Operating Problems And Solutions; Printer Failures - Tally Dascom 1145 User Manual

Tally Dascom 1145/1125+

8.3 Operating Problems and Solutions

Problem
The power does not turn
on.
The printer is on but it will
not print.
Paper select lever error

8.4 Printer Failures

A user cannot generally resolve a problem involving defective printer hardware. Power off
and on again the printer to recover any fatal error. If the problem cannot be resolved, contact
your dealer or service partner.
Check whether the mains voltage is correct.

Make sure that the power cord is securely connected to

both the printer and the mains power outlet.
Make sure that the power outlet is functional. If not so, use

other outlet.
Turn the power off. Wait a minute and then turn the printer

on again. If the printer still has no power, contact your
dealer.
Make sure that the Online indicator is lit.

If you use the interface cable, make sure it is securely

connected to both the printer and the computer.
Make sure paper is loaded.

Run the printer Status Page. If printing executes normally,

the problem is caused by: the interface, the computer,
incorrect printer settings, or incorrect software settings.
Make sure that the printer driver selected in your software

is the same as the emulation selected on the printer.
If paper is loaded and the paper select lever is moved to the
incorrect position, the printer turns offline, and the buzzer
sounds continuously. Switch the paper select lever back to its
correct position.
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Solution