Whirlpool HybridCare WHD862CHC - 7.4 cu. ft. Front Load Hybrid Heat Pump Dryer Manual

Whirlpool HybridCare WHD862CHC - 7.4 cu. ft. Front Load Hybrid Heat Pump Dryer Manual

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Whirlpool HybridCare WHD862CHC - 7.4 cu. ft. Front Load Hybrid Heat Pump Dryer Manual

ACCESSORIES

INSTALLATION & MAINTENANCE ACCESSORIES
FACTORY CERTIFIED PARTS – these three words represent quality parts and accessories designed specifically for your appliance. Time tested engineering that meets our strict quality specifications.

Accessories designed for your appliance: Enhance your new washer and dryer with the following genuine Whirlpool accessories. For more information on options and ordering, call 1-866-698-2538, or visit us at: www.whirlpool.com/accessories. In Canada, call 1-800-807-6777 or visit us at www.whirlpoolparts.ca.


15" Pedestal
Color-matched pedestals raise the washer and dryer to a more comfortable working height. The large drawer provides convenient storage.


Stack Kit
If space is at a premium, the stack kit allows the dryer to be installed on top of the washer.


Drying Rack
The Drying Rack provides a stationary drying surface for items such as sweaters and tennis shoes. See the "Additional Features" section for more information.

HybridCare HEAT PUMP TECHNOLOGY

A typical dryer uses large amounts of energy; this dryer consumes a fraction of the energy by recycling and reclaiming heat. The HybridCare dryer is a ventless heat pump dryer that uses a refrigeration system to dry and recycle the same air. The laundry is dried with low temperatures; therefore it may feel cooler than expected during and after the drying process. The heat pump dryer's heating phase is longer than in traditional dryers. If possible, do not open the dryer door during the process as heat can escape from the drum and can make longer drying times.

Explanation of HybridCare HEAT PUMP TECHNOLOGY
HybridCare Heat Pump Unit

  1. Heat Exchanger/Condenser is heating up the air
  2. Drying
  3. Air blower is cooling air
  4. Evaporator is cooling and discharging condensation water

Benefits of HybridCare Heat Pump

  • ENERGY: Regenerates energy to reduce overall energy consumption.
  • PERFORMANCE: Two available modes allow flexibility to manage drying performance and energy savings.
  • FABRIC CARE: Capability to use less heat than vented dryer.
  • VENTLESS DESIGN: Allows installation in more locations throughout the home.

New Sounds from HybridCare Heat Pump

  • Dryer runs on a compressor like your refrigerator and you may notice a hum from the compressor.
  • The water from wet clothes is pumped out to your drain. You may notice a gurgling sound occasionally.

Use Automatic Cycles for better fabric care and energy savings
Use the Automatic Cycles to provide the most energy savings and enhanced fabric care from the dryer. During Automatic Cycles, drying air temperature, heat pump unit temperature, and moisture level are sensed in the load. This sensing occurs throughout the drying cycle and the dryer shuts off when the load reaches the selected dryness. Use the NORMAL dryness level to provide optimal energy savings.
With Timed Dry, the dryer runs the amount of time set and can result in shrinkage, wrinkling, and static due to over-drying. Use Timed Dry for the occasional damp load that needs a little more drying time or when using the drying rack.

CONTROL PANEL AND FEATURES

NOTE: The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your finger tip, not your fingernail. When selecting a setting or option, simply touch its name.
CONTROL PANEL AND FEATURES

  1. POWER
    Touch to turn the dryer on and off. Touch to stop/cancel a cycle at any time.
  2. WHAT TO DRY/HOW TO DRY
    Once a "What to Dry" is selected, the dryer automatically selects the recommended or last-used "How to Dry" option, as well as the recommended/last-used modifiers. Both the "How to Dry" and modifiers can be changed if desired. See the "Cycle Guide" for details.
  3. START/PAUSE
    Touch and hold until LED counts down "3-2-1" and the dryer starts; then let go to start a cycle, or touch once while a cycle is in process to pause it.
  4. MODIFIERS
    Use to select available modifiers for your dryer. Not all cycles and options are available on all models.

Temp
When using Timed Dry/Quick Cycle, you may select a dry temperature based on the type of load you are drying. Use the warmest setting that is safe for the garments in the load. Follow garment label instructions.
NOTE: Automatic Cycles will give you up to four temperatures to adjust, depending on the model and the "What to Dry" or "How to Dry" selections that have been made.

Dryness
You may adjust the Dryness on Automatic Cycles, if desired.
NOTE: Dryness is for use with Automatic Cycles only.

More Dry\Less Dry Timed Dry Adjust
Touch MORE TIME or LESS TIME with the Timed Dry/Quick cycle to increase or decrease the length of the cycle.

  1. OPTIONS
    Use to select available options for your dryer. Not all cycles and options are available on all models.

Wrinkle Shield
Option If you will be unable to remove a load immediately, touch Wrinkle Shield to add up to 150 minutes of periodic tumbling to help reduce wrinkling.
NOTE: If you open the dryer door prior to the end of the Wrinkle Shield option, the dryer will go into standby. You will need to touch Power to turn off or touch Start/Pause to continue Wrinkle Shield option.

