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Cisco 8845 User Manual

Unified ip phone, cloud voice s service
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Cloud Voice S Service
Cisco Unified IP Phone 8845 User Guide
(Version 2.0)

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  Summary of Contents for Cisco 8845

  • Page 1 Cloud Voice S Service Cisco Unified IP Phone 8845 User Guide (Version 2.0)
  • Page 2: Table Of Contents

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Table of Content Phone Set Features and Functions ..................3 Operation for IP Phone 8845 ..................3 Location of Control ......................4 Preference Setup ........................6 Adjusting Brightness ......................6 Adjusting Ringer Volume and Ringtone ................
  • Page 3: Phone Set Features And Functions

    DC adaptor port (DC48V). AC-to-DC power supply. AC power wall plug. Network port. Reserved. Auxiliary port. Handset connection. Analog headset connection. Notes: IP Phone 8845 cannot function properly when there is a failure in power supply. Version 2.0 © WTT HK Limited 2017...
  • Page 4: Location Of Control

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Location of Control Item Description Handset light strip Indicates an incoming call (flashing red) or new voice message (steady red). Phone screen Shows information about your phone, including directory number, call information (for example caller ID, icons for an active call or call on hold) and available softkeys.
  • Page 5 Cloud Voice S Service – Cisco 8845 IP Phone User Guide Release buton Ends a connected call or session. Transfer button Transfers a call. Hold/Resume Places an active call on hold and resumes the held call. button Conference Creates a conference call.
  • Page 6: Preference Setup

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Preference Setup Adjusting Brightness As the IP Phone display may be affected by the lighting of the office, you can adjust the brightness accordingly. 1. Press the Applications button 2.
  • Page 7: Basic Features

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Basic Features Placing a Call There are 4 options for placing a new call: 1. When using the handset, lift the handset and dial the number. 2. Press the Session button and enter the number of keypad.
  • Page 8: Muting A Call

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Muting a Call 4. Press the Mute button 5. To disengage mute, press Mute button again. Note: If you are using mute along with the speakerphone, lifting the handset will disengage mute function Version 2.0...
  • Page 9: Call Management Features

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Call Management Features Putting a Call on Hold During the call conversation, you can put the other call party temporarily on hold. 1. To put a call on hold, ...
  • Page 10: Transferring A Call

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Transferring a call During the call conversation (not ‘On-hold’ mode), if you wish to transfer your call conversation to another party, you can: 1. Press the Transfer button 2. Enter an 8-digits local number / a 4-digits extension number of the recipient 3.
  • Page 11: Setting Up Call Forwarding From Other Phone

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide 4.5.2 Setting up Call Forwarding from other phone 1. Dial 2112 1113 to access Remote Call Forwarding hotline. 2. Follow the voice prompts and select the language by pressing ‘1’ for Cantonese/ ‘2’...
  • Page 12: Placing A Conference Call

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Placing a Conference Call During the call conversation, you can invite more business partners to join the conversation by means of N-way Conference Call. 1. During an active call conversation, press the Conference button 2.
  • Page 13: Directed Call Pickup (Specific Group Member)

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide 4.7.2 Directed Call Pickup (Specific Group Member) 1. Press the GPickup softkey. 2. Enter the extension number of the phone line with the call that you want to pick up.
  • Page 14: Switching Call Conversation From Mobile Back To Ip Phone

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide 4.8.3 Switching Call Conversation from Mobile Back to IP Phone If you pick up the call by your mobile via Sim-Ring Mobility and back to your desk, you can continue the call conversation by using switching call to your IP Phone.
  • Page 15: Voicemail Service

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide VoiceMail Service 5.1 Activating VoiceMail on your IP Phone 1. Press the Message button on your IP Phone. 2. Enter your VoiceMail PIN followed by “#”. 3. Follow the voice instructions to change the VoiceMail PIN to activate the VoiceMail service.
  • Page 16: Remote Access To Voicemail

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Remote Access to VoiceMail 1. Dial the access number 2112-2345. [Please dial (852) 2112-2345 when you are accessing VoiceMail service from overseas.] 2. A welcome greeting message will be announced and please select the language by pressing ‘1’...
  • Page 17: Using The Phone Log

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Using the Phone Log If your phone display indicates that you have missed calls, you can use the Missed Call option on the Directory menu to view your call history and to call back the person you have missed.
  • Page 18: Extension Mobility

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Extension Mobility The Extension Mobility feature allows you to associate your phone number and user profile with any IP Phone. When you use your IP Phone Personal Identification Number (PIN) to login an IP Phone, your assigned telephone number, and the settings that you have established will be associated with that phone.
  • Page 19: Password Management

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Password Management Change the Cloud Voice Password https://adp.wtt-cloudvoice.com/pc/en/index.jsp Visit Click WTT Cloud Voice User Portal (Scroll down the page). Enter your Cloud Voice Number and Password Click Login Click Password Management...
  • Page 20: Change The Ip Phone Pin

    Cloud Voice S Service – Cisco 8845 IP Phone User Guide Change the IP Phone PIN Visit https://adp.wtt-cloudvoice.com/pc/en/index.jsp Enter your Cloud Voice Number and Password Click Login Click Password Management Choose IP Phone PIN. Enter New PIN. Confirm PIN. Click Save...