Matrox EpicA Series User Manual
  1. Manuals
  2. Brands
  3. Matrox Manuals
  4. Video Card
  5. EpicA Series
  6. User manual

Matrox EpicA Series User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
ENGLISH
Graphics Solutions for Professionals
Matrox Epic
Series
A
User Guide
10963-301-0111
2008.01.28
www.matrox.com/graphics

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the EpicA Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Matrox EpicA Series

Summary of Contents for Matrox EpicA Series

  • Page 1 ENGLISH Graphics Solutions for Professionals Matrox Epic Series User Guide 10963-301-0111 2008.01.28 www.matrox.com/graphics...

  • Page 2: Hardware Supplied

    (www.matrox.com/graphics/en/finent/products/epica/drivers_software.php). Client-side software (Windows 2000/XP/XPe and Linux) Matrox display drivers and PowerDesk-SE – to use your Matrox graphics hardware and manage program windows in your local session Matrox PowerSpace – to organize your Windows desktop in your local session Server-side software...

  • Page 3: Installation Overview

    Installation overview Note: If your Matrox product is already partially or fully installed on your computer, some or all the installation information in this guide may not apply to you. However, this information may be useful if you need to reinstall your Matrox product.

  • Page 4: Hardware Installation

    Hardware installation This section describes how to install your Matrox card. If your Matrox graphics card is already installed in your computer, skip to “Connection setup”, page 7. For information specific to your computer, like how to remove its cover, see your system manual.
  • Page 5 PCI Express ×16 card * With multi-display mode, you may be able to use your existing graphics card. For Windows 2000/XP, see Windows 2000/XP online help under “Install additional monitors”. Matrox EpicA Series – User Guide...

  • Page 6: Replacing Brackets On A Low-Profile Graphics Card

    Secure the bracket of your Matrox card to the computer frame. Your Matrox card is now installed. Before restarting your computer, connect your monitor or monitors (“Connection setup”, page 7). After connecting, restart your computer and install your Matrox software (see “Software setup”, page...

  • Page 7: Connection Setup

    Connection setup This section describes how to connect your monitors to your Matrox product. Connector overview – Epic TC2 and Epic TC2-Lite Dual-monitor cable (LFH60-to-DVI) Secondary DVI TV output connector (2/4) adapter* DVI-to-HD15 adapter S-video connector Composite video connector Main DVI connector (1/3)
  • Page 8 Otherwise, the software may not be able to properly detect your monitors. Attach the dual-monitor cable or quad-monitor cable Epic TC-2 and Epic TC-2-Lite – Attach your Matrox dual-monitor cable to the connector on the bracket of your Matrox card. Make sure the connectors are properly fastened. Dual-monitor cable WARNING:...
  • Page 9 (HD-15) connector. Make sure the connectors are properly fastened Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Software setup”, page 11). Note: Monitors are numbered consecutively based on which connector each is attached to.
  • Page 10 Note: To connect a digital monitor (a monitor that uses digital input, usually a flat panel monitor) to your Matrox product, your monitor must have a DVI HD-15 connector (analog) connector. Some monitors with DVI connectors support both digital and analog input. If you’re using one of these...

  • Page 11: Software Setup

    Software setup This section describes how to install Matrox software for Windows 2000/XP/XPe and Windows Server 2003. For the Linux operating system, see the documentation included with your Linux software package. You may need administrator rights to install certain software. For more information, see Windows documentation or contact your system administrator.
  • Page 12 Run the Matrox PowerSpace software package you downloaded. While PowerSpace is running on the client side, it organizes your Windows desktop in your local session. Matrox PowerSpace Epica needs to be installed on the server to organise your Windows desktop in remote sessions.
  • Page 13 PowerSpace to organize your Windows desktop in the remote sessions of your clients. Note: Matrox PowerDesk and PowerSpace software can be run locally on the server only if Matrox hardware is installed in your server. Install your software package Run the software package you downloaded and follow the on-screen instructions.

  • Page 14: Turn Off Computer

    (Epic TC2-Lite and Epic TC2 only) If your Matrox product supports TV output, you can use the TV output adapter to connect a video recorder or a TV to your Matrox graphics card. This adapter is only included with certain Matrox products.

  • Page 15: Connect Video Output

    ). To match labels, see the documentation for your video devices. † If your TV only has an antenna or cable TV connector, you can use an RF modulator to connect it to your Matrox card. RF modulators are available at most electronics stores.

