information on replacement or the lifetime of components.
  • Page 17 • Check and adjust the system clock before operating after relocating or storing the server. • If the system clock time is significantly delayed or advanced over time in spite of adjustment, contact your sales representative. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 18: Daily Maintenance

    NEC corporate site: http://www.nec.com/ [Support & Downloads] NEC also provides ExpressUpdate that helps you to download and install the updates that must be applied to BIOS and FW of the server. ExpressUpdate is contained in EXPRESSBUILDER provided with the server.
  • Page 19: Checking Status Led

    For details, refer to Safety Precautions and Regulatory Notices. • Do not disassemble, repair, or alter the server. • Disconnect the power plug before cleaning the server. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 20: Cleaning The Server

    POWER LED is off. An optical mouse does not work properly if the lens area is not clean. Wipe the sensor with a dry cloth to remove any dirt or dust. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 21: User Support

    User Support Before getting after-sales service, check the contents of the warranty and service. Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services. For the services, contact your sales representative. Before Asking for Repair If you think that a failure occurred, follow the steps below: 1.
  • Page 22: Collecting Failure Information

    Click Settings on the charm bar. To go to the step 4, you can directly choose Event Viewer on the menu that appears when you right click on the lower left corner of the screen. [Settings] [Event Viewer] Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 23 Chapter 1 Maintenance 4. Collecting Failure Information Click Control Panel from Settings. Click System and Security of Control Panel. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 24 Click Save All Events As... from Action menu. Type the file name of the archived log in File name. Select the type of the log file you want to save in Save as type, and then click Save. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 25: Windows Server 2008 R2 / Windows Server 2008

    3. Click Save All Event As... from Action menu. 4. Type the file name of the archived log in File name. 5. Select the type of the log file you want to save in Save as type, and then click Save. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 26: Collecting Configuration Information

    [Search] [Run] 2. Type msinfo32.exe, and then press <Enter> key. [Search] [Run] 3. System Information starts. 4. Click Export from File menu. 5. Type a file name to save in File Name, and then Click Save. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 27: Collecting User-Mode Process Dump

    Important A message indicating insufficient virtual memory may appear when restarting the system due to an error. Ignore this message and proceed. Restarting the system may result in an inability to properly dump the data. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 28: Troubleshooting

    Power Save is enabled, you need to press the power switch twice to start up the server. The screen is not displayed.  Wait until the NEC logo appears. The screen display is replaced by no indication (black screen) during a POST several times.
  • Page 29 → Check if the value specified for “Power Threshold (Pa)” is appropriate for normal startup.To operate the server with “Shutdown System” being enabled, the value of “Power Threshold (Pa)” must be fully considered. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 30: Upon Starting Expressbuilder

    Error [Message ID:Z3002]: Failed to detect a DVD drive or a flash drive. Action: Check if hardware is properly connected. Error [Message ID:Z3003]: Failed to read a file. Action: Check if DVD is damaged or not. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 31 <F12> Network", appears on screen after starting up, press <F3> to start EXPRESSBUILDER from Internal Flash Memory. While running EXPRESSBUILDER, the server reboots after a certain time has elapsed:  Is Boot Monitoring enabled? → Boot Monitoring option of BIOS SETUP must be disabled while running EXPRESSBUILDER. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 32: Upon Installing Os

    GPT (GUID partition table) Legacy Mode MBR (master boot record) The following message is displayed if an MBR disk is specified as the partition on which the OS is to be installed in UEFI mode, for example. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 33 When the keyboard or mouse is connected to the port that supports USB3.0, this error occurs. Connect them to the USB 2.0 port. Refer to Chapter 1 (4. Names and Features of Component) in User’s Guide. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 34 The system was installed as Workgroup although it is set to join the domain  Is the LAN cable properly connected? → If the LAN cable is not connected, the system is installed in workgroup setting, not in domain join setting. After the OS is started, join the domain. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 35 Unable to start from OS Installation Media of Windows Server 2008 R2 or Windows Server 2008:  Is x2APIC feature of the processor disabled? → Disable x2APIC feature of the processor. Advanced → Processor Configuration → X2APIC → Disabled Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 36 The screen turns solid black or processing stops with 0x0000005C error while installing Windows Server 2008 R2 or Windows Server 2008:  Is x2APIC feature of the processor disabled? → Disable x2APIC feature of the processor. [Advanced] → [Processor Configuration] → [X2APIC] → [Disabled] Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 37: When Os Is Started

    Either remove the cartridge or change the boot order in BIOS Setup.  Is Disk Array unit connected to the PCI card? → Change the boot device configuration from HDD Drive BBS Priorities of the BIOS Setup Boot menu. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 38 The service did not respond to the start or control request in a timely fashion. 7009 Source: Service Control Manager Level: Error Description: A timeout was reached (30000 milliseconds) while waiting for the Alert Manager Main Service service to connect. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 39: When Stop Error Occurs

    If you want to turn off the power at the blue screen, execute forced shutdown (continue to press the power switch for 4 seconds). If you press the switch briefly instead of holding it, the server will not power off. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 40: When Operating A Raid System

