Page 1: User Guide
User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Information for This Machine For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.
Page 3: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................7 Symbols Used in the Manuals........................7 Model-Specific Information..........................8 Names of Major Features..........................9 1. What You Can Do with This Machine Searching by What You Want to Do......................11 Reducing my Costs............................11 Using Scanned Files on the Computer.......................
Page 4 Main Icons on the [Home] Screen......................48 Possible Operations on the Screen......................50 Adding Icons to the [Home] Screen......................51 How to Use Each Application......................... 54 [Copy] Screen..............................55 [Fax] Screen..............................57 [Scanner] Screen............................62 Registering Functions in a Program.........................68 Turning On/Off the Power..........................71 Turning On the Main Power........................71 Turning Off the Main Power........................71 Logging In the Machine...........................73...
Page 5 4. Fax Basic Procedure for Transmissions (Memory Transmission)................95 Registering a Fax Destination........................95 Deleting a Fax Destination.......................... 97 Transmitting while Checking Connection to Destination (Immediate Transmission)........98 Canceling a Transmission..........................99 Canceling a Transmission Before the Original Is Scanned..............99 Canceling a Transmission While the Original Is Being Scanned.............99 Canceling a Transmission After the Original Is Scanned.................
Page 6 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information..................................119 Registering an SMB Folder........................121 Deleting an SMB Registered Folder......................125 Entering the Path to the Destination Manually..................125 Basic Procedure for Sending Scan Files by E-mail..................126 Registering an E-mail Destination......................126 Deleting an E-mail Destination.........................
Page 7 Adding Toner..............................181 Sending Faxes or Scanned Documents When Toner Has Run Out............183 Disposing of used toner..........................183 10. Troubleshooting When a Status Icon Is Displayed........................185 When the Indicator Lamp for [Check Status] Is Lit or Flashing..............187 When the Machine Makes a Beeping Sound.....................189 When You Have Problems Operating the Machine...................190 When Multiple Functions Cannot Be Executed Simultaneously............
Page 8 Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) ..................................255 Environmental Advice for Users (mainly Europe)............... 255 Notes to users in the state of California (Notes to Users in USA) (mainly North America)..................................256 INDEX ................................257...
Page 9: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 10: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DRC101 The following information is region-specific.
Page 11: Names Of Major Features
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • LCIT RT4020 Large Capacity Tray (LCT) • 8 × 14 PAPER SIZE TRAY TYPE M2 Extension unit • LCIT RT4050 Wide Large Capacity Tray (Wide LCT) •...
Page 13: What You Can Do With This Machine
1. What You Can Do with This Machine You can search for a description by what you want to do. Also, this machine's distinctive functions are explained. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy)
Page 14: Using Scanned Files On The Computer
1. What You Can Do with This Machine Checking how much paper is saved ([Information] screen) See "[Information] Screen", Getting Started. Reducing electricity consumption See "Saving Energy", Getting Started. See "Timer Settings", Connecting the Machine/ System Settings. Using Scanned Files on the Computer BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Page 15: Registering Destinations
Searching by What You Want to Do Managing and using documents converted to electronic formats (Document Server) See "Relationship between Document Server and Other Functions", Copy/ Document Server. Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax.
Page 16: Operating The Machine More Effectively
1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults) See "Changing the Default Functions of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print.
Page 17: What You Can Do With This Machine
What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DRC963 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
Page 18: Making Copies Using Various Functions
1. What You Can Do with This Machine Making Copies Using Various Functions CJQ601 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server.
Page 19: Printing Data Using Various Functions
What You Can Do with This Machine • See "Copying onto Various Types of Paper", Copy/ Document Server. • The finisher allows you to sort, staple, and punch holes in your copies. See "Finishing", Copy/ Document Server. Printing Data Using Various Functions CJQ614 •...
Page 20: Connecting Two Machines For Copying
1. What You Can Do with This Machine CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. •...
Page 21: Sending And Receiving Faxes Without Paper
What You Can Do with This Machine CJQ101 • You can complete large volume copy runs in shorter time. • Even if one machine runs out of paper, or stops because of a paper jam, the other machine can still continue to finish the job.
Page 22 1. What You Can Do with This Machine You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Print. Transmission You can send a fax from your computer over the network (Ethernet or wireless LAN) to this machine, which then forwards the fax via its telephone connection (LAN-Fax).
Page 23: Sending And Receiving Faxes Via The Internet
What You Can Do with This Machine Sending and Receiving Faxes via the Internet xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives the e-mail data over the Internet.
Page 24: Sending And Receiving Faxes By Using The Machine Without Fax Unit Installed
1. What You Can Do with This Machine • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings. Sending and Receiving Faxes by Using the Machine without Fax Unit Installed You can send and receive faxes through a different machine's fax functions via a network (Remote Fax). CJQ612 •...
Page 25: Using The Facsimile And The Scanner In A Network Environment
What You Can Do with This Machine Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-Mail Transmission Function", Fax. See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Page 26: Preventing Information Leakage (Security Functions)
1. What You Can Do with This Machine CUL003 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page.
Page 27: Centrally Controlling Scan Conditions And Distribution
What You Can Do with This Machine • You can limit the usage of functions for each user. • See Security Guide. Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2/2012 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.
Page 28: Preventing Unauthorized Copying
1. What You Can Do with This Machine CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
Page 29: Using The Application Site
What You Can Do with This Machine • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security function enabled, protected pages are grayed out in the copy.
Page 30 1. What You Can Do with This Machine DQU010 What You Can Do on the Application Site • Download and install applications on devices • Update the application that has already been installed on the device • Uninstall an application that is no longer necessary on the device •...
Page 31: Getting Started
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view DRC103 1.
Page 32 2. Getting Started 5. Drawer Pull out the drawer when a paper jam occurs. 6. Paper trays (Trays 1–3) Load paper here. Tray 1 is a tandem tray where paper on the left side automatically moves to the right when paper there has run out.
Page 33 Guide to Names and Functions of Components Front and right view DRC104 1. ADF's extender Pull this extender to support large paper. 2. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 3.