  • Page 16: Connect Audio Output

    For more information, see your sound card manual. Software setup If a TV or video recorder is connected to your Matrox product, you can use TV output mode to view or record your display on your TV or video recorder. (To connect video devices to your computer, page 14.)

  • Page 17: Troubleshooting

    Your Matrox card may not be properly installed. Solution Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page...
  • Page 18 ) on your Windows taskbar to access the PowerDesk main interface. To see the PowerDesk icon in Windows XP, you may need to click the Show button ( ) on your Windows taskbar. hidden icons Click Monitor Adjustments 18 Matrox EpicA Series – User Guide...
  • Page 19 (blank screen, rolling or overlapping screen images) Cause The Matrox display driver may be trying to use settings your monitor doesn’t support. This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn’t support, or if the monitor connected to your computer was changed without changing it in the software.

  • Page 20: Graphics - Extra Troubleshooting

    Restart your computer for the changes to take effect. After your computer has restarted, install the latest display driver for your Matrox card. You may also need to reinstall other Matrox software. Graphics – Extra troubleshooting The following are extra troubleshooting items related to graphics hardware.
  • Page 21 Make sure the program window doesn’t overlap any other display. If the program doesn’t work with the graphics card controlling your primary display, or you want your main graphics card to control your primary display, see the other solutions. Matrox EpicA Series – User Guide 21...
  • Page 22 Click the plus sign to the left of the Display adapters For each display adapter, except for the one controlling your primary display, right-click the name of a display adapter, then click Disable Note: Your primary display can’t be disabled. 22 Matrox EpicA Series – User Guide...
  • Page 23 (Software doesn’t work with a certain graphics card, or another graphics card doesn’t work at all) Cause If you have different models of graphics cards in your computer, your Matrox display driver may not support all the graphics cards in your computer. Solution Under Windows 2000/XP, a display driver may support one or more graphics cards.
  • Page 24 Effects Disable one or more features. Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Web site (www.matrox.com/mga). Note: If your Matrox product was provided by the manufacturer of your computer, check the Web site of that manufacturer for the latest display driver.
  • Page 25 None Click to accept the changes. Note: If you identify a program that doesn’t work well with Matrox acceleration, please contact Matrox technical support (see page 40) and describe the problem. This information may help us come up with a fix or work-around in a future driver release.
  • Page 26 Solution Select the highest display resolution available. This generally results in better image quality. (While using 2 digital monitors at the same time, certain limitations may apply. For more information, see page 34.) 26 Matrox EpicA Series – User Guide...
  • Page 27 Double-click the list item to expand it, then double-click the IDE ATA/ATAPI controllers name of the appropriate controller. Change each setting to “ ”. Transfer Mode DMA if available Click to accept the changes. Matrox EpicA Series – User Guide 27...
  • Page 28 Close other programs, including memory-resident programs like System Agent Cause Your Matrox graphics card may be sharing an IRQ (interrupt request) with another PCI card in your computer (for example, a network card). Solution Try moving the PCI card to another PCI slot in your computer. For more information, see the documentation for this card or see your system manual.
  • Page 29 . For more information, see your TV manual. VIDEO Solution If a video recorder is connected to your Matrox graphics card and the video recorder has a switch, set it to . For more information, see your video recorder manual.
  • Page 30 Some TVs have an aperture control sometimes called . Lowering this setting may PICTURE reduce this problem. Reducing your TV’s brightness setting may also improve image quality. For more information, see your TV manual. 30 Matrox EpicA Series – User Guide...
  • Page 31 Can’t record video with a video recorder Cause The video source may be copy protected. Your Matrox product may not let you make copies of copy-protected video. (Some video sources let you make a copy of a video, but you may not be able to make a copy of that copy.)
  • Page 32 For the , and/or controls, make sure the sliders are at Master Line Wave Volume one-quarter to one-half levels (if you’re not sure, try half level), and the check boxes Mute are cleared. 32 Matrox EpicA Series – User Guide...
  • Page 33 More Information We provide additional information in help and Readme files. Be sure to check for any last-minute release notes included with your product. Also, check the Matrox Web site (www.matrox.com/mga) for the latest Matrox software, technical support, and product information.

  • Page 34: Display Information

    VBE 2.0 (Super VGA modes), DPMS (energy saving), and DDC-2B (Plug-and-Play monitor). To get the most of your Matrox product, we recommend using the highest color palette setting (a 32-bit color palette) for all your displays. If you’re using BNC connectors with a Plug-and-Play monitor, the Plug-and-Play feature of your monitor can’t be used.
  • Page 35 While using 2 displays at a time, your Matrox graphics card supports display resolutions up to 1920 × 1440. The highest display resolution supported for digital monitors is 1920 × 1200. While using 2 displays in independent mode, each monitor has its own monitor settings (refresh rates).