    → Replace the failed Hard Disk Drive with new one, and then perform Rebuild.  Is the Logical Drive RAID0? → RAID0 has no data redundancy, and therefore, Consistency Check is disabled in the RAID0 configuration. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 41 If the battery is not recognized although the above action has been taken, the additional battery may be faulty. Contact the maintenance service company with which you signed up or the dealer where you purchased the product. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 42 To display correct controller name, run the following command stored in the EXPRESSBUILDER DVD and reboot the system. Windows Server 2012 R2: EXPRESSBUILDER DVD: \007\win\winnt\ws2012r2\elxfc\friendlyname.exe Windows Server 2012: EXPRESSBUILDER DVD: \007\win\winnt\ws2012\elxfc\friendlyname.exe Windows Server 2008 R2: EXPRESSBUILDER DVD: \007\win\winnt\ws2008r2\elxfc\friendlyname.exe Windows Server 2008: EXPRESSBUILDER DVD: \007\win\winnt\ws2008\elxstor\friendlyname.exe Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 43: When Using Internal Devices And Other Hardware

    Unable to access the Hard Disk Drive  Is the Hard Disk Drive supported by the server? → Operation of any device that is not authorized by NEC is not guaranteed.  Is the Hard Disk Drive properly installed? →...
  • Page 44: When Os Is In Operation

    Although there may be RX dropped packets when the system is started, there is no operational problem. Check the system and network environment when there are RX dropped packets during operation or when there is no communication. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 45: When Expressbuilder Is Started On Windows

    NEC ESMPRO ServerAgentService (for Windows) → details ESMPRO ServerAgentService (for Windows), "NEC ESMPRO ServerAgentService Installation Guide (Windows)" in EXPRESSBUILDER. NEC ESMPRO Manager → For details of NEC ESMPRO Manager, see "NEC ESMPRO Manager Installation Guide" in EXPRESSBUILDER or its help. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 46: For Optical Disk Drives

    The power is not turned off  Is the suppression feature of the power switch enabled? → Restart the system once and start the BIOS setup utility. The menu to be confirmed: Server → Power Switch Inhibit Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 47: Windows System Recovery

    Recovery of Windows Server 2008 R2 and Windows Server 2008 If the Windows does not start correctly, you can recover it using the system recovery option. We recommend that this option is performed by the system administrator. For details, refer to Windows Help. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 48: Resetting And Clearing The Server

    3 minutes after BMC is reset. While BMC is being initialized, the STATUS LEDs 1 and 2 lights green and amber simultaneously. Note Do not shutdown the system, reboot the system, or perform any switch operation after pressing the BMC Reset switch for approximately 3 minutes. Tips BMC RESET Switch cannot reboot the server. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 49 Chapter 1 Maintenance 7. Resetting and Clearing the Server R120f-1M BMC RESET Switch R120f-2M BMC RESET Switch Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 50: Forced Shutdown

    OS. R120f-1M POWER Switch (Keep pressing for at least 4 seconds) R120f-2M POWER Switch (Keep pressing for at least 4 seconds) Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 51: Clearing Bios Settings (Cmos Memory)

    Important Do not change any other jumper switch settings. Any change may cause the server to fail or malfunction. Jumper switch for clearing Jumper switch for clearing password CMOS memory Protect (factory-set) Protect (factory-set) Clear Clear Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 52 Press<F1> to resume, <F2> to Setup 8. Press <F2> key to start BIOS Setup Utility, and then run Load Setup Defaults from Save & Exit menu. Tips When the CMOS data is cleared, the server may reboot before the OS starts. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 53 ERROR 8007: Password Cleared By Jumper. Press<F1> to resume, <F2> to Setup 6. Turn off the power and return the jumper switch to the Protect position by following steps 1 and 2. 7. Close Top Cover. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 54: System Diagnostics

    3. Select End-User Mode (Basic) to start System Diagnostics. This process takes about three minutes. When the diagnostics is completed, the screen display changes as shown below. See eupro_ug_en.pdf in the \isolinux\diag folder of EXPRESSBUILDER for the End-User Mode (Professional) feature. [Supervisor-Mode] is perpared for maintenance personnel. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 55 Shows the diagnostics completion screen of the above diagnostics. <Device List> Shows a list of connected devices. <Log Info> Shows the log information of the diagnostics. Log information can be saved. To save it, connect a FAT formatted removable media, and then select [Save(F)]. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 56 8. System Diagnostics <Option> Optional features can be used from this menu. <Reboot> Reboots the server. 5. Select Reboot in Enduser Menu. The server restarts. Remove EXPRESSBUILDER DVD from the drive. System Diagnostics is now completed. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 57: Offline Tools

    The following menu is displayed after choosing a keyboard type from the menu. Off-line TOOL MENU Maintenance Utility Server Configuration Utility Exit 4. Choose a feature from the menu. See (9.2 Features of Offline Tools) for more information. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 58: Features Of Offline Tools

    The Off-line Maintenance Utility is started when Maintenance Utility is selected. The Off-line Maintenance Utility is used for preventive maintenance and failure analysis for this product. When you are unable to start NEC ESMPRO due to a failure, the Off-line Maintenance Utility can be used to check the cause of the failure.
  • Page 59: Console-Less Feature

