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INSTALLATION & MAINTENANCE ACCESSORIES
FACTORY CERTIFIED PARTS – these three words represent quality parts and accessories designed specifically for your appliance. Time tested engineering that meets our strict quality specifications.
Accessories designed for your appliance: Enhance your new washer and dryer with the following genuine Whirlpool accessories. For more information on options and ordering, call 1-866-698-2538, or visit us at: www.whirlpool.com/accessories. In Canada, call 1-800-807-6777 or visit us at www.whirlpoolparts.ca.
15" Pedestal
Color-matched pedestals raise the washer and dryer to a more comfortable working height. The large drawer provides convenient storage.
Stack Kit
If space is at a premium, the stack kit allows the dryer to be installed on top of the washer.
Drying Rack
The Drying Rack provides a stationary drying surface for items such as sweaters and tennis shoes. See the "Additional Features" section for more information.
A typical dryer uses large amounts of energy; this dryer consumes a fraction of the energy by recycling and reclaiming heat. The HybridCare dryer is a ventless heat pump dryer that uses a refrigeration system to dry and recycle the same air. The laundry is dried with low temperatures; therefore it may feel cooler than expected during and after the drying process. The heat pump dryer's heating phase is longer than in traditional dryers. If possible, do not open the dryer door during the process as heat can escape from the drum and can make longer drying times.
HybridCare Heat Pump Unit
Benefits of HybridCare Heat Pump
New Sounds from HybridCare Heat Pump
Use Automatic Cycles for better fabric care and energy savings
Use the Automatic Cycles to provide the most energy savings and enhanced fabric care from the dryer. During Automatic Cycles, drying air temperature, heat pump unit temperature, and moisture level are sensed in the load. This sensing occurs throughout the drying cycle and the dryer shuts off when the load reaches the selected dryness. Use the NORMAL dryness level to provide optimal energy savings.
With Timed Dry, the dryer runs the amount of time set and can result in shrinkage, wrinkling, and static due to over-drying. Use Timed Dry for the occasional damp load that needs a little more drying time or when using the drying rack.
NOTE: The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your finger tip, not your fingernail. When selecting a setting or option, simply touch its name.
Temp
When using Timed Dry/Quick Cycle, you may select a dry temperature based on the type of load you are drying. Use the warmest setting that is safe for the garments in the load. Follow garment label instructions.
NOTE: Automatic Cycles will give you up to four temperatures to adjust, depending on the model and the "What to Dry" or "How to Dry" selections that have been made.
Dryness
You may adjust the Dryness on Automatic Cycles, if desired.
NOTE: Dryness is for use with Automatic Cycles only.
More Dry\Less Dry Timed Dry Adjust
Touch MORE TIME or LESS TIME with the Timed Dry/Quick cycle to increase or decrease the length of the cycle.
Wrinkle Shield
Option If you will be unable to remove a load immediately, touch Wrinkle Shield to add up to 150 minutes of periodic tumbling to help reduce wrinkling.
NOTE: If you open the dryer door prior to the end of the Wrinkle Shield option, the dryer will go into standby. You will need to touch Power to turn off or touch Start/Pause to continue Wrinkle Shield option.
Steam Refresh (steam models only)
This cycle is best for reducing wrinkles and odors from dry items. Cycle time will increase, depending on number of items. This is an independent cycle that cannot be combined with any other cycle.
Cycle Signal
Use this option to turn the signal indicating the end of a drying cycle to low, medium, high, or off. The volume you select here will also be applied to the Damp Dry Signal.
NOTE: You may also turn off the tones that sound when a feature, setting, or option is touched. Touch and hold CYCLE SIGNAL for about three seconds to turn sounds to low, medium, high, or off.