Page 34 2. Getting Started Rear and left view DRC105 1. Vents Prevent overheating. 2. Anti-humidity heater switch Prevents trays from absorbing moisture. If humidity is high and temperature is low, turn this switch on to have moisture from the paper trays absorbed and prevent the print quality from deteriorating.
Page 35: Guide To Functions Of The Machine's Options
Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options DRC109 1. Copy tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 2.
Page 36 2. Getting Started 7. Copy connector Allows you to use the connect copy function. 8. Twin interposer Inserts cover or slip sheets into copied or printed paper. 9. Multi-folding unit The Multi-folding unit can apply the following folds: Half Fold, Letter Fold-out, Letter Fold-in, Double Parallel Fold, Gate Fold, and Z-fold.
Page 37 Guide to Functions of the Machine's Options • To use the mailbox, Finisher SR4120 or Booklet Finisher SR4130 is required. • Remove printouts from Finisher SR4120 or Booklet Finisher SR4130 by lifting them straightforwardly from the left side. If you remove printouts at an angle or towards the front, the shift tray may rise and catch them.
Page 38 2. Getting Started Remove the stack of paper from the finisher shift tray. DRB287 Press the [Suspend / Resume] key to restart the print. • You can suspend copying or printing only when the finisher shift tray is selected as the output tray. Removing prints from Finisher SR4110 during printing This section describes how to suspend a large copy or print job when using Finisher SR4110.
Page 39 Guide to Functions of the Machine's Options Remove the stack of paper from the finisher shift tray. CNM019 Press the [Suspend / Resume] key to restart the print. • You can suspend copying or printing only when the finisher shift tray is selected as the output tray. When using the Z-fold function with Finisher SR4120 or Booklet Finisher SR4130 and Multi-folding unit To use the Z-fold function, you must attach the Z-fold support tray.
Page 40 2. Getting Started When the paper size is A5, A6, or B6 JIS, attach the Z-fold support tray 2 *2 The back of the Z-fold support tray 2 is embossed with "2". CNM016 • Finisher shift tray (Only when using Booklet Finisher SR4130) 1.
Page 41 Guide to Functions of the Machine's Options Z-fold support tray 3 CNM015 Attach the Z-fold support tray 3 by inserting the two protrusions on its underside into the holes on the finisher shift tray. If the finisher is installed with the cooling fan unit, proceed to Step 4. 4.
Page 42 2. Getting Started 3. Close the front cover of multi-folding unit. When you have finished using the Z-fold support tray for multi-folding unit, open the front cover of the multi-folding unit and re-attach the tray to its stowage hook. When using the Z-fold function with Finisher SR4110 and Multi-folding unit To use the Z-fold function, you must attach the Z-fold support tray.
Page 43 Guide to Functions of the Machine's Options CVF024 Attach the Z-fold support tray by inserting the two protrusions on its underside into the holes on the finisher shift tray. 4. Press the [Suspend / Resume] key. Multi-folding unit 1. Open the front cover of the multi-folding unit and take out the Z-fold support tray for multi- folding unit (located at the bottom of the multi-folding unit).
Page 44 2. Getting Started When you have finished using the Z-fold support tray for multi-folding unit, open the front cover of the multi-folding unit and re-attach the tray to its stowage hook. Precautions for using Finisher SR4120 or Booklet Finisher SR4130 •...
Page 45: Guide To The Names And Functions Of The Machine's Control Panel
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel DRB134 1. Display panel This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the screens of the various functions and applications and provide you with information about operation status and other messages.
Page 46 2. Getting Started 7. Media access lamp Lights up when an SD card is inserted in the media slot.
Page 47: Changing The Display Language
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. Press [Home] ( ) at the bottom of the screen in the center. Press the [Change Langs. Widget] icon on the [Home] screen. Select the language you want to display.
Page 48: How To Use The [Home] Screen
2. Getting Started How to Use the [Home] Screen The [Home] screen is set as the default screen when the machine is turned on. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen.
Page 49 How to Use the [Home] Screen 5. Application list icon Press to display the application list. You can create shortcuts to the applications on the [Home] screen. To use an application displayed in the [Widgets] tab and [Program] tab, create a shortcut for the application on the [Home] screen.
Page 50: Main Icons On The [Home] Screen
2. Getting Started • When accessing the following screens: • Machine Features • Counter • Inquiry • Address Book Management • Tray Paper Settings • Current Job / Job History • During interrupt copying • During On-hook dialing for fax transmission •...
Page 51 How to Use the [Home] Screen Icon Description Quick Fax Allows you to select a destination from the list and send faxes. For details about how to use this function, see "[Quick Fax] Screen", Getting Started Printer Allows you to make settings for using the machine as a printer easily. See Print for details.
Page 52: Possible Operations On The Screen
2. Getting Started You can add icons to the [Home] screen to customize the machine. For details about adding icons to the [Home] screen, see page 51 "Adding Icons to the [Home] Screen". Possible Operations on the Screen • Pinch-in Place your thumb and forefinger on the screen, and then pinch the fingers together to zoom out the screen.
Page 53: Adding Icons To The [Home] Screen
How to Use the [Home] Screen • Long tap Place your finger on the screen and hold it there until the next screen appears. You can display the menu screen of the application you are using. DNE101 • Drag Slide your finger while pressing the screen. You can move an icon to where you want to place it on the screen.
Page 54 2. Getting Started Press the [Apps] tab to add a shortcut to an application other than the Classic Applications. Press the [Program] tab to add a shortcut to one of the Classic Applications. Select the application to which to add a shortcut. •...
Page 55 How to Use the [Home] Screen The image of where the shortcut is to be placed on the [Home] screen is displayed. Drag the icon to where you want to place it on the screen. Select the program you want to add from the list. •...
Page 56: How To Use Each Application
2. Getting Started How to Use Each Application You can open the function screens by pressing icons such as [Copy], [Fax], or [Scanner] on the [Home] screen. Three kinds of screens ("Standard Application Screen", "Classic Application Screen", and "Quick Application Screen") can be used by each function. Standard Application Screen Functions and settings that are used frequently are shown on the top screen.
Page 57: [Copy] Screen
How to Use Each Application • [Copier (Classic)] icon, [Fax (Classic)] icon, [Scanner (Classic)] icon, and [Printer (Classic)] icon are displayed in the Application list. For details about how to register them to the [Home] screen, see page 51 "Adding Icons to the [Home] Screen". [Copy] Screen You can switch the two screens described in this section by flicking the screen up or down.
Page 58 2. Getting Started DRC150 Icon Description You can combine two 1-sided originals or one 2-sided original to one side of a sheet. The machine selects a reproduction ratio automatically and copies the originals onto a single sheet of copy paper. You can sort copies as a set in sequential order and stack copies of each page in a multi-page original.
Page 59: [Fax] Screen
How to Use Each Application [Fax] Screen DLV048 Icon Description You can switch between items in type of transmission. The specified destination is shown here. By tapping the destination, you can register it to the Address Book or remove it from the destinations.
Page 60 2. Getting Started Icon Description This function allows you to dial while listening to the dial tone from the internal speaker with the external telephone on-hook. The total number of the selected destinations appears. Press to display a screen to confirm destinations. In the screen to confirm destinations, you can do the following: •...