    Preparation 9.3.2 Set the remote management feature of EXPRESSSCOPE Engine 3 in advance to check hardware error information during console-less operation. For settings information, see "EXPRESSSCOPE Engine 3 User's Guide" or NEC ESMPRO Manager online help. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 60: Chapter 2 Useful Features

    Describes the EXPRESSBUILDER attached to the server. 7. EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3. 8. NEC ESMPRO Describes NEC ESMPRO used to manage and monitor the server. 9. NEC Product Info Collection Utility Describes the NEC Product Info Collection Utility. 10. Universal RAID Utility Describes Universal RAID Utility, an application to manage or monitor the RAID Controller.
  • Page 61: System Bios

    • Main menu • Advanced menu • Security menu • Server menu • Boot menu • Save & Exit menu These menu has submenus for relevant items. Selecting submenus allows you to configure further detailed parameters. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 62: Main

    SETUP, and you can change the language setting. System Date WWW MM/DD/YYYY Set the system date. System Time HH:MM:SS Set the system time ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 63 (an NTP server) is recommended. If the system time becomes considerably slow or fast over time even though you regularly adjust it, contact the dealer where you purchased the server or the maintenance service company for maintenance. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 64: Advanced

    When [Legacy] is selected for Boot Mode Note The Network Stack Configuration submenu and UEFI Driver Configuration submenu cannot be selected if Legacy is specified for Boot Mode. They can be selected only when UEFI is selected for Boot Mode. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 65 This option is displayed only when the installed processor supports this feature. PPIN Support [Disabled] Enable or disable Protected Processor Inventory Enabled Number (PPIN), This option is displayed only when the installed processor supports this feature. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 66 – Windows Server 2008 R2 See Chapter 1 Installing Windows in Installation Guide, and determine whether this feature is enabled or disabled according to description in "Before Starting Setup" appropriate to your OS. ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 67 Shows the revision of the microcode applied to (Display only) Processor 2. EMT64 "Supported" is shown when processor 2 supports Intel (Display only) 64 architecture. Hyper-Threading "Supported" is shown when processor 2 supports (Display only) Hyper-Threading Technology. ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 68 This option is displayed when [Enabled] EIST is set to "Enabled" and Turbo Boost is set to "Enabled". P-STATE Coordination [HW_ALL] Specify the type for P-STATE coordination. This option is displayed only SW_ALL when EIST is set to "Enabled". SW_ANY Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 69 Uncore Frequency [Disabled] Enable or disable the feature that adjusts Coordination Enabled the operating frequency of Uncore in each processor. This option is displayed when Uncore Frequency Scaling is set to "Enabled". ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 70 Chapter 2 (1.9.3 Memory RAS Feature) in Mirroring User's Guide. Lock Step Sparing Enable or disable a memory RAS feature Patrol Scrub Disabled (Patrol Scrubbing). [Enabled] Enable or disable a memory RAS feature Demand Scrub Disabled (Demand Scrubbing). [Enabled] ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 71 Spared) in memory RAS mode. Number (Error): Indicates the memory capacity and failed DIMM. Disabled: Indicates the DIMM has been degraded due to a memory error. Not Present: Indicates that no DIMM is installed. ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 72 Specify completion timeout time for PCIe 16 msec to 55 msec devices. 65 msec to 210 msec [260 msec to 900 msec] 1 sec to 3.5 sec 4 sec to 13 sec 17 sec to 64 sec ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 73 ]: Factory setting Note If no hard disk drive on which an OS is installed is connected to a RAID Controller, LAN card (network boot), or Fibre Channel controller, set the option ROM for that slot to "Disabled". Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 74 5.0 GT/s PCIXX Slot Link Speed Limit 2.5 GT/s Specify the upper limit of the link speed of the 5.0 GT/s PCI device in each PCI slot. [8.0 GT/s] R120f-1M XX:1A/1B/1C/1D R120f-2M XX:1A/1B/1C/2C/3C/1D/2D/3D ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 75 Enable or disable the feature that remotely Wake On LAN/PME [Disabled] powers on the server. Enabled Enable or disable the feature that remotely Wake On RTC Alarm [Disabled] powers on the server based on the real time Enabled clock. ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 76 Specify the delay time before HDD is accessed during POST. 3 Seconds 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds ]: Factory setting Note NEC has not verified the operation in IDE mode. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 77 Description SATA Port0 (Display only) Shows a device connected to each port. "Not Present" is shown when no device is SATA Port1 connected to the SATA port. SATA Port2 SATA Port3 SATA Port4 ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 78 POST according to the supported OS. Disabled Auto: Enables USB 3.0 after the OS that supports USB 3.0 is started. Enabled: Enables USB3.0. Disabled: Disables USB3.0. Disabled XHCI Hand-off Enable or disable the XHCI hand-off feature. [Enabled] ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 79 From the Advanced menu, select Serial Port Configuration and then press the <Enter> key to display the menu screen shown below. From BIOS Redirection Port, select Serial Port A or Serial Port B and then press the <Enter> key to display the menu screen shown below. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 80 Specifying "Serial Port A" Serial Port B or "Serial Port B" allows direct connection via a terminal unit such as NEC ESMPRO Manager. The screen size of the terminal unit must be 80 x 25. The option items shown below are displayed.
  • Page 81 PXE Configuration – – Network Mode Disabled Specify the PXE network mode. [IPv4] IPv6 Madia Detect Count [1]-50 Specify the number of times trying to detect media at PXE connection. iSCSI Configuration – – ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 82 IQN format (iSCSI Qualifier Name). The menu items below can be selected when "iSCSI Initiator Name" is specified. Add an Attempt – – Attempt [XX] – – Delete Attempts – – Change Attempt Order – – ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 83 1. System BIOS <1> Add an Attempt submenu Note A MAC address is displayed when the onboard LAN controller or the UEFI driver for the PCI device is loaded. Option Parameter Description MAC [XX:XX:XX:XX:XX:XX] – – Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 84 "Enabled" is selected for Enable DHCP or "IP6" is selected for Internet Protocol. Initiator Subnet Mask IP Address Specify subnet mask of initiator. This item is not displayed when "Enabled" is selected for Enable DHCP. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 85 This item is displayed when "CHAP" is selected for Authentication Type and "Mutual" is selected for CHAP Type. Save Changes – Save the current settings. Back to Previous Page – Return to the iSCSI Configuration submenu. ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 86 Enabled Commit Changes and Exit – Save the current setting and return to the iSCSI Configuration submenu. Discard Changes and Exit – Discard the current setting and return to the iSCSI Configuration submenu. ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 87 <+> or <–> key. Commit Changes and Exit – Save the current setting and return to the iSCSI Configuration submenu. Discard Changes and Exit – Discard the current setting and return to the iSCSI Configuration submenu. ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 88 (Display only) Displays the status of the UEFI driver. This item is displayed when the onboard LAN controller or a UEFI driver for a PCI device is loaded, and the UEFI driver supports the Driver Health Protocol. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 89: Security

