Troubleshooting - Whirlpool W10562337C-SP Use And Care Manual

Troubleshooting

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
If you experience
Dryer Operation
Dryer will not run Door not closed completely.
Start/Pause button not pressed firmly
or held long enough.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Wrong type of fuse.
Dryer will not heat Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Supply line valve not open.
Unusual Noise
Humming or whining Water inlet valve on dryer is running.
noise with Steam cycle
selected (on some
models)
Thumping noise Dryer hasn't been used in a while.
Rattling or vibrating A small object caught between the
noise edges of dryer drum.
Dryer isn't properly leveled.
Clothing is balled up in dryer.
Clicking noise Gas valve operating.
Dryer Results
Clothes are not drying Lint screen is clogged with lint.
satisfactorily or drying
The exhaust vent or outside exhaust
times are too long
hood is clogged with lint, restricting air
movement.
The exhaust vent is not the correct
length.
The dryer is not level.
The exhaust vent diameter is not the
correct size.
The Air Only temperature setting has
been selected.
The load is too large and heavy to
dry quickly.
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Make sure the dryer door is closed completely.
Press and hold the START/PAUSE button 2-5 seconds.
There may be 2 household fuses or circuit breakers for the dryer.
Check that both fuses are intact and tight, or that both circuit
breakers have not tripped. Replace the fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Electric dryers require 240-volt power supply. Check with
a qualified electrician.
Use a time-delay fuse.
The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace the
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Electric dryers require 240-volt power supply. Check with
a qualified electrician.
For gas dryers, make sure that the valve on the gas supply line
is open.
The water inlet valve on the dryer is used during the Steam function.
If the dryer has just been installed or unused for an extended period,
the valve may be louder and run longer. This is normal.
NOTE: The valve may make this noise even with no water line
connected.
This is normal. The thumping sound should diminish after a few
minutes of use.
Check the front and rear edges of the drum for small objects. Clean
out pockets before laundering.
The dryer may vibrate if not properly installed. See the
Installation Instructions. All four dryer feet should be in firm
contact with the floor.
When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
On gas dryers, you may hear the gas valve clicking as it opens
and closes. This is normal.
Clean lint screen before each load.
Run the dryer for 5-10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not
feel air movement, clean exhaust system of lint or replace
exhaust vent with heavy metal or flexible metal vent. See
Installation Instructions.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See Installation
Instructions.
Clothes not contacting the moisture sensors during Automatic
cycles. See "Level the Dryer" in the Installation Instructions.
Use 4" (102 mm) diameter vent material.
Select the right temperature for the types of garments being
dried. See "Cycle Guide".
Separate the load to tumble freely.
Solution
13