Page 61 How to Use Each Application Icon Description Press to add a destination. Destinations can be added as follows: • Input destinations manually • Select from the transmission history • Specify a registration number from the Address Book • Search for a destination in the Address Book or on the LDAP server •...
Page 62 2. Getting Started Icon Description Press to specify the density to scan the original. You can also specify the density by touching the icon and dragging it right or left. Press to select the scanning size of the original. Press to select the sides of the original. DRC956 Icon Description...
Page 63 How to Use Each Application DRC957 Icon Description You can specify settings to automatically send files directly or via F-code confidential communication at a specified time. You can select a standard message to be printed. You can send files over a closed network. Requesting Reception Confirmation.
Page 64: [Scanner] Screen
2. Getting Started [Scanner] Screen DRC958 Icon Description Displays the type of scanner destination. Press to switch between e-mail destinations and folder destinations. The specified destination is shown here. By tapping the destination, you can register it to the Address Book or remove it from the destinations. By flicking up and down, you can confirm the selected destinations.
Page 65 How to Use Each Application Icon Description Press to display the transmission results screen. In the transmission results screen, you can do the following: • Check sent jobs • Check error descriptions • Cancel transmission of a document in standby •...
Page 66 2. Getting Started Icon Description Press to add a destination. Destinations can be added as follows: • Input destinations manually • Select from the transmission history • Specify a registration number from the Address Book • Search for a destination in the Address Book or on the LDAP server [Send Settings] screen You can switch the four screens described in this section by flicking the screen up or down.
Page 67 How to Use Each Application Icon Description Press to specify a file name. DRC960 Icon Description Press to specify the density to scan the original. You can also specify the density by touching the icon and dragging it right or left. Press to select the orientation of the original.
Page 68 2. Getting Started Icon Description Press to specify the magnification ratio for scanning the original. Press to erase the image from a specified width around the document and in the center of the document when the document is scanned. Press to scan a large number of originals in several batches and send them together as a single job.
Page 69 How to Use Each Application Icon Description To switch the scan setting for additional originals to [1 Sided Original] after scanning one side of the last page of a batch of two-sided originals using the exposure glass, press [Change Setting], and then press [1 Sided Original].
Page 70: Registering Functions In A Program
2. Getting Started Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. Standard Applications • Copy: 25 programs • Fax: 100 programs • Scanner: 100 programs Quick Applications • Quick Copy: 25 programs •...
Page 71 Registering Functions in a Program Press [Menu] ( ) at the bottom of the screen in the center. Press [Reg. Current Setting to Progr..]. Press the program number you want to register. Enter the program name. Select the icon for the program. You can select an image stored in the SD card.
Page 72 2. Getting Started • Folder destinations that have protection codes cannot be registered to a program of the scanner mode. • Programs are not deleted by turning the power off or by pressing [Reset] unless the program is deleted or overwritten. •...
Page 73: Turning On/Off The Power
Turning On/Off the Power Turning On/Off the Power • When you push the main power switch, wait at least 10 seconds after it is confirmed that the main power indicator has lit up or gone out. The main power switch is on the left side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up.
Page 74 2. Getting Started • Do not hold down the main power switch while turning off the main power. Doing so forcibly turns off the machine's power and may damage the hard disk or memory and cause malfunctions. Open the main power switch cover, and push the main power switch. The main power indicator goes out.
Page 75: Logging In The Machine
Logging In the Machine Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password.
Page 76: Logging Out Using The Control Panel
2. Getting Started Press [Login] on the top right on the screen. Press [User Name]. Enter a Login User Name, and then press [Done]. Press [Password]. Enter a Login Password, and then press [Done]. Press [Login]. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.
Page 77 Logging In the Machine Press [OK].
Page 78: Placing Originals
2. Getting Started Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
Page 79 Placing Originals DRC158 1. Sensors 2. Original guide Adjust the original guide to the original size. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. DRC159 1.
Page 80 2. Getting Started...
Page 81: Copy
3. Copy This chapter describes the basic procedure for making copies. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top.
Page 82: Auto Reduce / Enlarge
3. Copy Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
Page 83 Auto Reduce / Enlarge Original location Original size and orientation 11 × 17 , 8 × 14 × 13 × 11 × 8 , 10 × 14 , 7 × 10 , A3 , A4 *1 You can switch the initial setting to determine whether the machine detects either 8 ×...
Page 84: Duplex Copying
3. Copy Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
Page 85: Specifying The Original And Copy Orientation
Duplex Copying Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom When Using the Copy Application About how to use the application's screen, see page 55 "[Copy] Screen". Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper.
Page 86 3. Copy When Using the Copy Application About how to use the application's screen, see page 55 "[Copy] Screen".
Page 87: Combined Copying
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Page 88: One-Sided Combine
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.
Page 89: Two-Sided Combine
Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. When Using the Copy Application About how to use the application's screen, see page 55 "[Copy] Screen".
Page 90 3. Copy 2 Sided 8 Pages Combine 2 Sides Copies four 2-sided originals to one sheet with 4 pages per side. 2 Sided 16 Pages Combine 2 Sides Copies eight 2-sided originals to one sheet with 8 pages per side. When Using the Copy Application About how to use the application's screen, see page 55 "[Copy] Screen".
Page 91: Copying Onto Custom Size Paper
Copying onto Custom Size Paper Copying onto Custom Size Paper Sizes of paper that can be fed from the bypass tray are as follows: • When the banner paper guide tray is installed: Horizontal length: 139.7–1260.0 mm (5.50–49.60 inches), vertical length: 90.0–330.2 mm (3.55–13.00 inches) •...
Page 92: Copying Onto Envelopes
3. Copy Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray, paper trays, or the wide LCT. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see "Recommended Paper Sizes and Types", Paper Specifications and Adding Paper.
Page 93 Copying onto Envelopes When Using the Copy Application About how to use the application's screen, see page 55 "[Copy] Screen".
Page 94: Sort
3. Copy Sort The machine assembles copies as sets in sequential order. Depending on your model and which options are installed on it, some of these functions might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started. •...
Page 95: Changing The Number Of Sets
Sort When Using the Copy Application About how to use the application's screen, see page 55 "[Copy] Screen". Changing the Number of Sets You can change the number of copy sets during copying. • This function can be used only when the Sort function is selected. When Using the Copy Application About how to use the application's screen, see page 55 "[Copy] Screen".
Page 96: Storing Data In The Document Server
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 133 "Storing Data".
Page 97: Basic Procedure For Transmissions (Memory Transmission)