Steam Refresh (steam models only)
This cycle is best for reducing wrinkles and odors from dry items. Cycle time will increase, depending on number of items. This is an independent cycle that cannot be combined with any other cycle.

Cycle Signal
Use this option to turn the signal indicating the end of a drying cycle to low, medium, high, or off. The volume you select here will also be applied to the Damp Dry Signal.
NOTE: You may also turn off the tones that sound when a feature, setting, or option is touched. Touch and hold CYCLE SIGNAL for about three seconds to turn sounds to low, medium, high, or off.

Damp Dry Signal
Touch to select the Damp Dry signal on or off. When selected, a series of beeps will sound when the load is damp, but not completely dry. This will allow you to take clothes out of the load that do not need to dry completely. This option is available on some cycles. The Damp Dry signal is selected as a default for the Bulky Items/Normal, Bulky Items/Wrinkle Control, and Bulky Items/Heavy Duty, as a reminder to manually reposition bulky loads midway through the cycle.

Control Lock
Use this option to lock the controls of the dryer and avoid an accidental change in cycle options or preferences during a drying cycle.
Touch and hold DAMP DRY SIGNAL (depending on the model) for 3 seconds to lock or unlock the controls of the dryer. During this time, the LED Display will count down "3-2-1". Once the controls are locked, the LED Display will display "Loc."
NOTE: The Control Lock function may be enabled when recovering from a power failure. To unlock the control, touch and hold DAMP DRY SIGNAL for at least 3 seconds.

  1. LED DISPLAY
    When you select a cycle, its default settings will light up and the Estimated Time Remaining (for Automatic Cycles) will vary depending on "What to Dry" and "How to Dry" selections, or actual time remaining for Timed Dry cycles (for Manual Cycles) will be displayed.

CYCLE STATUS INDICATORS
The Cycle Status Indicators show the progress of a cycle. Not all indicators are available on all models.

Sensing
The Sensing indicator will light periodically during Sensor Cycles to indicate that the moisture sensor on the dryer is operating. This indicator will not light during Timed Cycles or options such as Wrinkle Shield.

Wet
The load is still wet and/or the cycle just started.

Damp
This indicator shows that the load is partially dried and items that you may wish to hang up or iron while still damp may be removed.

Cool Down
The dryer has finished drying with heat and is now tumbling the load without heat to cool it down.

Clean HybridCare Filter
Clean HybridCare Filter light comes on after every 5th cycle. Light will reset after filter is cleaned and loaded back into dryer cabinet. For additional cleaning information, see "Dryer Care."
NOTE: If there are other error issues during a cycle, the Clean HybridCare Filter indicator will not light up. See "Troubleshooting" section.

End
This will indicate that the selected cycle has ended and the load may be removed from the dryer. If Wrinkle Shield has been selected, the dryer may continue to tumble the load, even if "End" is displayed.

Control Lock
This will illuminate once the controls are locked.

  1. HybridCare Energy OPTIONS
    Use to select an available mode for your dryer. Your HybridCare dryer is more efficient in all modes than your typical dryer.
    1. Speed
      This option saves time, but uses more energy.
    2. Eco
      Eco is the default option for all cycles, which allows you to increase your energy savings by using a lower heat level. This will increase dry times.
      NOTE: Energy savings may vary across loads and cycles.

CYCLE GUIDE

Your dryer, has a unique user interface to help you select the best cycle you need for your load. The "What to Dry" "How to Dry" layout guides you to the optimal cycle in two easy steps:

  1. First determine what items are in the load that you are trying to dry. Use that to guide your "What to Dry" selection.
  2. Then determine how you want the dryer to dry them by selecting the appropriate "How to Dry" selection. Modifiers are preset for the items being dried, but can be changed if desired.

To get the most energy savings and enhanced fabric care from your dryer use the Automatic cycles. These cycles measure the drying air temperature and moisture levels to turn the dryer off once the load reaches the selected dryness level. Dryer performance and results may vary with service voltage less than 240 V.

For best fabric care, choose the cycle tht best fits the load being dried.
R – Recommended Cycle
a – Alternate Cycle
Blank – Cycle is available but not optimal.

How do you want to dry?
"How to Dry" Cycle Selection
NORMAL WRINKLE CONTROL HEAVY DUTY GENTLE TIMED DRY QUICK

Regular

Automatic Sensor Cycle stops when dryness level is reached.

High Heat longer cycle

Automatic Sensor Cycle stops when dryness level is reached.

Hot High Heat

Used to kill 99.9% of 3 common bacteria

Set amount of dry time

Dryer runs for the amount of time selected.

Set amount of dry time

Dryer runs for the amount of time selected

What do you want to dry? "What to Dry" Cycle Selection
Baby Clothes REGULAR R
Pajamas R
Handkerchiefs a R
T-Shirts R
Sweatshirts a R
Jeans a R
Cotton Drapes R
Machine Wash Curtains R
Tablecloth R a
Business Casual R
No-Iron Fabrics R
Bras DELICATES a R
Fabric Shower Curtain R
Lingerie a R
Sheers R
Undergarments a R
Wool R
Dress Shirts/Pants a R
Blankets BULKY ITEMS R a
Fabric Rugs R
Heavy Drapes a R
Coats & Jackets a R
Comforters R a
Pet Bedding a R
Pillows - Fiber Fill a R
Sheets R a
Sleeping Bags R
Stuffed Animals R
Cotton Undergarments WHITES R a
White Napkins R a
Athletic COLORS R a
Performance Wear R a
Colored Napkins R a
Dish Cloths TOWELS a R a
Towels a R a
Non-Rubber Lined Rugs R

USING YOUR DEVICE

burn hazardburn hazard
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from dryer.
Do not dry anything that has ever had anything flammable on it (even after washing).
Failure to follow these instructions can result in death, explosion, or fire.

burn hazardburn hazard
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.

