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If You Need Service Or Assistance - Whirlpool ETl4CC Use & Care Manual

Cycle defrost refrigerator freezers
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Performance
problems
often result from little
m
2
Whirlpool has a nationwide
net-
things you can find and fix yourself without tools of
* I
k
work of franchised
TECH-CARE@
anv kind.
service companies.
TECH-CARE
If your refrigerator
will not operate:
T&U-CARE
service technicians
are trained to
l
Is the power supply cord plugged
into a live
FMN=H~SEDSERVI=E
fulfill the product
warranty
and
circuit with the proper voltage? (See page 4.)
provide after-warranty
service, anywhere
in the
l
Have you checked your home's main fuses or
United States. To locate TECH-CARE service in your
circuit breaker box?
area, call our COOL-LINE service assistance tele-
l
Is the Temperature Control turned on?
phone number [see Step 2) or look in your tele-
phone directory Yellow Pages under:
If there Is a raftllng or jingling noise, or other un-
familiar
sound:
l
Is something
on top or behind the refrigerator
making noise when the refrigerator is running?
If there is water in the defrost pan:
WHlULPOOL
APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVlCE
C"MPANIES
SERWCE
COMPANIES
XYZSERYICE CO
XYZSERYICE CO
123 MAPLE
!399-9999
123MAPtE
999-9999
OR
l
In hot, muggy weather, this is normal. The pan can
even be half full. Make sure the refrigerator
is
level so the pan doesn't overflow?
WASHlNG
YACHINES.
DRIERS
L FmNERS
- SER"lClNG
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERYICE
SERVICE
COMPANIES
If the light does not work:
YYISERVICE CO
123 MAPLE
!399-9999
l
Have you checked
your home's main fuses or
circuit breaker box?
4. If you have a problem?..
l
Is the power supply cord plugged
into a live
circuit with the proper voltage? (See page 4.)
Call our COOL-LINE service
assistance
tele-
phone number (see Step 2) and talk with one of our
If a bulb Is burned out:
Consultants, or if you prefer, write to:
l
See instructions for changing
the light bulb on
Mr. Robert Stanley
page 6. Use appliance
bulbs only.
Division Vice President
If fhe motor seems to run too much:
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
l
Is the condenser,
behind the refrigerator,
free
from dust and lint?
l
On hot days; or if the room is warm, the motor
5.
If you need FSP"
naturally runs longer.
Remember: Motor running time depends on dif-
l
If the door has been opened a lot, or if a large
ferent things: number of door openings, amount of
food stored, temperature of the room, setting of the
controls.
amount of food has been put in, the motor will run
longer to cool down the interior.
If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
3. If you need service%.
2. If you need assistance?..
Call Whirlpool
COOL-LINE@ service
asslst-
ante
telephone
number.
Dial free from any-
where in the U.S.:
l-SOO-253-130-f
and talk with one of our trained Consultants. The
Consultants can instruct you in how to obtain satis-
factory operation
from your appliance
or, if serv-
ice is necessary, recommend
a qualified
service
company
in your area.
f&r yobr Whirlpool
appliance.
FSP replacement
parts will fit right and work right, because they are
made to the same exacting specifications
used to
replacement parts?..
build every new Whirlpool appliance.
To locate FSP replacement
parts in your area,
FSP@ is a registered trademark of Whirlpool Cor-
refer to Step 3 above or call the Whirlpool COOL-
poration for quality parts. Look for this symbol of
LINE service assistance number in Step 2.
aualitv whenever vou need a replacement
part
*If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete
description
of the problem. This infor-
mation is needed
in order to better respond to
your request for assistance.
14

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