4. Fax This chapter describes frequently used facsimile functions and operations. For information not included in this chapter, see Fax available on our website. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations.
Page 98 4. Fax Press [Change] under "Name". The name entry display appears. Enter the name, and then press [OK]. Press [ Next]. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: •...
Page 99: Deleting A Fax Destination
Basic Procedure for Transmissions (Memory Transmission) Deleting a Fax Destination • If you delete a destination that is a specified delivery destination, messages to its registered Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function before deleting any destinations.
Page 100: Transmitting While Checking Connection To Destination (Immediate Transmission)
4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.
Page 101: Canceling A Transmission
Canceling a Transmission Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing [Start]. When Using the Fax Application About how to use the application's screen, see page 57 "[Fax] Screen". Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
Page 102 4. Fax When Using the Fax Application About how to use the application's screen, see page 57 "[Fax] Screen".
Page 103: Storing A Document
Storing a Document Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine.
Page 104: Sending Stored Documents
4. Fax Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. •...
Page 105 Storing a Document Press [Select Stored File]. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. •...
Page 106: Printing The Journal Manually
4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders.
Page 107: Print
5. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.
Page 108: Displaying The Printer Driver Properties
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Page 109: Standard Printing
Standard Printing Standard Printing • Duplex printing is selected as the default setting. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.
Page 110: Printing On Both Sides Of Sheets
5. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The paper types that can be printed on both sides are as follows: • Plain 1 (66–80.9 g/m ), Plain 2 (81–100.9 g/m ), Recycled, Special 1, Special 2, Special 3, Middle Thick (101–127.4 g/m...
Page 111: Combining Multiple Pages Into Single Page
Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the menu button of the application you are using, and then click [Print].
Page 112 5. Print From Left to Right/Top to From Right to Left/Top to Orientation Bottom Bottom Landscape 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...
Page 113: Printing On Envelopes
Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. About how to load envelopes, see Paper Specifications and Adding Paper for details. Press [Home] ( ) at the bottom of the screen in the center.
Page 114: Saving And Printing Using The Document Server
5. Print Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly.
Page 115: Managing Documents Stored In Document Server
Saving and Printing Using the Document Server If the folder is protected by a password, enter the password in the "Folder Password:" box. Click [OK]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box. •...
Page 116: Using The Quick Print Release Function
5. Print Using the Quick Print Release Function The quick applications that are installed on this machine allow you to operate some of the printer functions from a single screen. Using the Quick Print Release function, you can view the list of documents that are stored on the machine.
Page 117: Using The Print/Scan (Memory Storage Device) Function
Using the Print/Scan (Memory Storage Device) Function Using the Print/Scan (Memory Storage Device) Function • Keep SD cards or USB flash memory devices out of reach of children. If a child accidentally swallows an SD card or USB flash memory device, consult a doctor immediately. The Print/Scan (Memory Storage Device) function allows you to read and print files that are stored on a memory storage device such as an SD card or USB flash memory device.
Page 118 5. Print Press [Start]. Saving the scanned data in a memory storage device Press [Home] ( ) at the bottom of the screen in the center. Press the [Print/Scan (Memory Storage Device)] icon on the [Home] screen. Press [Scan to Storage Device]. Insert a memory storage device in the media slot.
Page 119 Using the Print/Scan (Memory Storage Device) Function For example, when you send 10-page original in jpeg format at 15:30:15.5 on Dec. 31, 2020, the file names are from "20201231153015500_0001.jpg" to "20201231153015500_0010.jpg". • For multi page format: Transmission date and time (YYYYMMDDHHMMSSMMM) + extension (.tif/.jpg/.pdf) For example, when you send 10-page original in PDF format at 15:30:15.5 on Dec.
Page 120 5. Print...
Page 121: Scan
6. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan, and confirm the details of the destination computer.
Page 122 6. Scan You can also confirm the IPv4 address. The address displayed under [IPv4 Address] is the IPv4 address of the computer. Enter the command "set user", and then press the [Enter] key. Be sure to put a space between "set" and "user". Confirm the user name.
Page 123: Registering An Smb Folder
Basic Procedure When Using Scan to Folder Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in Step 2, and then click [Properties].
Page 124 6. Scan Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
Page 125 Basic Procedure When Using Scan to Folder Check that [SMB] is selected. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network.
Page 126 6. Scan If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share. Press [OK].
Page 127: Deleting An Smb Registered Folder
Basic Procedure When Using Scan to Folder Deleting an SMB Registered Folder Press [Home] ( ) at the bottom of the screen in the center. Press the [Address Book Management] icon on the [Home] screen. Check that [Program / Change] is selected. Select the name whose folder you want to delete.
Page 128: Basic Procedure For Sending Scan Files By E-Mail
6. Scan Basic Procedure for Sending Scan Files by E- mail When Using the Scanner Application About how to use the application's screen, see page 62 "[Scanner] Screen". Registering an E-mail Destination Press [Home] ( ) at the bottom of the screen in the center. Press the [Address Book Management] icon on the [Home] screen.
Page 129 Basic Procedure for Sending Scan Files by E-mail • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. Press [Email].
Page 130: Deleting An E-Mail Destination
6. Scan Deleting an E-mail Destination Press [Home] ( ) at the bottom of the screen in the center. Press the [Address Book Management] icon on the [Home] screen. Check that [Program / Change] is selected. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys.
Page 131: Basic Procedure For Storing Scan File
Basic Procedure for Storing Scan File Basic Procedure for Storing Scan File • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
Page 132: Checking A Stored File Selected From The List
6. Scan Press [OK]. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. For details, see "Scan Settings", Scan. Press [Start]. Checking a Stored File Selected from the List This section explains how to preview a file selected from the list of stored files. Press [Select Stored File].
Page 133: Specifying The File Type
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
Page 134: Specifying Scan Settings
6. Scan Specifying Scan Settings When Using the Scanner Application About how to use the application's screen, see page 62 "[Scanner] Screen".
Page 135: Document Server
7. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. •...
Page 136 7. Document Server Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. Press [File Name].
Page 137: Printing Stored Documents
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Output], [Finisher], [Folding Unit]) • [Cover/Slip Sheet] ([Front Cover], [Back Cover], [Designate/Chapter], [Slip Sheet]) •...
Page 138 7. Document Server...
Page 139: Web Image Monitor
8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 140 8. Web Image Monitor (Help): Use Help to view or download Help file contents. 4. Basic Information area Display the basic information of the machine. 5. Work area Display the contents of the item selected in the menu area.
Page 141: Adding Paper And Toner
9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. •...