  1. Clean the lint screen
    Clean the lint screen before each load. Pull the lint screen straight up and out. Press tab down and open lint screen. Roll lint off the screen with your fingers. Push the lint screen firmly back into place.
    USING YOUR DEVICE - Step 1 - Clean the lint screen


Clean lint screen before each dryer use as a screen blocked with lint will increase drying time.


No washer can completely remove oil.
Do not dry anyhting that has ever had any type of oil on it (including cooking oils)
Do not dry items containing foam, rubber, or plastic in this dryer.
Failure to follow these instructions can result in death or fire.

  1. Clean HybridCare Filter
    Clean the HybridCare Filter when light comes on after every 5 cycles. Open filter door on bottom of the dryer and grab the handle to pull out filter. Set filter on the dryer and pull out lint screen on bottom of filter. Roll lint off screen with fingers and place back in filter housing. (There maybe some water in the filter and this is normal.) For additional cleaning information, see "Dryer Care."
    USING YOUR DEVICE - Step 2 - Clean the filter


For best drying performance, clean HybridCare Filter after every 5th load. Light will reset after filter is cleaned and loaded back into filter housing.

  1. Load the dryer
    Open the door by pulling on the handle. Place laundry in the dryer. Add a dryer sheet to wet load if desired. Close the door


Do not tightly pack the dryer. Items need to tumble freely. Tightly packing can lead to poor drying performance and may increase wrinkling and tangling.

  1. Touch POWER
    Touch POWER to turn on the dryer.
  2. Select type of load to dry
    First select a cycle from the "What to Dry" (Automatic cycles) and then select the "How to Dry" to get the best combination cycle available for the type of items you are going to dry. See "Cycle Guide" for cycle details. Not all cycles are available on all models.
    USING YOUR DEVICE - Step 3 - Select a cycle

Automatic Cycles:
You can select a different dryness level, depending on your load. Touch DRYNESS to scroll to Less to More. Selecting Less to More automatically adjusts the dryness level at which the dryer will shut off. Dryness level can be changed in the first 5-8 minutes of the cycle.
Automatic Cycles give the best drying in the shortest time. Drying time varies based on fabric type, load size, and dryness setting.
NOTE: Automatic Cycles will give you up to 4 temperatures to adjust and it varies, depending on the "What to Dry" or "How to Dry" selections that have been made.

TIMED DRY Cycle:
When you select Timed Dry/Quick, the default time appears in the display. Touch MORE TIME or LESS TIME to increase or decrease the time in 5 minute increments.
The default temperature may be changed by pressing Temperature until the desired dry temperature is lit.

  1. Adjust cycle modifiers, if desired
    You may adjust different settings, depending on what you are drying and how you are going to dry the item.
    NOTE: Not all options and modifiers are available with all cycles. Not all cycles are on all models.
    USING YOUR DEVICE - Step 4
  2. Select any additional options
    Add additional options such as Cycle Signal, Damp Dry Signal and/or Wrinkle Shield by touching that option. If you will be unable to remove the load promptly, select Wrinkle Shield before touching START/PAUSE.
    NOTE: Not all options and settings are available with all cycles.
    USING YOUR DEVICE - Step 5
  3. Select HybridCare Energy options
    The display will show the HybridCare Energy Options for all cycles. To adjust an option, touch its name – Speed or Eco.
    NOTE: All settings and options are not available with all programs.
  4. Touch and hold START/PAUSE to begin cycle
    Touch and hold START/PAUSE to begin the cycle.
  5. Remove garments promptly after cycle is finished
    Promptly remove garments after cycle has completed to reduce wrinkling.

ADDITIONAL FEATURES

USING THE DRYING RACK
To purchase a drying rack for your dryer, see "Accessories" section for more information. You will need your model and serial number and the purchase date. Remove and discard any packing material before use.
Use the Drying Rack for items that you do not want to tumble dry, such as sweaters and tennis shoes. When you use the drying rack, the drum continues to turn, but the rack remains stationary.
The drying rack is intended for use with the Manual Dry/Timed Dry cycles only. The drying rack cannot be used with Automatic cycles.

To use the drying rack:

Do not remove the lint screen.

  1. Open dryer door.
    USING THE DRYING RACK - Step 1 - Open dryer door
  2. Align the two hooks on the front of the drying rack with the holes in the dryer door opening and press down fully into holes. Rest the rear support on the dryer back ledge.
    USING THE DRYING RACK - Step 2
  3. Place wet items on top of the drying rack. Allow space around items for air to circulate. The drying rack does not move, but the drum will rotate; be sure to leave adequate clearance between items and the inside of the dryer drum. Make sure items do not hang over the edges or between drying rack grille.
  4. Close the door.
  5. Select a Timed Dry, or Low Temperature cycle. Items containing foam, rubber, or plastic must be dried on a clothesline.
  6. When the cycle is selected, the Estimated Time Remaining display shows the default time. You can change the actual time in the cycle by increasing or decreasing the cycle time.
  7. Start the dryer.