  • Page 36: Hardware Information

    TMDS (Transition Minimized Differential Signaling) encoding based on the Silicon Image PanelLink standard DDWG (Digital Display Working Group) compliant DVI connector EDID (Extended Display Identification Data) 1.2, 1.3 (without the extended data block), and 2.0 support 36 Matrox EpicA Series – User Guide...
  • Page 37 Maximum card dimensions – Matrox Epic TC2-Lite ≤ 0.75 in. / ≤ 1.91 cm 6.60 in. / 16.80 cm 2.536 in. / 6.44 cm 0.325 in. / 0.83 cm Matrox EpicA Series – User Guide 37...
  • Page 38 Maximum card dimensions – Matrox Epic ≤ 0.75 in. / ≤ 1.91 cm 5.20 in. / 13.21 cm 2.536 in. / 6.44 cm 0.325 in. / 0.83 cm 38 Matrox EpicA Series – User Guide...
  • Page 39 Maximum card dimensions – Matrox Epic ≤ 0.75 in. / ≤ 1.91 cm 6.60 in. / 16.80cm 2.536 in. / 6.44 cm 0.325 in. / 0.83 cm Matrox EpicA Series – User Guide 39...

  • Page 40: Customer Support

    Customer support Matrox Web Matrox is on the Internet with a World Wide Web (WWW) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Visit the Matrox Graphics Web site at www.matrox.com/graphics.

  • Page 41: Where To Get Information

    System Tools System Information Windows XP/XPe – Click Start Settings Control Panel Performance and (double-click*). (* Depending on your configuration of Maintenance System Windows, this part of the step may not be necessary.) Matrox EpicA Series – User Guide 41...
  • Page 42 3 years from the date of purchase. This warranty applies only to the original end-user purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any: a.
  • Page 43 2. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product. 3. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of purchase.

  • Page 44: Software License Agreement

    Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
  • Page 45 Low-profile Information TV output Bracket – Primary Connection setup Display modes Software setup – Troubleshooting Monitor – Settings Expansion slots Multi-display Mode VESA Graphics – Troubleshooting PowerDesk Warning PowerSpace – Warranty Web, Matrox Matrox EpicA Series – User Guide 45...
  • Page 46 Thank you for choosing Matrox Please register online (http://www.matrox.com/graphics/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 47 Regulation of Industry Canada. (Français) Conformité avec les exigences du ministère de l’Industrie Canada Remarque sur les produits matériels Matrox couverts par ce guide (Matrox EpicA TC2, Matrox EpicA TC2-Lite) Ces appareils numériques n’émettent aucun bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté...
  • Page 48 Règlement sur le brouillage radioélectrique édicté par Industrie Canada. JAPAN VCCI Compliance Statement Remark for the Matrox hardware products supported by this guide (Matrox EpicA TC2, Matrox EpicA TC2-Lite) This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI).
  • Page 49 (Français) Informations aux utilisateurs Européens – Déclaration de conformité Remarque sur les produits matériels Matrox couverts par ce guide (Matrox EpicA TC2, Matrox EpicA TC2-Lite) Ces unités sont conformes à la directive communautaire 89/336/EEC pour les unités numériques de classe B. Les tests effectués ont prouvé...
  • Page 50 (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual (Matrox EpicA TC4) Estos dispositivos cumplen con la directiva de la CE 89/336/EEC para dispositivos digitales de Clase A. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 51 for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. (Français) A. Demande de numéros de brevet aux États-Unis 4,631,603, 4,577,216, 4,819,098 et 4,907,093 avec licence pour des utilisations limitées d’affichage uniquement. B. Ce produit bénéficie d’une technologie de protection de droits d’auteur mis en œuvre par des demandes de brevets américains et d’autres droits de propriété...
  • Page 52 Copyright © 2008 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
  • Page 53 However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use.
  • Page 54 Matrox Graphics Inc. 1055 Saint Regis Boulevard Web site: www.matrox.com/graphics Dorval, Quebec, Canada H9P 2T4 Technical support: North America: 1-800-361-1408 www.matrox.com/graphics/support International: (514) 822-6000 To locate the sales office nearest you, visit Email: graphics@matrox.com www.matrox.com/graphics/contact...

This manual is also suitable for:

Epica tc2Epica tc2-liteEpica tc4

Table of Contents