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Troubleshooting - Whirlpool W10858720B - SP Use & Care Manual

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TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
If you experience
Dryer Operation
Dryer will not run
Unusual Noise
Thumping noise
Rattling or vibrating noise
Loud humming or
increased noise during
cycle
Dryer Results
Clothes are not drying
satisfactorily or drying
times are too long
30
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Door not closed completely.
Start/Pause button not touched
firmly.
Bottom filter not in place.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Wrong type of fuse.
Dryer hasn't been used in a while.
A small object caught between the
edges of dryer drum.
Dryer isn't properly leveled.
Clothing is balled up in dryer.
Load is packed tightly.
Lint screen is clogged with lint.
Bottom filter and screen is clogged
with lint.
The dryer is not level.
The load is too large and heavy
to dry quickly.
Fabric softener sheets are
blocking the grille.
The dryer is located in a room with
temperature below 45ºF (7ºC).
The dryer is located in a closet.
Make sure the dryer door is closed completely.
Touch the Start/Pause button firmly.
Place filter back in dryer and make sure the handle is properly
seated. The bottom filter indicator will light up if not properly
seated.
There may be 2 household fuses or circuit breakers for the dryer.
Check that both fuses are intact and tight, or that both circuit
breakers have not tripped. Replace the fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Electric dryers require 240-volt power supply. Check with
a qualified electrician.
Use a time-delay fuse.
This is due to temporary flat spots on the drum rollers.
The thumping sound will diminish after a few minutes.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
The dryer may vibrate if not properly installed. See "Installation
Instructions." All four dryer feet should be in firm contact with
the floor.
When balled up, the load will bounce, causing the dryer
to vibrate. Separate the load items and restart the dryer.
Reduce load size to recommended load size in "Program/Cycle
Guide." Run the dryer for 5–10 minutes.
Clean lint screen before each load.
Clean bottom filter after every 5th cycle.
Clothes not contacting the moisture sensors during Automatic
Cycles. See "Level Dryer" in "Installation Instructions."
Separate the load to tumble freely.
The air outlet grille is just inside the door. Check that it is not
blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum
of 1" (25 mm) of airspace, and, for most installations, the rear
of the dryer requires 5" (127 mm). See "Installation Instructions."
Solution

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