NOTE: Check the lint screen and remove any lint accumulated from items dried on the drying rack after the cycle is finished.

PRODUCT CARE

CLEANING THE UNIT LOCATION

Keep dryer area clear and free from items that would block the airflow for proper dryer operation. This includes clearing piles of laundry in front of the dryer.

burn hazardburn hazard
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from dryer.
Place dryer at least 18 inches (460 mm) above the floor for a garage installation.
Failure to do so can result in death, explosion, or fire.

CLEANING THE UNIT INTERIOR

To clean dryer drum:

  1. Use a mild hand dish detergent mixed at a low concentration with very warm water, and rub with a soft cloth.
  2. Rinse well with a wet sponge or towel.
  3. Tumble a load of clean clothes or towels to dry drum
    OR
    Use a microfiber cloth and hot water in a spray bottle to clean the drum and a second microfiber towel to dry.

NOTE: Garments that contain unstable dyes, such as denim blue jeans or brightly colored cotton items, may discolor the rear of the dryer interior. These stains are not harmful to your dryer and will not stain future loads of clothes. Dry unstable dye items inside out to avoid transfer of dye.

REMOVING ACCUMULATED LINT

From Inside the Dryer Cabinet
Lint should be removed every 2 years, or more often, depending on dryer usage. Cleaning should be done by a qualified appliance servicer.

CLEANING THE LINT SCREEN

Clean lint screen after every load
The lint screen is located in the door opening of the dryer. A screen blocked by lint can increase drying time.

To clean:

  1. Pull the lint screen straight up and out. Press tab down and open lint screen. Roll lint off the screen with your fingers.
  2. Push the lint screen firmly back into place.

  • Do not run the dryer with the lint screen loose, damaged, blocked, or missing. Doing so can cause overheating and damage to both the dryer and fabrics.

As needed cleaning
Laundry detergent and fabric softener residue can build up on the lint screen. This buildup can cause longer drying times for your clothes, or cause the dryer to stop before your load is completely dry. The screen is probably clogged if lint falls off while the screen is in the dryer.
Clean the lint screen with a nylon brush every 6 months, or more frequently, if it becomes clogged due to a residue buildup.

To wash lint screen:

  1. Roll lint off the screen with your fingers.
  2. Wet both sides of lint screen with hot water.
  3. Wet a nylon brush with hot water and liquid detergent. Scrub lint screen with the brush to remove residue buildup.
  4. Rinse screen with hot water.
  5. Thoroughly dry lint screen with a clean towel. Reinstall screen in dryer or lint filter.

CLEANING THE HybridCare FILTER AND FILTER LINT SCREEN

Clean HybridCare filter after every 5 loads
The filter is located in bottom corner of dryer. The control panel has an indicator light to remind you to clean the HybridCare filter.

  1. Open the bottom filter door. Lift handle up and pull out filter. Set filter on the dryer and pull out lint screen located at the back of the filter. Remove lint off the screen with your fingers.
    CLEANING THE HybridCare FILTER
    NOTE: If lint still remains on screen then wet both sides with hot water. If necessary, wet a nylon brush with hot water and liquid detergent. Scrub lint screen with the brush to remove residue buildup. Rinse screen with hot water.
  2. Clean the filter housing and mesh inside with a damp cloth, household vacuum cleaner, or soft brush. Clean the screen at the back of the filter cabinet once a month.
  3. Put lint screen back into filter and put filter back in dryer cabinet. Dryer will not operate without filter and make sure the handle is downward to lock in place. LF will display if not properly seated.

  • Do not run the dryer with the filter loose, damaged, blocked, or missing. Doing so can cause overheating and damage to both the dryer and fabrics.

CLEANING THE COOLING FAN SCREEN

The cooling fan screen is located on the back lower right of the dryer. Pull dryer away from wall and vacuum cooling fan screen with brush attachment.


Clean cooling fan screen, if needed, for optimal performance. A blocked screen will increase drying time.

NON-USE AND STORAGE

Install and store your dryer where it will not freeze. Because some water may stay in the hose, freezing can damage your dryer. If storing or moving your dryer during freezing weather, winterize it.

Operate your dryer only when you are at home. If you will be on vacation or not using your dryer for an extended period of time, you should:

  1. Unplug dryer or disconnect power.
  2. Clean lint screen. See "Cleaning the Lint Screen."

MOVING CARE

For power supply cord-connected dryers:

  1. Unplug the power supply cord.
  2. Make sure leveling legs are secure in dryer base.
  3. Use tape to secure dryer door.


Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

For direct-wired dryers:

  1. Disconnect power.
  2. Disconnect wiring.
  3. Make sure leveling legs are secure in dryer base.
  4. Use tape to secure dryer door.

Reinstalling the Dryer
Follow the Installation Instructions to locate, level, and connect the dryer.