Damp Dry Signal
Touch to select the Damp Dry signal on or off. When selected, a series of beeps will sound when the load is damp, but not completely dry. This will allow you to take clothes out of the load that do not need to dry completely. This option is available on some cycles. The Damp Dry signal is selected as a default for the Bulky Items/Normal, Bulky Items/Wrinkle Control, and Bulky Items/Heavy Duty, as a reminder to manually reposition bulky loads midway through the cycle.
Control Lock
Use this option to lock the controls of the dryer and avoid an accidental change in cycle options or preferences during a drying cycle.
Touch and hold DAMP DRY SIGNAL (depending on the model) for 3 seconds to lock or unlock the controls of the dryer. During this time, the LED Display will count down "3-2-1". Once the controls are locked, the LED Display will display "Loc."
NOTE: The Control Lock function may be enabled when recovering from a power failure. To unlock the control, touch and hold DAMP DRY SIGNAL for at least 3 seconds.
CYCLE STATUS INDICATORS
The Cycle Status Indicators show the progress of a cycle. Not all indicators are available on all models.
Sensing
The Sensing indicator will light periodically during Sensor Cycles to indicate that the moisture sensor on the dryer is operating. This indicator will not light during Timed Cycles or options such as Wrinkle Shield.
Wet
The load is still wet and/or the cycle just started.
Damp
This indicator shows that the load is partially dried and items that you may wish to hang up or iron while still damp may be removed.
Cool Down
The dryer has finished drying with heat and is now tumbling the load without heat to cool it down.
Clean HybridCare Filter
Clean HybridCare Filter light comes on after every 5th cycle. Light will reset after filter is cleaned and loaded back into dryer cabinet. For additional cleaning information, see "Dryer Care."
NOTE: If there are other error issues during a cycle, the Clean HybridCare Filter indicator will not light up. See "Troubleshooting" section.
End
This will indicate that the selected cycle has ended and the load may be removed from the dryer. If Wrinkle Shield has been selected, the dryer may continue to tumble the load, even if "End" is displayed.
Control Lock
This will illuminate once the controls are locked.
Your dryer, has a unique user interface to help you select the best cycle you need for your load. The "What to Dry" "How to Dry" layout guides you to the optimal cycle in two easy steps:
To get the most energy savings and enhanced fabric care from your dryer use the Automatic cycles. These cycles measure the drying air temperature and moisture levels to turn the dryer off once the load reaches the selected dryness level. Dryer performance and results may vary with service voltage less than 240 V.
For best fabric care, choose the cycle tht best fits the load being dried.
R – Recommended Cycle
a – Alternate Cycle
Blank – Cycle is available but not optimal.
How do you want to dry? | |||||||
"How to Dry" Cycle Selection | |||||||
NORMAL | WRINKLE CONTROL | HEAVY DUTY | GENTLE | TIMED DRY | QUICK | ||
Regular Automatic Sensor Cycle stops when dryness level is reached. | High Heat longer cycle Automatic Sensor Cycle stops when dryness level is reached. | Hot High Heat Used to kill 99.9% of 3 common bacteria | Set amount of dry time Dryer runs for the amount of time selected. | Set amount of dry time Dryer runs for the amount of time selected | |||
What do you want to dry? | "What to Dry" Cycle Selection | ||||||
Baby Clothes | REGULAR | R | |||||
Pajamas | R | ||||||
Handkerchiefs | a | R | |||||
T-Shirts | R | ||||||
Sweatshirts | a | R | |||||
Jeans | a | R | |||||
Cotton Drapes | R | ||||||
Machine Wash Curtains | R | ||||||
Tablecloth | R | a | |||||
Business Casual | R | ||||||
No-Iron Fabrics | R | ||||||
Bras | DELICATES | a | R | ||||
Fabric Shower Curtain | R | ||||||
Lingerie | a | R | |||||
Sheers | R | ||||||
Undergarments | a | R | |||||
Wool | R | ||||||
Dress Shirts/Pants | a | R | |||||
Blankets | BULKY ITEMS | R | a | ||||
Fabric Rugs | R | ||||||
Heavy Drapes | a | R | |||||
Coats & Jackets | a | R | |||||
Comforters | R | a | |||||
Pet Bedding | a | R | |||||
Pillows - Fiber Fill | a | R | |||||
Sheets | R | a | |||||
Sleeping Bags | R | ||||||
Stuffed Animals | R | ||||||
Cotton Undergarments | WHITES | R | a | ||||
White Napkins | R | a | |||||
Athletic | COLORS | R | a | ||||
Performance Wear | R | a | |||||
Colored Napkins | R | a | |||||
Dish Cloths | TOWELS | a | R | a | |||
Towels | a | R | a | ||||
Non-Rubber Lined Rugs | R |
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from dryer.