Page 142 9. Adding Paper and Toner Loosen the stack by riffling the sheets. CVA068 Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times. CVA069 CVA070...
Page 143: Loading Paper Into Tray 1
Loading Paper Make sure there is space between the sheets. CVA071 Loading Paper into Tray 1 (mainly Europe and Asia) Tray 1 can hold A4 paper only. If you want to print on 8 × 11 from Tray 1, contact your service representative.
Page 144: Loading Paper Into The A3/11 × 17 Tray Unit
9. Adding Paper and Toner Square the paper and load it print side down. Do not stack paper over the limit mark. • Whole tray pulled out DRC156 • Left half of the tray pulled out DRC157 Carefully push the paper tray fully in. •...
Page 145: Loading Paper Into Trays 2 And 3
Loading Paper • Check that the paper edges are aligned at the right side. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. CVA004 Square the paper and load it print side down. Do not stack paper over the limit mark.
Page 146 9. Adding Paper and Toner • When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease, the paper may misfeed, or if it weighs between 52.3–65.9 g/m (14.0–17.9 lb.
Page 147: Loading Paper Into The Bypass Tray
Loading Paper DRC162 • Load tab stock so that the side with the tab faces the tab sheet holder. • When loading tab stock, adjust the end fence position so that the tab sheet holder will fit the tab stock. DRC163 Loading Paper into the Bypass Tray Use the bypass tray to use adhesive labels, translucent paper, and paper that cannot be loaded in the...
Page 148 9. Adding Paper and Toner Open the bypass tray. DRC164 Insert the paper print side up as far as it will go into the machine. Align the paper guides to the paper size. If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur.
Page 149 Loading Paper about how to specify sizes, see page 150 "Printing from the Bypass Tray Using the Printer Function" or "Copying from the Bypass Tray", Copy/ Document Server. • When copying from the bypass tray, see "Copying from the Bypass Tray", Copy/ Document Server.
Page 150 9. Adding Paper and Toner DRB193 1. Extender Open the extender. DRB194 Insert the paper print side up as far as it will go into the machine. Align the paper guides to the paper size. DRB195...
Page 151 Loading Paper Closing the banner paper guide tray Lightly pull up the extender, and then fold it into the machine. DRB196 Raise the banner paper guide tray towards the machine until it clicks, and then tilt it to the opposite side. DRB197 Push the banner paper guide tray into its original position.
Page 152: Printing From The Bypass Tray Using The Printer Function
9. Adding Paper and Toner Close the bypass tray. DRB199 Loading tab stock into the bypass tray When loading tab stock, load tab stock so the tabs face to the right. DRC166 Printing from the Bypass Tray Using the Printer Function •...
Page 153 Loading Paper Specifying regular sizes using the control panel Press [Home] ( ) at the bottom of the screen in the center. Press the [User Tools] icon ( ) on the [Home] screen. Press [Tray Paper Settings]. Press [Printer Bypass Paper Size]. Select the paper size.
Page 154: Loading Paper Into The Large Capacity Tray
9. Adding Paper and Toner Press [Horizontal]. Enter the horizontal size using the number keys, and then press [ ]. Press [OK] twice. Press [User Tools] ( ) on the top right of the screen. Press [Home] ( ) at the bottom of the screen in the center. Specifying thick paper or thin paper for paper type using the control panel Press [Home] ( ) at the bottom of the screen in the center.
Page 155 Loading Paper The LCT can hold A4 paper only. If you want to print on 8 × 11 or B5 JIS from the LCT, contact your service representative. (mainly North America) The LCT can hold 8 × 11 paper only. If you want to print on A4 or B5 JIS from the LCT, contact your service representative.
Page 156: Loading Paper Into The Wide Large Capacity Tray
9. Adding Paper and Toner CVA063 Load paper by repeating Steps 2 and 3. Close the top cover of the LCT. Loading Paper into the Wide Large Capacity Tray Various sizes of paper can be loaded in the wide LCT by adjusting the positions of side fences and end fence.
Page 157 Loading Paper Loosen the screws holding the side fences in position. DRC182 Hold the indents at the bottom of the side fences with your fingers, and then slide the side fences outward. DRC183 1. Indents While pressing the release button of the end fence, slide the end fence outward. DRC184 Load paper into the paper tray with print side up.
Page 158 9. Adding Paper and Toner DRC185 1. Supporting plate Hold the indents at the bottom of the side fences with your fingers, and adjust the side fences to the paper size. Set the paper flush against the protrusions in the bottom of the inner side fence. Make sure that there is no space between the paper and the side fences.
Page 159 Loading Paper DRC187 Load additional sheets, if necessary. Do not stack paper over the limit mark. DRC188 While pressing the release button of the end fence, align the end fence gently against the paper you loaded. Make sure that there is no space between the paper and end fence. DRC189 Carefully slide the paper tray fully in.
Page 160: Loading Paper Into The Interposer
9. Adding Paper and Toner • If you select Thick Paper 2 to 4, [Coated Paper: High Gloss], [Coated: Glossy], [Coated: Matte], or [Label Paper] in [Tray Paper Settings], air is blown out automatically to fan the paper loaded in the wide LCT.
Page 161: Loading Paper Into The Twin Interposer
Loading Paper Adjust the side fences to the paper size. DRC173 • Load paper with its printed side up (the front side). • Load paper in the interposer in the same orientation as paper in the paper tray. • The staple position or punch hole position will be on the left side of the paper, when you are facing the machine.
Page 162 9. Adding Paper and Toner While pressing the release lever, align the side fences with the paper size to be loaded. CVA032 Load paper orderly. Do not stack paper over the limit mark. Align the side fences gently against the paper you loaded, if necessary. CVA033 1.
Page 163: Loading Orientation-Fixed Paper Or Two-Sided Paper
Loading Paper Twin interposer Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools •...
Page 164 9. Adding Paper and Toner Original orientation Exposure glass Readable Direction 90 Degrees • Copy Counterclockwise • Scanner 180 degrees 90 Degrees • Copy Clockwise • Scanner • Paper orientation • Copier mode Bypass tray or Copy side Tray 1 Trays 2–3 wide LCT One-sided...
Page 165 Loading Paper • Printer mode Bypass tray or Print side Tray 1 Trays 2–3 wide LCT One-sided Two-sided • In copier mode: • For details about how to make two-sided copies, see "Duplex Copying", Copy/ Document Server. • In printer mode: •...
Page 166: Recommended Paper
9. Adding Paper and Toner Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur.
Page 167 Recommended Paper Paper type and weight Paper size Paper capacity 52.3–256.0 g/m (14.0 lb. 1,000 sheets Bond–141.0 lb. Index) Thin Paper–Thick Paper 3 , B4 JIS , 11 × 17 , 8 × 14 , 8 × 11 A3 , A4 , B4 JIS , 8 ×...
Page 168 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52.3–256.0 g/m (14.0 lb. Select the paper size using the 550 sheets Bond–141.0 lb. Index) Tray Paper Settings menu: Thin Paper–Thick Paper 3 A5 , A6 , B6 JIS , 11 × 17 ×...
Page 169 Recommended Paper Paper type and weight Paper size Paper capacity Tab stock A4 , 8 × 14 , 8 × 11 200 sheets 163.0 g/m (90.0 lb. Index), 199.0 g/m (110.0 lb. Index) Envelopes Select the paper size using the C6 Env : 25 sheets Tray Paper Settings menu: ×...
Page 170 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52.3–300.0 g/m (14.0 lb. • 100 sheets Bond–165.0 lb. Index) • Thick Paper 1: 40 Thin Paper–Thick Paper 4 sheets 11 × 17 , 8 × 14 , 8 ×...
Page 171 Recommended Paper Paper type and weight Paper size Paper capacity Tab stock A4 , 8 × 14 , 8 × 11 20 sheets 163.0 g/m (90.0 lb. Index), 199.0 g/m (110.0 lb. Index) *1, *5 Envelopes 10 sheets × 9 ×...
Page 172 9. Adding Paper and Toner Extension unit Paper type and weight Paper size Paper capacity 52.3–216.0 g/m (14.0 lb. 2,500 sheets Bond–79.9 lb. Cover) Thin Paper–Thick Paper 2 × 11 52.3–216.0 g/m (14.0 lb. 2,500 sheets Bond–79.9 lb. Cover) Thin Paper–Thick Paper 2 A4 , B4 JIS , B5 JIS , 8 ×...