Electrical Requirements

U.S.A only
It is your responsibility:

  • To contact a qualified electrical installer.
  • To be sure that the electrical connection is adequate and in conformance with the National Electrical Code, ANSI/NFPA 70 – latest edition and all local codes and ordinances. The National Electrical Code requires a 4-wire power supply connection for homes built after 1996, dryer circuits involved in remodeling after 1996, and all mobile home installations. A copy of the above code standards can be obtained from: National Fire Protection Association, One Batterymarch Park, Quincy, MA 02169–7471.
  • To supply the required 3- or 4-wire, single-phase, 120 V/240 V, 60 Hz AC only electrical supply (or 3- or 4-wire, 120 V/208 V electrical supply, if specified on the serial/rating plate) on a separate 30 A circuit, fused on both sides of the line. Connect to an individual branch circuit. Do not have a fuse in the neutral or grounding circuit.
  • Do not use an extension cord.
  • If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate.

Electrical Connection
Electrical connection you will be using and follow the instructions provided for it here.

  • This dryer is manufactured ready to install with a 3-wire electrical supply connection. The neutral bond conductor is permanently connected to the neutral conductor (white wire) within the dryer. If the local electrical codes require the use of a ground-fault circuit interrupter, then a 4 wire electrical supply connection is required. The neutral bond conductor must be removed from the external ground connector (green screw), and secured under the neutral terminal (center or white wire) of the terminal block. When the neutral bond conductor is secured under the neutral terminal (center or white wire) of the terminal block, the dryer cabinet is isolated from the neutral conductor. The green ground wire of the 4-wire power cord must be secured to the dryer cabinet with the green ground screw.
  • If local codes do not permit the connection of a neutral bond wire to the neutral wire, see "Optional 3-Wire Connection."
  • A 4-wire power supply connection must be used when the appliance is installed in a location where grounding through the neutral conductor is prohibited. Grounding through the neutral conductor is prohibited for:
  1. new branch-circuit installations after 1996,
  2. mobile homes,
  3. recreational vehicles, and
  4. areas where local codes prohibit grounding through the neutral conductors.

If using a power supply cord:
Use a UL listed power supply cord kit marked for use with clothes dryers. The kit should contain:

  • A UL listed 30 A power supply cord, rated 120 V/240 V minimum. The cord should be type SRD or SRDT and be at least 4 ft (1.22 m) long. The wires that connect to the dryer must end in ring terminals or spade terminals with upturned ends.
  • A UL listed strain relief.


If your outlet looks like this:
4-wire receptacle (14-30R)
Then choose a 4-wire power supply cord with ring or spade terminals and UL listed strain relief. The 4-wire power supply cord, at least 4 ft (1.22 m) long, must have four 10-gauge copper wires and match a 4-wire receptacle of NEMA Type 14-30 R. The ground wire (ground conductor) may be either green or bare. The neutral conductor must be identified by a white cover.


If your outlet looks like this:
3-wire receptacle (10-30R)
Then choose a 3-wire power supply cord with ring or spade terminals and UL listed strain relief. The 3-wire power supply cord, at least 4 ft (1.22 m) long, must have three 10-gauge copper wires and match a 3-wire receptacle of NEMA Type 10-30R.

If connecting by direct wire:
Power supply cable must match power supply (4-wire or 3-wire) and be:

  • Flexible armored cable or nonmetallic sheathed copper cable (with ground wire), covered with flexible metallic conduit. All current-carrying wires must be insulated.
  • 10-gauge solid copper wire (do not use aluminum) at least 5 ft (1.52 m) long.

GROUNDING INSTRUCTIONS

  • shock hazard For a grounded, cord-connected dryer: This dryer must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
    This dryer uses a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
  • For a permanently connected dryer:
    This dryer must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dryer.


Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative or personnel if you are in doubt as to whether the dryer is properly grounded. Do not modify the plug on the power supply cord: if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

SAVE THESE INSTRUCTIONS

Electrical Installation

U.S.A. only

burn hazardburn hazard
Fire Hazard
For power supply cord, use a new UL listed 30 A power supply cord.
For direct wire, use 10 gauge copper wire. Use a UL listed strain relief.
Disconnect power before making electrical connections.
Connect neutral wire (white or center wire) to center terminal (silver).
Connect ground wire (green or bare wire) to green ground connector.
Connect remaining 2 supply wires to remaining 2 terminals (gold).
Securely tighten all electrical connections.
Failure to do so can result in death, fire, or electrical shock.

  1. Disconnect power
  2. Remove terminal block cover
    Remove hold-down screw and terminal block cover.
    NOTE: Your terminal block cover may be in a different location.
  1. Choose electrical connection type


Power supply cord 4-wire receptacle (NEMA Type 14-30R): Refer to "4-Wire Power Supply Connection". Then, go to "Venting Requirements."


Power supply cord 3-wire receptacle (NEMA Type 10-30R): Refer to "3-Wire Power Supply Connection". Then, go to "Venting Requirements."


4-wire direct connection: Go to "Direct Wire Strain Relief," then "4-Wire Direct Wire Connection," then, go to "Venting Requirements."


4-wire direct connection: Go to "Direct Wire Strain Relief," then "4-Wire Direct Wire Connection," then, go to "Venting Requirements. "

NOTE: If local codes do not permit connection of a cabinet-ground conductor to neutral wire, go to "Optional External Ground for 3-Wire Connection." This connection can be used with either a power supply cord or a direct wire connection.