Do not dry anything that has ever had anything flammable on it (even after washing).
Failure to follow these instructions can result in death, explosion, or fire.
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
Clean lint screen before each dryer use as a screen blocked with lint will increase drying time.
No washer can completely remove oil.
Do not dry anyhting that has ever had any type of oil on it (including cooking oils)
Do not dry items containing foam, rubber, or plastic in this dryer.
Failure to follow these instructions can result in death or fire.
For best drying performance, clean HybridCare Filter after every 5th load. Light will reset after filter is cleaned and loaded back into filter housing.
Do not tightly pack the dryer. Items need to tumble freely. Tightly packing can lead to poor drying performance and may increase wrinkling and tangling.
Automatic Cycles:
You can select a different dryness level, depending on your load. Touch DRYNESS to scroll to Less to More. Selecting Less to More automatically adjusts the dryness level at which the dryer will shut off. Dryness level can be changed in the first 5-8 minutes of the cycle.
Automatic Cycles give the best drying in the shortest time. Drying time varies based on fabric type, load size, and dryness setting.
NOTE: Automatic Cycles will give you up to 4 temperatures to adjust and it varies, depending on the "What to Dry" or "How to Dry" selections that have been made.
TIMED DRY Cycle:
When you select Timed Dry/Quick, the default time appears in the display. Touch MORE TIME or LESS TIME to increase or decrease the time in 5 minute increments.
The default temperature may be changed by pressing Temperature until the desired dry temperature is lit.
USING THE DRYING RACK
To purchase a drying rack for your dryer, see "Accessories" section for more information. You will need your model and serial number and the purchase date. Remove and discard any packing material before use.
Use the Drying Rack for items that you do not want to tumble dry, such as sweaters and tennis shoes. When you use the drying rack, the drum continues to turn, but the rack remains stationary.
The drying rack is intended for use with the Manual Dry/Timed Dry cycles only. The drying rack cannot be used with Automatic cycles.
To use the drying rack:
Do not remove the lint screen.
NOTE: Check the lint screen and remove any lint accumulated from items dried on the drying rack after the cycle is finished.
Keep dryer area clear and free from items that would block the airflow for proper dryer operation. This includes clearing piles of laundry in front of the dryer.
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from dryer.
Place dryer at least 18 inches (460 mm) above the floor for a garage installation.
Failure to do so can result in death, explosion, or fire.
To clean dryer drum:
NOTE: Garments that contain unstable dyes, such as denim blue jeans or brightly colored cotton items, may discolor the rear of the dryer interior. These stains are not harmful to your dryer and will not stain future loads of clothes. Dry unstable dye items inside out to avoid transfer of dye.
From Inside the Dryer Cabinet
Lint should be removed every 2 years, or more often, depending on dryer usage. Cleaning should be done by a qualified appliance servicer.
Clean lint screen after every load
The lint screen is located in the door opening of the dryer. A screen blocked by lint can increase drying time.
To clean:
As needed cleaning
Laundry detergent and fabric softener residue can build up on the lint screen. This buildup can cause longer drying times for your clothes, or cause the dryer to stop before your load is completely dry. The screen is probably clogged if lint falls off while the screen is in the dryer.
