Guarantee - Dualit CINO Instruction Manual & Guarantee

GUARANTEE

This appliance is of excellent quality and construction. However, if any defects in materials or
workmanship do appear during the relevant guarantee period, we will, at our discretion, either
repair or replace the defective parts, free of charge, subject to the terms and conditions of our
Guarantee shown below.
This Guarantee covers both parts and labour.
Carriage is not included.
Your Guarantee period is as follows:
• 1 year
This Guarantee provides benefits which
are additional to, and do not affect, your
statutory rights. This Guarantee does not
cover the cost of returning the product to
the dealer from whom it was purchased or
to ourselves. This Guarantee applies only to
products sold and located in mainland Great
Britain. It does not cover liability in respect of
or replacement of plugs, cables or fuses and
also does not cover defects due to:
• Failure to use or maintain product in
accordance with Dualit's instructions
which includes rinsing and wiping after
every frothing cycle and descaling. See
pages 12-15.
• The product being connected to an
unsuitable electricity supply.
• Accidental damage to or abuse or misuse
of the product including failure to use the
product for its normal intended purposes.
• The product modified, except by Dualit or
approved agent.
• Dismantling of or interference with the
product.
• Theft or attempted theft of the product.
Before returning any product under this
Guarantee, please check that:
• You have followed the product instructions
correctly.
• Your mains electricity supply is functional.
• The defect is not due to a blown fuse.
If you wish to claim under this guarantee you
should:
• Send the product, postage or carriage paid,
to the dealer from whom it was purchased
or to Dualit direct.
• Ensure that the product is clean and
packed carefully (preferably in its original
carton).
• Enclose details of your name, address and
telephone number and when and where
the product was purchased, together with
proof of purchase (e.g. a till receipt).
• Give exact details of the nature of the
defect.
This Guarantee does not cover any other
claims whatsoever, including, without
limitation, any liability for incidental, indirect
or consequential damage, nor does it cover
any claims for conversion or modification
or for the costs of repair carried out by any
third party without the prior consent of
Dualit. If replacement parts are fitted to the
product this will not extend the period of
the Guarantee.
For further advice contact the Dualit
customer helpline on +44 (0)1293 652 500
(09:00 to 17:00 Monday to Friday).
Alternatively, email Dualit at info@dualit.com
or visit www.dualit.com
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