Power Supply Cord Connection

Power Supply Cord Strain Relief

  1. Attach Power Supply Cord Connection
    Remove the screws from a 3/4" (19 mm) UL listed strain relief (UL marking on strain relief). Put the tabs of the two clamp sections (C) into the hole below the terminal block opening (B) so that one tab is pointing up (A) and the other is pointing down (D), and hold in place. Tighten strain relief screws just enough to hold the two clamp sections (C) together.
    Power Supply Cord Connection
  2. Attach power supply cord to strain relief
    Put power supply cord through the strain relief. Be sure that the wire insulation on the power supply cord is inside the strain relief. The strain relief should have a tight fit with the dryer cabinet and be in a horizontal position. Tighten the strain relief against the power supply cord. Do not overtighten the strain relief screws.

4-Wire Power Supply Connection


A 4-wire connection is required for mobile homes and where local codes do not permit the use of 3-wire connections.

4-Wire Power Supply Connection

  1. 4-wire receptacle (NEMA type 14-30R)
  2. 4-prong plug
  3. Ground prong
  4. Neutral prong
  5. Spade terminals with upturned ends
  6. 3/4" (19 mm) UL listed strain relief
  7. Ring terminals
  1. Prepare ground wire appliance installation
    Remove center terminal block screw (B). Remove neutral bond wire (E) from green external ground conductor screw (A).
  2. Connect neutral bond wire and neutral wire
    Connect neutral bond wire (E) and neutral wire (white or center) (C) of power supply cord under center terminal block screw (B). Tighten screw.
  3. Connect ground wire
    Connect ground wire (F) (green or bare) of power supply cord under green external ground conductor screw (A). Tighten screw.
  4. Connect remaining wires
    Connect remaining wires under outer terminal block screws. Tighten screws. Insert tab of terminal block cover into slot of dryer rear panel. Secure cover with hold-down screw. Now, go to "Venting Requirements."

3-Wire Power Supply Connection


Use where local codes permit connecting cabinetground conductor to neutral wire.

3-Wire Power Supply Connection

  1. 3-wire receptacle (NEMA type 14-30R)
  2. 3-prong plug
  3. Neutral prong
  4. Spade terminals with upturned ends
  5. 3/4" (19 mm) UL listed strain relief
  6. Ring terminals
  7. Neutral (white or center wire)
  1. Remove center screw
    Remove center terminal block screw (B).
  2. Connect neutral wire
    Connect neutral wire (white or center) (C) of power supply cord under center terminal block screw (B). Tighten screw.
  3. Connect remaining wires
    Connect remaining wires under outer terminal block screws. Tighten screws. Insert tab of terminal block cover into slot of dryer rear panel. Secure cover with hold-down screw. Now, go to "Venting Requirements."

Direct Wire Connection

Power Supply Cord Strain Relief

  1. Attach direct wire strain relief
    Unscrew the removable conduit connector (A) and any screws from a 3/4" (19 mm) UL listed strain relief (UL marking on strain relief). Put the threaded section of the strain relief through the hole below the terminal block opening (B). Reaching inside the terminal block opening, screw the removable conduit connector (A) onto the strain relief threads (C) and tighten securely
  2. Attach direct wire cable to strain relief
    Put direct wire cable through the strain relief. The strain relief should have a tight fit with the dryer cabinet and be in a horizontal position. Tighten strain relief screw against the direct wire cable.

For 4-wire Direct Wire Connection, continue to step 3.
4-wire direct wire connection: Go to "4-Wire Direct Wire Connection

For 3-wire Direct Wire Connection, continue to step 3.
3-wire direct wire connection: Go to "3-Wire Direct Wire Connection.

4-Wire Direct Wire Connection

A 4-wire connection is required for mobile homes and where local codes do not permit 3-wire connections.

  1. Prepare your 4-wire cable for direct connection
    Direct wire cable must have 5 ft (1.52 m) of extra length so dryer may be moved if needed.
    Strip 5" (127 mm) of outer covering from end of cable, leaving bare ground wire at 5" (127 mm). Cut 1 1.2" (38 mm) from remaining 3 wires. Strip insulation back 1" (25 mm). Shape ends of wires into hooks.
    Making a Direct Wire Connection - Step 1
  2. Prepare to connect neutral bond wire and neutral wire
    Remove center terminal block screw (B). Remove neutral bond wire (E) from green external bond conductor screw (A).
    Making a Direct Wire Connection - Step 2
  3. Connect neutral bond wire and neutral wire
    Connect neutral bond wire (E) and place hooked end (hook facing right) of neutral wire (white or center wire) (C) of direct wire cable under center screw of terminal block (B). Squeeze hooked ends together and tighten screw.
    Making a Direct Wire Connection - Step 3
  4. Connect ground wire
    Connect ground wire (green or bare) (F) of direct wire cable under green external ground conductor screw (A). Tighten screw.
  5. Connect remaining wires
    Place hooked ends of remaining direct wire cable wires under outer terminal block screws (hooks facing right). Squeeze hooked ends together and tighten screws. Insert tab of terminal block cover into slot of dryer rear panel. Secure cover with hold-down screw. Now, go to "Venting Requirements."

3-Wire Direct Wire Connection


Use where local codes permit connecting cabinet-ground conductor to neutral wire.