Clean the lint screen with a nylon brush every 6 months, or more frequently, if it becomes clogged due to a residue buildup.
To wash lint screen:
Clean HybridCare filter after every 5 loads
The filter is located in bottom corner of dryer. The control panel has an indicator light to remind you to clean the HybridCare filter.
The cooling fan screen is located on the back lower right of the dryer. Pull dryer away from wall and vacuum cooling fan screen with brush attachment.
Clean cooling fan screen, if needed, for optimal performance. A blocked screen will increase drying time.
Install and store your dryer where it will not freeze. Because some water may stay in the hose, freezing can damage your dryer. If storing or moving your dryer during freezing weather, winterize it.
Operate your dryer only when you are at home. If you will be on vacation or not using your dryer for an extended period of time, you should:
For power supply cord-connected dryers:
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
For direct-wired dryers:
Reinstalling the Dryer
Follow the Installation Instructions to locate, level, and connect the dryer.
U.S.A only
It is your responsibility:
Electrical Connection
Electrical connection you will be using and follow the instructions provided for it here.
If using a power supply cord:
Use a UL listed power supply cord kit marked for use with clothes dryers. The kit should contain:
If your outlet looks like this:
4-wire receptacle (14-30R)
Then choose a 4-wire power supply cord with ring or spade terminals and UL listed strain relief. The 4-wire power supply cord, at least 4 ft (1.22 m) long, must have four 10-gauge copper wires and match a 4-wire receptacle of NEMA Type 14-30 R. The ground wire (ground conductor) may be either green or bare. The neutral conductor must be identified by a white cover.
If your outlet looks like this:
3-wire receptacle (10-30R)
Then choose a 3-wire power supply cord with ring or spade terminals and UL listed strain relief. The 3-wire power supply cord, at least 4 ft (1.22 m) long, must have three 10-gauge copper wires and match a 3-wire receptacle of NEMA Type 10-30R.
If connecting by direct wire:
Power supply cable must match power supply (4-wire or 3-wire) and be:
GROUNDING INSTRUCTIONS
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative or personnel if you are in doubt as to whether the dryer is properly grounded. Do not modify the plug on the power supply cord: if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
SAVE THESE INSTRUCTIONS
U.S.A. only
Fire Hazard
For power supply cord, use a new UL listed 30 A power supply cord.
For direct wire, use 10 gauge copper wire. Use a UL listed strain relief.
Disconnect power before making electrical connections.
Connect neutral wire (white or center wire) to center terminal (silver).
Connect ground wire (green or bare wire) to green ground connector.
Connect remaining 2 supply wires to remaining 2 terminals (gold).
Securely tighten all electrical connections.
Failure to do so can result in death, fire, or electrical shock.
Power supply cord 4-wire receptacle (NEMA Type 14-30R): Refer to "4-Wire Power Supply Connection". Then, go to "Venting Requirements."
Power supply cord 3-wire receptacle (NEMA Type 10-30R): Refer to "3-Wire Power Supply Connection". Then, go to "Venting Requirements."
4-wire direct connection: Go to "Direct Wire Strain Relief," then "4-Wire Direct Wire Connection," then, go to "Venting Requirements."
4-wire direct connection: Go to "Direct Wire Strain Relief," then "4-Wire Direct Wire Connection," then, go to "Venting Requirements. "
NOTE: If local codes do not permit connection of a cabinet-ground conductor to neutral wire, go to "Optional External Ground for 3-Wire Connection." This connection can be used with either a power supply cord or a direct wire connection.
Power Supply Cord Strain Relief
A 4-wire connection is required for mobile homes and where local codes do not permit the use of 3-wire connections.
Use where local codes permit connecting cabinetground conductor to neutral wire.
Power Supply Cord Strain Relief
For 4-wire Direct Wire Connection, continue to step 3.
