Canon MB2100 Series Online Manual page 896

• When printing on envelopes, see
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Make sure media type and paper size settings match with loaded paper.
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Clean paper feed roller.
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Cleaning Paper Feed Rollers
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
If two or more sheets of paper feed from cassette at once, clean inside of
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cassette.
For information on cleaning the inside of the cassette, see
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Loading Paper, and prepare the envelopes before printing.
Cleaning Cassette
896
Pads.