    • Administrator Password must be set before seting User Password. • Do not set any password before installing OS. • If you have forgotten any password, contact the store where you purchased the product or your maintenance service company. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 90 Enable or disable the remote keyboard and [Enabled] mouse supported by BMC. Trusted Computing – This option is displayed only when the optional TPM kit is installed and can be selected when an administrator password has been set. ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 91 1. System BIOS Trusted Computing submenu From the Security menu, select Trusted Computing and then press the <Enter> key to display the menu screen shown below. If you enable TPM Support, the following menu screen appears. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 92 Chapter 2 Useful Features 1. System BIOS If TXT Support is enabled, the following screen is displayed. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 93 Technology (feature to virtualize processor). VT-d Disabled Enable or disable Intel(R) Virtualization [Enabled] Technology for Directed I/O feature (Virtualization of I/O feature). This option is displayed only when the installed processor supports this feature. ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 94: Server

    Enable or disable the boot monitoring feature 5-60 minutes and specify the timeout period. To use this feature, NEC ESMPRO ServerAgentService must be installed. If starting up an OS on which NEC ESMPRO ServerAgentService is not installed, disable this feature. Boot Monitoring Policy [Retry 3 times]...
  • Page 95 Boot menu. Reduce the number of bootable devices by disconnecting unused USB device, or change Option ROM Scan for onboard devices or PCI slots to "Disabled". Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 96 Defaults is executed. If you intend to measure the power by this setting, do not use the power control feature that limits power consumption. See Chapter 2 (4. Power Control Feature) for more information. ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 97 NM Firmware Version (Display only) Shows the firmware version of Intel Node Manager. Descriptor Revision (Display only) Shows the revision of the descriptor. Chipset Revision (Display only) Shows the revision of the chipset. ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 98 Cold Redundant Mode [Disabled] Enable or disable the Cold Redundancy feature. Enabled For details, refer to User's Guide. R120f-1M:Chapter 2 (1.19.1 Cold Redundant Feature) R120f-2M:Chapter 2 (1.27.1 Cold Redundant Feature) ]: Factory setting Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 99 * Continue pressing the POWER switch for at least 4 seconds to forcibly turn off the power. Tips • If an uninterruptible power supply (UPS) is used for automatic operation, set the AC-LINK to "Power On". • AC-LINK option becomes valid when next time POST is running. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 100: Boot

    − − Quiet Boot Disabled Enable or disable the feature to display the NEC logo during [Enabled] POST. When this option is set to "Disabled", the results of POST execution are displayed instead of the NEC logo. If BIOS Redirection Port is enabled, this option is shown as Unavailable and inaccessible (run with "Disabled"...
  • Page 101 • If Boot Mode is set to "UEFI", HDD Priorities shows the name registered in the installed OS. • If Boot Mode is set to "Legacy", HDD Priorities shows the model number of the hard disk drive. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 102: Save & Exit

    Reconfigure each item according to your environment by referring to the list of settings in this section. • The values of iSCSI Configuration submenu and UEFI Driver Configuration submenu do not return to the default value. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 103: Server Configuration

    Keyboard type selection menu 2. When you select a type of keyboard that is connected to the server, the Off-line TOOL MENU appears. Off-line TOOL menu 3. Selecting Server Configuration Utility in Off-line TOOL MENU starts Server Configuration Utility. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 104 See Chapter 2 (2.5 ECO) for details. (c) Help You can open help screen of Server Configuration Utility. (d) Return to the previous menu You can exit Server Configuration Utility, and return to Off-line TOOL MENU. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 105: Expressscope Engine 3