Page 173 Recommended Paper Paper type and weight Paper size Paper capacity 52.3–300.0 g/m (14.0 lb. Select the paper size using the 2,200 sheets Bond–165.0 lb. Index) Tray Paper Settings menu: Thin Paper–Thick Paper 4 , B5 JIS , B6 JIS × 14 , 8 ×...
Page 174 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity Label paper (adhesive labels) , B4 JIS 20 sheet Tab stock A4 , 8 × 14 , 8 × 11 1,000 sheets 163.0 g/m (90.0 lb. Index), 199.0 g/m (110.0 lb.
Page 175 Recommended Paper Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. 200 sheets Bond–79.9 lb. Cover) Thin Paper–Thick Paper 2 11 × 17 , 8 × 11 × 13 , 8 × 13 , 12 × 18 ×...
Page 176 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. Select the paper size using the 240 sheets × 2 Bond–79.9 lb. Cover) Tray Paper Settings menu: Thin Paper–Thick Paper 2 B5 JIS , 8 ×...
Page 177 Recommended Paper Paper Thickness Paper Thickness Paper weight Thin Paper 52.3–65.9 g/m (14.0–17.9 lb. Bond) Plain Paper 1 66.0–80.9 g/m (18.0–21.9 lb. Bond) Plain Paper 2 81.0–100.9 g/m (22.0–27.0 lb. Bond) Middle Thick 101.0–127.4 g/m (27.1 lb. Bond–46.9 lb. Cover) Thick Paper 1 127.5–150.0 g/m (47.0–55.0 lb.
Page 178: Thick Paper
9. Adding Paper and Toner tray in use runs out of paper. This function is called Auto Tray Switching. This saves interrupting a copy run to replenish paper when making a large number of copies. You can specify the paper type of the paper trays under [Paper Type].
Page 179 Recommended Paper • When printing on thick smooth paper, be sure to fan the paper thoroughly before loading it. Even if you fan the paper, it may start to stick together again gradually, and paper jams and misfeeds may result. If paper continues to become jammed or feed in together even after they are fanned, load them one by one from the bypass tray.
Page 180 9. Adding Paper and Toner • Before loading envelopes, press down on them to remove any air from inside, flatten out all four edges. If they are bent or curled, flatten their leading edges (the edge going into the machine) by running a pencil or ruler across them.
Page 181 Recommended Paper In printer mode The way to load envelopes varies depending on the orientation of the envelopes. When printing onto envelopes, load them according to the applicable orientation shown below: How to load envelopes Types of envelopes Trays 2–3 Bypass tray or wide LCT Side-opening envelopes...
Page 182 9. Adding Paper and Toner • It is recommended to place one sheet at a time. • Load only one size and type of envelope at a time. • The Duplex function cannot be used with envelopes. • To get better output quality, it is recommended that you set the margins of the four sides, to at least the following values: •...
Page 183: Adding Toner
Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
Page 184 9. Adding Paper and Toner • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter. Put the waste consumables in a bag after they are removed. For consumables with a lid, make sure that the lid is shut. •...
Page 185: Sending Faxes Or Scanned Documents When Toner Has Run Out
Adding Toner Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents. •...
Page 186 9. Adding Paper and Toner...
Page 187: 10. Troubleshooting
10. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon Appears when a paper misfeed occurs.
Page 188 10. Troubleshooting Status Icon Status : Waste Staple Full icon Appears when the waste staple receptacle is full. For details about removing staple waste, see "Removing Staple Waste", Troubleshooting. : Service Call icon Appears when the machine is malfunctioning or requires maintenance.
Page 189: When The Indicator Lamp For [Check Status] Is Lit Or Flashing
When the Indicator Lamp for [Check Status] Is Lit or Flashing When the Indicator Lamp for [Check Status] Is Lit or Flashing If the indicator lamp for [Check Status] lights up or flashes, press [Check Status] to display the [Check Status] screen.
Page 190 10. Troubleshooting Problem Cause Solution Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper. For details about loading not print out. paper, see "Loading Paper", Paper Specifications and Adding Paper.
Page 191: When The Machine Makes A Beeping Sound
When the Machine Makes a Beeping Sound When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine issues to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep...
Page 192: When You Have Problems Operating The Machine
10. Troubleshooting When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
Page 193 When You Have Problems Operating the Machine Problem Cause Solution The Authentication screen User Authentication is set. See "When the Authentication Screen appears. is Displayed", Getting Started. An error message is still Paper is still jammed in the Remove the jammed paper by displayed, even if misfed tray.
Page 194 10. Troubleshooting Problem Cause Solution Misfeeds occur frequently. The tray's side or end fences • Remove the misfed paper. For may not be set properly. details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • Check that the side or end fences are set properly.
Page 195 When You Have Problems Operating the Machine Problem Cause Solution Cannot print in duplex You have selected a paper Change the setting for "Apply Duplex" mode. tray that is not set for duplex in "Tray Paper Settings" to enable printing. duplex printing for the paper tray.
Page 196 10. Troubleshooting Problem Cause Solution The function does not run or If you cannot carry out your Wait until the current job is completed cannot be used. job, it may be that the before trying again. machine is being used by For details about Function another function.
Page 197: When Multiple Functions Cannot Be Executed Simultaneously
When You Have Problems Operating the Machine Problem Cause Solution The position of the fold is Multi-sheet fold has been In [Finishing] on the initial copier incorrect when letter fold-in specified when only one screen, under [Folding Unit], select is applied to a B5 JIS sheet. sheet is being printed.
Page 198: Messages Displayed When You Use The Copy/Document Server Function
10. Troubleshooting Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see "Recommended Paper Sizes and Types", Paper Specifications and Adding Paper.
Page 199 Messages Displayed When You Use the Copy/Document Server Function Message Cause Solution "Cannot display preview of The image data may have Press [Exit] to display the preview this page." been corrupted. screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page"...
Page 200 10. Troubleshooting Message Cause Solution "File being stored exceeded The scanned originals have Press [Exit], and then store again with max. number of pages per too many pages to store as an appropriate number of pages. file. Copying will be one document.
Page 201: When Using The Connect Copy Function
Messages Displayed When You Use the Copy/Document Server Function Message Cause Solution "Stapling capacity The number of sheets per set Check the stapler capacity. For details exceeded." is over the staple capacity. about the stapler capacity, see "Specifications for Finisher SR4110", "Specifications for Finisher SR4120", or "Specifications for Booklet Finisher SR4130", Maintenance and...
Page 202 10. Troubleshooting Message Causes Solutions "Cannot print from the sub- The sub-machine's User Press [User Tools] to close the User machine. Check the status of Tools menu is open. Tools menu. the sub-machine." "Cannot print from the sub- The sub-machine has Continue copying using the main machine.
Page 203: Messages Displayed When You Use The Facsimile Function
Messages Displayed When You Use the Facsimile Function Messages Displayed When You Use the Facsimile Function Message Cause Solution "Cannot find the specified The name of the computer or Check that the computer name and the path. Please check the folder entered as the folder name for the destination are settings."...
Page 204: When Network Setting Problems Occur
10. Troubleshooting Message Cause Solution "Some page(s) are near The first page of the The original's blank side might have blank." document is almost blank. been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax.
Page 205 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are User name registration is • Correct that the correct SIP Server any network problems." refused by SIP server. IP Address and SIP User Name are listed in [SIP Settings] of [Fax [13-17] Features].