4-wire direct wire connection: Go to "4-Wire Direct Wire Connection
For 3-wire Direct Wire Connection, continue to step 3.
3-wire direct wire connection: Go to "3-Wire Direct Wire Connection.
4-Wire Direct Wire Connection
A 4-wire connection is required for mobile homes and where local codes do not permit 3-wire connections.
Use where local codes permit connecting cabinet-ground conductor to neutral wire.
(Power Supply Cord Shown)
You must verify with a qualified electrician that this grounding method is acceptable before connecting.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience | Possible Causes | Solution |
Dryer Operation | ||
Dryer will not run | Door not closed completely. | Make sure the dryer door is closed completely. |
START/PAUSE not touched firmly or held long enough. | Touch and hold START/PAUSE 2–5 seconds. | |
Lint filter and/or HybridCare filter not in place. | Place filter back in dryer and make sure the handle is properly seated. LF will display if not properly seated. | |
Household fuse is blown or circuit breaker has tripped. | There may be 2 household fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. | |
Incorrect power supply. | Electric dryers require 240 V power supply. Check with a qualified electrician. | |
Wrong type of fuse. | Use a time-delay fuse. | |
Dryer will not heat | Household fuse is blown or circuit breaker has tripped. | The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. |
Incorrect power supply. | Electric dryers require 240 V power supply. Check with a qualified electrician. | |
Unusual Noise | ||
Thumping noise | Dryer hasn't been used in a while. | This is due to temporary flat spots on the drum rollers. The thumping sound will diminish after a few minutes. |
Rattling or vibrating noise | A small object caught between the edges of dryer drum. | Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. |
Dryer isn't properly leveled. | The dryer may vibrate if not properly installed. See the Installation Instructions. All four dryer feet should be in firm contact with the floor. | |
Clothing is balled up in dryer. | When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. | |
Loud humming or increased noise during cycle | Load is packed tightly. | Reduce load size to recommended load size in "Cycle Guide." Run the dryer for 5–10 minutes. |
Dryer Results | ||
Clothes are not drying satisfactorily or drying times are too long | Lint screen is clogged with lint. | Clean lint screen before each load. |
HybridCare filter and screen is clogged with lint. | Clean HybridCare filter after every 5th cycle. Clean screen behind filter once a month. | |
Cooling fan screen is blocked with lint. | Pull dryer out and make sure cooling fan has proper ventilation. Clean cooling fan screen on back of dryer monthly, or as needed. | |
The dryer is not level. | Clothes not contacting the moisture sensors during Automatic cycles. See "Level Dryer" in the Installation Instructions. | |
The load is too large and heavy to dry quickly. | Separate the load to tumble freely. | |
Fabric softener sheets are blocking the grille. | The air outlet grille is just inside the door, behind the lint screen. Check that it is not blocked by a fabric softener sheet. Use only one fabric softener sheet, and use it only once. | |
The dryer is located in a room with temperature below 45ºF (7ºC). | Proper operation of dryer cycles requires temperatures above 45ºF (7ºC). | |
The dryer is located in a closet. | Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1" (25 mm) of airspace, and, for most installations, the rear of the dryer requires 5" (127 mm). See the Installation Instructions. | |
There may be some water in the HybridCare filter or on floor | The dryer is not level. | Dryer needs to have a slope less than 1" (25 mm). See "Level Dryer" in the Installation Instructions. |
HybridCare filter is not properly seated. | Make sure filter is placed in the housing cabinet correctly. See "Cleaning the HybridCare Filter and Lint Screen." | |
Drain hose is longer than what was provided. | Drain hose can be installed no higher than 72"(1.8 m) from bottom of the dryer. See "Drain System" in the Installation Instructions. | |
Cycle time is too short | The load may not be contacting the sensor strips on Automatic Cycles. | Level the dryer. See the Installation Instructions. All four dryer feet should be in firm contact with the floor. |