    See Chapter 2 (2.8 Initializing Configuration) for details. (e) Help You can open help screen of EXPRESSSCOPE Engine 3. Return to the previous menu You can exit EXPRESSSCOPE Engine 3, and return to Server Configuration Utility menu. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 106: Configuration Menu

    (e) System Operation You can set parameters for remote KVM console and remote media. See Chapter 2 (2.4.5 System Operation) for details. Miscellaneous You can set various features of BMC. See Chapter 2 (2.4.6 Miscellaneous) for details. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 107: Network

    Dynamic DNS Determine whether to enable/disable of Dynamic DNS. Disable DNS Server Specify the DNS Server. 0.0.0.0 Host Name Specify the Host Name. Blank Domain Name Specify the Domain Name. Blank Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 108 *11: Port number can be specified only when the relevant port is set to "Enable". The port number must be unique. *12: Can be specified only when IPv6 is set to "Enable". *13: Displayed only when "Dynamic" is specified for Address Assignment Mode. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 109: User Management

    Specify IP address of Domain Controller Server 3. Blank Active Directory (Group) Group Name Specify group name of Active Directory. Blank Group Domain Specify group domain of Active Directory. Blank Privilege Specify privilege of group of Active Directory. Administrator Administrator Operator User Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 110 *12: Characters in the range between 4 and 62 including alphanumeric, hyphen, underscore, period, comma, and equal sign can be used. *13: Alphanumeric characters in the range between 4 and 31 excluding ", #, and ¥ can be used. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 111: Mail Alert

    *6 *7 LOGIN Select Enable/Disable of LOGIN authentication. Enable PLAIN Select Enable/Disable of PLAIN authentication. *6 *7 Enable *6 *8 User Name Specify the SMTP User Name. Blank *6 *9 Password Specify the SMTP Password. Blank Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 112 Up to 19 alphanumeric characters can be used excluding " " blank, ",?, =, <, >, #, and ¥. *10: Be sure to perform Alert Test after all the parameters are configured appropriately. Alert feature may fail depending on configuration made for network or alert receiver. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 113: Snmp Alert

    Can be specified only when each Alert Receiver is set to "Enable". Be sure to perform Alert Test after all the parameters are configured appropriately. Alert feature may fail depending on configuration made for network or alert receiver. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 114: System Operation

    Memory (Remote CD/DVD port number + 2) (Encryption) Remote FD Display the port number of remote FD when encryption is enabled. (Remote – CD/DVD port number + 3) (Encryption) Port numbers must be the unique one. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 115: Eco

    (in seconds) depends on system. system value Shutdown System Enable or disable the feature to shutdown the system when power Disable consumption exceeds the time specified in Correction time limit. Non- Aggressive Enable or disable Non-Aggressive Mode. Disable Mode Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 116 CPU/memory reaches 100%, the power value cannot be reduced no longer. • If the value specified for Power Threshold (Pa) for Aggressive Mode is lower than the power required for system startup and the parameter "Shutdown System" is enabled, the server might not start normally. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 117: Miscellaneous

    When this item is changed to/from "Overwrite oldest SEL", all log records in the SEL Repository are cleared. Disabling Platform Event Filter also disables SNMP alert. When BMC can be managed directly from NEC ESMPRO Manager (Ver.5.4 or later), this item must be set to "Enable". If it is set to "Enable", Authentication Key is required.
  • Page 118: Clear Sel

    <ESC> key: Aborts processing and returns to BMC Configuration menu. <Enter> key: Resets BMC. It takes about several minute to restart BMC. Note Do not shutdown the system, reboot the system, or perform any switch operation while BMC is being reset (for approximately 3 minutes). Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 119: Initializing Configuration

    Initializes BMC configuration settings and restores the default value. After initialization, it takes several minutes to restart BMC. Note Do not shutdown the system, reboot the system, or perform any switch operation while BMC is being initialized (for approximately 3 minutes). Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 120: Flash Fdd

    Do not use Flash FDD to back up data. Flash FDD can be used for a temporary data only. Compensation for recorded data 3.1.1 NEC will not pay compensation for data recorded on Flash FDD even if the data is lost. Handling Flash FDD 3.1.2 •...
  • Page 121: Use In Expressbuilder

    Chapter 2 Useful Features 3. Flash FDD Use in EXPRESSBUILDER 3.1.3 • Connect Flash FDD after Home Menu appears. • Remove Flash FDD from the server before closing EXPRESSBUILDER. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 122: Power Control Feature

    For a device that has a Xeon Processor, power consumption of the server can be controlled through the command line interface of EXPRESSSCOPE Engine 3 (BMC) or by using NEC ESMPRO Manager. This feature curves the upper limit of the power consumption, which allows more servers to be installed in the environment where the power consumption is limited.
  • Page 123: Notes On Using Windows Server 2008 R2 / 2012 / 2012 R2

    2008R2, 2012, and 2012 R2. However, it is the normal operation and the event is logged because the P-State is controlled by the server side. Source: Kernel-Processor-Power Event ID: 37 Level: Warning User: SYSTEM Source: Kernel-Processor-Power Event ID: 37 Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 124: Raid System Configuration