  1. Prepare your 3-wire cable for direct connection
    Direct wire cable must have 5 ft (1.52 m) of extra length so dryer may be moved if needed.
    Strip 3 1/2" (89 mm) of outer covering from end of cable. Strip insulation back 1" (25 mm). If using 3-wire cable with ground wire, cut bare wire even with outer covering. Shape wire ends into hooks.
    Making a 3-Wire Direct Wire Connection - Step 1
  2. Remove center wire
    Remove center terminal block screw (B).
    Making a 3-Wire Direct Wire Connection - Step 2
  3. Connect neutral wire
    Place hooked end of neutral wire (white or center) (C) of direct wire cable under center terminal block screw (B). Squeeze hooked end together. Tighten screw.
    Making a 3-Wire Direct Wire Connection - Step 3
  4. Connect remaining wires
    Place hooked ends of remaining direct wire cable wires under outer terminal block screws (hooks facing right). Squeeze hooked ends together and tighten screws. Insert tab of terminal block cover into slot of dryer rear panel. Secure cover with hold-down screw. Now, go to "Venting Requirements."

Optional 3-Wire Connection

(Power Supply Cord Shown)


You must verify with a qualified electrician that this grounding method is acceptable before connecting.

  1. Prepare to connect neutral bond wire and neutral wire
    Install the correct strain relief for your electrical connection method. Remove center terminal block screw (B). Remove neutral bond wire (E) from green external ground conductor screw (A).
    Making an Optional 3-Wire Connection - Step 1
  2. Connect neutral bond wire and neutral wire
    Connect neutral bond wire (E) and neutral wire (white or center wire) (C) of power supply cord or cable under center terminal block screw (B). Tighten screw.
    Making an Optional 3-Wire Connection - Step 2
  3. Connect remaining wires
    Place remaining wires under outer terminal block screws. Tighten screws.
  4. Connect external ground wire
    Connect a separate copper ground wire (G) from the green external ground conductor screw (A) to an adequate ground. Insert tab of terminal block cover into slot of dryer rear panel. Secure cover with hold-down screw. Now, go to "Venting Requirements."
    Making an Optional 3-Wire Connection - Step 3

