Matrox RAD Series User Manual
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Matrox RAD Series User Manual

Matrox RAD Series User Manual

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Matrox RAD Series
User Guide
10888-301-0200
2005.03.22

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  • Page 1 Matrox RAD Series User Guide 10888-301-0200 2005.03.22...

  • Page 2: Table Of Contents

    Monitor setup ............................13 Portrait monitor setup..........................14 Multi-display setup ..........................15 Grayscale setup............................15 More PowerDesk information........................15 Troubleshooting......................16 Basic procedures .............................16 Main troubleshooting..........................16 Extra troubleshooting..........................21 Product information ....................30 More information ....................37 Warranty .........................38 Software license agreement ..................40 Index ........................41 Matrox RAD Series – User Guide...

  • Page 3: Overview

    Archiving and Communication Systems), X-ray imaging, MRI (Magnetic Resonance Imaging), and digital radiography. You can connect up to 2 monitors (analog or digital) at a time to your Matrox RAD Series product. RAD Series cards support display resolutions up to 2 megapixels with analog monitors (1600 1200 ×...

  • Page 4: Software Supplied

    Installation overview Note: If your Matrox product is already partially or fully installed on your computer, some or all the installation information in this guide may not apply to you. However, this information may be useful if you need to reinstall your Matrox product.

  • Page 5: Hardware Installation

    Hardware installation This section describes how to install your Matrox card. If your Matrox card is already installed in your computer, skip to “Connection setup”, page 9. For information specific to your computer, like how to remove its cover, see your system manual.
  • Page 6 Most computers have different types of AGP slot expansion slots. Choose an AGP, PCI, or PCI Express ×16 (PCIe) slot, depending on the (×16) type of Matrox card you have. If you have a Express slots (×1) PCI card, your card supports both 64-bit and 32-bit PCI slots.
  • Page 7 Secure the bracket of your Matrox card to the computer frame. Your Matrox card is now installed. Before restarting your computer, connect your monitor or monitors (see “Connection setup”, page 9). After connecting, restart your computer and install your Matrox software (see “Software setup”, page...

  • Page 8: Replacing Brackets On A Low-Profile Graphics Card

    Replacing brackets on a low-profile graphics card Matrox low-profile graphics cards ship with standard (ATX) brackets compatible with most systems. The following explains how to change brackets on your Matrox product. Remove the current bracket from your Matrox graphics card...

  • Page 9: Connection Setup

    Connection setup This section describes how to connect monitors to your standard (ATX) and low-profile Matrox products. For information on how to connect a low-profile card, see page WARNING: Don’t change monitor connections while your computer is turned on. While your computer is turned on, it may be using monitor settings that are specific to the current monitor connections.
  • Page 10 Some monitors with DVI connectors support both digital and analog input. If you’re using one of these monitors with your Matrox product, make sure it’s configured to use the correct type of input. For more information, see your monitor documentation.

  • Page 11: Connecting A Low-Profile Card

    Connecting a low-profile card Attach the dual-monitor cable Attach your Matrox dual-monitor cable to the connector on the bracket of your Matrox card. Make sure the connectors are properly fastened. WARNING: To avoid damaging the LFH-60 connector on your dual-monitor cable or on your...

  • Page 12: Software Setup

    Software setup Note: This guide has references that are specific to the Matrox installation CD-ROM. If your Matrox product wasn’t packaged by Matrox (for example, if it was included with your computer), your product may not include this CD-ROM. If you don’t have this CD-ROM, certain references in this guide may not reflect the software you have.

  • Page 13: Display Setup

    Display setup Windows 2000/XP – Your Matrox display driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox card. This section has important information on how to configure your display settings using Matrox PowerDesk software.

  • Page 14: Portrait Monitor Setup

    Some portrait monitors are merely landscape monitors physically rotated 90 degrees. These monitors don’t rotate the monitor signal and don’t report support for portrait resolutions. In this case, use Matrox software to rotate the display to match the monitor orientation. 14 Matrox RAD Series – User Guide...

  • Page 15: Multi-Display Setup

    From the main interface of PowerDesk (see “Accessing PowerDesk”, page 13), click Grayscale Setup Select the grayscale setup you want. For more information, see the Matrox PowerDesk online documentation. Click for your changes to take effect. You may be prompted to restart your Apply computer.

  • Page 16: Troubleshooting

    Your Matrox card may not be properly installed. Solution Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page...
  • Page 17 Start PBIOSWin update the BIOS of your Matrox card. For more information on how to use this program, see the Readme file in the Sysutils folder. Turn off your computer, remove the other graphics card, then plug your monitor into your Matrox card.
  • Page 18 Make sure the input signal supported by your monitor is compatible with the output signal of your Matrox card. For most devices, the signals are configured to use 75 ohms. For some devices (for example, some analog grayscale monitors), the signals are configured to use 50 ohms.
  • Page 19 (blank screen, rolling or overlapping screen images) Cause The Matrox display driver may be trying to use settings your monitor doesn’t support. This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn’t support, or if the monitor connected to your computer was changed without changing it in the software.
  • Page 20 Restart your computer for the changes to take effect. After your computer has restarted, install the latest display driver for your Matrox card. You may also need to reinstall other Matrox software. 20 Matrox RAD Series – User Guide...