    Starts from 0 Starts from 1 Drive Group (Disk Array) Starts from 0 Starts from 1 To be assigned based on an enclosure that Drive (Physical Device) Starts from 0 contains the physical device and its slot number. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 125 Middle Tips • Off-line Utility can specify the background initialization priority, but Universal RAID Utility cannot. • Although Universal RAID Utility can specify the priority of initialization (Slow Initialize), this server does not support this function. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 126: Details Of Expressbuilder

    Windows Application: If EXPRESSBUILDER is installed in Windows, you can use it as a Windows application. Select NEC from Windows Start menu to launch NEC EXPRESSBUILDER. See Chapter 2 (6.4 Installing EXPRESSBUILDER) for how to install EXPRESSBUILDER. When EXPRESSBUILDER is launched as Windows application, Autorun Menu shown in Chapter 2 (5.2 Menus of EXPRESSBUILDER) - (4) Autorun Menu appears.
  • Page 127: Menus Of Expressbuilder

    *** default *** Tool menu If no key is pressed or OS installation is selected, Home Menu shown in (2) Home Menu appears. Tool Menu shown in (3) Tool Menu appears when you choose Tool menu. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 128 Closes EXPRESSBUILDER, and then shut down or restart the server. (3) Tool Menu Test and diagnostics Return to the previous menu The system diagnostics, which is used to analyze and diagnose the server and check the cable connection, can be started from Tool Menu. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 129 You can install or execute miscellaneous applications individually. Files for Setup You can create a file for setup to be used at OS installation. Maintenance You can perform maintenance of internal flash memory. Exit Close this menu. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 130: Utilities Provided By Expressbuilder

    Saves or loads the configuration data on a RAID controller. (3) File Execution Use this menu to start external utility stored in removal media. Use this feature only for utilities provided by NEC. Note Do not run the file provided by the third party.
  • Page 131: Installing Expressbuilder

    The message will disappear automatically. Device driver software was not successfully installed EXPRESSBUILDER Command Line Interface You can operate EXPRESSBUILDER in command line using Windows command prompt. See EXPRESSBUILDER Command Line Interface User's Guide for details. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 132: Expressscope Engine 3

    * In order to activate these features, the optional N8115-04 Remote KVM and Media License are required. To actualize these features, virtual USB mass storage (Remote FD, Remote CD/DVD, Remote USB Memory, or Virtual Flash) is always connected as USB mass storage. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 133: Nec Esmpro

    Chapter 2 Useful Features 8. NEC ESMPRO NEC ESMPRO NEC ESMPRO ServerAgentService (for Windows) For details of NEC ESMPRO ServerAgentService (for Windows), see "NEC ESMPRO ServerAgentService Installation Guide (Windows)" in EXPRESSBUILDER. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 134: Nec Esmpro Manager

    8. NEC ESMPRO NEC ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and the RAID system of the server. To use these features, install the bundle software for the server such as NEC ESMPRO ServerAgentService. For details, see "NEC ESMPRO Manager Installation Guide" or online help.
  • Page 135: Nec Esmpro Agent Extension

    Chapter 2 Useful Features 8. NEC ESMPRO NEC ESMPRO Agent Extension NEC ESMPRO Agent Extension enables you to manage the server remotely by this server’s BMC connecting with NEC ESMPRO Manager. For details, see "NEC ESMPRO Agent Extension Installation Guide" in EXPRESSBUILDER.
  • Page 136: Nec Product Info Collection Utility

    9. NEC Product Info Collection Utility NEC Product Info Collection Utility NEC Product Info Collection Utility can collect various information related to the server all at once. You can collect the server information(Product Info) for maintenance by using this utility.
  • Page 137: Universal Raid Utility

    Four or more physical devices are required to create a RAID 6 logical drive by using Universal RAID Utility. If you want to create a RAID 6 logical drive with three physical devices, use Off-line Utility. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 138: Express Report Service / Express Report Service (Https)

    11. Express Report Service / Express Report Service (HTTPS) Express Report Service / Express Report Service (HTTPS) For details about Express Report Service / Express Report Service (HTTPS), see “Express Report Service / Express Report Service (HTTPS) Installation Guide” in EXPRESSBUILDER. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 139: Express Report Service (Mg)

    Chapter 2 Useful Features 12. Express Report Service (MG) Express Report Service (MG) For details about Express Report Service (MG), see “Express Report Service (MG) Installation Guide” in EXPRESSBUILDER. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 140: Chapter 3 Appendix

    2. List of Windows Event Logs Shows a list of Windows event logs Accessing Data for Electrical Power, Temperature, and Processor Utilization Describes how to check power consumption in watts, intake temperature, and logical processor utilizations. 4. Glossary Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 141: Post Error Message