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution
Dryer Operation
Dryer will not run Door not closed completely. Make sure the dryer door is closed completely.
START/PAUSE not touched firmly or held long enough. Touch and hold START/PAUSE 2–5 seconds.
Lint filter and/or HybridCare filter not in place. Place filter back in dryer and make sure the handle is properly seated. LF will display if not properly seated.
Household fuse is blown or circuit breaker has tripped. There may be 2 household fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply. Electric dryers require 240 V power supply. Check with a qualified electrician.
Wrong type of fuse. Use a time-delay fuse.
Dryer will not heat Household fuse is blown or circuit breaker has tripped. The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply. Electric dryers require 240 V power supply. Check with a qualified electrician.
Unusual Noise
Thumping noise Dryer hasn't been used in a while. This is due to temporary flat spots on the drum rollers. The thumping sound will diminish after a few minutes.
Rattling or vibrating noise A small object caught between the edges of dryer drum. Check the front and rear edges of the drum for small objects. Clean out pockets before laundering.
Dryer isn't properly leveled. The dryer may vibrate if not properly installed. See the Installation Instructions. All four dryer feet should be in firm contact with the floor.
Clothing is balled up in dryer. When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer.
Loud humming or increased noise during cycle Load is packed tightly. Reduce load size to recommended load size in "Cycle Guide." Run the dryer for 5–10 minutes.
Dryer Results
Clothes are not drying satisfactorily or drying times are too long Lint screen is clogged with lint. Clean lint screen before each load.
HybridCare filter and screen is clogged with lint. Clean HybridCare filter after every 5th cycle. Clean screen behind filter once a month.
Cooling fan screen is blocked with lint. Pull dryer out and make sure cooling fan has proper ventilation. Clean cooling fan screen on back of dryer monthly, or as needed.
The dryer is not level. Clothes not contacting the moisture sensors during Automatic cycles. See "Level Dryer" in the Installation Instructions.
The load is too large and heavy to dry quickly. Separate the load to tumble freely.
Fabric softener sheets are blocking the grille. The air outlet grille is just inside the door, behind the lint screen. Check that it is not blocked by a fabric softener sheet. Use only one fabric softener sheet, and use it only once.
The dryer is located in a room with temperature below 45ºF (7ºC). Proper operation of dryer cycles requires temperatures above 45ºF (7ºC).
The dryer is located in a closet. Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1" (25 mm) of airspace, and, for most installations, the rear of the dryer requires 5" (127 mm). See the Installation Instructions.
There may be some water in the HybridCare filter or on floor The dryer is not level. Dryer needs to have a slope less than 1" (25 mm). See "Level Dryer" in the Installation Instructions.
HybridCare filter is not properly seated. Make sure filter is placed in the housing cabinet correctly. See "Cleaning the HybridCare Filter and Lint Screen."
Drain hose is longer than what was provided. Drain hose can be installed no higher than 72"(1.8 m) from bottom of the dryer. See "Drain System" in the Installation Instructions.
Cycle time is too short The load may not be contacting the sensor strips on Automatic Cycles. Level the dryer. See the Installation Instructions. All four dryer feet should be in firm contact with the floor.
The automatic cycle is ending early. Change the dryness level setting on Automatic Cycles. Increasing or decreasing the dryness level will change the amount of drying time in a cycle. If loads are consistently ending too early, also see "Changing the Automatic Cycle settings to increase or decrease drying time."
Lint on load Lint screen is clogged with lint. Clean lint screen before each load.
Stains on load Improper use of fabric softener. Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments. Do not use fabric softener sheets with steam cycles.
Stains on drum Loose dyes in clothes. Drum stains are caused by dyes in clothing (usually blue jeans). These will not transfer to other clothing.
Loads are wrinkled The load was not removed from dryer at the end of the cycle. Refer to garment care label instructions. Dry-clean-only garments are not recommended.
The dryer was tightly packed. Dry smaller loads that can tumble freely. Results may also vary depending on fabric type.
Odors Recent painting, staining, or varnishing in the area where your dryer is located. Ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.
Odors are left in garments after wearing. Rewash and dry the clothing.
Load too hot Load removed before cool down portion of cycle complete. Allow the dryer to complete the cool down portion of the cycle before removing the load.
Using Timed Dry cycle with a high temperature setting. Select an Automatic Cycle with a lower heat setting to avoid overdrying the load.
Stains or lint build-up on wall behind dryer Dryer to close to wall. Move dryer away from wall and make sure you have proper ventilation.
Clean HybridCare Filter indicator is lit The HybridCare Filter and/or lint screen is clogged. The dryer will continue to run when this indicator is lit.
Try the following:
  • Clean lint screen.
  • Clean the HybridCare Filter and screen in back of filter cabinet. Must be cleaned every 5 cycles for best performance.
Dryer Displaying Code Message or Cycle Status Indicator Lights Up
"LF" Lint filter removed. Indicates that the HybridCare™ filter has been removed. Place filter into dryer and make sure the handle is properly seated.
"PF" (power failure) The drying cycle has been interrupted by a power failure. Touch and hold START to restart the dryer.
NOTE: The Control Lock function may be enabled when recovering from a power failure. To unlock the control, touch and hold CONTROL LOCK for at least 3 seconds.
"L2" Diagnostic Code (low or no line voltage condition) There may be a problem with your home power supply, keeping the dryer's heater from turning on. The dryer will continue to run when this diagnostic code is present. Touch any pad to clear the code from the display and return to the estimated time remaining.
NOTE: This error will only show during the initial installation.
Try the following:
Check to see if a household fuse has blown or circuit breaker has tripped. Electric dryers use two household fuses or breakers. Replace the fuse or reset the circuit breaker.
Confirm that the power cord is properly installed. Refer to the Installation Instructions for details.
Select a Timed Dry heated cycle, and restart the dryer.
If the message persists, consult a qualified electrician.
"F# E#" (F1 E1, F3 E1, etc.) variable service codes The dryer is in need of service. If a code beginning with an "F" appears in the display, alternating between F# and E#, the dryer control has detected a problem that requires service. Call for service.
"Loc" The Control Lock is enabled. Touch and hold CONTROL LOCK for 3 seconds to unlock the controls of the dryer. During this time the LED Display will count down 3-2-1. When the Control Lock is disabled, the LED Display will clear.

PRODUCT SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

warning This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.
You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

burn hazardburn hazard
Risk of Fire

  • Clothes dryer installation must be performed by a qualified installer.
  • Install the clothes dryer according to the manufacturer's instructions and local codes.
  • To reduce the risk of severe injury or death, follow all installation instructions.
  • Save these instructions

shock hazard Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.
Service Personnel – Do not contact the thermostat bracket while the appliance is energized.

IMPORTANT SAFETY INSTRUCTIONS
burn hazardburn hazard
To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

  • Read all instructions before using the appliance.
  • Do not dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
  • Risk of Suffocation and Injury from Entrapment: Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.
  • Before the appliance is removed from service or discarded, remove the door to the drying compartment.
  • Do not reach into the appliance if the drum is moving.
  • Do not install or store this appliance where it will be exposed to the weather.
  • Do not tamper with controls.
  • Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in the usermaintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.
  • Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
  • Do not use heat to dry articles containing foam rubber or similarly textured rubber-like materials.
  • Clean lint screen before or after each load.
  • Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust, and dirt.
  • The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.
  • burn hazard Do not place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
  • Do not use replacement parts that have not been recommended by the manufacturer (e.g. parts made at home using a 3D printer).
  • See the Installation Instructions for grounding requirements and installation.
  • Do not install a booster fan in the exhaust duct.
    NOTE: The booster fan warning does not apply to clothes dryers intended to be installed in a multiple clothes dryer system, with an engineered exhaust duct system that is installed per the clothes dryer manufacturer's guidelines.

When discarding or storing your old clothes dryer, remove the door.
SAVE THESE INSTRUCTIONS

For questions about features, operation/performance, parts, accessories, warranty, or service in the U.S.A., call: 1-866-698-2538 or visit our website at www.whirlpool.com/owners.
In Canada, call: 1–800–807–6777 or visit our website at www.whirlpool.ca/owners.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Whirlpool HybridCare WHD862CHC - 7.4 cu. ft. Front Load Hybrid Heat Pump Dryer Manual

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