  • Page 21: Extra Troubleshooting

    The following are extra troubleshooting items related to graphics hardware. Problem Windows XP ‘Screen resolution’ slider is disabled Cause While using your Matrox product supports only 8-bit display modes. With Legacy Gray, these display modes, Windows XP disables the slider. Screen resolution...
  • Page 22 Many motherboard or computer manufacturers have software updates available on their Web site. Cause Files on your system may have been deleted or corrupted. Solution Remove, then restore Matrox software. For more information, see page Problem Monitor settings aren’t automatically detected WARNING: If incorrect software monitor settings are used, your display may become unusable and some monitors can be permanently damaged.
  • Page 23 BNC connectors. Solution If there’s an HD-15 connector at the back of your monitor, use this connector instead of the BNC connectors. BNC (Bayonet Nut Connect) HD-15 connector connectors Matrox RAD Series – User Guide 23...
  • Page 24 VGA adapter, make sure they’re enabled. If your computer doesn’t have these options, you may be able to manually assign an IRQ to your Matrox card using the BIOS setup utility. For more information on the BIOS setup utility of your computer, see your system manual or contact your system manufacturer.
  • Page 25 Solution If you’re using multiple displays in independent mode, try using stretched mode instead. Programs that don’t work in independent mode may work in stretched mode. For more information, see Matrox PowerDesk help. Matrox RAD Series – User Guide 25...
  • Page 26 (Software doesn’t work with a certain graphics card, or another graphics card doesn’t work at all) Cause If you have different models of graphics cards in your computer, your Matrox display driver may not support all the graphics cards in your computer. Solution Under Windows 2000/XP, a display driver may support one or more graphics cards.
  • Page 27 Cause Windows 2000/XP – If the Windows method for display driver installation was used (instead of running the setup program included with your Matrox display driver), the driver may not be installed for all the graphics cards it supports. Solution Run the setup program included with the Matrox display driver.
  • Page 28 ) on your Windows taskbar to access the PowerDesk main interface. To see the PowerDesk icon in Windows XP, you may need to click the button ( ) on your Windows taskbar. Show hidden icons Click Desktop Management 28 Matrox RAD Series – User Guide...
  • Page 29 If display scaling isn’t supported, the display may use only a portion of your screen. Solution Select the highest display resolution available. This generally results in better image quality. Matrox RAD Series – User Guide 29...

  • Page 30: Product Information

    Notes For a list of supported monitor and partner solutions, see www.matroxmed.com. Your Matrox card is 100% VGA compatible and supports all VESA standards: VBE 2.0 (Super VGA modes), DPMS (energy saving), DDC-2B (Plug-and-Play monitor), and DDC-CI. 30 Matrox RAD Series – User Guide...
  • Page 31 3D acceleration is only available with a 16- or 32-bit color palette, or while using ExtendiGray The display resolutions and refresh rates available depend on your Matrox graphics card, display driver, software monitor settings, and monitor. For information on the capabilities of your monitor, see your monitor documentation.
  • Page 32 Maximum card dimensions – Matrox RAD2mp or RAD3mp (AGP) ≤ 0.75 in. / ≤ 1.91 cm 5.90 in. / 14.99 cm 3.69 in. / 9.37 cm 0.36 in. / 0.91 cm 32 Matrox RAD Series – User Guide...
  • Page 33 Maximum card dimensions – Matrox RAD PCI ≤ 0.75 in. / ≤ 1.91 cm 6.6 in. / 19.05 cm 2.242 in. / 9.78 cm 0.325 in. / 0.84 cm Matrox RAD Series – User Guide 33...
  • Page 34 Maximum card dimensions – Matrox RAD PCIe ≤ 0.75 in. / ≤ 1.91 cm 6.425 in. / 16.32 cm 4.376 in. / 11.12 cm 0.331 in. / 0.84 cm 34 Matrox RAD Series – User Guide...
  • Page 35 5V Power TMDS data2+ — — TMDS clock Ground TMDS data2– Ground data– Analog blue TMDS clock — HSYNC output data+ Analog red — TMDS data1– VSYNC output Ground — TMDS data1+ Ground Matrox RAD Series – User Guide 35...
  • Page 36 Signal Signal Analog red output Ground Not connected Analog green output Ground SDA (DDC) Analog blue output Ground TTL horizontal sync Not connected +5 V (DDC) TTL vertical sync Ground Ground SCL (DDC) 36 Matrox RAD Series – User Guide...

  • Page 37: More Information

    Document Format) files. To view or print PDF files, use the program, which you can Acrobat Reader install from the “Matrox Installation” CD-ROM. This guide is available on the CD-ROM as a PDF file (Guide\RAD Guide.pdf ). Note: Be sure to check for any last-minute release notes at the end of this manual and in the Matrox CD-ROM Readme file.

  • Page 38: Warranty

    (1) year from the date of purchase. This warranty applies only to the original end- user purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any: a.
  • Page 39 Matrox product or any business interruption. 2. Without prejudice to the foregoing, any liability of Matrox for any breach of warranty shall be limited to the amount paid by the customer for the defective hardware in question.

  • Page 40: Software License Agreement

    Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.

  • Page 41: Index

    – Customer support – Connection setup Warning Connectors – Warranty Portrait – Settings Display – Setup Primary Multi-display – Setup DualHead Online documentation Expansion slots PCI Express Grayscale setup Plug-and-Play Portrait monitor Setup Matrox RAD Series – User Guide 41...
  • Page 42 FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 43 A. (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 89/336/EEC para dispositivos digitales de Clase A. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 44 Copyright © 2005 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas Matrox Electronic Systems Ltd.
  • Page 45 However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use.
  • Page 46 Site Web: www.matrox.com/graphics/francais/ Technical support: + 44 (0) 1753 66 55 22 E-mail: graphic.tech.uk@matrox.com Italia Ufficio italiano di Matrox Graphics Inc. Hong Kong 3G electronics Matrox Asia Ltd. via Boncompagni 3B Units 2405-6, 24/F ING Tower 20139 Milano, Italia...

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