Non-H3C Transceiver Module; Symptom; Troubleshooting Flowchart; Solution - H3C S5560-EI Series Troubleshooting Manual

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b.
If they do not match, use the speed command and the duplex command to set the rate and
duplex mode for the port.
2.
Replace the network cable with a new one to verify that the network cable is in good condition.
3.
Replace the local port with a new one to verify that the local port is operating correctly.
4.
Replace the peer port with a new one to verify that the peer port is operating correctly.
5.
If the problem persists, contact H3C Support.

Non-H3C transceiver module

Symptom

The output from the display logbuffer command shows that the transceiver module is not an H3C
transceiver module.
<Sysname> display logbuffer
Ten-GigabitEthernet1/0/25: This transceiver is NOT sold by H3C. H3C therefore shall
NOT guarantee the normal function of the device or assume the maintenance responsibility
thereof!

Troubleshooting flowchart

Figure 13 Troubleshooting non-H3C transceiver module
Non-H3C transceiver module
reported in system logs
Is the vendor name H3C?
Yes
H3C transceiver module?
Yes
Contact the support

Solution

To resolve the problem:
1.
Execute the display transceiver interface command to view the vendor name of the transceiver
module.
[Sysname] display transceiver interface ten-gigabitethernet 1/0/51
Ten-GigabitEthernet1/0/51 transceiver information:
Transceiver Type
Connector Type
Wavelength(nm)
No
Replace it with an H3C
transceiver module
No
Replace it with an H3C
transceiver module
: 10G_BASE_SR4_SFP
: MPO
: 850
29
Yes
Resolved?
No
Yes
Resolved?
No
End

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