Page 206 10. Troubleshooting Message Cause Solution "Check whether there are The "Effective Protocol" and • Check that the correct IP address any network problems." "SIP Server IP Address" is specified for the machine in settings are different, or an [System Settings]. For details [13-26] incorrect IP address has been about IP address, see "Interface...
Page 207 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are E-mail transmission was • Check that User Name and any network problems." rejected by SMTP Password for the following authentication, POP before settings in [System Settings] are [14-09] SMTP authentication, or login listed correctly.
Page 208 10. Troubleshooting Message Cause Solution "Check whether there are No POP3/IMAP4 server • Check that the correct Server any network problems." address is registered. Name or Server Address is listed in [POP3 / IMAP4 Settings] of [15-01] [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings.
Page 209 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are Cannot find the DNS server • Check that the following settings any network problems." or POP3/IMAP4 server. in [System Settings] are listed correctly. [15-11] • IP address of the DNS Server •...
Page 210: When The Remote Fax Function Cannot Be Used
10. Troubleshooting Message Cause Solution "Check whether there are • An IP address has not • Check that the correct IP address any network problems." been registered for the is specified for the machine in main machine. [System Settings]. For details [16-00] about the IP address of the main •...
Page 211 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Authentication with remote The user does not have For details about how to set machine failed. Check permission to use the function permissions, see "Limiting Available remote machine's auth. on the main machine.
Page 212 10. Troubleshooting Message Cause Solution "Connection with the remote The settings or machine For details about the settings and machine has failed. There is configurations for using the machine configurations for using the a problem with the remote remote fax function to remote fax function to connect to a machine structure.
Page 213: Messages Displayed When You Use The Printer Function
Messages Displayed When You Use the Printer Function Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function •...
Page 214 10. Troubleshooting Message Cause Solution "Load following paper in n. The printer driver settings are Check that the printer driver settings To force print, select incorrect or the tray does not are correct, and then load paper of another tray and press contain paper of the size the size selected in the printer driver [Continue]."...
Page 215 Messages Displayed When You Use the Printer Function Message Cause Solution "Parallel I/F board has a An error has occurred in the Turn off the power, and then back on problem." IEEE 1284 interface board. again. If the message appears again, contact your service representative.
Page 216: Messages Printed On The Error Logs Or Reports When You Use The Printer Function
10. Troubleshooting Message Cause Solution "Unable to access the • An error occurred Save the file to a different memory specified memory storage when the machine storage device, and then print again. device." accessed the memory storage device or a file stored on the memory storage device.
Page 217 Messages Displayed When You Use the Printer Function Message Cause Solution "Error occurred while You tried to store a file in the On the printer driver, select a job type processing an Unauthorized Document Server when the other than [Document Server] in "Job Copy Prevention job.
Page 218 10. Troubleshooting Message Cause Solution "Sending data failed." The machine received a Check if the computer is working command to stop correctly. transmission from the printer driver. "The selected paper size is Job reset is automatically Specify the correct paper size, and not supported.
Page 219 Messages Displayed When You Use the Printer Function Message Cause Solution "All remaining print vol. The job was canceled All job slots are occupied by other allocated to other cent. because the usage count devices. Check the status of the client managed client.
Page 220 10. Troubleshooting Message Cause Solution "Duplex Cancelled" Duplex printing was canceled. • Select the proper paper size for the duplex function. For details about paper, see "Specifications for the Main Unit", Maintenance and Specifications. • Change the setting for "Apply Duplex" in "Tray Paper Settings"...
Page 221 Messages Displayed When You Use the Printer Function Message Cause Solution "Staple Cancelled" Stapling printing was canceled. Check the paper orientation, paper quantity, print orientation, and staple position. Certain settings can produce print results that might not be as expected. When documents cannot be stored in the Document Server Message Cause...
Page 222 10. Troubleshooting Message Cause Solution "Exceeded max number of The maximum page Delete some of the files stored in the pages of document server. capacity of the Document Document Server or reduce the number Cannot store." Server was exceeded. of pages that you want to send. "Exceeded max.
Page 223 Messages Displayed When You Use the Printer Function Message Cause Solution "HDD Full" The hard disk became full Delete unneeded files stored on the while you were printing a machine. Sample Print, Locked Print, Alternatively, reduce the data size of Hold Print, or Stored Print the Sample Print, Locked Print, Hold file.
Page 224 10. Troubleshooting When the user lacks privileges to perform an operation Message Cause Solution "No response from the A timeout occurred while Check the status of the server. server. Authentication has connection to the server was failed." being established for LDAP authentication or Windows Authentication.
Page 225 Messages Displayed When You Use the Printer Function Message Cause Solution "Information for user The user name for LDAP was For details about user authentication, authentication is already already registered in a see "Configuring User Authentication", registered for another user." different server with a Security Guide.
Page 226 10. Troubleshooting Message Cause Solution "Compressed Data Error" The printer detected corrupt • Check the connection between compressed data. the computer and the printer. • Check that the program you used to compress the data is functioning correctly. "Data Storage Error" You tried to print a Sample Contact your service representative.
Page 227 Messages Displayed When You Use the Printer Function Message Cause Solution "I/O buffer overflow" An input buffer overflow • In [Printer Features], under [Host occurred. Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value. •...
Page 228: Messages Displayed When You Use The Scanner Function
10. Troubleshooting Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Cause Solution...
Page 229 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. number of The maximum number of Check the maximum number of alphanumeric characters for specifiable alphanumeric characters which can be entered, and the path." characters in a path has then enter it again.
Page 230 10. Troubleshooting Message Cause Solution "Scanner journal is full. "Print & Delete Scanner Print or delete Scanner Journal. For Please check Scanner Journal" in [Scanner details about Scanner Features, see Features." Features] is set to [Do not "General Settings", Scan. Print: Disable Send], and Scanner Journal is full.
Page 231 Messages Displayed When You Use the Scanner Function When documents cannot be scanned properly Message Cause Solution "All the pages are detected No PDF file was created Check whether the original is set as blank. No file was because all the pages of the upside down.
Page 232 10. Troubleshooting Message Cause Solution "Exceeded max. number of The maximum number of Check the files stored by the other files which can be used in files that can be stored in the functions, and then delete unneeded Document Server at the Document Server has been files.
Page 233 Messages Displayed When You Use the Scanner Function When documents cannot be scanned because the memory is full Message Cause Solution "Memory is full. Cannot Because of insufficient hard Try one of the following measures: scan. The scanned data will disk space, the first page •...
