Chapter 3: Printer Troubleshooting and Maintenance
Contact Product Support
If you are unable to obtain solutions in
Solutions", you may wish to try any of the following means:
Before contacting our Product Support Department, please ensure that you have the
following information:
You can obtain all of the above information on the printer's Web page or test label.
User Instructions for PC42d Desktop Printer
Search our database at www.hsmknowledgebase.com;
Consult our Chinese experts via hot-line: 400-639-6841;
Contact our experts in the U.S. and Canada via
Contact.
Printer serial number;
Printer configuration number;
Firmware type and version;
Printer command language;
Serial port setting (if applicable);
Medium setting;
Ethernet setting (if applicable)
Page 27 "Printer Problems and Possible
www.honeywellaidc.com
>
25