    Alarm messages are useful information for maintenance. • The list only contains messages for the server. For details about error messages of optional devices, and the actions to take, refer to the instructions that come with each product. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 142 Unsupported CPU detected on CPU #1 9002 Unsupported CPU detected on CPU #2 A CPU of which clock speed is 9021 Unsupported CPU Speed unsupported was detected. detected on CPU #1 9022 Unsupported CPU Speed detected on CPU #2 Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 143 An error was detected in A012 Memory Error detected in CPU2_DIMM6. CPU2_DIMM6 An error was detected in A013 Memory Error detected in CPU2_DIMM7. CPU2_DIMM7 An error was detected in A014 Memory Error detected in CPU2_DIMM8. CPU2_DIMM8 Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 144 CPU2_DIMM1 has been CPU2_DIMM1 has been disabled. disabled. A memory error was detected. AE0E CPU2_DIMM2 has been CPU2_DIMM2 has been disabled. disabled. A memory error was detected. AE0F CPU2_DIMM3 has been CPU2_DIMM3 has been disabled. disabled. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 145 DIMM was forcibly enabled. An error in CPU1_DIMM11 was AE8B CPU1_DIMM11 with error is detected, but because all enabled. memory is currently disabled, this DIMM was forcibly enabled. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 146 ROM → Disabled. (xx: PCI slot number) Option ROM expansion in PCI B004 Expansion ROM not slot 2C failed. initialized - PCI Slot 2C Option ROM expansion in PCI B005 Expansion ROM not slot 3C failed. initialized - PCI Slot 3C Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 147 Link Speed error was detected B272 PCI Slot 1B - PCIe Link Speed on PCI Slot 1B. Error Link Speed error was detected B273 PCI Slot 2B - PCIe Link Speed on PCI Slot 2B. Error Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 148 BMC IBF or OBF check failed. An error was detected while C104 accessing BMC. There is not enough space to Start up Offline Tools (Chapter 1, 9. Offline Tools) C105 BMC SEL area full. store the system event log. and delete the event logs. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 149 C125 BMC eMMC partition corrupted. An error occurred on BMC C126 eMMC partition. A format error occurred on BMC BMC eMMC format corrupted. C127 eMMC. BMC is in update mode. BMC is in Update Mode. C128 Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 150 C501 Intel(R) Node Manager is in Recovery Mode. seconds, then restart the server. At that time, Recovery Mode. check the jumper switch setting on motherboard. If the same error is detected repeatedly, contact your sales representative. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 151 Failed to reset the system. An error was detected when allocating PCI Remove PCI board from PCI slot, then reboot resources. the system. If the same error is detected repeatedly, contact your service representative to replace motherboard. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 152 Error (x: DIMM number) detected. Memory Sparing feature failed Memory DIMM Sparing over to standby memory. Fail-over on CPUx (x: CPU socket number) Memory Mirroring feature failed Memory Mirroring over to standby memory. Fail-over on CPUx (x: socket number) Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 153 Contact your sales representative and request repairs. Baseboard Temperature1 Upper Non-Critical Baseboard Temperature1 Lower Critical Baseboard Temperature1 Upper Critical Ambient Temperature Lower Non-Critical Ambient Temperature Upper Non-Critical Ambient Temperature Lower Critical Ambient Temperature Upper Critical Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 154 Power Supply2 Failure detected problem, contact your sales representative and request repairs. Power Supply1 AC lost Power Supply2 AC lost Processor Missing No CPU is installed. Contact your sales representative and request CPU or motherboard replacement. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 155 CPU2-DIMM6 Uncorrectable Error An unrecoverable error occurred for CPU2-DIMM6. CPU2-DIMM7 Uncorrectable Error An unrecoverable error occurred for CPU2-DIMM7. CPU2-DIMM8 Uncorrectable Error An unrecoverable error occurred for CPU2-DIMM8. CPU2-DIMM9 Uncorrectable Error An unrecoverable error occurred for CPU2-DIMM9. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 156 Drive 1 Fault hard disk drive failure seconds, and restart the server. If this Drive 2 Fault does not resolve the problem, contact Drive 3 Fault your sales representative. Drive 4 Fault Drive 5 Fault Drive 6 Fault Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 157 System Front FAN3 Lower Non-Critical System Front FAN4 Lower Non-Critical System Front FAN5 Lower Non-Critical System Front FAN6 Lower Non-Critical System Front FAN7 Lower Non-Critical System Front FAN8 Lower Non-Critical *1 When an optional HDD cage is installed. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 158: List Of Windows Event Logs