Page 234 10. Troubleshooting When data transmission fails Message Cause Solution "Authentication with the The entered user name or • Check that the user name and destination has failed. Check password was invalid. password are correct. settings. To check the current • Check that the ID and password status, press [Scanned Files for the destination folder are Status]."...
Page 235 Messages Displayed When You Use the Scanner Function When data cannot be sent because a currently used file is selected Message Cause Solution "Selected file is currently in You cannot change the Cancel transmission ("Waiting..." status use. File name cannot be name of a file whose status cleared), and then change the file changed."...
Page 236 10. Troubleshooting Message Cause Solution "Exceeded maximum Too many files are waiting to Try again after they have been sent. number of file to store. be sent. Delete all unnecessary files." When the WSD scanner function cannot be used Message Cause Solution "Cannot communicate with...
Page 237 Messages Displayed When You Use the Scanner Function Message Cause Solution "Could not send the data A time out occurred when • Reduce the number of originals, because the PC timed out WSD Scanner was used. and then scan again. before it was sent."...
Page 238: Messages Displayed On The Client Computer
10. Troubleshooting Message Cause Solution "Cannot write on the The memory storage device • Check to see if the memory memory storage device. is faulty, or the file name storage device is defective. Check the memory storage contains a character that •...
Page 239 Messages Displayed When You Use the Scanner Function Message Cause Solution "Any of Login User Name, The entered login user Check your login user name, login Login Password or Driver name, password, or driver password, or driver encryption key, Encryption Key is incorrect." encryption key was invalid.
Page 240 10. Troubleshooting Message Cause Solution "Error has occurred in the An error has occurred in the • Check whether the network cable scanner driver." driver. is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows.
Page 241 Messages Displayed When You Use the Scanner Function Message Cause Solution "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help.
Page 242 10. Troubleshooting Message Cause Solution "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner connect to the network again. function is being used such •...
Page 243 Messages Displayed When You Use the Scanner Function Message Cause Solution "Cannot find "XXX" scanner The machine is not • Check that the previously used used for the previous scan. connected to the network scanner is connected to the "YYY" will be used instead." correctly.
Page 244 10. Troubleshooting Message Cause Solution "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status." machine's IP address could Connection Tool. For the WIA not be obtained from the driver, check the [Network host name.
Page 245: When Other Messages Appear
When Other Messages Appear When Other Messages Appear Message Cause Solution "Firmware update will start. Automatic firmware update • If you want to start the firmware Press [OK]. It will start is enabled and it is the time update, press [OK], or configure automatically after 30 for an automatic update.
Page 246: When There Is A Problem Scanning Or Storing Originals
10. Troubleshooting Message Cause Solution "Following output tray is full. The output tray is full. Remove paper from the output tray to Remove paper." resume printing. Press [Continue] on the display panel to resume printing. "Internal cooling fan is Large print runs will cause The fan will emit noise, but this is active."...
Page 247: When The Address Book Is Updated
When Other Messages Appear Message Cause Solution "Captured file exceeded The maximum number of Reduce the number of pages in the max. number of pages per pages per file has been transmitted file, and then resend the file. Cannot send the exceeded.
Page 248: When Data Cannot Be Sent Due To A Problem With The Destination
10. Troubleshooting Message Cause Solution "Updating the destination The destination list is being Wait until the message disappears. Do list... Please wait. Specified updated from the network not turn off the power while this destination(s) or sender's using Web Image Monitor. message is displayed.
Page 249: When The Machine Cannot Be Operated Due To A Problem With The User Certificate
When Other Messages Appear When the Machine Cannot Be Operated Due to a Problem with the User Certificate Message Cause Solution "The destination cannot be The user certificate A new user certificate must be installed. selected because its (destination certificate) has For details about the user certificate encryption certificate is not expired.
Page 250: When Problems Occur While Logging In
10. Troubleshooting Message Cause Solution "XXX cannot be YYY The device certificate (PDF A new device certificate (PDF with because the Digital with digital signature or digital signature or PDF/A with digital Signature's device certificate PDF/A with digital signature) must be installed. For details is not currently valid."...
Page 251: When The User Lacks Privileges To Perform An Operation
When Other Messages Appear When the User Lacks Privileges to Perform an Operation Message Cause Solution "You do not have the The logged in user name For details about how to set privileges to use this does not have permissions permissions, see "Limiting Available function."...
Page 252 10. Troubleshooting...
Page 253: 11. Information For This Machine
11. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
Page 254 11. Information for This Machine • The default period the machine waits before entering Low Power mode is 15 minutes. This default time can be changed. Sleep mode • If this machine remains idle for a specified period or when [Energy Saver] ( ) is pressed, it enters Sleep mode to further reduce its electrical consumption.
Page 255 Information on Environmental Regulations Type 1 Type 2 Time of switch out from Low Power 9.7 seconds 9.5 seconds mode Reduced electrical consumption in 0.89 W 0.89 W Sleep mode Time of switch into Sleep mode 60 minutes 60 minutes Time of switch out from Sleep mode 38.2 seconds 38.2 seconds...
Page 256: User Information On Electrical And Electronic Equipment (Mainly Europe)
11. Information for This Machine • Specifications can vary depending on which options are installed on the machine. • For details about how to change the default interval, see "Timer Settings", Connecting the Machine/ System Settings. • The machine enters sleep mode directly in the following situations: •...
Page 257 Toner and ink cartridge return program Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations. For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/...
Page 258 11. Information for This Machine Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it. The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page.
Page 259: Index
INDEX Copy tray............30, 33 Creating a shared folder........2 Sided Print............Custom size paper..........A3/11 × 17 tray unit........33, 142 Data In indicator............ Adding toner............Data security for copying........Address Book..13, 95, 97, 121, 123, 124, 125, Destination............
Page 260 Message..190, 196, 201, 202, 208, 211, 213, 214, 217, 219, 220, 221, 222, 223, 226, 229, 231, 232, 233, 234, 235, 236, 240, 243, 244, Hold Print..............245, 246, 247, 248, 249 Home screen..........15, 46, 51 Model-Specific information........How to Read the Manuals........
Page 261 Turning off the power..........Turning on the power..........Recommended paper......... Twin interposer........34, 159, 173 Reducing my Costs..........Two-Sided combine..........Region A..............Two-sided paper..........Region B..............Two-sided printing..........Registering destinations......... Remote Fax............ 22, 208 Running out of toner..........Unauthorized copy prevention......Upper right cover..........
Page 262 MEMO D257-7012B...
Page 264 D257-7012B...

This manual is also suitable for:

Aficio mp c8003sp

Ricoh Aficio MP C6503SP User Manual

1 What You Can Do with this Machine

2 Getting Started

3 Copy

4 Fax

5 Print

6 Scan

7 Document Server

8 Web Image Monitor

9 Adding Paper and Toner

10 Troubleshooting

11 Information for this Machine

Quick Links

User Guide

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Summary of Contents for Ricoh Aficio MP C6503SP

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Table of Contents