Hold And Resume; Put Call On Hold; Remove Call From Hold On Different Line - Cisco DX650 User Manual

Hold and Resume

Hold and Resume
You can hold and resume calls. When you put a call on hold, the Hold icon appears on the right in the call
information area. With a shared line, when another phone places a call on hold, the phone displays the Remote
Hold icon.
If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts to ringing after a
certain time. The reverting call remains on hold until you resume it or until Hold Reversion times out. Your
phone indicates the presence of a reverting call by the following actions:
• Alerts you at intervals with a single ring (or flash or beep, depending on your phone line setting).
• Briefly displays a Hold Reversion message in the status bar at the bottom of the phone screen.
• Displays the animated Hold Reversion icon next to the caller ID for the held call.
Tips
• The Hold feature typically generates music (if Music on Hold is configured) or a beeping tone.
• If you receive an alert for an incoming call and a reverting call at the same time, your phone shifts the
• If you use a shared line, Hold Reversion rings only on the phone that puts the call on hold, not on the
• Your system administrator determines the duration between Hold Reversion alerts.
• When a call is chaperoned, the call chaperone cannot use Hold.

Put Call on Hold

Procedure
Step 1 Make sure that the call you want to put on hold is highlighted.
Step 2
Press

Remove Call From Hold on Different Line

Procedure
Step 1
Select a line. Doing so may cause a held call to resume automatically:
• If a reverting call is on the line, that call resumes.
• If more than one reverting call is on the line, the oldest reverting call resumes.
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focus of the phone screen to display the incoming call by default. Your system administrator can change
this focus priority setting.
other phones that share the line.
.
Calling Tasks