    Broadcom BCM57810 #xx: The network link is down. l2nd Warning Check to make sure the network cable is properly connected. When installing an OS, starting system, This event does not affect system operation. or applying Starter Pack Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 159 Printer Extensions and Notifications service is marked as interactive 7030 Service Control Manager Error service. However, the system is not allowed to use interactive service. Thus, this service might not work correctly. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 160 Microsoft-Windows- Detailed information about failure of license authentication Error Security-SPP hr=0x80072EE7 8200 Unless this event is not logged repeatedly after license authentication, When installing an OS there is no problem in system operation. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 161 When starting system with If Auto Negotiation fails in InfiniBand connection environment (e.g., N8104-146/147 (InfiniBand board) InfiniBand cable is not connected), the port works as IB port. Thus, this connected event does not affect system operation. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 162 The file will be unloaded now. The applications or services that User Profiles Service hold your registry file may not function properly afterwards. 1530 If there is no such influence cannot sign in Windows, does not affect the Applying Starter Pack system operation. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 163 Microsoft-Windows- Error VID (Virtual Infrastructure Driver) is not running. Hyper-V-VMMS 15350 This event is logged at shutdown of Windows Server 2012 with Hyper-V When running the system enabled. However, this event does not affect system operation. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 164 Starter Pack Broadcom BCM57810 #xx: The network link is down. Check to make l2nd Warning sure the network cable is properly connected. When starting system, or applying This event does not affect system operation. Starter Pack Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 165 Primary Adapter does not sense the following Probes: iANSMiniport Warning Intel(R) ~ Possible reason: partitioned Team. This event is logged at system startup if a team is configured with When starting system Intel(R) PROSet, however, there is no problem in system operation. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 166 When installing .NET Framework 4.0 This event does not affect system operation. Microsoft-Windows-User Profile notification of event Create for component Warning Profiles Service {56EA1054-1959-467f-BE3B-A2A787C4B6EA} failed. 1534 When installing an OS This event does not affect system operation. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 167 When running an OS for the first time This event does not affect system operation. Microsoft-Windows- Session "Microsoft-Windows-Setup" stopped due to the following Error Kernel-EventTracing error: 0xC000000D When running an OS for the first time This event does not affect system operation. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 168 Hyper-V, but this event does not affect system operation. Microsoft-Windows- Warning Shut down physical computer. Stopping/saving all virtual machines... Hyper-V-VMMS 14100 This event is logged when activating Windows Server 2008 R2 When running the system Hyper-V, but this event does not affect system operation. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 169 Profile notification of event Create for component User Profiles Warning {56EA1054-1959-467f-BE3B-A2A787C4B6EA} failed, error code is Service -2147023591 1534 The event may be registered at logon. This event does not affect When installing an OS system operation. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 170 ASP.NET again by using aspnet_regiis.exe /i. When installing .NET Framework 4.0 This event does not affect system operation. Security-Licensing Warning Component error. hr=0x80049E00, [4, 3] -SLC 1054 When installing an OS This event does not affect system operation. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 171 6000 When installing an OS This event does not affect system operation. Microsoft-Windows- The winlogon notification subscriber <GPClient> failed a notification Warning Winlogon event. 6001 When installing an OS This event does not affect system operation. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 172: Accessing Data For Electric Power, Temperature, And Processor Utilization

    'WScript.Echo " Data MS Byte = 0x" & hex(outparams.ResponseData(3)) WScript.Echo " Power Consumption = " & outparams.ResponseData(3)*256 + _ outparams.ResponseData(2) & " watts" End If ' End Script ' Start Script • Execution example C:¥VBS> cscript //nologo Power.vbs Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 173: Intake Air Temperature

    For cnt = 0 to RecordCount-1 Offset = 0 Length = 9 oinparams.networkfunction = &ha oinparams.lun = 0 oinparams.responderaddress = &h20 oinparams.command = &h23 oinparams.requestdata = array(Reserve_LS, Reserve_MS, Record_LS, Record_MS, Offset, Length) oinparams.requestdatasize = 6 set outparams = oipmi.execmethod_("requestresponse",oinparams) Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 174 And &hf0)/16, k2, 4) currentValue = CDbl (((M * rawData) + (B * (10 ^ k1))) * (10 ^ k2)) WScript.Echo " Current Value = " & currentValue & " " & units2 End If End Sub Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 175 Intake air temperature data is obtained from the sensor with an ID string that contains any of the following: Amb, Ambient, or Front Panel. In the case of the sample above, the data is obtained from a sensor that contains FntPnl Amb Temp in its ID, with a resulting intake air temperature of 27°C. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 176: Processor Utilization

    Proc3 : PercentProcessorTime=0 Proc4 : PercentProcessorTime=76 Proc5 : PercentProcessorTime=0 Proc6 : PercentProcessorTime=0 Proc7 : PercentProcessorTime=0 Proc_Total : PercentProcessorTime=9 Proc 0 to Proc 7 show the utilization rate of each processor while Proc_Total shows the total processor utilization rate. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 177: Linux

    CPU1_DIMM4 Temp | 43h | ns | No Reading CPU1_DIMM5 Temp | 44h | ns | No Reading CPU1_DIMM6 Temp | 45h | ns | No Reading P1 Therm Ctrl % | A0h | ok | 0 unspecified Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 178: Processor Utilization

    0.00 0.00 95.83 6.63 17:59:30 0.30 0.01 0.17 1.39 0.00 0.00 0.00 98.13 0.02 17:59:30 1.36 0.20 0.74 5.72 0.12 0.20 0.00 91.66 33.54 You can acquire the processor utilization rate by subtracting %idle from 100%. Express5800/R120f-1M, R120f-2M Maintenance Guide...
  • Page 179: Glossary

    NEC ESMPRO managing or monitoring. NEC ESMPRO Agent Software for monitoring the server. This works with NEC ESMPRO Manager and resides as the OS service. NEC ESMPRO Agent Extension Software for performing the scheduled operations. This works with NEC ESMPRO Manager.
  • Page 180 NEC Express Server Express5800/R120f-1M, R120f-2M Maintenance Guide September 2014 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan ©NEC Corporation 2014 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.

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