The automatic cycle is ending early. | Change the dryness level setting on Automatic Cycles. Increasing or decreasing the dryness level will change the amount of drying time in a cycle. If loads are consistently ending too early, also see "Changing the Automatic Cycle settings to increase or decrease drying time." | |
Lint on load | Lint screen is clogged with lint. | Clean lint screen before each load. |
Stains on load | Improper use of fabric softener. | Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments. Do not use fabric softener sheets with steam cycles. |
Stains on drum | Loose dyes in clothes. | Drum stains are caused by dyes in clothing (usually blue jeans). These will not transfer to other clothing. |
Loads are wrinkled | The load was not removed from dryer at the end of the cycle. | Refer to garment care label instructions. Dry-clean-only garments are not recommended. |
The dryer was tightly packed. | Dry smaller loads that can tumble freely. Results may also vary depending on fabric type. | |
Odors | Recent painting, staining, or varnishing in the area where your dryer is located. | Ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing. |
Odors are left in garments after wearing. | Rewash and dry the clothing. | |
Load too hot | Load removed before cool down portion of cycle complete. | Allow the dryer to complete the cool down portion of the cycle before removing the load. |
Using Timed Dry cycle with a high temperature setting. | Select an Automatic Cycle with a lower heat setting to avoid overdrying the load. | |
Stains or lint build-up on wall behind dryer | Dryer to close to wall. | Move dryer away from wall and make sure you have proper ventilation. |
Clean HybridCare Filter indicator is lit | The HybridCare Filter and/or lint screen is clogged. | The dryer will continue to run when this indicator is lit. Try the following:
|
Dryer Displaying Code Message or Cycle Status Indicator Lights Up | ||
"LF" | Lint filter removed. | Indicates that the HybridCare™ filter has been removed. Place filter into dryer and make sure the handle is properly seated. |
"PF" (power failure) | The drying cycle has been interrupted by a power failure. | Touch and hold START to restart the dryer. NOTE: The Control Lock function may be enabled when recovering from a power failure. To unlock the control, touch and hold CONTROL LOCK for at least 3 seconds. |
"L2" Diagnostic Code (low or no line voltage condition) | There may be a problem with your home power supply, keeping the dryer's heater from turning on. | The dryer will continue to run when this diagnostic code is present. Touch any pad to clear the code from the display and return to the estimated time remaining. NOTE: This error will only show during the initial installation. Try the following: Check to see if a household fuse has blown or circuit breaker has tripped. Electric dryers use two household fuses or breakers. Replace the fuse or reset the circuit breaker. Confirm that the power cord is properly installed. Refer to the Installation Instructions for details. Select a Timed Dry heated cycle, and restart the dryer. If the message persists, consult a qualified electrician. |
"F# E#" (F1 E1, F3 E1, etc.) variable service codes | The dryer is in need of service. | If a code beginning with an "F" appears in the display, alternating between F# and E#, the dryer control has detected a problem that requires service. Call for service. |
"Loc" | The Control Lock is enabled. | Touch and hold CONTROL LOCK for 3 seconds to unlock the controls of the dryer. During this time the LED Display will count down 3-2-1. When the Control Lock is disabled, the LED Display will clear. |
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:
You can be killed or seriously injured if you don't immediately follow instructions. | |
You can be killed or seriously injured if you don't follow instructions. |
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
Risk of Fire
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.
Service Personnel – Do not contact the thermostat bracket while the appliance is energized.
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:
When discarding or storing your old clothes dryer, remove the door.
SAVE THESE INSTRUCTIONS
For questions about features, operation/performance, parts, accessories, warranty, or service in the U.S.A., call: 1-866-698-2538 or visit our website at www.whirlpool.com/owners.
In Canada, call: 1–800–807–6777 or visit our website at www.whirlpool.ca/owners.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Whirlpool HybridCare WHD862CHC - 7.4 cu. ft. Front Load Hybrid Heat Pump Dryer Manual
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